Le Vieux Cep, nestled in the heart of Cilaos, is lauded for its exceptional location, providing a perfect base for exploring the region. Its central position allows convenient access to amenities, local attractions and the city center, all within walking distance. Guests are enchanted by the magnificent views of the surrounding mountains, including the Piton des Neiges, adding a magical touch to their stay. The cozy hotel is set in an exceptionally beautiful and green environment, ideal for relaxation. The heated pool and well-maintained gardens further enhance the guest experience, along with the friendly and accommodating staff, making Le Vieux Cep an outstanding choice for a comfortable and enjoyable stay in Cilaos.
The breakfast at Le Vieux Cep is consistently praised for its excellent quality and variety. Guests appreciate the hearty and substantial meals made from fresh products, often noting the wide range of options available. Although a few reviews mention a lack of local Cilaos specialties and some consider the cost high for a three-star hotel, the abundant and delicious offerings, along with the scenic mountain views, contribute to a reliable and enjoyable start to the day.
Dinner at Le Vieux Cep receives mixed reviews with high praise for the chef's typical dishes and themed buffet dinners. However, some guests feel that the menu lacks European options and that certain meals do not offer good value for money. Despite occasional critiques on pricing and service efficiency, the overall dining experience is positively regarded.
The rooms at Le Vieux Cep promise a comfortable and pleasant stay with many guests highlighting the excellent bedding, spaciousness, cleanliness and well-maintained condition. Some rooms offer beautiful terraces and splendid views and renovations and tasteful furnishings in some rooms are appreciated. However, a few drawbacks include smaller room sizes in some cases, occasional noise issues, lack of air conditioning and absence of mini fridges and bathtubs in superior rooms.
Cleanliness at Le Vieux Cep receives mixed feedback with many guests praising the hotel's clean and well-maintained appearance, comfortable rooms and clean pool area. However, some reviews point out issues with room cleanliness, such as dust and cobwebs and less-than-fresh bathroom towels. Overall, the sentiment leans toward a generally clean environment, though specific areas may require more attention.
Le Vieux Cep's exceptional staff is consistently praised for their friendliness, attentiveness and pleasant demeanor. Guests often mention the warm welcome they receive with the staff's kindness and helpfulness ensuring a comfortable and well-taken care of stay. The combined hospitality and service contribute significantly to the hotel's inviting atmosphere.
The beautiful pool area at Le Vieux Cep garners high praise, particularly for its heated pool, which is perfect for relaxation after a day of hiking. The pool area, complemented by stunning mountain views and a serene garden setting, stands out as a wonderful facility, ensuring a memorable stay for visitors.
In summary, Le Vieux Cep is an inviting and comfortable choice for travelers, offering a prime location, excellent breakfast, comfortable rooms, a beautiful pool area and outstanding staff, despite a few minor inconveniences.
Summary of reviews related to the 'Outdoor Pool' category
Hotel Le Cilaos offers a commendable outdoor pool experience that has been appreciated by numerous guests. Many highlight the pool's stunning mountain views, making it a serene spot for relaxation. The pool area is described as clean, pleasant and beautiful with a variety of comfortable settings enhancing the overall ambiance.
The pool is heated, ensuring a comfortable swim even when the weather is cooler. However, some guests have noted that there are times when the pool is not heated, which can be a bit chilly, especially out of season. Despite this, the majority of reviews praise the well-heated conditions of the pool, calling it a lovely and relaxing place.
The outdoor pool at Hotel Le Cilaos, though small, provides a fantastic place to unwind, enjoy beautiful scenery and benefit from friendly staff maintaining the area. Whether taking a relaxing dip or simply lounging poolside, guests find the experience enjoyable and rejuvenating.
Summary of reviews related to the 'Outdoor Pool' category
The outdoor pool area at Hotel Des Neiges consistently receives positive feedback from guests. Visitors praise the heated pools for providing a beautiful and relaxing experience with the warm water making the pools enjoyable in various seasons. The presence of two distinct pools caters effectively to different needs, including a dedicated space for children. Guests find the pools to be large, convenient and complemented by adequate sunbeds and umbrellas. Additionally, the pools offer a magnificent view, enhancing the overall relaxation during the stay. The pool area is noted for its aesthetic appeal, contributing to a memorable experience.