Tucked away in Portom International Hokkaido, the spa offers an oasis of tranquility, particularly sought after by weary travelers looking to unwind either before or after a long journey. Its crown jewel, the onsen, stands out with rave reviews for being both spacious and clean, and its 24-hour availability adds a layer of convenience for guests arriving at different hours of the day.
This hot spring facility effortlessly combines hygiene with an inviting ambiance, ensuring guests can rejuvenate in its serene environment. Both the sauna and the hot spring provide a quiet, comfortable escape, creating a soothing atmosphere that complements their richly appointed Edo-style lounge.
Visitors frequently highlight the cleanliness of the onsen, while also appreciating its expansive and well-equipped nature. With a late-night opening policy and superb amenities, the hot springs offer both relaxation and a touch of elegance.
Overall, this spa experience is described as fantastic and top-notch, establishing it as a favored retreat for guests seeking respite and indulgence in charming surroundings.
Queens Hotel Chitose is consistently praised for its highly convenient location, especially for travelers transiting through Shin-Chitose Airport. The close proximity to Chitose train station and the complimentary airport transfer service make it particularly appealing for those with early or late flights. Guests also appreciate the nearby amenities, including convenience stores, shopping malls and various restaurants. The strategic location, coupled with clean and comfortable accommodations, makes it an optimal choice for travelers.
The breakfast offerings at Queens Hotel Chitose stand out for their variety and quality. The blend of Japanese and Western styles caters to diverse tastes with dishes like sashimi adding a touch of authenticity and luxury. The breakfast is noted for being substantial and well-balanced with the unique experience of dining on the floor. Flexibility, such as adjusting breakfast times for early flights, adds to the commendable service, making it a highly recommended aspect of the stay.
Guests are equally impressed with the dinner options, particularly the on-site restaurant serving local cuisine and the izakaya on the ground floor. The variety and quality of the food receive high praise, though some guests noted the need to book dinner reservations in advance. The dining experiences overall reflect the excellent quality and variety of food available.
Rooms, though on the smaller side, are efficiently designed and well-equipped with amenities like free coffee machines and multiple outlets. Cleanliness is emphasized with guests finding the rooms cozy and very clean. Larger room options and Japanese-Western style suites cater well to families and those requiring more space. The large public bath with hot springs and the quiet atmosphere further enhance the guest experience.
Cleanliness is a recurring theme in reviews with guests frequently mentioning the modern, spotless facilities, including a well-kept public bath with separate sections for men and women. High-quality amenities and refreshments contribute to the overall positive impression of the hotel.
The staff at Queens Hotel Chitose receive high marks for their friendliness, professionalism and helpfulness. Whether providing detailed information at the reception or friendly service in the restaurant, the staff's energy and positive demeanor leave a lasting impression on guests.
While the free Wi-Fi works well in common areas like the lobby, it can be inconsistent in certain rooms, particularly on higher floors. However, the availability of complimentary parking and a convenient location near the local station adds to the hotel's appeal for those traveling by car.
Families find Queens Hotel Chitose accommodating with spacious rooms, child-friendly bedding options and thoughtful touches like early check-in and children's pajamas on loan. The hotel's proximity to the airport and nearby dining options further enhance the family-friendly experience.
Lastly, the beds are generally found to be comfortable with the Simmons mattresses receiving praise. However, some guests noted that the comforters and pillows could be improved, particularly in terms of size and texture.
Overall, Queens Hotel Chitose is highly recommended for its strategic location, quality dining options, cleanliness and exceptional staff, providing a pleasant and efficient experience for travelers.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Chitose