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Summary of reviewsBest Western Patong Beach enjoys a prime location that balances convenience and tranquility. Centrally situated, it provides quick access to Patong Beach, Bangla Road and major shopping hubs like the Jungceylon Centre and Banzaan Fresh Market. Guests appreciate the abundance of nearby restaurants, bars and massage parlors. Despite its proximity to Patong’s nightlife, the hotel offers a peaceful retreat, complemented by 24-hour shops and convenience stores. The rooftop pool and bar are noted highlights, enhancing the overall experience with a blend of relaxation and accessibility.
Breakfast at the hotel has mixed reviews. Some guests find it delicious and extensive with made-to-order Thai dishes and fresh omelettes, while others feel it lacks variety and can be repetitive. Positive feedback often mentions the inclusion of both Western and local dishes and appreciates the provision of breakfast until 11:00 a.m.
Dining at the hotel's restaurant receives favorable feedback, especially for its Thai dishes and street-view ambiance. The Pad Thai is particularly praised. Despite the good variety, some guests feel room service and the pool bar's food could be improved. The nearby night market offers affordable, tasty options.
Rooms are generally well-received for being clean, modern and comfortable. They are spacious, well-maintained and equipped with amenities like large beds and mini-fridges. However, noise issues and some maintenance problems, like faulty air conditioning, are noted. Cleanliness is a consistent positive, although there are occasional remarks about dust and bugs. The overall aesthetic varies with some rooms appearing modern while others show signs of wear and tear.
Cleanliness throughout the hotel is commendable with efficient housekeeping and well-maintained common areas. Some inconsistencies are reported, primarily in balconies and hallways and there are occasional noise complaints about cleaning staff.
The staff at Best Western Patong Beach receive high praise for their friendliness, attentiveness and helpfulness. From reception to housekeeping, team members are noted for their efficiency and welcoming demeanor, significantly contributing to a positive guest experience.
WiFi quality is inconsistent with some guests reporting good connectivity while others face frequent issues. The signal's reliability varies, suggesting room for improvement.
The gym is small but generally clean and equipped with basic necessities. Though some guests suggest longer operating hours and better maintenance, it is adequate for basic fitness routines.
The rooftop pool is a standout feature, receiving acclaim for its cleanliness, maintenance and scenic views. The poolside atmosphere, enhanced by a friendly staff and a well-regarded rooftop bar, is a major highlight.
Parking options are available but somewhat limited. Motorcycle parking is free and convenient, though car parking space could be improved.
Families have mixed experiences with some finding the hotel clean and family-friendly, while others cite logistical shortcomings, particularly regarding transportation and airport transfers.
The hotel's location is ideal for nightlife enthusiasts, offering easy access to Bangla Road's vibrant scene without needing taxis, ensuring guests can enjoy Patong's lively atmosphere effortlessly.
Overall, Best Western Patong Beach stands out for its strategic location, friendly staff and inviting amenities like the pool, making it highly recommended for anyone looking to enjoy the heart of Patong in a serene setting. Improvements could be made to breakfast variety, WiFi reliability and some room maintenance to meet all guests' expectations fully.
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Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel near Nightlife Spots
