Hotel Borgo Del Mare
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Summary of reviewsHotel Borgo Del Mare enjoys a strategic location near the beach and the port of Civitavecchia, which guests find exceptionally convenient, especially for those embarking on cruises or traveling from nearby ferries. The scenic sea views, on-site parking and peaceful atmosphere add to its appeal. While it is slightly outside the city center, it remains easily accessible by car or a short walk to the town center and railway station. The hotel's proximity to both free and equipped beaches further enhances its attractiveness, offering excellent value for money.
Breakfast at the hotel generally receives positive feedback for its ample selection and variety, which includes both savory and sweet options, local pastries and good cappuccino. Many guests find the breakfast satisfying and substantial, though some note inconsistencies and suggest the quality could be improved. Despite occasional mixed reviews, the breakfast is appreciated for its convenience and variety.
The hotel's restaurant, mostly praised for its dinner offerings, stands out as a highlight. Guests commend the varied and excellently cooked dishes, particularly the seafood appetizers and spaghetti vongole. The ambiance, enriched by the terrace and occasional music, along with the use of fresh, local ingredients, contributes to a delightful dining experience. Although some find the dinner prices a bit high, most agree the quality justifies the cost.
When it comes to rooms, reviews are mixed. Guests appreciate the cleanliness and welcoming atmosphere with rooms being tidy and well-maintained. However, the rooms are often described as small with outdated decor and furnishings. Issues such as uncomfortable beds, hard mattresses and simplistic bathrooms are frequently mentioned. Soundproofing issues and the need for updates and renovations are also noted.
In terms of cleanliness, experiences vary. While some guests find the rooms spacious and clean, others report significant issues such as dusty furniture, dirty bedspreads, stained carpets and mold in bathrooms. Consistency in cleanliness appears to be a challenge for the hotel.
The staff at Hotel Borgo Del Mare are frequently praised for their friendliness, helpfulness and welcoming nature, contributing significantly to a positive guest experience. The family-run establishment adds a personal touch and the pet-friendly policy is appreciated by those traveling with animals.
The hotel's private, on-site parking is a noted convenience, particularly for those traveling by car. The secure, ample parking space, along with the availability of a shuttle service to the port, adds to the easy and hassle-free experience.
For families, the hotel offers a homely atmosphere and is welcoming to both families and pets. The accommodating service from the owner and his son contributes to a pleasant stay.
However, the hotel's four-star rating is frequently questioned by guests. Many reviews suggest that the facilities and services do not meet four-star standards, citing the need for improvements in room quality, bedding, cleanliness and overall maintenance. Despite some redeeming qualities, guests feel that the hotel more accurately aligns with a superior three-star classification.
Overall, while Hotel Borgo Del Mare has several positive aspects such as its location, friendly staff and dining experiences, it needs to address various issues to truly meet four-star expectations.
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Breakfast at the hotel generally receives positive feedback for its ample selection and variety, which includes both savory and sweet options, local pastries and good cappuccino. Many guests find the breakfast satisfying and substantial, though some note inconsistencies and suggest the quality could be improved. Despite occasional mixed reviews, the breakfast is appreciated for its convenience and variety.
The hotel's restaurant, mostly praised for its dinner offerings, stands out as a highlight. Guests commend the varied and excellently cooked dishes, particularly the seafood appetizers and spaghetti vongole. The ambiance, enriched by the terrace and occasional music, along with the use of fresh, local ingredients, contributes to a delightful dining experience. Although some find the dinner prices a bit high, most agree the quality justifies the cost.
When it comes to rooms, reviews are mixed. Guests appreciate the cleanliness and welcoming atmosphere with rooms being tidy and well-maintained. However, the rooms are often described as small with outdated decor and furnishings. Issues such as uncomfortable beds, hard mattresses and simplistic bathrooms are frequently mentioned. Soundproofing issues and the need for updates and renovations are also noted.
In terms of cleanliness, experiences vary. While some guests find the rooms spacious and clean, others report significant issues such as dusty furniture, dirty bedspreads, stained carpets and mold in bathrooms. Consistency in cleanliness appears to be a challenge for the hotel.
The staff at Hotel Borgo Del Mare are frequently praised for their friendliness, helpfulness and welcoming nature, contributing significantly to a positive guest experience. The family-run establishment adds a personal touch and the pet-friendly policy is appreciated by those traveling with animals.
The hotel's private, on-site parking is a noted convenience, particularly for those traveling by car. The secure, ample parking space, along with the availability of a shuttle service to the port, adds to the easy and hassle-free experience.
For families, the hotel offers a homely atmosphere and is welcoming to both families and pets. The accommodating service from the owner and his son contributes to a pleasant stay.
However, the hotel's four-star rating is frequently questioned by guests. Many reviews suggest that the facilities and services do not meet four-star standards, citing the need for improvements in room quality, bedding, cleanliness and overall maintenance. Despite some redeeming qualities, guests feel that the hotel more accurately aligns with a superior three-star classification.
Overall, while Hotel Borgo Del Mare has several positive aspects such as its location, friendly staff and dining experiences, it needs to address various issues to truly meet four-star expectations.
Family Friendly Hotel
The hotel offers a welcoming atmosphere and is well-equipped to accommodate families. Its amenities and services are designed to ensure a comfortable and enjoyable stay for guests of all ages.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee of €15 per pet, per stay.
Hotel with Parking
Hotel Borgo Del Mare offers private parking facilities. While some sources indicate an extra charge, the availability of private parking provides a secure option for guests.
Accessible Hotel
This hotel offers extensive accessibility features including wheelchair-accessible paths of travel, parking, and an accessible airport shuttle. Rooms are equipped with roll-in showers, raised toilet seats, low-height counters/sinks, grab bars near the toilet, and emergency pull cords in the bathroom, ensuring a comfortable and safe stay for guests with mobility needs.
4-Star Hotel
Hotel Borgo Del Mare is a boutique hotel located near the sea. It offers a peaceful environment with amenities like free parking, allergy-free rooms, and a garden. The hotel is a short drive from the city center, providing a balance of tranquility and accessibility.
Boutique-style Hotel
Business Hotel
Small Hotel
About Hotel Borgo Del Mare
License: 058032-ALB-00016, IT058032A1PY3NDFJ8
Guest Reviews
Location
Despite being outside the city center, the hotel is only a short drive or a manageable walk to the town center and railway station. The location is particularly recommended for its calm atmosphere, strategic proximity to the cruise terminal and accessibility from the highway. Many reviewers highlight the excellent value for money and commend the combination of location, staff friendliness and overall cleanliness of the facilities.
While the immediate vicinity might lack a plethora of dining options, the hotel's proximity to free and equipped beaches adds to its appeal. Overall, the location of Hotel Borgo Del Mare consistently receives high marks from guests impressed by its convenience and tranquil setting.
Breakfast
Several guests find the breakfast to be abundant, substantial and satisfying, remarking on the good buffet that provides plenty of choices. The staff's attention and service during breakfast also earn commendations, enhancing the overall dining experience.
However, there are mixed opinions with some visitors suggesting that while the breakfast is plentiful and included in the room price, the quality can be inconsistent and occasionally basic. A few reviews point out limited variety and the prevalence of industrial products, which detract from the overall experience.
Despite these occasional criticisms, many guests seem to appreciate the breakfast as a fulfilling start to their day, particularly for its variety by Italian standards and the convenience it offers, especially for those staying overnight after taking the ferry.
Dinner
The menu is seen as varied yet concise, offering carefully prepared fish and meat options, all of which are excellently cooked. Guests appreciate the high quality of fresh, local ingredients that contribute to the flavorful dishes. Despite some remarks about the dinner being slightly overpriced, the general consensus is that the culinary experience is worth it.
The staff earn accolades for their friendliness and the overall dining atmosphere contributes to the restaurant's appeal. The convenience of the restaurant adds to its attractiveness, particularly for those needing to be near the port.
Breakfasts also receive commendations with guests enjoying premium coffee and a good selection of items. The harmonious combination of a delightful breakfast and exceptional dinner makes the food at Hotel Borgo Del Mare a notable highlight of any stay.
Rooms
However, several reviews indicate that the rooms are quite small, a common trait in Italy with some having limited space to move around the bed. The decor is described as old-fashioned with many furnishings appearing worn and in need of better maintenance or replacement. The bedding, in particular, has been pointed out as uncomfortable with some guests mentioning deformed and hard mattresses.
The bathrooms also present a mixed bag with some being very simplistic and featuring small shower trays, while others are reported to be in poor condition with outdated fixtures and occasional issues like brown water or non-functional elements. Centralized air conditioning and heating systems have been noted as underperforming, leading to rooms being a bit too warm at times.
Soundproofing is another concern, especially for rooms located near the reception where customer conversations can be heard easily. While the location itself may require a bit of a walk to reach the center, it is otherwise quite and provides a peaceful environment for rest.
Additionally, some parts of the property, including the corridor carpets, show signs of wear and could use a bit of repair. Overall, while guests appreciate the cleanliness and some aspects of comfort, many agree that the rooms could benefit from updates and renovations to meet higher standards.
Beds
Cleanliness
However, multiple reviews draw attention to significant cleanliness issues, indicating that the standard is not consistently upheld across the property. Several guests reported encountering unclean conditions, such as dusty furniture, dirty bedspreads, stained carpets in public areas and bathrooms with mold. Instances of poor maintenance and dated facilities also detract from the overall experience.
Despite these mixed reviews, it appears that the hotel has areas with acceptable levels of cleanliness, but it struggles with consistency. Improvements in maintenance and more thorough cleaning could greatly enhance the quality of guests' stays at Hotel Borgo Del Mare.
Staff
A recurring theme in the reviews is the consistently pleasant and service-minded demeanor of the staff. Guests appreciate the warmth and attentiveness with some even highlighting staff members by name for their exceptional service, such as Federico. The family's involvement in running the hotel adds a personal touch that many guests find charming and comforting.
Moreover, the hotel's pet-friendly policy is acknowledged, indicating that the staff are considerate of all guests, including those traveling with pets. Overall, the personnel at Hotel Borgo Del Mare are highly praised for creating a hospitable and inviting environment, making it a standout choice for travelers seeking attentive and friendly service.
Parking
While the hotel does charge a fee for parking, ranging from €5 to €15, many find the cost reasonable for the seamless experience it provides. However, it is worth mentioning that some guests were not informed about the parking fee at the time of their reservation, so it's advisable to confirm this detail beforehand.
The parking lot's ample space and quiet surroundings contribute to a hassle-free stay. Additionally, the hotel’s location is easy to reach by car and the availability of both parking and an on-site restaurant adds to its appeal. For those needing transport to the port, a shuttle service is also available for a small fee.
Family
4 Star
The breakfast offerings also garnered negative feedback with remarks about the low-quality products served. Guests believe that the hotel does not align with the purported four-star status and suggests that it is more accurately assessed as a superior three-star hotel.
Additionally, the location of the hotel is not highly favored and there are comments indicating a general need for refurbishment. There's a consensus that, to provide a genuine four-star experience, the hotel must raise its standards across various aspects. Overall, while there are some redeeming qualities, guests feel that the hotel does not justify its current star rating.
No, Hotel Borgo Del Mare doesn't have any pool.
No, a spa isn't available at Hotel Borgo Del Mare.
Yes, Hotel Borgo Del Mare welcomes dogs.
Yes, parking facilities are available at Hotel Borgo Del Mare.
No, Hotel Borgo Del Mare doesn't have a gym.
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