Hotel Los Cardenales

Chillan -36.60298400, -72.11046800 , Bulnes Bulnes 34 (Show on Map)
7.7
Good


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Summary of reviewsHotel Los Cardenales receives outstanding reviews, primarily due to its exceptional location, cleanliness and staff performance. Guests highlight the hotel's strategic positioning close to the train station, bus terminal and Chillán's downtown area, making it highly convenient for exploring the city and accessing local attractions such as the popular Ficus restaurant. The location's blend of centrality and tranquility, coupled with a favorable cost-benefit ratio, makes it an ideal choice for travelers.

Despite the absence of a breakfast service, which many guests felt was a drawback, the hotel compensates with diligent and friendly staff, offering a safe and clean environment. The rooms are noted for their spaciousness and comfort with visitors frequently applauding the immaculate cleanliness maintained by the cleaning staff. Although some bathrooms might benefit from maintenance and the rooms lack air conditioning, the general ambiance remains peaceful and relaxing.

The hotel's cleanliness is a standout feature, consistently praised across reviews. The spotless rooms and well-maintained common areas, including the bathrooms and pool, contribute to a heightened sense of comfort and hygiene. The very good service and cleanliness standards collectively assure a pleasant stay.

The staff at Hotel Los Cardenales is frequently commended for their kindness and helpfulness with the receptionist's politeness making check-ins and check-outs smooth and welcoming. The cleaning staff is also recognized for their meticulous efforts, ensuring the rooms are consistently clean and comfortable.

The beds at Hotel Los Cardenales receive numerous positive remarks for their comfort and coziness. Guests repeatedly appreciate the clean and comfortable sleeping arrangements, though there are occasional mentions of older, harder beds.

Overall, Hotel Los Cardenales is an excellent choice for travelers looking for a well-located, clean and comfortable stay in Chillán, complemented by outstanding service from a dedicated staff.
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Hotel with Outdoor Pool

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Guest Reviews
7.7
Good
Location
Hotel Los Cardenales is highly praised for its excellent location. Strategically situated close to the train station, bus terminal and downtown Chillán, the hotel provides guests with the comfort of being near the city center. Visitors appreciate the quiet and central spot, noting its convenience for accessing various parts of the city effortlessly. The hotel's proximity to local attractions such as the popular Ficus restaurant is also a notable advantage. Overall, reviewers commend the combination of its prime location and cost-benefit ratio, highlighting it as a well-located and comfortable choice for travelers.

Breakfast
Hotel Los Cardenales has garnered attention mostly due to the absence of a breakfast service, which many guests found to be a significant drawback. The lack of breakfast options was consistently mentioned with numerous visitors suggesting that it should be included, especially given the cost of the stay. The omission of a breakfast offering was seen as a need that was unmet with some recommending at least providing coffee or tea at no cost.

On a positive note, the staff at Hotel Los Cardenales are noted for their kindness and the hotel is praised as a safe place to stay. Additionally, guests appreciated the cleanliness of the rooms, highlighting in particular that the sheets were clean and comfortable. Despite the favorable aspects, the frequent mention of the missing breakfast service suggests that including it could notably improve guest satisfaction.

Rooms
Hotel Los Cardenales offers a range of rooms with many guests noting their spaciousness and comfort. The rooms are described as very clean with several travelers highlighting the overall cleanliness and attention provided by the cleaning staff. Despite some comments on the bathrooms being old or in need of maintenance, many appreciated the peaceful and tranquil environment within the rooms. While the rooms are generally comfortable and warm, some guests mentioned that the rooms could feel cramped, particularly when accommodating more than two large beds or accommodating more than three people. The lack of air conditioning in the rooms was noted by a few guests, but many affirmed that everything looked great and contributed to a pleasant stay overall.

Beds
Hotel Los Cardenales has received numerous positive remarks regarding the comfort and coziness of its beds. Guests often describe the beds as super comfortable, clean and accompanied by clean blankets. Many highlight the combination of comfortable beds and spacious, big rooms, enhancing their stay. The hotel emphasizes maintaining comfortable, clean sleeping arrangements, which guests repeatedly appreciate. However, some reviews indicate inconsistencies, mentioning that a few beds are old and hard. Despite this, the overwhelming sentiment points towards a restful and comfortable sleep experience at the hotel.

Cleanliness
Hotel Los Cardenales has garnered high praise for its impeccable cleanliness standards across various guest reviews. Visitors consistently highlight the hotel's clean environment, noting the spotless rooms and tidy common areas. The facilities, including the bathrooms and pool, are well-maintained and contribute to the overall sense of cleanliness and comfort. Guests have also remarked on the hotel's very good service, which complements the excellent and comfortable conditions they experienced. While there are minor issues such as internet connectivity and occasional noise, the hotel's strong focus on cleanliness stands out as a key strength, ensuring a pleasant stay for its guests.

Staff
The reviews for Hotel Los Cardenales highlight the exemplary performance of the hotel's staff. Praises emphasize the kind and empathetic nature of the employees, noting their consistent friendliness and willingness to assist guests. The receptionist, in particular, is frequently lauded for their pleasant and polite demeanor, making check-ins and check-outs effortless and welcoming. The cleaning staff also receives positive remarks for their diligence and helpfulness. Although there's a minor mention of an air conditioning issue, the overall impression is that the hotel's personnel deliver excellent service, ensuring a pleasant stay for all visitors.


Yes, Hotel Los Cardenales has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Los Cardenales.

Yes, Hotel Los Cardenales welcomes dogs.

Yes, parking facilities are available at Hotel Los Cardenales.

No, Hotel Los Cardenales doesn't have a gym.

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