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Summary of reviewsMercure Cieszyn is well-regarded for its tranquil location, set about 1.5 to 2 kilometers from the city center, offering a peaceful retreat while still being conveniently close to a highway. This positioning appeals to guests seeking serenity yet provides easy access to both local and regional attractions, including those on the Czech Republic border. The breakfast at Mercure Cieszyn is a particular highlight, praised for its variety, quality, and inclusion in the stay. Guests enjoy a hearty start to their day with a wide selection that is both flavorful and filling.
The rooms are appreciated for their cleanliness and comfort, often described as spacious, well-maintained, and quiet. Guests delight in features such as generous room sizes and views of a small park with deer. While feedback is largely positive, there are occasional mentions of areas needing minor maintenance and personal preferences concerning mattress firmness. Overall, the rooms are seen as providing a restful retreat.
Cleanliness is a consistent strong point, with many guests lauding the hotel's immaculate conditions. While there are isolated remarks on specific areas needing attention, the hotel's commitment to maintaining a clean environment is evident. The staff at Mercure Cieszyn further enhance guests' experiences with their friendliness, helpfulness, and professionalism, creating a welcoming and warm atmosphere for families and individual travelers alike.
The hotel provides convenient parking options, which, although paid, offer safety and ample space for vehicles. This is especially beneficial due to the hotel's location at a comfortable distance from the city center. While reviews on the beds are mixed, with some finding them comfortable and others noting issues with mattress wear, the overall impression is positive. Clean rooms, thoughtful staff, and a peaceful setting make Mercure Cieszyn a commendable choice for those looking to explore the area or enjoy a quiet escape. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is eco-certified and implements a wide range of sustainable practices. It uses eco-friendly cleaning products and toiletries, and features water-efficient showers and LED lighting throughout at least 80% of the property. The hotel offers vegetarian and vegan menu options, organic food, and sources 80% or more of its food locally. It also has a comprehensive food waste and recycling policy, actively works to reduce water and energy consumption, and participates in a global reforestation project.
Hotel with Spa
Features spa services. The hotel offers a comfortable and convenient option for travelers seeking relaxation and wellness treatments.
Family Friendly Hotel
Mercure Cieszyn offers family-friendly amenities, including family rooms and two luxurious apartments with a separate living room. The hotel provides rooms equipped with a kettle and TV, and free Wi-Fi is available. There is also a restaurant, bar, and sauna.
Dog Friendly Hotel
This hotel welcomes pets and offers comfortable rooms equipped with amenities such as free WiFi, a kettle, and a TV. It also features a restaurant with garden views, a bar, and a sauna, providing a pleasant experience for both guests and their pets.
Business Hotel
Mercure Cieszyn is well-suited for business trips. It offers free WiFi, and is conveniently located near the city center and railway station with good access by expressway. The hotel also features a restaurant, bar, and sauna.
Hotel with Parking
Mercure Cieszyn offers convenient parking for guests. It's a well-known hotel with a large parking lot and is often chosen by travelers looking for reliable amenities and services.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility features including accessible bathrooms with 32-inch wide doors, an elevator, wheelchair-accessible paths of travel, parking, a registration desk, and a restaurant. Wheelchair access is also provided in common and public areas.
Hotel with EV Charging Stations
This hotel has an EV charging station. It is located in Cieszyn.
3-Star Hotel
Located in a picturesque area near the Beskidy Mountains, this hotel offers 78 rooms, including luxurious apartments with separate living rooms. Guests can enjoy amenities such as free Wi-Fi, a restaurant, a bar, and a sauna. Its proximity to the city center and railway station makes it easily accessible.
Room Types
Standard Double RoomClassically decorated room with a work desk and a seating area. Features a view of the garden.
Standard Twin RoomClassically decorated room with a work desk and a seating area. Features a view of the garden.
Superior Double RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Situated in a quiet and peaceful area approximately 1.5 to 2 kilometers from the city center, Mercure Cieszyn offers an appealing retreat for travelers seeking tranquility. The hotel's location is noted for its serene atmosphere, making it ideal for those who prefer a peaceful environment away from the bustling city. Moreover, the hotel is conveniently close to a highway, providing easy access for those exploring the region by car. Despite being positioned a bit outside the main hub, guests acknowledge its excellent setting, especially for visitors interested in exploring the heart of a region with much to offer. Although the location requires a 30-minute walk or a taxi ride to reach the center, for those with a vehicle, the travel distance is manageable. Furthermore, Mercure Cieszyn is strategically positioned near the border with the Czech Republic, appealing to those interested in cross-border excursions. The peaceful and quiet surroundings, combined with the facility's advantageous location, cater to guests looking for good value accommodations with easy access to both the city and regional attractions.
Breakfast
At Mercure Cieszyn, guests can expect breakfasts that generally align with the positive experiences shared by many visitors. Overall, the breakfast offerings are described as varied, delicious, and hearty, providing a satisfying start to the day. The buffet-style setup gives guests a decent selection to choose from, with many finding the breakfast both tasty and filling. Reviews often highlight the excellent quality of breakfasts and note the inclusion of this meal in the price as a commendable aspect of the stay. The breakfasts are frequently praised for their flavor and variety, although a few reviews mention a desire for more fruit and bread options. Coffee also receives favorable comments, enhancing the overall breakfast experience.
Rooms
Mercure Cieszyn offers a range of accommodations that receive high marks for cleanliness and comfort. Many guests find the rooms to be very clean, well-maintained, and spacious, with some even highlighting specific features like generous room sizes and spacious bathrooms. The quiet atmosphere and ample space make for a restful stay, and the view of a small park with deer is a delightful bonus for some. Most guests experience a smooth check-in process, complementing the overall comfort of the accommodations.
While the majority of feedback is positive, there are a few areas noted for improvement. Some guests mention the need for attention to minor worn-out devices and suggest that the mattresses might be a bit soft, which could vary based on personal preference. Occasionally, there are remarks about room heating and instances where a room was not cleaned up to expectations. Despite this, the overall impression is that of tidy, modern rooms with satisfactory furnishings.
In summary, the rooms at Mercure Cieszyn deliver on key elements of cleanliness and comfort, making them a solid choice for travelers seeking a serene and spacious environment. With continued focus on minor maintenance, the hotel could elevate its guests' experience even further.
Beds
The reviews for the beds at Mercure Cieszyn reveal varied experiences, with a mix of positive and negative feedback. Guests frequently praised the beds for their comfort, noting that the mattresses provided a pleasant night's sleep. However, the overall consensus is disrupted by mentions of mattresses that are too soft and show signs of wear, with some guests specifically mentioning protruding springs and sagging bedding.
Issues with the beds mostly revolve around their size and structure. There are reports of small beds and thin mattresses that tend to slide off, which contributed to an uncomfortable sleeping arrangement for some visitors. A common complaint involved the use of outdated or overly worn mattresses, which affected comfort levels significantly for certain guests.
Despite these concerns, several visitors appreciated the comfortable beds available, highlighting that there are satisfactory options amid the less favorable ones. Cleanliness in the bedrooms was also pointed out as needing improvement, but for those who encountered the more comfortable bedding, the sleep experience was enjoyable. Overall, the beds at Mercure Cieszyn seem to offer a mixed experience, where the quality of sleep can greatly depend on individual room arrangements.
Cleanliness
Mercure Cieszyn generally upholds a high standard of cleanliness, evident in numerous guest reviews praising the hotel's immaculate condition. Most guests note the impeccable cleanliness of the rooms, describing them as tidy and well-maintained. The consistent emphasis on clean and tidy interiors highlights the hotel's commitment to providing a clean environment for its guests. However, there are occasional remarks regarding specific areas needing attention, such as curtains and windows, and some references to infrequent cleaning during longer stays. Despite these isolated concerns, the overarching sentiment remains positive, with many guests appreciating the excellent level of cleanliness found throughout the hotel premises.
Staff
The guest reviews of Mercure Cieszyn paint a consistently positive picture of the hotel staff, noting their friendliness, helpfulness, and professionalism. Visitors repeatedly highlight the staff's readiness and willingness to assist, ensuring that every guest feels welcomed upon arrival. The team is described as nice and accommodating, providing excellent service that stands out in the hospitality industry. Their polite demeanor is complemented by a kind approach, creating a warm atmosphere for all guests. Families particularly appreciate the staff's friendliness towards children, enhancing the hotel experience for young ones. Overall, the sincere friendliness and exceptional service contribute significantly to the enjoyable stays at Mercure Cieszyn.
Parking
Mercure Cieszyn offers a variety of parking options that guests find convenient and sufficient for their needs. While the parking is not free, with a fee of 20 PLN per day, the safety of the vehicles is ensured as they are monitored. The large parking area adds to the convenience, making it easy for guests to find a spot. Considering the hotel's location, which is about a 30-minute walk from the city center, having reliable parking is an advantage, especially for those traveling with small children who may prefer to drive.
No, Mercure Cieszyn doesn't have any pool.
Yes, a spa is available at Mercure Cieszyn.
Yes, Mercure Cieszyn welcomes dogs.
Yes, parking facilities are available at Mercure Cieszyn.