Zarea Hotel

Chisinau 47.03110600, 28.83602100 , Anton Pann 4 (Show on Map)
6.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsZarea Hotel is notably commended for its prime location, which is a significant selling point among guests. Located within easy walking distance of the city center, major attractions and amenities, it offers a quiet and peaceful environment despite its central setting. This strategic positioning allows guests to explore the city conveniently without needing additional transportation. The presence of practical features such as an elevator and parking space further enhances its appeal, contributing to excellent value for money.

The rooms at Zarea Hotel receive mixed feedback, but they maintain a charm that appeals to budget-conscious travelers. Guests appreciate the spaciousness, useful amenities like fridges, electric kettles and dishes and the flexibility with check-in times. Some rooms also offer nice views and a cozy ambiance. However, there are consistent remarks about cleanliness issues, dated furniture and occasionally problematic amenities like the heating and lights. Despite these downsides, the hotel’s affordability makes it an appealing option for those prioritizing cost over luxury.

Cleanliness at Zarea Hotel is a mixed bag. On the positive side, many guests find the rooms and shared bathrooms to be clean and well-kept with clean bedding and towels being particularly noted. However, other reviews report issues such as dusty and unclean rooms, shabby shower facilities and inconsistent hygiene compared to the hotel's photos. Nonetheless, the cleanliness struggles are somewhat balanced by the hotel's advantageous location and generally friendly staff.

The staff at Zarea Hotel are frequently praised for their friendliness, politeness and helpfulness. Receptionists are noted for their efficient handling of requests, helping with arrangements like calling taxis and offering a warm and understanding approach. The multilingual capability, particularly in Russian and English, is often highlighted as a positive. There are, however, mentions of less satisfactory interactions with a few staff members being reported as uninterested or unresponsive. Overall, the majority of experiences with the hotel’s staff lean towards positive, contributing to guest satisfaction.

The free Wi-Fi service at Zarea Hotel has varied reviews. Some guests found the connection to be good and reliable, even on higher floors with additional plugins for better connectivity. Nevertheless, others encountered weak signals and connectivity issues, suggesting there is room for improvement in this service.

Feedback on the beds at Zarea Hotel is similarly varied. Guests who had positive experiences praised the fresh linen and found some beds to be comfortable and new. However, many reviews pointed out issues like creaky beds, worn-out mattresses, musty pillows and discomfort due to short or poorly maintained beds. Noise and discomfort during the night were recurring themes, though good sheets were occasionally mentioned as a positive aspect.

Overall, Zarea Hotel presents a balanced profile with strong advantages in location, affordability and generally positive interactions with the staff. However, potential guests should be mindful of the mixed reviews regarding room conditions, cleanliness and bed comfort.
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Categories
Cheap Hotel
Zarea Hotel is listed as a budget-friendly option. It offers essential amenities for a comfortable stay at an affordable price.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Economy Twin Room with Shared Bathroom This room features cable TV. Guests use shared bathroom facilities.

Comfort Suite This suite features air conditioning and cable TV. It includes a sofa and a private bathroom. Provides extra space.

Standard Double Room (2 Adults + 1 Child) This room features cable TV. It includes a private bathroom.

Triple Room with Shared Bathroom This triple room is comprised of a TV with cable channels and a shared bathroom. The unit has 3 beds.

Guest Reviews
6.2
Rated
Location
Zarea Hotel boasts an impressive location, frequently praised for its close proximity to the city center. Nestled just a short walk from the main attractions and essential amenities like supermarkets, guests find it convenient and budget-friendly. The setting is quiet and peaceful, ensuring a relaxing stay despite being centrally located. The hotel is perfect for those looking to explore the city without needing transport, as most places are within walking distance. Notably, the A.S. Pushkin Museum is nearby and the surrounding area is refined, adding to the charm. The hotel also provides practical features such as an elevator and parking space. Overall, it offers excellent value for money, especially considering the location and comfort provided.

Rooms
Zarea Hotel offers a mix of accommodations that have received varied feedback from guests. On the plus side, the rooms are generally large and well-maintained, often featuring useful amenities like fridges, electric kettles and small sets of dishes. Some rooms also offer pleasant views from the windows, are quiet and are flexible with check-in times, which adds to the convenience for travelers. The beds, although occasionally short for taller guests, are sometimes found to be cozy and warm.

However, the hotel is not without its shortcomings. Some guests have noted issues with cleanliness, citing dust and the presence of old, worn-out furniture. The bathrooms need improvement with shared bathrooms lacking hot water, proper shower doors and necessary toiletries. Some rooms suffer from poor ventilation, old shower curtains and a smoky smell. Additionally, occasional problems like lights not turning on and heating not working make the experience less comfortable.

While the hotel's rooms have an old-fashioned charm, they are described as modest and in need of repair. Despite these drawbacks, the hotel offers an affordable price, making it a reasonable choice for budget-conscious travelers. However with the mixed reviews on room conditions and amenities, potential guests should weigh the pros and cons before booking.

Beds
Zarea Hotel's beds have garnered mixed feedback from guests. On the positive side, many appreciated the perfectly fresh linen and found at least one bed to be new and comfortable for sleep. Another favorable mention noted the presence of three separate beds, ideal for a comfortable rest. However, several reviews pointed out significant issues, including creaky and squeaky beds with worn-out mattresses. Some guests also mentioned that the beds felt too short and that the accompanying pillows were musty or even smelled like cigarettes. There were also multiple accounts of beds being old, falling apart or filthy with some mattresses possibly missing and beds pressing uncomfortably against guests' backs. While there's a mention of good sheets, the negative aspects like noise and discomfort during the night were recurring themes among the reviews.

Cleanliness
Zarea Hotel receives mixed reviews regarding cleanliness. On the positive side, many guests appreciated the cleanliness of the rooms, describing them as clean, cozy and well-kept. Comments highlighted clean bedding, new and clean towels and a generally clean environment without any unpleasant smells. Some guests specifically mentioned the spotless shared bathrooms, portraying the hotel as consistent in maintaining hygiene in various areas.

However, a number of reviews indicated significant issues with cleanliness. Complaints included dirty and shabby rooms, unclean shower facilities and evidence of previous occupants such as hair and used accessories. Some noted the presence of dust, cobwebs and dirty curtains, while others found the cleanliness to be inconsistent with the photos provided by the hotel.

Despite these issues, the hotel’s location and friendly, helpful staff were noted as positives, suggesting that with improved and consistent cleaning practices, it has the potential to better meet guests’ expectations.

Staff
The staff at Zarea Hotel receive mixed reviews from guests with many praising their friendliness, politeness and willingness to help. Guests often highlight the nice and understanding girls at reception, who are described as friendly, helpful and capable of handling requests efficiently. The staff's ability to speak Russian and English helps in accommodating various guests' needs. Several reviews appreciate the staff's responsiveness, noting instances where they assisted with calling taxis or providing rooms before the official check-in time.

However, there are criticisms as well. Some guests mention poor reception service with a few staff members appearing uninterested and unmotivated. Issues such as shrugging off concerns, not responding to discount requests and even giving away pre-booked rooms have been reported. Additionally, there are mentions of staff being perceived as incompetent and lacking in enthusiasm. Despite these negative remarks, the overall sentiment leans towards a positive experience with a friendly, polite and accommodating staff who generally strive to ensure guest satisfaction.

Wi-Fi
Zarea Hotel seems to have received mixed feedback regarding its Wi-Fi. While some guests found the internet to be good and even excellent, others experienced weak signals and connectivity issues, particularly with the free Wi-Fi. There were positive mentions of Wi-Fi availability in rooms, including on the 7th floor with plugins provided for better connectivity. Despite these advantages, some guests suggested that the Wi-Fi could have met better expectations. While the overall sentiment leans towards a satisfactory experience, there is room for improvement in the hotel's Wi-Fi service.


No, Zarea Hotel doesn't have any pool.

No, a spa isn't available at Zarea Hotel.

No, Zarea Hotel doesn't allow dogs.

No, parking facilities aren't available at Zarea Hotel.

No, Zarea Hotel doesn't have a gym.

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