Royce Hotel & Casino

Clark 15.18108400, 120.53032200 , M.a. Roxas Hiway Corner N. Aquino Avenue, Clark Freeport Zone, Pampanga (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRoyce Hotel & Casino stands out as a prime choice for travelers due to its ideal location and exceptional offerings. Situated near major attractions like Aqua Planet and the Clark Freeport Zone, its ease of access to stores, eateries, and the airport makes it a convenient option for both quick visits and extended stays. The vibrant surrounding dining scene, coupled with nearby entertainment such as a casino and shopping venues, further enhances the appeal.

The hotel delights guests with a high-quality dining experience. Its breakfast buffet is frequented for its wide variety, catering to diverse tastes with both oriental and Filipino dishes. The delicious dinner options and well-received in-room dining service add significantly to the comfort and enjoyment of guests' stays. Afternoon snacks are a delightful bonus, adding value to the dining experience.

Guests are consistently impressed by the spacious, modern, and clean rooms, equipped with comfortable beds and all necessary amenities. Although some guests encounter minor plumbing issues, the exceptional cleanliness across the hotel complements the cozy ambiance, making it a reliable choice for those prioritizing hygiene. The positive experience is further bolstered by the outstanding customer service provided by the hotel’s staff. Known for their courtesy and attentiveness, the staff across all areas ensure guests feel welcomed and well-cared-for, contributing significantly to a seamless and enjoyable stay.

Parking facilities are noted for their convenience, with a spacious area and 24/7 security, though considerations could be made for dedicated parking for hotel guests. The casino offers a vibrant atmosphere with music and gaming machines, providing a pleasing form of entertainment in close proximity.

Overall, Royce Hotel & Casino excels in delivering value through its prime location, delightful dining, clean accommodations, and exceptional service, making it an excellent choice for travelers seeking convenience, comfort, and enjoyment.
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Hotel near Golf Courses
While the listing doesn't explicitly mention a golf course on-site, its location in Clark Freeport Zone puts it near several golf courses. Its proximity to golf facilities and status as a hotel & casino makes it suitable for golf lovers.

Casino Hotel
Located in Clark, Philippines, Royce Hotel & Casino offers a luxurious gaming experience with a range of table games and slot machines. The hotel also features fine dining and comfortable accommodations.

Family Friendly Hotel
This hotel is suitable for families, offering a range of amenities for both adults and children. It provides a comfortable and convenient stay with spacious rooms and family-friendly services.

Business Hotel
Royce Hotel & Casino provides various amenities including conference facilities and business services, alongside leisure options such as a casino and dining.

Hotel with Parking
Royce Hotel & Casino provides free parking on-site, and no reservation is needed. They also offer valet parking. Guests have found the hotel room large, clean, and the beds comfortable.

Accessible Hotel
This hotel is explicitly mentioned as an accessible hotel, suggesting it offers appropriate facilities for guests with accessibility requirements.

3-Star Hotel
Royce Hotel & Casino offers a casino, multiple dining options, and comprehensive services. It is well-suited for travelers seeking entertainment and convenience.

Hotel with Gym

Room Types
Deluxe King (Old Tower) This air-conditioned double room features air-conditioning, a minibar and ironing facilities. The en suite bathroom comes with free toiletries and a hairdryer. No Pool Access to Premium Tower.

Deluxe Triple (Old Tower) This triple room has a tumble dryer, air conditioning and tile/marble floor. No Pool Access to Premium Tower.

Deluxe Twin (Old Tower) Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Premium King (New Tower) Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.

Premium Twin (New Tower) Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as pool views. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Nestled in an ideal spot, Royce Hotel & Casino offers a location that couldn't be more convenient for travelers. It sits comfortably near a variety of stores, eateries, and main roads, making it perfect for both quick visits and extended stays. With its close proximity to major attractions like Aqua Planet and various parks, as well as the Clark Freeport Zone, guests find everything they need just a short distance away. The hotel's strategic position also means the airport is just moments from the door, providing added ease for those catching flights.

The surrounding area boasts a vibrant dining scene with plenty of cafes and restaurants within walking distance, adding to the allure for food enthusiasts. Guests appreciate the convenience of nearby entertainment options, including a casino and ample shopping venues. Additionally, the hotel provides a spacious parking area and a friendly atmosphere, making stays not only comfortable but also welcoming. Whether in town for a marathon or simply looking to explore the local area, Royce Hotel & Casino’s location stands out as a prime choice, offering the perfect blend of convenience and accessibility.

Breakfast
Royce Hotel & Casino offers a delightful breakfast experience that consistently impresses guests with its variety and delicious options. The breakfast buffet is often praised for its extensive selection, catering to diverse tastes and dietary needs. Visitors appreciate the wide array of choices available each morning, including both oriental and Filipino dishes, which contribute to a satisfying and enjoyable meal. The buffet is described as a feast and receives high marks for the quality of the food. Guests particularly enjoy the spacious setting and the considerate service provided, with staff being courteous and helpful. Although there are occasional requests for additional options, particularly more Filipino main dishes, the overall experience remains positive. Compliments on the breakfast service highlight its role in providing excellent value for money as part of the stay. Additionally, the complimentary afternoon snacks serve as a delightful bonus, enhancing the overall dining experience at the hotel.

Dinner
Royce Hotel & Casino offers a delightful dining experience that has received commendations from its guests. The food across various dining options within the hotel is consistently praised for being delicious. Guests appreciate the diverse restaurant choices, highlighting their positive experiences with the diverse and well-prepared dishes available. Both the buffet breakfast and the complimentary snack buffet upon check-in receive high marks, noted for their large, flavorful portions. The in-room private dining service also stands out, leaving guests impressed with its offerings. Overall, the dining experience at Royce Hotel & Casino significantly contributes to the enjoyment and comfort of the stay.

Rooms
Royce Hotel & Casino offers guests exceptionally spacious and clean rooms that consistently leave a positive impression. The rooms are not just large; they are modern, well-maintained, and equipped with comfortable beds and complete amenities, ensuring a comfortable stay. The air conditioning is effective, and the rooms are kept meticulously clean, which is appreciated by guests who enjoy both their comfort and hygiene standards.

Although the hotel exudes a fresh and pleasant aroma throughout, it does face occasional issues. Some guests experienced plumbing problems, particularly with low water pressure and malfunctioning toilets. Despite these rare inconveniences, guests often find solutions promptly provided by the attentive staff.

The positive aspects of the stay are further enhanced by the excellent customer service from the staff and a delightful breakfast buffet, which contribute to a pleasant overall experience. While some rooms may show signs of wear, the hotel's brand-new facilities and modern appeal largely outweigh these minor shortcomings.

Beds
Travelers to Royce Hotel & Casino generally find the beds to offer a comfortable night's sleep, with many guests mentioning that they were able to rest soundly until morning. The firmness of the beds seems to strike a good balance for those who prefer supportive sleeping surfaces, though opinions do vary, as some guests perceive them to be on the harder side. Despite this, the accommodations often receive praise for their cleanliness and the seamless checking-in process, creating an overall positive atmosphere. While there are notes about the bedding not meeting everyone's expectations and a few mentions of the mattresses being particularly hard, the general consensus remains that the sleeping arrangements contribute to a satisfying stay.

Cleanliness
Royce Hotel & Casino consistently garners praise for its commendable cleanliness, making it a reassuring option for travelers prioritizing hygiene. Guests highlight the hotel's pristine interiors, noting the immaculate rooms and well-maintained bathrooms that contribute to a comfortable stay. The rooms are not only clean but also spacious, offering a sense of comfort that complements the tidy environment.

Visitors appreciate the hotel for being very clean, with facilities maintained to a good standard, reflecting the effort put into ensuring guest satisfaction. From the public spaces such as the lobby to the restrooms near the lounge, the cleanliness is striking, with some even describing pleasant aromas accompanying their visits. While cleanliness seems to dominate the positive feedback, guests also enjoy the convenience of dining options within the hotel, adding to the overall pleasant experience.

Despite minor issues, such as less-than-ideal maintenance of certain toilets and some beds not meeting comfort expectations, the cleanliness of Royce Hotel & Casino remains a standout feature. This aspect, coupled with a quiet ambiance and a reliable staff, makes the hotel a strong choice for those seeking a hygienic and pleasant stay with various amenities at their disposal.

Staff
Royce Hotel & Casino enjoys high praise for its exemplary staff, who consistently provide exceptional service. Guests repeatedly describe them as lovely, courteous, attentive, and accommodating. The staff members are known for their friendliness and approachability, ensuring visitors feel truly welcome from the moment they arrive. Their hospitality extends across all areas of the hotel, including receptionists, concierge, security, housekeepers, and food & beverage servers, making the entire experience seamless and enjoyable.

The hotel staff is particularly noted for being super friendly and helpful, treating guests with respect and professionalism. Whether it's assisting with room upgrades, answering queries with knowledgeable precision, or responding swiftly to requests, their dedication to customer service stands out as a highlight of the establishment. Guests appreciate the polite demeanor and excellent service that characterize their interactions, contributing to a relaxing and hospitable stay.

Overall, Royce Hotel & Casino offers great value, not only because of its clean, spacious rooms and delicious breakfast options but especially because of its outstanding staff. They play a crucial role in making the hotel an excellent choice for both short and long vacations, with their consistent efforts to accommodate and enhance the guest experience.

Parking
Royce Hotel & Casino offers a generally favorable parking experience for its guests. The spacious parking area is a common highlight, ensuring that finding a spot is often hassle-free. Conveniently located right in front of the entrance, its placement minimizes the walking distance to the hotel, enhancing accessibility. Security is another strong point, with 24/7 surveillance providing peace of mind for those who park on the premises. However, there are a few drawbacks to consider. The parking area is open, which can be less convenient during inclement weather. Additionally, hotel guests sometimes have to compete with casino visitors for spaces, leading to suggestions for a dedicated parking area for check-in guests. Despite these challenges, many guests find the parking facilities sufficiently accommodating.

Casino
The newly revamped casino at Royce Hotel & Casino offers a vibrant atmosphere filled with music and dancing, providing guests with an experience that is both dynamic and visually appealing. Visitors appreciate the convenient proximity to the hotel, with easy access as close as neighboring properties and even a golf cart service available for added convenience. The casino features two floors, each with a selection of gaming machines, creating an intimate gaming environment despite initial expectations for a larger space. For those visiting on a Friday night, the casino draws a lively crowd, ensuring a bit of fun and excitement throughout the evening. While the casino encompasses areas with ample space, some guests noted that this can sometimes contribute to a less bustling ambience, particularly in lobbies and hallways. Overall, the casino provides a pleasant combination of entertainment and good food, offering guests a delightful experience.


No, Royce Hotel & Casino doesn't have any pool.

No, a spa isn't available at Royce Hotel & Casino.

No, Royce Hotel & Casino doesn't allow dogs.

Yes, parking facilities are available at Royce Hotel & Casino.

Yes, Royce Hotel & Casino has a gym.

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