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Summary of reviewsEliot Arms provides a remarkable experience for its guests, celebrated primarily for its picturesque and conveniently located setting in the charming village of South Cerney. This location is perfect for those looking to explore the Cotswolds, offering close proximity to Cirencester and excellent transport links. The beautiful village atmosphere, complemented by friendly staff and cosy, well-decorated rooms, enhances the overall stay.
The breakfast at Eliot Arms is highly praised with guests consistently describing it as delicious and superb. The wide range of options and high-quality ingredients contribute to the delightful experience. Attentive and polite service, along with a flexible and accommodating approach to guests' requests, amplifies satisfaction. Although some guests suggested more variety, the general sentiment is overwhelmingly positive.
Dinner at Eliot Arms also garners high praise with the food often described as excellent and fantastically presented. Highlights include the superb Sunday roast and great cocktails. While there is a noted need for more vegetarian and vegan options, the overall dining experience remains impressive.
Guest rooms are frequently praised for their cleanliness and comfort with modern furnishings and a cozy atmosphere being common commendations. Although room sizes can vary, the high standard of accommodation and excellent facilities are well recognized. The charming traditional British pub environment, together with a quiet, well-situated location, adds to the positive experience.
Cleanliness is a notable strength with consistent commendations for spotless rooms and common areas. This, combined with recently renovated and nicely decorated interiors, provides a fresh and inviting atmosphere.
The exceptional staff at Eliot Arms significantly enhance the guest experience. Described as friendly, professional and attentive, the team goes out of their way to ensure a pleasant stay. They create a welcoming environment from check-in to check-out, making guests feel well cared for throughout their visit.
While the bedding receives a mix of opinions, many guests find the beds to be very comfortable with high-quality bedding and crisp linen. Despite a few comments on smaller or uncomfortable mattresses, the considerable number of positive reviews highlights the overall comfort and quality.
In summary, Eliot Arms impresses with its excellent location, delightful dining, clean and cozy accommodations and exceptional staff, making it a favored choice for those visiting the Cotswolds. Show more
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Categories
Dog Friendly Hotel
The Eliot Arms is listed as a pet-friendly hotel.
Hotel near Golf Courses
Family Friendly Hotel
Small Hotel
4-Star Hotel
Room Types
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Deluxe Double Room with BathOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room offers a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Eliot Arms boasts a picturesque setting in the charming village of South Cerney, making it an ideal base for exploring the Cotswolds. Its location is consistently praised for its close proximity to Cirencester and the convenient access it provides to numerous Cotswold highlights. Guests appreciate the beautiful village atmosphere, superb for short walks and the quintessential Cotswold feel. The village's scenic beauty and the hotel's well-maintained appearance add to the overall pleasant experience. With excellent transport links, including a nearby bus route to Cirencester, it proves to be a practical choice for both leisure and work-related stays. The staff's friendliness and the cosy, well-decorated rooms further enhance the stay. Whether staying overnight or making it a starting point for Cotswold adventures, Eliot Arms offers a perfect blend of location, charm and comfort.
Breakfast
The breakfast experience at Eliot Arms has received overwhelming positive feedback from guests. Guests consistently describe the breakfast as excellent, delicious and superb with a wide range of choices to suit all tastes. The quality of the ingredients notably stands out, contributing to the overall tasty and abundant meals. The breakfast service is often lauded for being very attentive, polite and providing a high standard of customer service. Various options, including cooked varieties that exceed expectations, add to the satisfaction.
Guests appreciate the ability to request changes to items, indicating a flexible and accommodating approach. Both the breakfast menu and its offerings are frequently described as fantastic, generous and well thought-out. Although a few guests mentioned wanting more variety, such as the addition of fruit and cereals, the overall sentiment leans strongly towards high satisfaction. The ambiance of the breakfast setting, coupled with excellent customer service, further enhances the dining experience.
Dog owners benefit from a convenient walk opposite the hotel and the evening menu is also noted to be good with both breakfast and dinner offered à la carte. Despite a couple of minor grievances and a mention of overpriced breakfast, the majority of reviews emphasize the superb quality and enjoyment of the breakfast at Eliot Arms.
Dinner
Eliot Arms garners high praise for its dining experience, consistently impressing guests with its variety and quality. Diners frequently commend the food as excellent, fantastic and outstanding, noting the prompt service and attention to detail. Both dinner and breakfast receive accolades with several mentions of meals being delicious and fabulously presented. The Sunday roast and cocktails also stand out as highlights, often described as superb and great, respectively. While the majority of guests relish their meals, some mention the evening dining options could better cater to vegetarian and vegan preferences. Overall, Eliot Arms' restaurant is a reliable choice for a wonderful and satisfying dining experience.
Rooms
The rooms at the Eliot Arms hotel have garnered considerable praise from guests for their exceptional cleanliness and comfort. Visitors frequently highlight the beautiful, well-kept and tastefully decorated interiors. Many find the rooms homely and welcoming with spotlessly clean and modern furnishings that create a cozy atmosphere. Guests appreciate the excellent facilities provided, including well-renovated bathrooms and functional amenities. However, some reviewers mention that room sizes can vary with several describing their accommodations as small but cozy and perfectly functional. Despite the occasional comment on limited space and storage solutions, the overall sentiment reflects a high standard of accommodation, well-maintained and remodeled to offer a lovely stay. The traditional British pub experience added a charming touch to the environment and the quiet, well-situated location further contributed to an enjoyable stay at this characterful establishment.
Beds
The bedding at Eliot Arms receives a mix of opinions from its guests, but the positives seem to outweigh the negatives. Most reviewers describe the beds as very comfortable with several highlighting the beds as super comfy and extremely comfortable. Many guests also appreciate the clean, crisp linen that contributes to a satisfying sleep experience. High quality bedding and toiletries are often noted as a plus, enhancing the overall comfort of the room.
However, some reviews indicate areas for improvement. A handful of guests found the beds to be smaller than expected and, in some cases, the mattress quality fell short with mentions of lumpy or uncomfortable mattresses. The pillows, although typically described as fluffy, occasionally lacked substance.
It seems that whether or not a guest finds the bed comfortable can vary, but overall, there appears to be a considerable number of positive comments praising the comfort and quality of the beds and bedding at Eliot Arms.
Cleanliness
Eliot Arms excels in cleanliness with numerous guests noting its well-kept and impeccably clean environment. Reviewers consistently describe the rooms and common areas as spotless with mentions of excellence in cleanliness throughout. The accommodations are highlighted as being very clean and modern, often recently renovated with guests appreciating the fresh, nicely decorated and comfortable rooms. The structure of the hotel has been described as welcoming and the facility itself is very clean and inviting. Additionally, guests have praised the friendly and helpful staff, enhancing the overall experience. This focus on cleanliness, coupled with excellent service, contributes to a pleasant and comfortable stay at Eliot Arms.
Staff
The Eliot Arms Hotel stands out for its exceptional staff, as echoed by numerous guest reviews. The team is described consistently as friendly, welcoming and highly professional. Guests have frequently mentioned the staff's attentiveness and dedication, noting that they couldn't do enough to ensure a pleasant stay. The reception staff, bartenders and waitresses all contribute to a hospitable atmosphere. Particularly praised are Amanda, the owner and other members who personally go out of their way to greet guests warmly and help with any needs, including luggage.
The service at Eliot Arms is marked by a blend of professionalism and genuine friendliness, creating a welcoming environment from check-in to check-out. With knowledgeable and attentive employees, guests feel well cared for throughout their stay. The hotel’s staff is not only capable of handling routine tasks but also excels in offering exceptional service, making each guest feel special. From the front desk to the breakfast service, their cheerful and helpful attitude leaves a lasting impression.
No, Eliot Arms doesn't have any pool.
No, a spa isn't available at Eliot Arms.
Yes, Eliot Arms welcomes dogs.
No, parking facilities aren't available at Eliot Arms.