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Pelagos Suites Hotel & Spa

City of Kos , Lambi Area (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

Info A modern seaside hotel just 2,5 km away from the beautiful and historic center of the town of Kos.

Summary of reviewsPelagos Suites Hotel & Spa is a luxurious 5-star all-inclusive resort that comes highly recommended for a relaxing and enjoyable holiday experience. The hotel's location is convenient for exploring Kos town with several bike and quad rentals nearby and a private beach just across the road. The breakfast buffet is delicious and diverse with plenty of options for all dietary requirements and the Italian restaurant is particularly excellent. The dinner options are mixed with some guests finding the lack of variation and Greek specialties disappointing, but most agree that there is enough choice and good quality food to satisfy the majority of guests. The hotel's rooms are well designed and modern with fantastic sea views, but some guests have experienced cleanliness issues and uncomfortable beds. The staff are generally friendly and attentive with some going above and beyond, while others only meet the minimum expectations. The hotel's spa is a real highlight with many guests describing it as nice or super and recommending it to others. The pool area is spacious and dreamlike beautiful with plenty of sunbeds and beach/pool towels provided, but some guests have experienced issues with limited sun loungers and a lack of available pool towels. The beach near the hotel has mixed reviews with some guests finding it to be nice, while others found it to be poor with a lot of plastic waste. The hotel is great for families with plenty of activities to keep everyone entertained, but parents with small children who need an early bed may find it difficult during loud evening entertainment. Overall, Pelagos Suites Hotel & Spa is a fantastic all-inclusive resort that comes highly recommended for a luxurious holiday experience.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

Cost for using the gym: Free for guests

Do you organise fitness classes? No

Is personal training offered? No

Answers last updated by Pelagos Suites Hotel & Spa

Hotel with Tennis Courts

Number of all tennis courts 2

Number of lighted tennis courts 2

Answers last updated by Pelagos Suites Hotel & Spa

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Superior Suite This one-bedroom apartment features a master bedroom, separate living/sleeping area and marble bathroom. Complimentary beach and pool towels are included. The rate is based on 2 adults and 2 children. One further child can also be accommodated upon request. (see Hotel Policies) max occupancy is 3 adults and 1 child according to hotel policies

Deluxe Suite The spacious family suite has a master bedroom with seating area, a living room separated by sliding doors and modern bathroom with a shower cubicle, bath and two washbasins. The 12-square-metre balcony with its glass and wood panels, features an outdoor day bed for two.

Junior Suite The Pelagos Junior Suites are an ideal accommodation choice for couples or small families who seek comfortable and elegant accommodation in a spacious two-floor suite that features modern amenities. In the Junior Suites of the Pelagos Suites Hotel you will find two single beds or a double bed and a sofa bed, whereas the marble bathrooms feature a bathtub and a shower. All Junior Suites have a private balcony or terrace.

Superior Suite with Private Pool With its private garden and pool, the superior suite has a living room with designer furniture and spacious bathroom with spa bath. A child can be accommodated in the sofa bed. (see Hotel Policies)

Grand Suite with Private Pool Featuring 2 master bedrooms, a living area and 2 spacious bathrooms, of which one with a spa bath. Added comforts include: - pillow service - personal guest relations service - dvd player on request

Standard Double Suite This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds.

Presidential Suite This suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides a seating area, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 1 bed.

Suite This suite features a pool with a view. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious suite. The unit has 1 bed.

Junior Suite with Sea View Guests will have a special experience as the suite provides a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite features a seating area, a wardrobe, a flat-screen TV with satellite channels and a terrace. The unit offers 1 bed.

Apartment with Sea View Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. This apartment features a seating area, a wardrobe, a flat-screen TV with satellite channels and a terrace. The unit offers 3 beds.

Guest Reviews

8.7

Very Good

Location

The Pelagos Suites Hotel & Spa is located in a convenient location for those who want to explore the city of Kos. It's close to the city center and there are several bike and quad rentals just around the corner. However, guests have mentioned that it's best to book taxis in advance through reception as they take forever to arrive if not. The hotel also has a private beach just across the road, but guests have pointed out that the sea is not the best at this part of the island. Some guests were disappointed that they didn't get what they had expected as they thought they were getting a 2 bedroom suite within the main complex, but ended up in the "Beach House" which is not in the main complex.

Despite some of these setbacks, guests have generally enjoyed the hotel's location with some describing it as being perfect in relation to Kos town. It's about a 10-minute bike ride or a 25-minute walk to get to Kos town and some guests have found it to be a pleasant walk. Others have mentioned that bicycles, public buses, or taxis can easily reach the town center. The location also offers beautiful surroundings with a jolie petite plage privée à proximité (a pretty private beach nearby) and several bars in the area. However, guests have also pointed out that if you want to enjoy nice beaches, you need to drive or walk elsewhere as the hotel beach is not the best.

Overall, the Pelagos Suites Hotel & Spa is in a good location close to Kos town, but guests need to be aware of the location's limitations such as the proximity to the main road and the need to travel to find nicer beaches.

Breakfast

Guests of Pelagos Suites Hotel & Spa have great things to say about the breakfast buffet. They describe the breakfast as delicious, fresh, diverse and with plenty of options - both hot and cold. There is a good variety and guests appreciate that there is something different each day with different themes. The buffet is well-arranged and there are both vegetarian and Greek dishes available. There is also an a la carte restaurant available, which some guests found average, but others found very tasty. Some guests noted a lack of cheese, fresh salads and fresh fish, but overall, guests were pleased with the quality and variety of the buffet. The Italian restaurant and breakfast were specifically highlighted as excellent. However, a few guests noted that the buffet could be repetitive and not always very tasty. Overall, the buffet is considered good and with plenty of options for everyone's taste.

Dinner

Guests have differing opinions about the dinner options at Pelagos Suites Hotel & Spa. Some guests rave about the delicious and diverse food with plenty of options for all dietary requirements. The buffet is described as fantastic with something different each day and different theme nights featuring really good food. However, others found the lack of variation and Greek specialties disappointing with some guests opting to skip dinner at the hotel altogether to enjoy authentic Greek food elsewhere. There were also complaints about long lines at the buffet, having to fight for a table and the occasionally loud evening program. Staff in the restaurant were described as weird or unhelpful by some guests. Some guests suggest that the quality of the food could be higher and that the cuisine could be more varied. Overall, opinions are mixed, but most agree that there is enough choice and good quality food to satisfy the majority of guests.

Rooms

Guests staying at Pelagos Suites Hotel & Spa have had a mixed experience with their rooms. While some guests have had fantastic experiences with spacious, clean and luxurious rooms, others have complained about cleanliness issues, uncomfortably old beds and poor Wi-Fi. Some guests have also mentioned that the decor in some rooms felt dated and in need of refreshing. However, most guests have praised the hotel's spacious rooms and fantastic sea views. Some guests have also had the pleasure of staying in villas or suites with private pools. Overall, guests agree that the hotel's rooms are well designed and modern, but there are some areas for improvement, such as better upkeep and cleanliness.

Beds

The beds at Pelagos Suites Hotel & Spa received mixed reviews from guests. Some found them uncomfortable due to lumpy, possibly old mattresses and scratchy bed linen. However, others describe their beds as extremely comfortable, perfect and with a plastic mattress protector. A few rooms even had additional beds on the terrace or a private pool. It's worth noting that the sofa bed for children was considered uncomfortable. Despite this, the hotel overall received positive reviews for its food, staff and clean and spacious rooms with air conditioning. Some lucky guests even commented on the huge balcony with a daybed ideal for yoga or watching the sunset.

Cleanliness

Guests have mixed opinions on the cleanliness of the Pelagos Suites Hotel & Spa. Some thought the rooms were slightly below the standard expected for the price with issues such as dust, rust and uncleaned balconies. Others commented on the need for improved cleaning in communal areas such as the pool and floors. However, many also praised the hotel's overall cleanliness with comments describing it as clean, tidy and well-maintained. Despite the positive feedback, a few guests reported issues with poor room service, from towels not being changed to a lack of basic toiletries. Another guest reported encountering cloth moths in their room. The hotel does offer hand sanitizers and gloves in the restaurants, however, the hotel beach was partially polluted. Overall, while the hotel's housekeeping and hygiene standards are mostly satisfactory, there is room for improvements in some areas.

Staff

The staff at Pelagos Suites Hotel & Spa were a mix of helpful and friendly individuals with some going above and beyond while others only met the minimum expectations. The hotel's reception was a hit-and-miss with some young girls lacking expertise and professionalism. However, the restaurant staff was mostly accommodating and friendly and cleaning staff always had a smile on their faces. Kostas, a guy working at the snack bar, was particularly exceptional with amazing tips to explore the island. Unfortunately, the concierge service was a letdown with guests missing trips due to unavailability or misinformation. While some found the staff outstanding and polite, others found them unfriendly and disinterested. Still, the animation team brought energy and enthusiasm to the resort and Turkish support staff Fatma Hanım was a delight. Overall, the friendliness and attentiveness of the staff made for a lovely stay at the resort.

Spa

If you're looking for a hotel with an excellent spa, you should consider staying at Pelagos Suites Hotel & Spa. While some guests noted that the indoor spa and hammam were closed, paying spa treatments remained open, so you can still indulge in some pampering during your stay. Guests who tried the spa's massage services were generally pleased with their experiences with some describing them as brilliant and fantastic. Even those who didn't specifically mention the spa in their reviews still had positive things to say about the hotel overall. The spa received high praise from French-speaking guests, who called it "d'un haut niveau pro" and loved the "service soins beautés et spa parfait." German-speaking guests also recommended the spa with one couple saying that the "Paar-Massage ist erholsam und in schönem Ambiente." Overall, the hotel's spa seems to be a real highlight with many guests describing it as nice or super and recommending it to others.

Gym

The gym at Pelagos Suites Hotel & Spa has received mixed reviews from guests. While some have praised the gym for being well-equipped with high-quality machines, others have found the equipment to be old and of poor quality. The gym has also been criticized for being too small by some guests. One guest did note that the air conditioning in the room was not strong enough. Overall, the gym at Pelagos Suites Hotel & Spa offers some good equipment but could use improvement in terms of size and quality.

Pool

The Pelagos Suites Hotel & Spa boasts a variety of lovely pools across the resort, from a main pool packed with families to an adults-only pool perfect for relaxation. With plenty of sunbeds and beach/pool towels provided, guests have ample opportunities to soak up the sun and take a dip in the clear water. The pool bar and evening entertainment are highlights for those seeking a lively atmosphere. However, some guests have noted that the main pool could be cleaned more thoroughly and that the floor tiles are coming away in places. Children are catered for with a dedicated pool area featuring water slides, while an indoor pool and private pools are available for those wanting more privacy. Overall, the pool area is spacious and dreamlike beautiful, but some guests have experienced issues with limited sun loungers and a lack of available pool towels. Despite these minor grievances, the variety and quality of the pools remain a highlight for many guests.

Beach

The beach near Pelagos Suites Hotel & Spa has mixed reviews from guests. While some guests found the beach to be nice with plenty of beach chairs, others found it to be poor with a lot of plastic waste and no one from the hotel taking care of it. Some guests were happy with the proximity to the beach as it was just across the road, while others felt the need to drive or walk to enjoy nicer beaches. There were some positive comments about the newly built facilities and sea view from the beach. However, the private Hotelstrand was not inviting and needed cleaning. Some guests suggested that more bins and waste collections were needed on the local beach and a small bar would be a great addition. Overall, the location of the hotel near the beach was appreciated, but the quality of the beach itself varied among guests.

Family

Pelagos Suites Hotel & Spa is a popular destination for families looking for a fun and relaxing vacation. The main pool is a popular spot for families to enjoy with a lot of kids and plenty of entertainment. The hotel has children's pools, a baby area and offers great family rooms. Despite being busy during peak season, it's still a nice place for families to visit with a reasonable price, enthusiastic entertainment team and upgrade options. However, parents with small children who need an early bed may find it difficult during loud evening entertainment. Overall, the hotel is great for groups and families to unwind with many activities to keep everyone entertained.

5 Star

Pelagos Suites Hotel & Spa is a fantastic all-inclusive resort that comes highly recommended for a luxurious holiday experience. Guests describe the hotel as absolutely stunning and magnifique, deserving of its 5-star status. However, there are some negative reviews stating that the furniture is outdated and may only be worth a 3-star rating. Despite this, the majority of guests have had an excellent time at the hotel and consider it to be a five-star establishment worth visiting.

Private Pool

If you're looking for a luxurious stay in Crete, look no further than Pelagos Suites Hotel & Spa. Guests rave about the private pool options available with many mentioning the "villa with a private pool" and "suite met privézwembad" as standout features. Others loved their "suite with a pool" or "Superior Zimmer mit privatem Pool." The hotel truly takes relaxation to the next level with these private pool options. One guest even called their experience in the "suite mit privatem Pool" "erstklassig." If you're looking for a splurge-worthy stay, the "grand suite met privé zwembad" is sure to impress. Don't miss out on this unique luxury experience at Pelagos Suites Hotel & Spa.

Outdoor Pool

The Pelagos Suites Hotel & Spa offers a variety of pools, including three large ones and several smaller units. While the main pool tends to be crowded with children and families, adults can head to the peaceful and relaxing adults-only pool. Despite the availability of pool towels, guests have reported difficulty in finding them during their stay. However, the stylishly designed pools with comfortable loungers and cabanas make up for this minor setback. From the guest reviews, it's clear that the outdoor pool area is a highlight of the hotel with many travellers praising the selection and quality of the pools. Whether you're looking for a family-friendly atmosphere or a place to unwind, the Pelagos Suites Hotel & Spa has a pool for everyone.

Luxury

Pelagos Suites Hotel & Spa is a stunning 5-star hotel with beautiful surroundings and luxurious accommodations, offering guests extremely comfortable and spacious rooms with top-notch amenities. The high-class service provided by the staff is exceptional, making for an amazing oasis experience. While some reviewers did express that the cost of staying at the hotel is expensive, they still agree that the luxurious suites and overall experience make it a worthwhile stay. The hotel is also internationally recognized as luxurious with reviews written in many different languages, including French, Hebrew, German, Dutch and Italian. Overall, Pelagos Suites Hotel & Spa is a top hotel option for those seeking a luxurious vacation experience.

Yes, Pelagos Suites Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Swim Up Bar, Pool Water Slide, Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Pelagos Suites Hotel & Spa.

No, Pelagos Suites Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Pelagos Suites Hotel & Spa.

Yes, Pelagos Suites Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire

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