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Summary of reviewsMacaris Suites & Spa is a fantastic hotel for anyone wanting to explore Rethymno with a well-deserved reputation for great customer service. The hotel is conveniently situated close to the town centre, offering breathtaking sea views and excellent facilities. One of the hotel's standout features is its impressive breakfast spread, which receives high praise from most guests. Additionally, the hotel's rooms are spacious, well-maintained and very practical, providing an amazingly comfortable stay. Cleanliness is also taken very seriously at Macaris Suites & Spa, making it an excellent choice for those who prioritize hygienic accommodation. The hotel's pool area is also highly regarded, offering a lovely place to relax and soak up the sunshine. Furthermore, the hotel's spa is also highly recommended by many guests with wonderful swimming pools and a great range of services. Families are well catered to with the hotel providing for all necessary products and features to ensure a fantastic family vacation. While some guests noted minor issues, Macaris Suites & Spa remains an exceptional and luxurious hotel worth the high price for the services offered.
Hotel with Rooms With Jacuzzi / Hot-tub
Indoor Pool Children's Pool Outdoor Pool
Hotel where Dogs Stay Free
Hotel with Children's Pool
About Macaris Suites & Spa
Macaris Suites & Spa boasts an excellent location for those wanting to explore Rethymno. Situated just a 10-minute walk from the old town, many guests enjoyed a nice walk along the foreshore to reach the town centre. The location is also close to the town centre with some guests claiming it was only a 6 euro taxi ride away. The hotel offers a beautiful sea view and is within walking distance to Rethymnon. Several guests noted the scenic walk through the fantastic old town to reach the big beach. While some found the hotel to be on a busy road and a bit outside of town, others appreciated the proximity to the centre and the convenience of having shops and restaurants nearby. Overall, a well-located hotel for those wanting to explore this charming Cretan town. Guests at Macaris Suites & Spa rave about the delicious and impressive breakfast spread. From freshly squeezed orange juice to a mix of local and international varieties, the breakfast receives high praise with some guests even describing it as amazing and excellent. The dining room staff are attentive and serve up diverse and tasty options, including Greek specialties. However, opinions on the breakfast are mixed with some guests finding the selection poor and below average for Crete standards. Despite this, the hotel caters to individual needs and even prepares breakfast specials for guests who arrive early in the season. Overall, the breakfast at Macaris Suites & Spa is a hit and miss, but most guests are satisfied with the quality and variety of dishes served. Macaris Suites & Spa offers beautiful and spacious apartments with modern and excellent facilities, as described by many satisfied guests. The rooms are very practical, well equipped and sparklingly clean. The large balconies are great for enjoying breakfast or soaking up the stunning view of the pool and the sea. The two-bedroom suites are perfect for families or groups of friends who appreciate space and comfort. The hotel's location is fantastic, providing guests with breathtaking views of the sea and the castle. Despite some guests suggesting that the hotel's design is a bit outdated, the spacious and well-maintained rooms with a well-equipped kitchen compensate for it. The hotel staff is polite and friendly and the breakfast served is extensive and delicious. Furthermore, the hotel offers a cleaning service, which is convenient for guests. If you're looking for a hotel with excellent beds, Macaris Suites & Spa is the perfect choice for you! The pool beds are very comfortable and the pool itself is a good size with a bar service. Although some reviews mentioned old or slightly worn-out mattresses, the majority praised the beds for their comfort. The rooms are also spacious and come with great amenities, including moustiquaires rideaux, DVD players and a kitchen equipped like an apartment hotel. Plus, the location offers a fantastic view from your balcony and easy access to the sea. Book your stay today for a comfortable and enjoyable vacation! If you're looking for a hotel with spotless cleanliness, then Macaris Suites & Spa may be the place for you! Many guest reviews describe the rooms and common areas as "beautifully clean," "immaculate," and "very very clean everywhere." Cleanliness seems to be taken seriously with all Covid measures strictly followed and staff making "a large effort to keep covid-19 safe." Guests also appreciate the well-maintained pool and some particularly liked the "relatively clean and large rooms" with an "intimate poolside." The hotel is described as "bien équipé et très propre" and "zag zeer netjes uit." Some guests did note some issues with cleanliness, such as "drips on the wall" and "mold in the bathroom" in one room or a "muffig" smell in some of the rooms. However, overall, guests seem to agree that the hotel is very clean and well-maintained thanks in part to the efforts of the "très bienveillant" staff. Macaris Suites & Spa boasts exceptional customer service with guests consistently praising the helpful, friendly and courteous staff. Many guests noted how the staff went out of their way to make their stay comfortable with Maria at the front desk standing out as particularly outstanding. The reception staff, including Emmanuel and Andreas, were especially helpful and informative. Guests appreciated the hotel's 24-hour reception and attentive service with some even receiving welcome gifts upon arrival. Overall, the hotel's staff is consistently described as professional, warm-hearted and accommodating, though a few guests did have negative experiences with individual members of the team. If you're planning a relaxing getaway and a spa is a must-have amenity for you, consider Macaris Suites & Spa. Though some guests had mixed experiences with the spa, many raved about the wonderful swimming pool and the benefits of the spa. Due to Covid, the indoor pool and sauna may have restrictions, but scheduling in advance can guarantee a spot. Many travellers booked the hotel specifically for the spa, which was described as fantastic, enjoyable and very appreciable. However, some guests noted that the spa was closed and not as clean as they would have liked. Overall, if a top-notch spa is a priority for your travels, Macaris Suites & Spa is certainly worth considering. If you're looking for a hotel with a fabulous pool, Macaris Suites & Spa is the right choice for you! Most guests raved about the excellent pool with many mentioning it was right in front of their suite. The pool area is great with sun lounges and shade available. You can enjoy lovely sea views while lounging in the great pool area, although some noted it can get a bit small and crowded at times. Nevertheless, the pool itself is lovely with comfy loungers, cleaned every night using a robot and the staff regularly clean sunbeds and the pool in the morning. Plus, towels are generously provided and there's a bar service available in the pool area. Although some mentioned the walls of the pool had some fungi, so they suggest cleaning it better. The hotel rooftop also offers a fantastic restaurant with breathtaking views of the Fortezza and the coast, a wonderful treat while enjoying the pool. If you're traveling during COVID times, please note that the pool or restaurant might be closed. If you're looking for a beachfront holiday that's purely relaxation-focused, Macaris Suites & Spa may not be the place for you. However, there is still an option for a quick swim - just across the road is a small spot where some guests take a dip. The hotel faces the ocean, allowing for perfect views of the Mediterranean and several rooms have large balconies with tables and chairs. Comfortable beach chairs are also located nearby. While the beach directly in front of the hotel may be disappointing, there is a small and protected beach just a two-minute walk away that is popular with locals. This location is excellent for those who want to be near the sea but don't prioritize beach access. Macaris Suites & Spa is a great family-friendly hotel that offers amazing amenities for families with kids. The hotel has adjacent rooms to accommodate families and a 2-bedroom suite that are more than adequate for a family of four or five. The staff is also very accommodating, providing necessary cribs for babies. The hotel provides all the necessary products that families need, making it an ideal destination for family travel. Guests highly recommend this hotel for families, as it offers a lovely stay, especially when traveling with kids. While some guests commented on the cold spa and the strict sanitary restrictions despite being with family, others noted the peace, comfort and cleanliness of the rooms. Regardless, the hotel is an excellent choice for families on vacation and many families left happy and satisfied. If you're looking for a hotel with a beautiful outdoor pool, Macaris Suites & Spa certainly fits the bill! Guests have left glowing reviews of this hotel's pool area, calling it "lovely," "very nice," and "fantastic." Comfy loungers make this a great place to relax and soak up some sun. Some guests have also mentioned the rooftop pool, which they find to be a nice addition. Unfortunately, due to Covid restrictions, the pool (along with the restaurant) was closed for some guests. Others noted that the pool area can feel a bit small when the hotel is busy, but overall, everyone agrees that this is a very pleasant place to take a dip! Macaris Suites & Spa is an excellent 5-star property that provides exceptional service, making it a beautiful and luxurious hotel for a great stay. The ambiance of the hotel is charming with art and photo exhibitions in the hallways, rooms, pool and breakfast area, undoubtedly making it the best part of any guest's stay. The hotel offers a relaxing and luxurious experience with a fresh and fine spa. Guests can expect spacious suites, but some comment that they have the potential to be even better. Despite a few details that do not match the advertised standards, Macaris Suites & Spa is definitely worth the high price for the services offered.
Yes, Macaris Suites & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Macaris Suites & Spa.
Yes, Macaris Suites & Spa welcomes dogs.
No, parking facilities aren't available at Macaris Suites & Spa.
Yes, Macaris Suites & Spa has a gym.