Voco The Clair Cincinnati Downtown by IHG has a fantastic team of employees who are more than willing to go above and beyond to ensure guests have a wonderful experience. While there have been some complaints about the staff not cleaning up properly or needing more training, the majority of guests have praised the staff for their friendliness, helpfulness and excellent service. The front desk clerks and waitresses have been particularly impressive with many guests commenting on their great service. Unfortunately, a few guests have had negative experiences with the hotel's management, but overall the general consensus is that the staff at this hotel are lovely, wonderful, amazing and awesome and dedicated to making guests feel welcome and comfortable during their stay.
The Residence Inn by Marriott Cincinnati Midtown/Rookwood features an adequate indoor swimming pool that was loved by most guests, especially kids. Although some wish it had an outdoor pool, it was still a nice place to spend a lot of time. Due to Covid, the pool was closed during some visits, but guests appreciated that the hotel is monitoring cleanliness and mask requirements, ensuring a safe experience. Although some found the pool too small or too chlorinated, most reviews were positive. However, one guest complained that the pool was pretty disgusting and another thought it was too expensive since the pool was closed during their stay. Overall, guests enjoyed the pool, but some wished it was open and cleaner.
Guests of Comfort Suites Cincinnati University - Downtown have enjoyed the hotel's heated indoor pool during their stay. While some guests were disappointed by occasional closures due to cleaning, others found the pool to be small but warm and even described it as amazing. However, a few guests were disappointed to find that the pool was closed during their stay or that the hotel charged a parking fee.
The MainStay Suites Cincinnati University - Uptown is highly praised by guests for its exceptional staff. Many reviews mention specific staff members by name, who are noted for their helpfulness and friendliness. The majority of reviews are overwhelmingly positive, describing the staff as amazing, excellent, courteous and quick to respond to guests' needs. Guests appreciate the staff's willingness to go above and beyond to make their stay a great experience. Although there are a few negative reviews about rude staff, they are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.
Overall, Quality Inn & Suites Cincinnati Downtown Area provides an affordable and pleasant stay. While the building may appear slightly outdated, the hotel offers all necessary amenities for a comfortable stay. While a few guests had safety concerns, nothing specific was mentioned. Despite higher prices, many guests would consider returning to this convenient location.
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