Hotel Real de Naturales
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Summary of reviewsHotel Real de Naturales consistently garners high praise for its undeniably prime location in the heart of Cholula, making it an outstanding choice for travelers eager to explore the town's historical and cultural landmarks. The ideal positioning of the hotel, just minutes from the historic center, Zocalo, archaeological zone and the Sanctuary, provides significant convenience for guests. The beautiful, well-maintained colonial architecture and clean, spacious rooms further enhance the charming but modern atmosphere.
The breakfast offerings at Hotel Real de Naturales receive significant commendation, especially for their delicious and varied options. Guests appreciate the quality and freshness of the buffet with some noting the special appeal of live violin music during breakfast. The excellent culinary experience continues with dinner, where the hotel restaurant provides a diverse menu of deliciously prepared meals, reasonably priced and paired with an enjoyable ambiance complemented by live music.
Rooms at the Hotel Real de Naturales are frequently highlighted for their spaciousness, cleanliness and comfort. The tasteful decor, including Puebla ceramics, adds a cozy touch. Many rooms come with balconies offering delightful views and the facilities include well-functioning bathroom amenities. Although some guests faced minor issues like air conditioning problems, noise and outdated furniture, the overall consensus is positive, reflecting the hotel's commitment to a comfortable and pleasant stay.
Cleanliness is a standout feature with the hotel maintaining high standards of hygiene in both rooms and common areas. Guests consistently highlight the diligent work of the cleaning staff, contributing to a peaceful and cozy environment.
The staff’s friendliness and dedication to service significantly enhance the guest experience. Visitors regularly commend the reception, restaurant staff and other employees for their professional and helpful demeanors. The exceptional hospitality provided makes guests feel well cared for and contributes to many positive reviews.
The hotel's Wi-Fi service receives mixed feedback. While many guests found it to be excellent with strong, reliable signals, some encountered issues with slow connections or reliability, particularly impacting streaming services.
Families find Hotel Real de Naturales to be a delightful retreat with spacious, clean rooms and a welcoming atmosphere. The well-maintained play area and kid-friendly food options make it an excellent choice for those traveling with children.
The comfort of the beds also evokes mixed reviews. While some guests praise the beds and pillows for their comfort, others have found issues with hardness, outdated bedding and occasional cleanliness concerns. However, many remarks highlight recent upgrades to the bedding, which have been positively noted.
Overall, Hotel Real de Naturales offers excellent value for money with a blend of tradition and modern comfort. Despite minor setbacks, the positive feedback strongly supports the hotel's reputation for its outstanding location, exceptional staff service, cleanliness and a welcoming environment, making it a top choice for visitors to Cholula.
Categories
The breakfast offerings at Hotel Real de Naturales receive significant commendation, especially for their delicious and varied options. Guests appreciate the quality and freshness of the buffet with some noting the special appeal of live violin music during breakfast. The excellent culinary experience continues with dinner, where the hotel restaurant provides a diverse menu of deliciously prepared meals, reasonably priced and paired with an enjoyable ambiance complemented by live music.
Rooms at the Hotel Real de Naturales are frequently highlighted for their spaciousness, cleanliness and comfort. The tasteful decor, including Puebla ceramics, adds a cozy touch. Many rooms come with balconies offering delightful views and the facilities include well-functioning bathroom amenities. Although some guests faced minor issues like air conditioning problems, noise and outdated furniture, the overall consensus is positive, reflecting the hotel's commitment to a comfortable and pleasant stay.
Cleanliness is a standout feature with the hotel maintaining high standards of hygiene in both rooms and common areas. Guests consistently highlight the diligent work of the cleaning staff, contributing to a peaceful and cozy environment.
The staff’s friendliness and dedication to service significantly enhance the guest experience. Visitors regularly commend the reception, restaurant staff and other employees for their professional and helpful demeanors. The exceptional hospitality provided makes guests feel well cared for and contributes to many positive reviews.
The hotel's Wi-Fi service receives mixed feedback. While many guests found it to be excellent with strong, reliable signals, some encountered issues with slow connections or reliability, particularly impacting streaming services.
Families find Hotel Real de Naturales to be a delightful retreat with spacious, clean rooms and a welcoming atmosphere. The well-maintained play area and kid-friendly food options make it an excellent choice for those traveling with children.
The comfort of the beds also evokes mixed reviews. While some guests praise the beds and pillows for their comfort, others have found issues with hardness, outdated bedding and occasional cleanliness concerns. However, many remarks highlight recent upgrades to the bedding, which have been positively noted.
Overall, Hotel Real de Naturales offers excellent value for money with a blend of tradition and modern comfort. Despite minor setbacks, the positive feedback strongly supports the hotel's reputation for its outstanding location, exceptional staff service, cleanliness and a welcoming environment, making it a top choice for visitors to Cholula.
Family Friendly Hotel
This hotel is rated highly in San Pedro Cholula. It provides comfortable accommodations for families.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. Reviews suggest generally positive experiences with internet connectivity.
Cheap Hotel
Located in San Pedro Cholula, this hotel offers standard amenities at an affordable price, making it a practical choice for budget-conscious travelers.
Small Hotel
This hotel offers a unique experience with its personalized service. The hotel's focus on comfort contributes to its intimate and cozy setting.
Business Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Guest Reviews
Hotel Real de Naturales boasts an outstanding location in the vibrant heart of Cholula, just steps away from the historic center, Zocalo and main tourist attractions such as the archaeological zone and the Sanctuary. Guests consistently praise its central positioning, which allows for easy access to picturesque streets, local shops and significant landmarks, making it an ideal choice for those looking to explore the charms of this magical town.
The hotel's proximity to downtown attractions provides a significant convenience with all necessary amenities within a short walking distance. Visitors appreciate the blend of tradition and comfort that the hotel offers, reflected in its beautiful, well-maintained colonial architecture and clean, spacious rooms. The atmosphere is described as peaceful and inviting with a perfect blend of historical charm and modern comfort.
On top of its prime location, the hotel also provides excellent service and has facilities that have exceeded guests' expectations. The presence of private parking is also a notable plus, making it easy for guests to bring their vehicles without the hassle of finding parking in the bustling center of Cholula.
With its unbeatable location and warm, attentive staff, Hotel Real de Naturales provides an exceptional stay for those looking to experience the cultural and historical richness of Cholula.
Hotel Real de Naturales has garnered significant praise for its breakfast offerings, which guests frequently describe as delicious and varied. Most reviewers found the buffet style particularly appealing, highlighting the freshness and quality of the food. Many noted that the breakfast was an excellent start to their day with an impressive variety of dishes to choose from.
Guests were pleased with the à la carte options as well, appreciating their deliciousness despite not being included in the room price. The Sunday buffet, in particular, stood out for its extraordinary variety and exceptional value. Some guests even mentioned the special charm of live violin music during breakfast, enhancing the overall dining experience.
While a handful of reviews mentioned the breakfast prices as being on the higher side or found the food average, the overwhelmingly positive feedback underscores the delightful culinary experience at Hotel Real de Naturales.
Dinner at Hotel Real de Naturales consistently receives high praise from guests who enjoyed their dining experiences at the hotel's restaurant. Patrons commonly describe the food as very delicious, excellent and wonderful. The restaurant offers a varied menu that includes great-tasting breakfasts, lunches and dinners with many guests highlighting the excellent quality and diverse options available. The meals are also noted for being reasonably priced, making the dining experience even more appealing.
The restaurant ambiance is another highlight with the addition of live music enhancing the overall enjoyment for many diners. Service at the restaurant is frequently commended with guests appreciating the friendly and efficient staff. Most visitors found their entire dining experience—from breakfast to dinner—consistently satisfying with special mention of excellent cuisine and cleanliness.
While there are minor remarks about some food lacking flavor or being overpriced compared to outside options, these are isolated observations within an otherwise highly positive array of reviews.
Overall, the restaurant at Hotel Real de Naturales stands out as a major strength, offering consistently delicious food, excellent service and a welcoming atmosphere that leaves guests eager to return.
Nestled in an excellent location, Hotel Real de Naturales boasts rooms that are consistently praised for their spaciousness and cleanliness. Guests frequently describe the accommodations as very comfortable with many highlighting the large size of the rooms and the beds. The decor, often featuring Puebla ceramics, adds to the charm and creates a tasteful and cozy environment. Many rooms also offer the added bonus of balconies with delightful views.
The hotel's facilities are well maintained with rooms that provide excellent bathroom amenities, including good water pressure and hot water. However, some visitors noted issues with air conditioning during hot periods and a lack of heating which could make the rooms cold.
Though generally described as quiet and comfortable, some rooms have been reported to face noise issues. Accessibility can also be a concern, as there's no elevator and the staircases are poorly lit. Another minor drawback mentioned is the outdated furniture and worn carpets in certain rooms. The internet service also seems to be less reliable in some cases, impacting the TV connectivity.
Despite these few setbacks, most guests enjoyed their stay, finding the accommodations well-suited to both relaxation and convenience. The friendly staff at Hotel Real de Naturales are often commended for their helpfulness and the property's beauty and central location make it a popular choice among travelers. The hotel offers good value for money and provides a pleasant stay for those visiting the area.
Hotel Real de Naturales presents a mixed experience when it comes to the comfort of its beds. On the positive side, many guests consistently praise the beds and pillows for being very comfortable, contributing significantly to their overall satisfaction. The bedding and linens are generally clean and some reviews highlight recent upgrades to the mattresses, which has enhanced the comfort level for some visitors.
However, other guests have encountered issues with the beds being hard, old, or uncomfortable. There are several mentions of mattresses being too firm or even falling off their bases and some found the pillows to be too soft or old. A few reviews also pointed out the need for thicker duvets and better noise isolation in the rooms. Unfortunately, there were isolated reports of dirty bedding and bed bugs, which detracted from the otherwise positive feedback.
In summary, while many find the beds at Hotel Real de Naturales to be a highlight of their stay, the inconsistency in comfort and occasional cleanliness issues suggest that improvements could be made to ensure a consistently pleasant experience for all guests.
Hotel Real de Naturales consistently impresses guests with its immaculate cleanliness and well-maintained facilities. Visitors frequently highlight the spotless condition of the rooms and common areas, noting the high standards upheld by the diligent cleaning staff who are often praised for their exceptional service. The rooms are described as very clean, spacious and comfortable, providing a peaceful and cozy environment. Many returning guests emphasize their satisfaction with the hotel's cleanliness, citing it as a key reason for their repeat visits.
Furthermore, the hotel's green areas and overall property are well-maintained, adding to its appeal. Attention to detail in cleaning is evident, although minor issues such as hairpins left from previous guests and occasional noise from other rooms were noted by a few. Overall, it's clear that the Hotel Real de Naturales offers a clean, comfortable and pleasant stay, making it a reliable choice for travelers seeking a tidy and peaceful accommodation experience.
Hotel Real de Naturales prides itself on its attentive and professional staff, consistently receiving praise for their friendliness and helpful demeanor. From check-in to check-out, guests are greeted by welcoming faces and swift, efficient service, particularly noted at the reception. The professionalism and courtesy of the team, including the receptionists, restaurant staff and even the gentleman in the parking lot, do not go unnoticed, making guests feel well taken care of.
The staff's willingness to assist and their responsiveness to issues have been highlighted as key aspects of their service. Guests appreciate the staff's accessibility and their eagerness to ensure a pleasant stay. Moreover, the staff's kind and cordial approach extends throughout the hotel, including the cleaning staff and chambermaids, as well as specific recognition given to the night watchman and the buffet staff, despite some minor lapses.
In summary, the outstanding service and excellent attention from the staff at Hotel Real de Naturales contribute significantly to a positive and memorable stay for guests, making it a standout choice for travelers seeking both comfort and exceptional hospitality.
Hotel Real de Naturales offers varying experiences with its wifi service. Many guests found the wifi excellent and the internet speed very fast, highlighting that the wifi signal is particularly strong in the rooms. The connection was mostly described as very good and reliable, sufficient for business purposes and general online activities. However, some visitors did face issues like slow, unreliable internet and occasional failures. A few noted that their devices did not get enough internet for streaming services like TV. Despite these mixed reviews, the overall sentiment leaned toward a positive experience in terms of internet connectivity.
Hotel Real de Naturales offers a delightful stay for families. The gardens are wide, clean and family-friendly, complemented by spacious rooms designed for families of four. The property is highly recommended for those traveling with kids with special mention of the kid-friendly food options available.
A highlight for families is the well-maintained play area, providing children with a dedicated space to enjoy. Previous guests have praised the playground, noting how much their children enjoyed it. The overall atmosphere of the hotel is very accommodating, making it a rare find for those seeking to spend quality time together.
While there were some minor inconveniences, like noise disturbances and key card issues, the positives far outweigh these small drawbacks. The room insulation ensures a good night's sleep, adding to the comfort of the stay. Overall, Hotel Real de Naturales stands out as a great option for a happy family retreat.
Hotel Real de Naturales offers excellent value for money with good cost-benefit ratio and reasonable pricing for its prime location. It is well-regarded for being a great spot to spend time with family, making it a top choice in the area. Visitors praise the hotel for its comfort, quality service, cleanliness and spaciousness, enhanced by a pleasant garden. The location is frequently highlighted as excellent. Although some guests feel the rating might be slightly overrated and note that better English proficiency at the reception would be beneficial, the overall impression remains very positive with many finding their stay definitely worth a visit.
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Location
The hotel's proximity to downtown attractions provides a significant convenience with all necessary amenities within a short walking distance. Visitors appreciate the blend of tradition and comfort that the hotel offers, reflected in its beautiful, well-maintained colonial architecture and clean, spacious rooms. The atmosphere is described as peaceful and inviting with a perfect blend of historical charm and modern comfort.
On top of its prime location, the hotel also provides excellent service and has facilities that have exceeded guests' expectations. The presence of private parking is also a notable plus, making it easy for guests to bring their vehicles without the hassle of finding parking in the bustling center of Cholula.
With its unbeatable location and warm, attentive staff, Hotel Real de Naturales provides an exceptional stay for those looking to experience the cultural and historical richness of Cholula.
Breakfast
Guests were pleased with the à la carte options as well, appreciating their deliciousness despite not being included in the room price. The Sunday buffet, in particular, stood out for its extraordinary variety and exceptional value. Some guests even mentioned the special charm of live violin music during breakfast, enhancing the overall dining experience.
While a handful of reviews mentioned the breakfast prices as being on the higher side or found the food average, the overwhelmingly positive feedback underscores the delightful culinary experience at Hotel Real de Naturales.
Dinner
The restaurant ambiance is another highlight with the addition of live music enhancing the overall enjoyment for many diners. Service at the restaurant is frequently commended with guests appreciating the friendly and efficient staff. Most visitors found their entire dining experience—from breakfast to dinner—consistently satisfying with special mention of excellent cuisine and cleanliness.
While there are minor remarks about some food lacking flavor or being overpriced compared to outside options, these are isolated observations within an otherwise highly positive array of reviews.
Overall, the restaurant at Hotel Real de Naturales stands out as a major strength, offering consistently delicious food, excellent service and a welcoming atmosphere that leaves guests eager to return.
Rooms
The hotel's facilities are well maintained with rooms that provide excellent bathroom amenities, including good water pressure and hot water. However, some visitors noted issues with air conditioning during hot periods and a lack of heating which could make the rooms cold.
Though generally described as quiet and comfortable, some rooms have been reported to face noise issues. Accessibility can also be a concern, as there's no elevator and the staircases are poorly lit. Another minor drawback mentioned is the outdated furniture and worn carpets in certain rooms. The internet service also seems to be less reliable in some cases, impacting the TV connectivity.
Despite these few setbacks, most guests enjoyed their stay, finding the accommodations well-suited to both relaxation and convenience. The friendly staff at Hotel Real de Naturales are often commended for their helpfulness and the property's beauty and central location make it a popular choice among travelers. The hotel offers good value for money and provides a pleasant stay for those visiting the area.
Beds
However, other guests have encountered issues with the beds being hard, old, or uncomfortable. There are several mentions of mattresses being too firm or even falling off their bases and some found the pillows to be too soft or old. A few reviews also pointed out the need for thicker duvets and better noise isolation in the rooms. Unfortunately, there were isolated reports of dirty bedding and bed bugs, which detracted from the otherwise positive feedback.
In summary, while many find the beds at Hotel Real de Naturales to be a highlight of their stay, the inconsistency in comfort and occasional cleanliness issues suggest that improvements could be made to ensure a consistently pleasant experience for all guests.
Cleanliness
Furthermore, the hotel's green areas and overall property are well-maintained, adding to its appeal. Attention to detail in cleaning is evident, although minor issues such as hairpins left from previous guests and occasional noise from other rooms were noted by a few. Overall, it's clear that the Hotel Real de Naturales offers a clean, comfortable and pleasant stay, making it a reliable choice for travelers seeking a tidy and peaceful accommodation experience.
Staff
The staff's willingness to assist and their responsiveness to issues have been highlighted as key aspects of their service. Guests appreciate the staff's accessibility and their eagerness to ensure a pleasant stay. Moreover, the staff's kind and cordial approach extends throughout the hotel, including the cleaning staff and chambermaids, as well as specific recognition given to the night watchman and the buffet staff, despite some minor lapses.
In summary, the outstanding service and excellent attention from the staff at Hotel Real de Naturales contribute significantly to a positive and memorable stay for guests, making it a standout choice for travelers seeking both comfort and exceptional hospitality.
Wi-Fi
Family
A highlight for families is the well-maintained play area, providing children with a dedicated space to enjoy. Previous guests have praised the playground, noting how much their children enjoyed it. The overall atmosphere of the hotel is very accommodating, making it a rare find for those seeking to spend quality time together.
While there were some minor inconveniences, like noise disturbances and key card issues, the positives far outweigh these small drawbacks. The room insulation ensures a good night's sleep, adding to the comfort of the stay. Overall, Hotel Real de Naturales stands out as a great option for a happy family retreat.
4 Star
No, Hotel Real de Naturales doesn't have any pool.
No, a spa isn't available at Hotel Real de Naturales.
No, Hotel Real de Naturales doesn't allow dogs.
No, parking facilities aren't available at Hotel Real de Naturales.
Yes, Hotel Real de Naturales has a gym.
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