Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.8
Excellent
From $153
$
Info
Summary of reviews
The Hyatt Centric Las Condes Santiago enjoys consistent praise for its prime location in Santiago's affluent Las Condes neighborhood. The hotel is celebrated for its proximity to top restaurants, business hubs and the subway, making it a convenient choice for both dining and exploring the city. Guests often describe the area as safe and peaceful, adding to the hotel's appeal as an urban retreat.
Visitors frequently compliment the hotel's urban design, noting its beauty, comfort and excellent facilities. The spacious and meticulously maintained rooms are particularly appreciated for their cleanliness, comfort and modern amenities with many guests praising the luxurious bathrooms and high-quality bed linens. Although some found the rooms slightly cramped for two people, the overall sentiment is positive with many highlighting the quiet atmosphere ideal for rest.
The breakfast offerings at Hyatt Centric Las Condes Santiago receive exceptional reviews, often described as tasty, diverse and exquisite. Guests commend the variety and quality with fresh fruit, delicious omelets and a mix of local and international flavors being commonly praised. The breakfast is often cited as a highlight of the stay, despite occasional comments on its cost and minor service issues.
Dining at the hotel’s restaurant is also well-reviewed with many guests calling their dinners superb and delicious. While some felt the dinner pricing was high and wished for higher quality to match the hotel's standards, the restaurant generally receives high marks for food quality and taste.
Cleanliness is another strong point with numerous reviews noting the hotel’s high hygiene standards and the immaculate condition of rooms and facilities. Any minor criticisms regarding cleaning schedules or specific cleanliness issues are overshadowed by the positive feedback on the hotel’s general upkeep.
The staff at Hyatt Centric Las Condes Santiago stands out for their exceptional service. Reviews frequently mention the friendliness, helpfulness and attentiveness of the employees, from reception to the bar and restaurant. Specific praise is often given to the manager, Cristian, for his hard work in assisting guests. The cohesive and polite team is noted as a key asset enhancing the guest experience.
The rooftop pool, while receiving mixed reviews, is often highlighted for its beautiful aesthetic and impressive views. Guests appreciate the relaxing ambiance of the outdoor pool and jacuzzi, though some note issues with the pool temperature, cleanliness and occasional closures for events.
Feedback on the gym is mixed with some guests finding it well-equipped and others noting that it is small, hot and in need of additional equipment and improvements.
Parking at the hotel is functional but receives mixed comments due to the additional fee and the need to exit onto the street to access it. The elevator to the underground parking can also be challenging to locate.
In summary, the Hyatt Centric Las Condes Santiago is highly recommended for its unbeatable location, comprehensive amenities, superb customer service and exceptional dining experiences. While there are minor areas for improvement, the overall impression is of a well-maintained hotel providing a comfortable and pleasant stay.