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Summary of reviewsHalepa Hotel is a charming and historic hotel located in a prime location, offering guests easy access to the city's popular attractions and nearby beaches. The hotel's cleanliness and well-maintained facilities are highly praised by guests, as well as the friendly and accommodating staff. The breakfast is also a highlight for many guests with a good variety of dishes on offer. The rooms are described as beautiful, clean and comfortable with some offering pleasant sea views. The hotel's spa and rooftop area are also popular among guests, providing a great place to unwind and enjoy the views. The hotel's secure and convenient parking options are also appreciated by guests. Overall, Halepa Hotel is a delightful place to stay in a historical building for a memorable trip to Crete. Show more
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Historic Hotel
While the provided information doesn't offer specific historical details, the Halepa neighborhood in Chania is known as Crete's diplomatic center in the 19th century, suggesting the hotel may have played a role in this period.
Year erected:1850
What is the history of the property? Main building used as the British Embassy in Crete, when the island was independent.
What was the era and/or the architectural style in which the property was built? "New Classical Style" Italian
Is the property surrounded by other historic buildings? Yes.
Has restoration work taken place? Yes. Many. Last one took place in 2021.
Are there any elements of particular historical importance at the building? Marble Round
Would you describe your property as (or has it ever been in the past) a:
Halepa Hotel provides a comfortable spa experience with a focus on traditional hospitality. The spa offers essential treatments and a relaxing atmosphere, ensuring a pleasant and rejuvenating stay.
Family Friendly Hotel
The Halepa Hotel is listed as a family hotel, suggesting it offers amenities suitable for families.
Business Hotel
This hotel offers a meeting room for small meetings and conferences. It can accommodate wedding parties for up to 150 guests, with every wedding tailored to individual specifications.
Hotel with Parking
The hotel offers secure parking. Its location on the outskirts of Chania makes it ideal for exploring western Crete by car.
EV charging stations
Accessible Hotel
While specific accessible features are not detailed in the search results, the hotel is tagged as accessible in the provided list, indicating it offers some level of accessibility.
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
This hotel includes a gym. It provides guests with facilities to maintain their workout routine while traveling.
Hotel with EV Charging Stations
This 3-star hotel in the Halepa district includes an electric vehicle charging station among its amenities. It offers a comfortable stay with facilities like a spa area.
4-Star Hotel
This hotel offers a central location in Chania and provides excellent service. It is well-situated for exploring the city's attractions.
Hotel where Extra Health & Safety Measures Have Been Taken
Implements strict adherence to preventive measures and staff training in health rules. Focuses on enhanced cleaning and disinfection, ensuring a safer stay for guests.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2 άτομα
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 11:00 - Check-out: 15:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Standard Double RoomLocated in the new wing of the hotel, this elegant room comes with air conditioning, satellite TV and a minibar. Private bathroom is stocked with a hairdryer.
Standard Single RoomLocated in the new wing of the hotel, this elegant room comes with satellite TV, air conditioning and a minibar. Private bathroom is stocked with a hairdryer.
Superior Double or Twin RoomFeatures traditional decoration.
Family RoomLocated in the modern section of the hotel this room consists of 2 spacious double rooms. Each room has a private bathroom and all amenities. An internal door connects the rooms.
Triple RoomElegantly decorated with classical furnishings, this room features wooden floors and earthy colours. Air conditioning, satellite TV and a minibar are available.
Please note that this room cannot accommodate an extra bed.
Economy Double RoomLocated on the ground floor, this elegant room comes with air conditioning, satellite TV and a minibar. Private bathroom is stocked with a hairdryer.
Junior SuiteElegant and romantic junior suite with handmade furniture in contemporary style, comfortable queen-size bed, sitting room/ office area and a sofa that easily converts to a single bed. They are located in the new modern section of the hotel.
Executive SuiteThis suite features air conditioning, minibar and sofa.
Premium Double or Twin Room with Sea ViewThe sauna is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Deluxe Double or Twin Room with Ocean ViewThis twin/double room's special feature is the sauna. This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with sea views. The unit offers 3 beds.
About Halepa Hotel
License: 1042K060B0134200
Guest Reviews
8.6
Very Good
Location
Halepa Hotel is situated in a prime location, offering guests the best of both worlds with easy access to the city's popular attractions and the beautiful nearby beaches. Many guests cited the hotel's convenience and good location with plenty of places to eat nearby. The hotel is also close to the top city beaches and within walking distance of the Archaeological Museum Of Chania. While it is a bit far from the city center, it's only a 10 to 15-minute walk into Chania old town and the walk is enjoyable with nice views of the sea and the city. The location of the hotel in the Halepa neighborhood is one of the best neighborhoods of Chania with a nice walk that goes to the old city. The hotel also offers a secured parking for guests and many mentioned it as one of the hotel's highlights. Overall, the location of the hotel received positive feedback from many guests, who enjoyed the nearby attractions and calm surroundings.
Breakfast
Halepa Hotel provides a satisfying breakfast experience for their guests with a good variety of dishes on offer. Many guests praise the excellent and delicious breakfast with a wide selection of fruits, cheeses, sandwiches, yoghurt, pastries and fresh fruits. Some guests also appreciate the opportunity to try Greek dishes during breakfast. The breakfast staff also receives positive feedback from guests for treating them like royalty and being eager to help. However, some guests find the breakfast limited in terms of options or below their expectations with not very fresh bread and some items being individually wrapped due to COVID-19 regulations. Despite this, the majority of guests consider the breakfast at Halepa Hotel as a highlight of their stay.
Rooms
The rooms at Halepa Hotel receive high praise from guests with many describing them as beautiful, clean and comfortable. While some mention that the decor may be dated, the majority emphasize the cleanliness and spaciousness of the rooms. Guests appreciate the various amenities provided, including a selection of toiletries in the bathrooms. Though some note that the rooms may appear smaller than they do in pictures, others describe them as generously-sized with some offering pleasant sea views. Some guests particularly enjoy staying in the traditional rooms located in the old part of the hotel, while others laud the rooftop garden. However, a few reviews mention that some rooms can be noisy and one review criticizes the functionality of the furnishings. Despite this, most guests find much to like about the rooms at Halepa Hotel and plan to return in the future.
Beds
The Halepa Hotel boasts of lovely and extremely comfortable beds according to its guests. Although some reviews mentioned that the bed mattresses occasionally sank throughout the night, the majority of the reviews describe the beds as comfortable and fabulous. Some guests also appreciated the hotel's efforts in providing them with the room that they specifically requested, especially rooms with nice and quiet surroundings. Overall, guests appreciate the comfort and coziness that the beds provide, making their stay at the hotel a pleasant one.
Cleanliness
If you're looking for a spotlessly clean and well-maintained hotel, look no further than Halepa Hotel. Guests repeatedly rave about the exceptional cleanliness of the rooms and all facilities. Despite COVID, every effort is made to meet hygienic standards and a pristine atmosphere. The staff are friendly, helpful and flexible. The hotel itself is elegant and calm and the rooms are spacious, comfortable and tastefully decorated. Plus, the hotel is located in a quiet area, far from the hustle and bustle of the city center. In short, Halepa Hotel is the perfect place to stay if you want beauty, comfort and cleanliness.
Staff
If you're looking for a hotel with a warm and welcoming atmosphere, Halepa Hotel might just be the perfect choice for you. The staff here is simply adorable, described as very friendly, helpful, accommodating and polite by numerous guests. The reception staff, in particular, was praised as being extremely helpful and always ready to provide prompt service. Despite one incident with a rude waitress during breakfast, most of the guests found the staff to be lovely and very willing to help with anything they needed. From management to cleaning staff, the personnel at Halepa Hotel could not be better and they wanted to make sure that the guests had a pleasant and comfortable stay. They were also noted as being very knowledgeable about nearby beaches and restaurants. Whether you need recommendations, a helping hand or just a friendly smile, the staff at Halepa Hotel is sure to win your heart.
Spa
If you're looking for a hotel with a fantastic spa, Halepa Hotel might be one to consider. With sauna machines and hydromassage on the top floor, you'll feel relaxed in no time. The Jacuzzi on the roof terrace seems to be a clear favorite among guests, receiving 10 points from some. Plus, the fitness room and private sauna in the basement allow for privacy during your workout or relaxation time. The only downside is that the cost of the sauna is not communicated clearly. Apart from that, guests seem to enjoy the rooftop Jacuzzi, even though some commented that the water could have been hotter. Overall, Halepa Hotel's spa and rooftop area appears to be a wonderful place to unwind and enjoy the views.
Beach
Located just a few steps away from the sea, the Halepa Hotel provides its guests with a convenient location to explore nearby beaches. One guest particularly enjoyed arranging a boat trip to Balos beach, while another found the nearby natural pool of Kouloura to be a great swimming spot for both tourists and locals alike. Although some reviews were negative and mentioned noise from nearby NATO soldiers, the hotel's close proximity to the beach was appreciated by many guests. Overall, the Halepa Hotel provides a great opportunity for travelers to explore the nearby sea, restaurants and beaches.
Parking
If you're planning a trip to the beautiful Halepa Hotel, parking won't be a worry with their great available secured parking spots, private parking and gated garage with card access. The hotel even offers its guests free and secure parking facilities, making it a great added bonus. With big and convenient parking available, you won't be short of options and the hotel also has its own parking lot at the back of the building. For those travelling by car, the hotel's private parking is definitely recommended, especially during the busy August season. While there may be limited spaces in the hotel's private parking, there is a parking appréciable pour cette zone and the hotel also offers a parking lot directly behind the building. Overall, Halepa Hotel offers guests peace of mind when it comes to parking with their secure, free and convenient parking options.
Historic
The Halepa Hotel is a historical building that has been well maintained over the years, preserving its charm and old characteristics of a Cretan old house. The classic style of the hotel provides a unique and historic atmosphere that guests loved. The building was originally the British Embassy and has passed through Greece's history since the early 1900s. The hotel radiates the charm of the former embassy and is a great property based on an old British Embassy. The hotel is an aristocratic, old embassy with high ceilings and a lovely front garden to sit and watch the sea. It's a delightful place to stay in a historical building for a memorable trip to Crete.
No, Halepa Hotel doesn't have any pool.
Yes, a spa is available at Halepa Hotel.
No, Halepa Hotel doesn't allow dogs.
Yes, parking facilities are available at Halepa Hotel.