The Memory at On On Hotel

City of Phuket 7.88381900, 98.38843700 , 19 Phang-nga Road, Talad Yai, Muang, Phuket (Show on Map)
9.0
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNestled in the heart of Phuket Old Town, 'The Memory at On On Hotel' is a highly acclaimed destination that combines prime location, vintage charm and exceptional service. The hotel's enviable spot in the historic center places guests within walking distance of a vibrant local scene filled with restaurants, cafes, shops and key attractions such as the Sunday night market, temples and various heritage sites. This convenience allows visitors to fully immerse themselves in the rich culture and history of the area, making it an ideal base for exploring Phuket.

The beautifully renovated historic building with its charming Sino-Portuguese design and retro-style furnishings, offers a cozy, timeless atmosphere. Rooms, though varying in size, are highlighted for their cleanliness, comfort and aesthetic appeal. Despite some noise concerns due to thin walls and occasional issues like limited natural light, the overall ambiance and thoughtful decor consistently receive praise from guests. The super quiet air conditioning and comfortable beds contribute to a restful stay with the hotel's junior suites and larger rooms being especially well-received.

While the hotel does not offer a full-service breakfast, guests enjoy complimentary snacks and beverages throughout the day, including traditional Thai treats like sweet sticky rice wrapped in banana leaves. The in-house café provides tasty hot drinks and limited breakfast options and the nearby abundance of eateries ensures that guests have plenty of hearty breakfast choices within walking distance.

The staff at 'The Memory at On On Hotel' are frequently lauded for their exceptional service and warm hospitality. Management and front desk personnel are noted for their professionalism, politeness and attention to detail, ensuring that guests feel well taken care of throughout their stay. Specific mentions of staff members and their helpful, courteous demeanor underscore the positive guest experience.

Wi-Fi services receive mixed reviews but generally good coverage and acceptable service for most needs with high-speed connectivity available in many areas of the hotel.

Guests also appreciate the hotel's prime access to nightlife and dining options with numerous restaurants, cafes and bars nearby. The central location brings a lively, engaging atmosphere but also some expected noise from the bustling surroundings.

For honeymooners, 'The Memory at On On Hotel' offers an enchanting and romantic experience with beautifully decorated rooms and a historic setting perfect for memorable moments and stunning photographs. The hotel's nostalgic beauty coupled with contemporary comfort makes it a standout choice for any traveler seeking both adventure and relaxation in one of Thailand's most historic locales.
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Historic Hotel
The Memory at On On Hotel, Phuket’s oldest hotel, opened in 1927 as the Un Un Hotel to serve traders and miners during the island’s tin boom. Its Sino-Portuguese architecture reflects the era’s prosperity, and it gained fame after appearing in The Beach (2000). Restored in 2012, it now blends historic charm with boutique comfort in the heart of Old Town.

Hotel for Honeymoon
This hotel offers a unique historical charm and a central location in Phuket Town. It is ideal for couples interested in exploring the local culture and historical sites. The hotel provides a nostalgic ambiance and easy access to nearby attractions.

Hotel near Nightlife Spots
Located on Phang Nga Road in the Talad Yai area, this hotel provides easy access to the nightlife options in Phuket Old Town. The hotel is near many bars and live music venues.

Boutique-style Hotel

Room Types
Deluxe Double Room Air-conditioned room offers a flat-screen cable TV, a fridge and an en suite bathroom.

Superior Double or Twin Room Air-conditioned room features a flat-screen cable TV, refrigerator and en suite bathroom.

Junior Suite Spacious suite features a flat-screen cable TV, refrigerator and en suite bathroom.

Guest Reviews
9.0
Excellent
Location
Nestled in the heart of Phuket Old Town, The Memory at On On Hotel boasts a prime location that guests can't stop raving about. The hotel's enviable spot in the historic center of the city means that visitors are just steps away from a plethora of restaurants, cafes and shops, making it an ideal base for exploring the vibrant local scene. The convenience of being within walking distance to key attractions such as the Sunday night market, temples and various heritage sites enhances the overall experience.

Many reviews highlight the hotel's strategic placement in the charming and bustling old town, providing easy access to the best that Phuket has to offer. The central location also means that everything worth seeing can be reached on foot, allowing guests to fully immerse themselves in the rich culture and history of the area.

The historic building, coupled with its perfect location and convenient access to dining and shopping areas, leaves little to be desired. From the Sunday night market to small, quaint streets filled with local flavor, the hotel serves as a gateway to discovering the authentic charm of Phuket Old Town. Whether strolling around the historic district or heading out for excursions, guests have found the location to be superb.

The combination of excellent facilities, vintage style and a vibrant setting makes this hotel a standout for anyone looking to explore Phuket Old Town. The ambiance, staff service and convenience of having popular spots right outside the front door make it a top choice for travelers seeking both comfort and adventure in one of Thailand's most historic locales.

Breakfast
Guests who have stayed at The Memory at On On Hotel have a mixed yet generally positive take on the breakfast situation. Although the hotel does not provide a traditional or full-service breakfast, it compensates with complimentary snacks and beverages throughout the day. Guests can enjoy tea, coffee, water, colorful drinks, small pastries, cookies and traditional Thai snacks like sweet sticky rice wrapped in banana leaves in the common areas or the hotel's café.

The in-house café, praised for its tasty hot drinks and good coffee, offers some limited breakfast options and small snacks. Despite the absence of a full restaurant, there are plenty of nearby cafes and restaurants within walking distance where guests can find hearty breakfast options.

Several guests expressed a preference for having breakfast included or available on-site, noting the convenience it would add to their stay. There are many positive mentions of the surrounding area, emphasizing that local dining options make up for the hotel's lack of breakfast services. Overall, while breakfast at the hotel is limited to basic offerings, the nearby abundance of eateries ensures that guests won't go hungry in the morning.

Rooms
The Memory at On On Hotel, situated in the heart of Old Phuket Town, offers a unique blend of vintage charm and modern amenities. Guests often highlight the beautifully decorated rooms, which are clean, comfortable and exude a nostalgic feel with their Sino-Portuguese design and retro-style furnishings. Despite some noise concerns due to thin walls, the overall quiet and peaceful atmosphere, combined with the super quiet air conditioning, helps ensure a restful stay.

The rooms vary in size with many guests describing them as small but adequately equipped, featuring comfortable beds and modern conveniences like functional air conditioning and complimentary minibars. However, some rooms lack natural light, having windows that face the courtyard or no windows at all, which can make the interiors feel dark and stuffy.

Attention to detail is evident throughout the hotel with lovely decor and well-maintained spaces. Larger rooms are available, though they tend to book quickly. Guests particularly appreciate the spacious, well-appointed junior suites and the elegant room layouts. The bathrooms, while generally clean, sometimes need minor updates or additional amenities.

Despite occasional drawbacks such as limited soundproofing and older fixtures, the hotel consistently receives praise for its aesthetic appeal, cleanliness and the friendliness of the staff. The building itself is historic and beautifully renovated, providing ample photo opportunities and a cozy, timeless atmosphere that transports guests back in time.

Overall, The Memory at On On Hotel offers a charming stay with a perfect mix of nostalgic beauty and contemporary comfort, making it a memorable choice for visitors to Phuket.

Beds
The Memory at On On Hotel seems to shine when it comes to providing a comfortable sleeping experience for its guests. Most users highlight the beds as extremely comfortable with phrases like incredibly comfortable beds and beds super comfortable appearing frequently. Guests appreciate the fabulous and high-quality bedding, noting the smooth textures and inviting colors. The majority found the beds large and accommodating with some describing the experience as sleeping on a cloud.

There were a few mentions of beds being too soft or too hard, which might be down to personal preferences. Some reviewers also mentioned issues like noise from thin walls or barking dogs disrupting their peaceful sleep. Nonetheless, the overall impression is that the hotel excels in providing beds that are both comfortable and conducive to a good night's sleep with well-designed and pampering sleeping arrangements that leave most guests satisfied.

Cleanliness
Nestled in the heart of Old Town, The Memory at On On Hotel is a beautifully renovated gem that transports guests to another era with its charming, nostalgic atmosphere. The decor is tastefully maintained, showcasing a stylish blend of old tiles and furniture that adds unique character to the rooms.

Cleanliness is a standout feature repeatedly praised by guests. Rooms are consistently reported as very clean with comfortable beds and well-maintained facilities. The hotel itself, along with its peaceful outdoor spaces, presents a tidy, appealing environment that ensures a relaxing stay.

Despite the overall high standards, some areas require attention. The cleanliness of the bathrooms occasionally falls short of expectations with reports of mold and soap stains. Additionally, housekeeping services have shown inconsistency with some guests noting missed cleaning sessions and unattended requests.

Nonetheless, the combination of comfort, cleanliness, excellent service and stylish decor makes The Memory at On On Hotel a highly recommended choice for those visiting the area. Its great location, clean and cozy rooms and attention to nostalgic details create memorable experiences for all who stay.

Staff
The staff at 'The Memory at On On Hotel' consistently receive high praise from guests for their exceptional service and warm hospitality. Reviews highlight that the staff were all very friendly, welcoming and went above and beyond to assist. Specific mentions were given to receptionists like Alan, Yaya and Pop for their attentive and courteous demeanor. Many guests appreciated the staff's ability to solve problems quickly and provide helpful travel guidance and recommendations.

The hotel’s management and staff, including front desk personnel, displayed professionalism and an admirable level of politeness, ensuring that guests felt well taken care of throughout their stay. From managing luggage after checkout to organizing transportation and tours, the comprehensive attention to detail was frequently noted. Noteworthy efforts included providing rose water and cookies in the lobby, along with thoughtful gestures like late check-in and giving out towels post-checkout.

While there were occasional criticisms regarding a lack of flexibility or minor errors, these were overshadowed by the overwhelmingly positive feedback on the staff’s kindness, responsiveness and supportive nature. The overall consensus from guests is that the staff's exceptional service significantly enhanced their experience at the hotel, making it a place they would gladly return to.

Wi-Fi
The Memory at On On Hotel provides varying experiences when it comes to Wi-Fi connectivity. Guests have noted that Wi-Fi is accessible throughout the hotel, boasting good coverage and acceptable service for most needs. Positive feedback highlights instances of excellent, high-speed and fast Wi-Fi, ideal even for remote working. However, there are mixed reviews with some guests mentioning weak signals, poor execution and issues with connectivity in certain rooms. A few guests reported having to rely on 5G due to inconsistent Wi-Fi performance. Despite these occasional challenges, many visitors have found the internet service satisfactory for their requirements, underscoring the hotel's efforts to maintain up-to-date facilities.

Nightlife
Located in the heart of Phuket Old Town, The Memory at On On Hotel offers prime access to an array of vibrant nightlife and dining options. The hotel is surrounded by excellent places to eat with numerous restaurants, cafes and bars within walking distance. The central location also means that guests are just steps away from the famous Sunday night market, which brings a lively and engaging atmosphere right to the hotel's doorstep.

Visitors can enjoy the energetic nightly ambiance with the bustling city center providing a convivial social life. The nearby markets, shops and small supermarkets make it convenient for guests to experience local culture and cuisine. Patong city's nightlife is also easily accessible, adding to the diverse nighttime options at hand.

However, the central location does come with its downsides. Noise from the surrounding streets and the hotel's inner courtyard can be a bit overwhelming, especially with nightly reverberations and echoes common through the windows. Despite this, the evening view remains scenic and the nighttime atmosphere surreal.

In summary, The Memory at On On Hotel is perfect for those looking to immerse themselves in the dynamic nightlife and culinary scenes of Phuket Old Town, despite some expected noise from its bustling surroundings.

Honeymoon
The Memory at On On Hotel offers an enchanting experience ideal for honeymooners. Its romantic atmosphere and charming historic setting create a perfect backdrop for a memorable getaway. With beautifully decorated rooms and a design that harks back to a bygone era, the hotel exudes a romantic appeal that's hard to match. Guests frequently describe it as a dreamlike honeymoon escape with a cozy and intimate environment that is perfect for love-filled moments.

The hotel provides ample opportunities for beautiful photography, both inside the rooms and across the picturesque hotel grounds, making it great for capturing lifelong memories. The architecture and decor are consistently praised for their stunning and spacious qualities, adding to the overall delightful ambiance.

For those seeking a peaceful retreat steeped in history and romance, The Memory at On On Hotel comes highly recommended. Its perfect blend of romance, charm and historical allure makes it an idyllic honeymoon destination, ensuring a lifetime of fond memories.


No, The Memory at On On Hotel doesn't have any pool.

No, a spa isn't available at The Memory at On On Hotel.

No, The Memory at On On Hotel doesn't allow dogs.

No, parking facilities aren't available at The Memory at On On Hotel.

No, The Memory at On On Hotel doesn't have a gym.

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