City Express by Marriott Ciudad Obregon
Ciudad Obregon
27.51179200,
-109.93025600
,
Avenida Licenciado Miguel Aleman Norte 901
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Summary of reviewsCity Express by Marriott Ciudad Obregon is highly praised for its excellent and accessible location, making it a convenient choice for travelers. Guests often highlight its proximity to restaurants, entertainment options and the university, providing a tranquil yet central setting. The hotel offers a favorable quality-price ratio, combining good service, friendly staff and comfortable rooms with a prime location. Guests appreciate the included breakfast, which is described as varied and abundant.
The breakfast buffet generally receives positive feedback for being delicious and varied with guests commending the good coffee and nutritious options available. It is well-received for its cleanliness and early availability, although there are minor issues with selection and availability later in the morning.
Room quality presents a mix of experiences with many guests finding the rooms comfortable and clean. However, issues such as a musty smell, inadequate ventilation and occasional maintenance problems like malfunctioning air conditioning and worn-out carpets are noted. Despite these issues, the hotel's cleanliness is consistently praised with well-maintained rooms and common areas contributing to a comfortable and inviting atmosphere.
The hotel's staff earn high marks for their friendliness and attentiveness. The reception staff, in particular, are frequently noted for their helpful demeanor, ensuring a smooth check-in process and overall excellent service. Although there are occasional remarks on the need for improved friendliness and service consistency, the majority of feedback highlights the professional and caring nature of the team.
Wi-Fi service receives mixed reviews; some guests experience significant connectivity issues, while others find it adequate. Including both Wi-Fi and breakfast as part of the stay is seen as a positive aspect.
The beds receive mixed feedback as well. While many guests find them comfortable and clean, some report issues with the mattresses being too hard or worn out. The occasional mention of hard pillows and stuffy rooms suggests some room for improvement in bed quality and room maintenance.
Overall, City Express by Marriott Ciudad Obregon is well-regarded for its strategic location, cleanliness, friendly staff and commendable breakfast, making it a solid choice for travelers seeking value and convenience in Ciudad Obregon.
Categories
The breakfast buffet generally receives positive feedback for being delicious and varied with guests commending the good coffee and nutritious options available. It is well-received for its cleanliness and early availability, although there are minor issues with selection and availability later in the morning.
Room quality presents a mix of experiences with many guests finding the rooms comfortable and clean. However, issues such as a musty smell, inadequate ventilation and occasional maintenance problems like malfunctioning air conditioning and worn-out carpets are noted. Despite these issues, the hotel's cleanliness is consistently praised with well-maintained rooms and common areas contributing to a comfortable and inviting atmosphere.
The hotel's staff earn high marks for their friendliness and attentiveness. The reception staff, in particular, are frequently noted for their helpful demeanor, ensuring a smooth check-in process and overall excellent service. Although there are occasional remarks on the need for improved friendliness and service consistency, the majority of feedback highlights the professional and caring nature of the team.
Wi-Fi service receives mixed reviews; some guests experience significant connectivity issues, while others find it adequate. Including both Wi-Fi and breakfast as part of the stay is seen as a positive aspect.
The beds receive mixed feedback as well. While many guests find them comfortable and clean, some report issues with the mattresses being too hard or worn out. The occasional mention of hard pillows and stuffy rooms suggests some room for improvement in bed quality and room maintenance.
Overall, City Express by Marriott Ciudad Obregon is well-regarded for its strategic location, cleanliness, friendly staff and commendable breakfast, making it a solid choice for travelers seeking value and convenience in Ciudad Obregon.
Hotel Taking Steps Towards Sustainability
This hotel is listed as a Green Hotel option.
Business Hotel
This hotel is well-suited for business travelers needing practical and efficient accommodations. It offers comfortable rooms and essential services.
Hotel with Parking
This hotel provides free parking. The hotel is known for its convenience and service, making it suitable for guests traveling with cars.
EV charging stations
Accessible Hotel
This hotel offers accessible rooms, elevators, and accessible parking. The hotel also welcomes service animals without fees, and has accessible routes from the public entrance to the business center, fitness center, meeting spaces and restaurants.
Hotel with Gym
Includes a fitness area for guests to maintain their exercise routine. The hotel's focus on functionality and convenience makes it suitable for short stays.
Hotel with EV Charging Stations
Hotel for Honeymoon
4-Star Hotel
Guest Reviews
City Express by Marriott Ciudad Obregon boasts a prime location in a very good area, making it highly accessible and convenient for visitors. Guests consistently highlight the hotel's excellent position, describing it as unbeatable and very easy to get to. The strategic location puts it close to various restaurants, entertainment options and the university, offering a tranquil setting despite its centrality.
The property's quality-price ratio is very favorable with many guests noting the combination of good location and value. The friendly and attentive staff, along with comfortable rooms, enhance the overall stay experience. Breakfast provided at the hotel is commended for being varied and abundant.
Overall, City Express by Marriott Ciudad Obregon is highly regarded for its ideal location, making it an exceptional place for travelers looking for convenience and good service in Obregon.
The breakfast at City Express by Marriott Ciudad Obregon receives mostly positive feedback from guests. Described frequently as very good, delicious and varied, the breakfast buffet stands out with its quality and completeness. Guests appreciate the inclusion of breakfast in the room cost and many highlight the good coffee and the nutritious options available. The breakfast service is noted for its hygiene and cleanliness with some guests mentioning that the early schedule is convenient.
While there are comments suggesting that the breakfast menu is somewhat basic and sometimes lacking in selection, the overall impression is that the taste and preparation are commendable. A few reviews noted issues like dusty tables and a lack of food availability by 10 AM, but these were minor compared to the overall satisfaction expressed.
In summary, the breakfast at City Express by Marriott Ciudad Obregon is largely well-received with its tasty and varied offerings making it a significant aspect of the guests' positive experience at the hotel.
City Express by Marriott Ciudad Obregon offers a mix of experiences when it comes to room quality. Guests consistently find the rooms to be comfortable and clean with some noting that the rooms are spacious and provide good amenities. The comfort of the place and the kindness of the staff, particularly the early breakfast availability, add to a pleasant stay.
However, several guests have pointed out issues that could detract from the experience. Many reviews highlight a persistent musty or damp smell in the rooms, which might be attributed to inadequate ventilation. There are mentions of the rooms feeling stuffy and in some instances, issues like black mold on the ceiling and worn-out carpets have been reported. Additionally, there are occasional mentions of maintenance problems, such as malfunctioning air conditioning, bathroom leaks and dim lighting.
Overall, while the comfort and cleanliness are consistently praised, attention to ventilation and room maintenance could significantly improve the guest experience at this hotel.
City Express by Marriott Ciudad Obregon receives mixed feedback regarding its beds. Guests frequently mention that the beds are generally very comfortable and clean with some highlighting that the beds are very nice and good. On the positive side, several reviewers appreciate the comfort, noting that both the beds and the overall cleanliness meet expectations.
Despite the positive remarks, there are also several concerns. Some guests found the mattresses to be uncomfortable, too hard or worn out, indicating a need for better maintenance. Specific issues like stuffy rooms with bad smells and hard pillows were noted, which detract from the overall experience. While many guests enjoy a good night's sleep, the recurring mentions of discomfort suggest room for improvement in bed quality and room upkeep.
City Express by Marriott Ciudad Obregon consistently receives praise from guests for its excellent cleanliness. Reviews frequently highlight that the hotel is very clean and that the rooms, in particular, are well-maintained. Guests also appreciate the friendly and attentive staff, noting that their care contributes significantly to the overall positive experience. The cleanliness of the facilities extends to the common areas and bathrooms, which are kept in excellent condition. Visitors find the hotel both comfortable and inviting, making it a suitable place to rest. Moreover, the hotel’s breakfast offerings receive commendation, further enhancing guests' stays. In summary, cleanliness and good service are key strengths of this well-located, simple yet comfortable hotel.
City Express by Marriott Ciudad Obregon receives commendations for its staff with many guests highlighting the friendly and attentive nature of the employees. The reception staff, in particular, are frequently noted for their kindness and helpful demeanor, ensuring a smooth check-in process. Guests often refer to the overall excellent service provided, appreciating the prompt attention and willingness of the staff to address their needs promptly. Despite a couple of remarks suggesting the need for improved friendliness and a few service lapses, the majority of feedback underscores the high level of care and professionalism exhibited by the hotel's team. Cleanliness and quality of services further augment the positive guest experiences, contributing to the hotel's favorable reputation among travelers.
The Wi-Fi at 'City Express by Marriott Ciudad Obregon' has received mixed feedback. While some guests found it to be the only redeeming quality of their stay, others encountered significant issues. Common complaints involved the internet being very bad, frequently disconnecting or not connecting at all. Some guests experienced prolonged outages and had to repeatedly request access, leading to frustrations over the reliability of the service. However, for those who did not encounter these problems, having Wi-Fi and breakfast included in their stay was a positive aspect.
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Location
The property's quality-price ratio is very favorable with many guests noting the combination of good location and value. The friendly and attentive staff, along with comfortable rooms, enhance the overall stay experience. Breakfast provided at the hotel is commended for being varied and abundant.
Overall, City Express by Marriott Ciudad Obregon is highly regarded for its ideal location, making it an exceptional place for travelers looking for convenience and good service in Obregon.
Breakfast
While there are comments suggesting that the breakfast menu is somewhat basic and sometimes lacking in selection, the overall impression is that the taste and preparation are commendable. A few reviews noted issues like dusty tables and a lack of food availability by 10 AM, but these were minor compared to the overall satisfaction expressed.
In summary, the breakfast at City Express by Marriott Ciudad Obregon is largely well-received with its tasty and varied offerings making it a significant aspect of the guests' positive experience at the hotel.
Rooms
However, several guests have pointed out issues that could detract from the experience. Many reviews highlight a persistent musty or damp smell in the rooms, which might be attributed to inadequate ventilation. There are mentions of the rooms feeling stuffy and in some instances, issues like black mold on the ceiling and worn-out carpets have been reported. Additionally, there are occasional mentions of maintenance problems, such as malfunctioning air conditioning, bathroom leaks and dim lighting.
Overall, while the comfort and cleanliness are consistently praised, attention to ventilation and room maintenance could significantly improve the guest experience at this hotel.
Beds
Despite the positive remarks, there are also several concerns. Some guests found the mattresses to be uncomfortable, too hard or worn out, indicating a need for better maintenance. Specific issues like stuffy rooms with bad smells and hard pillows were noted, which detract from the overall experience. While many guests enjoy a good night's sleep, the recurring mentions of discomfort suggest room for improvement in bed quality and room upkeep.
Cleanliness
Staff
Wi-Fi
No, City Express by Marriott Ciudad Obregon doesn't have any pool.
No, a spa isn't available at City Express by Marriott Ciudad Obregon.
No, City Express by Marriott Ciudad Obregon doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott Ciudad Obregon.
Yes, City Express by Marriott Ciudad Obregon has a gym.
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