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Summary of reviewsHotel MERTIN enjoys a prime, central location in Chomutov, making it an ideal base for exploring the city. Guests find the proximity to the old town, historic market square, sports hall and shopping facilities—including Kaufland—highly convenient. The hotel offers effective soundproofing, ensuring a quiet retreat despite being near a busy intersection. Ample parking options further enhance its appeal for those traveling by car.
The breakfast experience at Hotel MERTIN receives mixed feedback. On the positive side, many guests appreciate the ample and replenished selection of fresh items, particularly the eggs. Though praised for its value, there are occasional concerns about space, selection and pace of service, indicating room for improvement.
Dinner at the hotel is highly acclaimed with guests lauding the quality, taste and affordability of the dishes. Descriptions of "delectable" and "luxurious" cuisine are common with some memorable meals such as goulash with dumplings making a lasting impression. The restaurant's ambiance adds to the overall dining experience, offering a satisfying and diverse menu.
The rooms are generally praised for their spaciousness, cleanliness and stylish decor with many guests highlighting the cozy atmosphere and comfortable beds. High-quality room equipment, including extra amenities, contribute to the pleasant stay. While a few reviews note smaller room sizes and older furnishings, the overall sentiment is positive.
Cleanliness is a standout feature at Hotel MERTIN with guests frequently commenting on the spotless and well-maintained environment. The stylish furnishings, comfortable beds and helpful staff further enhance the clean and cozy atmosphere. Although bathrooms are not particularly spacious, they are functional and clean.
The staff at Hotel MERTIN consistently receive high marks for their friendliness, helpfulness and politeness. Their excellent language skills and eagerness to assist with any requests contribute to the welcoming atmosphere. Both the reception staff and waiters are praised for their efficient and pleasant interactions, making guests feel well cared for.
Parking is considered convenient and plentiful with monitored and private spaces available. The free parking options in the courtyard and adjacent areas make it easy for guests traveling by car.
Comfort is a priority at Hotel MERTIN, especially regarding the beds. Guests frequently commend the super comfortable mattresses, ensuring a restful night's sleep. Although some mention a gap between marriage beds as a minor issue, the overall bed comfort remains highly praised.
In summary, Hotel MERTIN offers a centrally-located, comfortable and well-maintained stay in Chomutov with high-quality dining options and a friendly, helpful staff. While there are areas for improvement, particularly with breakfast consistency, the positive aspects of the hotel contribute to a satisfying guest experience. Show more
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Categories
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It is well-regarded with a rating of 8.5, indicating a positive guest experience regarding connectivity and overall services.
Hotel with Parking
Hotel MERTIN offers its own guarded parking and private parking with camera surveillance. Free private parking is available for guests.
Family Friendly Hotel
Small Hotel
3-Star Hotel
Room Types
Double or Twin RoomThis spacious room has a private bathroom and a flat-screen TV with satellite channels.
Single RoomThis room has a private bathroom and a flat-screen TV with satellite channels.
Double or Twin Room with Extra BedOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel MERTIN boasts an ideal location for visitors to Chomutov, offering a central and convenient base for exploring the city. Positioned just 200 meters from the city center and within close range of the old town, the hotel ensures that all local attractions and amenities are easily accessible on foot. Guests appreciate the proximity to the historic market square, the sports hall and a variety of shopping options including a nearby Kaufland store.
The hotel's placement near the old market square and right next to the old town means that visitors can immerse themselves in the local culture and history without needing to travel far. Despite being located on a busy street and near a bustling intersection, the noise levels are well-managed thanks to the efficient soundproofing of the windows, making it a comfortable and quiet retreat.
Parking options are conveniently available, making the hotel a great choice for those traveling by car. With everything from the city’s main attractions to grocery stores just a short walk away, Hotel MERTIN is praised for its central, accessible and strategic location, ideal for both short stays and extended visits in Chomutov.
Breakfast
Hotel MERTIN has garnered mixed reviews regarding its breakfast offerings. On the positive side, many guests found the breakfast to be very good with ample choices that were sufficient and constantly replenished. Some praised the extensive and rich selection, highlighting fresh items such as eggs, which were particularly appreciated. The breakfast was noted to be great for the room price and considered perfectly fine for a continental breakfast.
However, several reviews pointed out areas that need improvement. Some guests faced issues with limited space and selection, noting stale rolls and cold eggs. There were also comments about the slow breakfast service with delays in refilling certain items and challenges with the coffee machine. Instances of dry bread and insufficient options were noted on busier days, particularly when the buffet was depleted by early diners.
Overall, while many found the breakfast to be satisfactory and even commendable, there's a need for more consistent quality and variety to elevate the guest experience at Hotel MERTIN.
Dinner
The dining experience at Hotel MERTIN receives consistently high praise, highlighting a range of delectable dishes and an impressive selection of drinks. Guests describe the kitchen as excellent with food that is not only tasty but often inexpensive. Many reviews point to the restaurant's star-level quality, offering luxurious meals with generous portions. Words like "delicious" and "simply delicious" are frequently used to describe the food with some recalling specific meals such as goulash with dumplings that were both affordable and flavorful.
The overall ambience of the restaurant adds to the dining experience, making it a perfect spot for late dinners. Guests appreciate that they can eat well at reasonable prices, enjoying a menu rich in variety. The consistency in the food quality, from great tasting dinners to exquisite cuisine, ensures that guests leave with a memorable gastronomic impression. Even when a highly anticipated dish like goulash isn't available, the general sentiment remains positive, underscoring the restaurant's ability to satisfy diverse palates.
Rooms
Hotel MERTIN offers a variety of rooms with diverse features that cater to different preferences. Many guests highlight the spaciousness and cleanliness of the rooms with mentions of large, beautifully clean environments and sufficient room sizes. The decor stands out for its stylish wallpapers and interesting room designs, which many guests found cozy and comfortable. Despite a few reviews noting smaller room sizes and older equipment, the overall feedback emphasizes the comfort and quality of the furnishings.
The rooms are frequently described as well-equipped, ensuring guests have everything they need for a comfortable stay. High-quality room decor with a castle-like charm, adds to the unique experience of staying at this hotel. The beds, especially noted in single rooms, are super comfortable and the rooms themselves are maintained at a pleasant temperature with heaters provided upon arrival.
Guests particularly enjoyed the high-quality room equipment, including additional amenities like a shoe spoon and brush. The atmosphere and layout of the rooms contribute to a very friendly and cozy experience, making it a favorite aspect of the hotel for many. Overall with its combination of elegance and comfort, the rooms at Hotel MERTIN ensure a pleasant and satisfying stay.
Beds
At Hotel MERTIN, comfort is a priority, especially when it comes to the beds. Numerous guests have praised the hotel for its super comfortable beds that ensure a restful night’s sleep. Whether describing the beds as "comfortable" or "very comfortable," the sentiment remains consistently positive. The mattresses, in particular, receive commendation for their quality, adding to the overall comfort. However, a minor point of feedback is the gap between the marriage beds, which could be an area for improvement. Overall, guests can look forward to a comfortable and relaxing sleep experience at Hotel MERTIN.
Cleanliness
Hotel MERTIN impresses with its dedication to cleanliness and comfort. Guests consistently highlight the hotel's very clean and well-maintained environment, where everything from rooms to bathrooms is kept tidy and sparkling clean. The hotel’s stylish furnishings and comfortable beds add to its appeal. The friendly staff further enhances the experience, contributing to a beautiful, clean and cozy atmosphere. Though some mention that the bathrooms are not particularly spacious, they are still noted to be clean and functional. Overall, Hotel MERTIN stands out as a spotlessly clean and comfortable choice for travelers.
Staff
The reviews for Hotel MERTIN are consistently positive when it comes to the staff. Guests repeatedly highlight the friendliness, helpfulness and politeness of the personnel. Words like "friendly," "helpful," and "attentive" appear frequently, painting a picture of a welcoming atmosphere. Many guests note the staff's excellent language skills and their eagerness to assist with any requests. Whether it's the reception staff or the waiters, interactions are described as pleasant and efficient. The management also receives commendations with specific mentions of a nice and friendly lady manager. Overall, the staff at Hotel MERTIN are depicted as a key asset to the hospitality experience, ensuring guests feel well cared for throughout their stay.
Parking
Hotel MERTIN offers ample parking options for its guests, including monitored and private parking spaces. Guests can find free parking both in the courtyard and adjacent areas, ensuring convenience for those traveling by car. The availability of parking spaces is plentiful, both directly at the hotel and across the street. The addition of parking spaces over time has further enhanced the ease of access. Overall, the parking experience at Hotel MERTIN is positive and accommodating for visitors.
No, Hotel MERTIN doesn't have any pool.
No, a spa isn't available at Hotel MERTIN.
No, Hotel MERTIN doesn't allow dogs.
Yes, parking facilities are available at Hotel MERTIN.