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Summary of reviewsHotel Franziskaner enjoys an outstanding location in the heart of Chur's historic old town, offering easy access to shops, restaurants and cultural landmarks. Despite its central position, the hotel provides a peaceful stay, ensuring guests can rest well. The proximity to the train station and public transport makes it highly convenient for travelers.
The breakfast at Hotel Franziskaner is well-received, frequently praised for its variety, freshness and fulfilling nature, which includes items like warm bread, croissants, cheese and ham. The friendly and attentive staff enhance the breakfast experience, though some guests mentioned limited choices. Similarly, the on-site restaurant offers a commendable dining experience with its traditional Swiss dishes, friendly staff and cozy ambiance, albeit with slightly higher prices typical of Swiss standards.
The rooms are described as simple yet clean, providing a comfortable stay despite being on the smaller side and somewhat dated. Key amenities such as firm mattresses, washbasins and large screen TVs ensure functionality. While the lack of air conditioning and occasional noise can be issues, many guests find the rooms satisfactory, particularly appreciating the meticulous cleanliness maintained by the attentive housekeeping staff.
The hotel's cleanliness is a notable highlight with guests consistently praising the spotless condition of rooms and shared facilities. The dedicated staff contribute further, showcasing a warm and helpful demeanor that often exceeds expectations. Specific individuals are lauded for their exceptional service, adding a personal touch that enhances the overall positive experience.
Although the free Wi-Fi is adequate for basic use, some guests experienced slow speeds and intermittent connectivity. The hotel's family-friendly atmosphere stands out with staff going out of their way to accommodate families traveling with children. Ski enthusiasts will also find the hotel’s location and services convenient with easy access to ski resorts and related facilities.
Overall, Hotel Franziskaner offers good value for those prioritizing location, cleanliness and friendly service. It may not be the epitome of luxury, but it provides a comfortable and functional stay, ideal for budget-conscious travelers and those on short city trips. Show more
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Cheap Hotel
This hotel in Chur offers typical hotel facilities. Its position as a budget or value option is determined by its pricing relative to the amenities and location it provides.
Hotel near Ski Resorts
Room Types
Comfort Double RoomThe room features wooden furniture, a flat-screen TV and a private bathroom with free toiletries.
Single Room with Shared BathroomThe room features wooden furniture, a flat-screen TV and a washbasin. Bathroom facilities are shared.
Double Room with Shared ToiletThe room features wooden furniture, a flat-screen TV, and a private bathroom with a shower. The toilet is shared.
Double Room with Shared BathroomThe room features wooden furniture and a flat-screen TV. The bathroom is shared.
Single Room with ShowerThe single room features a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as city views. The unit has 1 bed.
Twin Room with Shared BathroomThis twin room offers a shared bathroom, and heating. The unit has 2 beds.
Twin Room with Shared ToiletThis twin room provides heating and a TV. The unit offers 2 beds.
Twin Room with Private BathroomOffering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers heating and a TV. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Hotel Franziskaner boasts an enviable location in the heart of Chur's beautiful old town. Guests repeatedly highlight the hotel's prime position, making it a perfect base for exploring this historic city. Conveniently situated within walking distance to the train station, the hotel offers easy access to public transportation, making it particularly appealing for those arriving by train or bus. The central location ensures guests are surrounded by charming streets and historic architecture, placing them right in the middle of the action.
The hotel's location not only situates visitors within the picturesque heart of Chur but also provides a quiet and comfortable stay. Despite being in a bustling area, guests have noted that their rooms remained serene and peaceful, allowing for a restful night’s sleep. Proximity to various shops, restaurants and tourist attractions adds to the convenience, making it easy for travelers to enjoy the local offerings and cultural landmarks.
For those considering a visit to Chur, Hotel Franziskaner's location offers both beauty and practicality, enriching the overall travel experience. Whether for a short city trip or an extended stay, the hotel's central position and charming surroundings ensure it is highly recommended for anyone looking to experience the best of Chur.
Breakfast
Hotel Franziskaner consistently receives high marks for its breakfast offerings, emphasized by numerous guests' positive feedback. Many visitors highlighted the breakfast as excellent, delicious and very good, appreciating the variety and freshness of the items, which include warm bread, croissants, cheese, ham, eggs and fruit. The breakfast is described as substantial and fulfilling, providing a good start to the day.
While some guests noted the breakfast as being basic or modest, it was often mentioned as sufficient and tasty. Several reviews also praised the good value of the breakfast, which is included in the price. The helpful and friendly staff further enhances the breakfast experience with guests appreciating the good service and the comfortable, charming settings of the dining areas. A few reviews mentioned limited choices, but even these guests generally found the quality to be acceptable.
Overall, Hotel Franziskaner appears to offer a well-received and enjoyable breakfast experience, characterized by good quality, a variety of options and attentive service.
Dinner
Hotel Franziskaner boasts an impressive dining experience that guests frequently highlight in their reviews. The on-site restaurant garners praise for its fantastic ambiance, cozy setting and elegant design, making it a highly recommended spot for dinner. Diners appreciate the good variety of local and regional dishes, prepared with traditional Swiss charm. Many affirm that the restaurant stands out as one of the best in Chur and offers well-prepared, delicious cuisine that includes delectable regional specialties and traditional Swiss cooking.
Guests consistently commend the quality of the food, describing it as excellent, fabulous and extremely good with some even noting it as outstanding. The outdoor dining option is also a favorite, allowing patrons to enjoy their meals al fresco. Overall, the dining experience is accentuated by the friendly and attentive staff who add to the pleasant atmosphere of the restaurant.
The restaurant's offerings are reasonably priced considering the standards of Switzerland, though a few guests noted that prices could be high. Nevertheless, many find the value and overall experience to be more than satisfactory. Whether it’s for breakfast or dinner, guests find the culinary experience at Hotel Franziskaner to be very fine, contributing significantly to its charm and appeal.
Rooms
Hotel Franziskaner offers a mix of simple and clean rooms that provide a functional and comfortable stay, although they may appear basic and dated to some. Many guests appreciated the cleanliness and the convenient central location close to the old town, bars and restaurants. The rooms are generally on the smaller side with some being very compact and sparsely furnished, mostly suitable for short stays.
Some rooms have shared bathroom facilities, which several guests didn’t find problematic considering the cleanliness. The beds are comfortable with firm mattresses and rooms are often equipped with necessary amenities like washbasins and large screen TVs. However, there are issues such as defective curtains, impractical TV placements or angled floors making sleep difficult for some.
Guests noted the absence of air conditioning, which made some rooms quite hot and stuffy. Noise was another concern, especially from the street or other parts of the building, though the soundproofing seemed adequate to others. The overall decor is old-fashioned and the furniture is often described as outdated.
Despite these drawbacks, the rooms meet the basic needs for accommodation and are regularly cleaned with decent housekeeping services. While the simplicity and the quaint charm might appeal to those looking for an affordable and straightforward stay, the outdated interiors and small size might be less satisfactory for others.
Beds
Hotel Franziskaner offers a generally positive sleeping experience, highlighted by numerous mentions of comfortable, cozy and clean beds. Guests frequently praise the comfort of the mattresses with several reviews specifically noting clean linens, firm mattresses and a welcoming feel, leading to restful sleep. The beds are often described as cozy and sufficiently comfortable to ensure a good night's rest. Many find the bedding to be of good price/quality ratio and the beds are consistently noted for their cleanliness.
However, there are occasional mentions of issues such as squeaky floors and beds, which might disturb some light sleepers. A few reviews noted discomfort due to the beds being either too soft, too low or too narrow. Some guests also encountered beds that creaked with every movement and isolated complaints surfaced about beds being in poor condition or having chewing gum on the sheets.
In summary, while the hotel generally provides a comfortable sleeping environment with well-maintained and cozy beds, potential guests should be aware of a few recurring minor issues regarding bed height, width and occasional noise from floors and beds.
Cleanliness
At Hotel Franziskaner, cleanliness consistently receives high marks from guests. Visitors describe the entire hotel, including rooms, shared facilities, bathrooms and common areas, as exceptionally clean and well-maintained. The rooms, although often noted as basic and simply furnished, are consistently highlighted for their cleanliness and functional comfort. Guests appreciate the tidy and spotless condition of the shared bathrooms, which are cleaned multiple times a day to maintain a high standard. Despite some mentions of dated décor and minor issues such as cramped spaces or occasional musty smells, the overall impression is one of meticulous cleanliness. Additionally, the friendly and attentive housekeeping staff contribute to the overall positive experience, ensuring fresh towels and organized rooms. The hotel's prime location near the train station and in the heart of the old town further enhances its appeal as a clean and convenient accommodation choice.
Staff
When visiting Hotel Franziskaner, guests frequently commend the staff, highlighting their warm, welcoming nature and unwavering helpfulness. The team’s friendliness stands out with many reviews underscoring the staff’s politeness and cordial reception. Key individuals like Felicia and Mathew, as well as Marina and Ana at the reception, have been specifically noted for their exceptional service. The breakfast hosts are often mentioned for their kind and attentive approach, adding to the pleasant dining experience.
Guests appreciate the staff's efforts to accommodate language barriers and the overall efficiency during check-in is frequently praised. The hotel's service extends beyond expectations with instances like packing lunches to go and providing competent advice on various inquiries. Energetic and enthusiastic, the staff's strive for guest satisfaction is evident through their attentive and personalized service. They have been described as pleasant, accommodating and very supportive, often taking extra steps to ensure guests feel at home.
While the majority of reviews are positive, there are a few comments about understaffing, indicating room for improvement in managing workload during peak times. Nonetheless, the positive interactions and the staff's dedication make the Hotel Franziskaner a recommended destination for those valuing hospitable and efficient service.
Wi-Fi
The Wi-Fi at Hotel Franziskaner receives mixed reviews from guests. Positively, there is free Wi-Fi available throughout the hotel and some guests found the connection strong and reliable, even on the top floor. The Wi-Fi is generally considered good and practical with some guests experiencing a decent connection suitable for basic browsing.
However, several guests reported experiencing issues with the internet connection. Complaints include slow internet speeds, intermittent connectivity and difficulties in specific rooms such as Room 23. The Wi-Fi was sometimes not strong enough for video calls and often dropped during peak usage hours, making it unreliable for more demanding online activities. Despite these issues, the general sentiment suggests that for short stays and basic usage, Hotel Franziskaner's Wi-Fi can be acceptable.
Family
Hotel Franziskaner, a family-run establishment, stands out for its welcoming atmosphere towards families and children. The staff, described repeatedly as friendly, super friendly and accommodating, show a genuine fondness for young guests, creating a warm and inviting environment. Families can find a comforting experience here with a family-friendly restaurant and rooms capable of accommodating four people, making it practical for those traveling with children.
The hotel’s location in a historic part of the city offers an interesting backdrop, even though some guests noted the surrounding streets seemed less safe. Despite having fewer facilities, the hotel compensates with a very good breakfast buffet selection and extremely helpful staff, ensuring a pleasant stay for families. The emphasis on being a family-run and family-friendly place makes Hotel Franziskaner a solid choice for those seeking an enjoyable family trip.
Ski
Hotel Franziskaner in Chur is ideally located for ski enthusiasts, offering easy access to several ski resorts and facilities. Guests have appreciated its proximity to the Chur cable car and the free bus services to Arosa and Lenzerheide. Additionally, the hotel is convenient for the Malteser bus stop, making it easy to reach Flims and Lenzerheide. For those traveling by train, the hotel is within walking distance of the train station, which includes a parking garage for guest use. From the station, the Bernina Express offers stunning alpine routes.
The family-run hotel impresses with its thoughtful services, such as convenient luggage storage that is especially helpful for skiers with large gear like snowboards and snowshoes. Although ski storage has limited hours, the hotel compensates with other amenities such as views of snow-covered mountains from the rooms. The accessible skiing facilities and special services for skiing-related equipment enhance the overall experience, making it a great choice for winter sports lovers.
Luxury
Hotel Franziskaner offers a well-rounded stay characterized by cleanliness and functionality. The large rooms feature notable chandeliers, though the ceilings may feel a bit low for some. While the hotel may not cater to those seeking high-end luxury, it provides an ideal option for guests not needing much extravagance.
Visitors appreciate the friendly and attentive staff, as well as the free WiFi, which enhance the overall experience. Its location and scenic views further contribute to a pleasant stay. Though it may not be considered highly luxurious, the hotel remains a good value for the price, appealing to budget-conscious travelers who still prefer a certain level of comfort and quality. However, some might find the cost a bit high compared to the level of luxury provided with other Swiss hotels potentially offering better alternatives within the same price bracket. Nonetheless, for guests prioritizing affordability and essential amenities, Hotel Franziskaner stands as a worthy choice.
No, Hotel Franziskaner doesn't have any pool.
No, a spa isn't available at Hotel Franziskaner.
No, Hotel Franziskaner doesn't allow dogs.
No, parking facilities aren't available at Hotel Franziskaner.