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Fortezza Hotel

City of Rethymno , 16 Melissinou Str. (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFortezza Hotel is a highly recommended hotel located in the heart of Rethymno, making it the perfect location for exploring the town and the island of Crete. Guests appreciate the central location, friendly and knowledgeable staff and the excellent breakfast buffet with good choices and quality food. The hotel boasts comfortable and clean rooms with ample storage space and stunning pool views. The hotel is known for its exceptionally clean facilities and friendly and efficient staff. The pool is a definite plus and guests found it to be a highlight of their stay. The hotel also offers a very convenient parking option just across the street. The Fortezza Hotel is a fantastic family-friendly option with spacious and comfortable family rooms equipped with every convenience. The beds are comfortable with good mattresses and pillows and the hotel staff change the bed sheets daily. Overall, guests highly recommend this hotel for its great service, cleanliness and convenient location.
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Categories

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Pool Lap Lanes Outdoor Pool

Hotel with Parking

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Room Types

Superior Twin Room Located on the second or third floor, this air-conditioned room opens to a private balcony. Featuring dark-wood furnishings and wallpapers, it offers free Wi-Fi, a flat-screen, satellite TV and fridge. Please note that this room type can accommodate a baby cot or extra bed upon request. Prior confirmation by the property is needed.

Triple Room Featuring dark-wood furnishings and wallpapers, this air-conditioned room offers free Wi-Fi, a flat-screen, satellite TV and fridge. Please note that this room type can accommodate a baby cot or extra bed upon request. Prior confirmation by the property is needed.

Standard Twin Room Located on the first floor, this room features dark-wood furnishings and wallpapers and offers free Wi-Fi. Facilities include air conditioning, a flat-screen, satellite TV and fridge. It has a small balcony or window. Please note that this room type can accommodate a baby cot or extra bed upon request. Prior confirmation by the property is needed.

Family Room Featuring dark-wood furnishings and wallpapers, this air-conditioned room offers free Wi-Fi, a flat-screen, satellite TV and fridge. Please note that this room type cannot accommodate any extra beds or baby cot.

About Fortezza Hotel

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Guest Reviews

8.7

Very Good

Location

Fortezza Hotel is located in the heart of Rethymno, making it the perfect location for exploring the town. The hotel is situated in the old town, right next to the Fortezza Venetian fortress and close to the harbor. Guests appreciate the central location which allows them to walk easily to shops, restaurants and the town center. The hotel is also very close to parking facilities, making it convenient for guests who are driving. It's ideally located for guests who want to explore Crete with many guests commenting on the great location for exploring the island. The hotel staff are very friendly and knowledgeable and can provide guests with excellent recommendations for restaurants and places to eat. Overall, it's an excellent hotel with many guests commenting on the cleanliness, spacious rooms and the convenient location.

Breakfast

Fortezza Hotel offers a great breakfast experience, according to guest reviews. The breakfast buffet features good choices, excellent variety and quality food. The breakfast room is also excellent with a fine selection of cereals, bread/pastries and cooked food. Though some reviews note minor issues with the breakfast, such as slow toast or limited variety, most guests seem pleased with the quality and quantity of the food. Some guests particularly enjoyed the lovely Greek choice for breakfast and the extensive buffet selection. However, some negative reviews mention mediocre products and limited choice. Overall, Fortezza Hotel provides a decent or even excellent breakfast experience for its guests.

Rooms

Fortezza Hotel boasts of comfortable and clean rooms that are well-equipped with ample storage space. Guests can enjoy stunning pool views from their lovely, spacious rooms. The hotel's central location, friendly staff and excellent breakfast options have been highly appreciated by visitors. While some guests suggested adding more furnishings to the rooms, others noted that the hotel's upkeep is exceptionally clean despite its age. It's worth noting that guests should request rooms facing the pool or backyard to avoid street noise. In general, the rooms are comfortable, modern and air-conditioned, catering to all types of travelers, including families.

Beds

The Fortezza Hotel boasts comfortable beds with many guests remarking on the quality of their sleep during their stay. Some guests mentioning that the sofa bed in the family room wasn't as comfortable as the other beds, as it had a dip in the middle which made it unpleasant to sleep on. However, most of the beds were described as comfortable with good mattresses and pillows. Some guests felt that the bed was too hard or that they would have preferred a different configuration (such as one queen bed instead of two singles pushed together). Nonetheless, the beds were often listed as a highlight of the stay by guests and the hotel staff made sure to change the bed sheets daily. Overall, the rooms were also described as spacious and clean.

Cleanliness

Fortezza Hotel is a beautifully maintained hotel that offers great location and welcoming staff. The hotel is known for its exceptionally clean facilities and friendly and efficient staff. The rooms are comfortable with some offering great views of nearby attractions such as the Citadelle. While some guests noted issues with cleanliness in certain areas such as the pool and floors, the majority of reviews praise the hotel's cleanliness and measures put in place due to Covid. Guests also appreciated the daily change of bedsheets and the well-kept facilities. The hotel may show signs of aging, but it is tadellos gepflegt and functional with all facilities being well looked after. Additionally, the breakfast offered is excellent. Despite a few minor issues, guests repeatedly highlight the cleanliness and friendly staff as a major strength of the hotel.

Staff

The staff at Fortezza Hotel are consistently praised for their friendly and helpful nature. Guests mention feeling warmly welcomed upon check-in and staff being available 24/7. The hotel is run by a team of professionals who are always willing to help and eager to make guests' stays enjoyable. The reception staff are particularly mentioned for being attentive and excellent with special mentions for Chrysa at the reception being a "pearl!" The breakfast staff are also mentioned as being delightful. Guests consistently mention how friendly and helpful staff are with one guest even saying that the staff "absolutely made our holiday, everyone was so helpful and friendly, nothing was a problem to them." Overall, the hotel is highly recommended for the great service provided by its friendly and warm staff.

Pool

Fortezza Hotel offers a lovely pool area with comfortable loungers and showers. Many guests loved the pool, considering it to be outstanding and a rare commodity in the town. Though some found the pool to be small, it was well-equipped and good enough for a swim. Many guests appreciated the pool's long opening hours and the towels provided by the hotel. The hotel's beautiful garden with a pool added to the charm of the property. The pool was a bonus for some guests and a great place to relax after a busy day exploring the city. Some enjoyed the pool area for drinks and chilling and for children, it was a perfect place to have fun. The location of the hotel and its pool were quite convenient for guests. Though some found the pool to be a bit encaissée between two walls and not very sunny, it was still pleasant. Overall, the pool was a definite plus and guests found it to be a highlight of their stay at Fortezza Hotel.

Parking

The Fortezza Hotel is ideally located in the old town of Rethymno, offering a very convenient parking option just across the street (at a reasonable charge of around 10€ per day). Guests laud the value of the parking deal, which applies to both private and public parking areas. Some reviews emphasize the practicality and ease of parking, while others point out the numerous amenities that can be found in close proximity to the hotel, such as a supermarket and shops. Overall, guests are pleased with the parking situation at the Fortezza Hotel and find it to be a great asset to their stay in Rethymno.

Family

The Fortezza Hotel is a fantastic family-friendly option for those looking to explore Rethymno on foot. The family rooms are spacious, comfortable and equipped with every convenience, including multiple bathrooms. Kids will love the pool and ping pong on offer, while parents will appreciate the quiet location and friendly staff. While some negative incidents were reported, the vast majority of reviews extol the virtues of this hotel as the perfect destination for families looking for a great vacation.

Outdoor Pool

Guests of Fortezza Hotel rave about the hotel's outdoor pool, describing it as "beautiful," "amazing," and "lovely." Many guests appreciate the pool for its size and the surrounding lounging areas. Others enjoy how it provides a relaxing escape after a day of exploring old town Rethymno. The pool is also complimented for being clean and pleasant with some guests even considering it a highlight of their stay. Despite one comment mentioning the need for refurbishment, most guests highly recommend this hotel's pool to other travelers looking for a comfortable stay in the heart of Rethymno.

Yes, Fortezza Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Fortezza Hotel.

No, Fortezza Hotel doesn't allow dogs.

Yes, parking facilities are available at Fortezza Hotel.

No, Fortezza Hotel doesn't have a gym.

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