Widus Hotel Clark

Clark 15.18968500, 120.52524400 , 5400 Manuel A. Roxas Highway, Clark Freeport Zone, Pampanga (Show on Map)
8.2
Very Good


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Summary of reviewsWidus Hotel Clark is a popular choice among travelers due to its strategic and highly accessible location. Positioned near Clark Airport and a golf course, it is ideal for both business and leisure visitors. Its close proximity to various attractions, a casino and other premium hotels like Marriott and Swissotel simplifies dining and entertainment plans. Additionally, numerous establishments, coffee shops and restaurants just outside the premises add to its convenience.

The hotel's breakfast is highly praised for its variety and quality, offering an extensive selection of local and American dishes. The buffet format and daily menu changes keep the breakfast experience fresh and interesting with many guests citing it as a highlight of their stay.

Guests appreciate the spacious, clean and comfortable rooms, which are well-suited for families and come with complete amenities. Newly renovated rooms contribute to the overall positive impression, although some of the older rooms have been noted to need maintenance. Despite this, the comfort provided by the beds and the friendly, attentive staff often redeem any minor inconveniences.

Cleanliness is another strong point for Widus Hotel Clark with many guests commending the well-maintained rooms and clean surroundings. While most areas meet cleanliness standards, there have been occasional reports of issues in hard-to-reach areas and some minor bathroom cleanliness concerns. Nevertheless, the overall sentiment remains positive.

The exceptional staff at Widus Hotel Clark receive consistent praise for their politeness, friendliness and professionalism. From receptionists to bellboys and restaurant staff, everyone is described as courteous and helpful, contributing significantly to a hospitable environment.

The pool area is another notable feature, well-maintained and providing a pleasant experience for both adults and children. The pool's thoughtful design, cleanliness and the proactive, courteous pool staff add to the overall enjoyment.

However, some guests pointed out issues with the beds, including size discrepancies and discomfort with pillows and beddings. Despite these concerns, the hotel generally provides a good value for money with its spacious and comfortable accommodations, excellent location and high level of customer service.
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Categories
Hotel near Golf Courses
While the listing doesn't explicitly mention a golf course on-site, its location in Clark makes it a potentially suitable option, given the area's reputation for golf. Its proximity to golf facilities makes it suitable for golf lovers.

Hotel with Spa
This hotel offers a full-service spa, an outdoor pool, and a fitness center. Guests can enjoy in-room spa services 24/7. The hotel also features multiple dining outlets and bars, and is located within the Hann Casino Resort complex.

Family Friendly Hotel
This hotel offers a family-friendly environment with spacious rooms and various recreational activities. It is designed to provide a comfortable and engaging experience for guests of all ages.

Hotel with Swimming Pool
The hotel features a large and clean pool area suitable for both adults and children. The pool's design, cleanliness, and overall atmosphere make it a standout attraction.

  Pool Swim Up Bar    Outdoor Pool  

Location of the pool: Outdoor pool
Answers last updated by Widus Hotel Clark

Business Hotel
This deluxe hotel is accredited by the Philippines Department of Tourism and features facilities suitable for conferences, meetings, and banquets for up to 400 guests. It provides up-to-date facilities and ensures every attendee's needs are fulfilled.

Hotel with Parking
Widus Hotel Clark offers free WiFi and free parking. Guests have praised the helpful staff and enjoy the safe and secure parking.

Accessible Hotel
This hotel is listed as an accessible hotel, indicating its suitability for guests with accessibility needs.

Hotel with Gym
This hotel has a gym and a spa offering massages, providing options for both fitness and relaxation. It also features a swimming pool for guests to enjoy.

4-Star Hotel
Widus Hotel Clark offers luxurious accommodations and amenities including a casino, spa, and fitness center. The hotel has a large swimming pool. The rooms are well-maintained, and the staff provides good service.

Hotel with Outdoor Pool
The hotel's pool is well-maintained and welcoming. The pool area is well-thought-out, catering to both adults and children, highlighted by a fun slide.

Hotel for Honeymoon

Casino Hotel

Romantic Hotel

Hotel with Swim Up Bar

Room Types
Executive Room This room has a queen-size bed, a 32-inch flat screen cable TV, a coffee and tea station, a mini-refrigerator and a bathroom with an 8” shower head. It is equipped with either 2 double beds good for 2 adults and 2 kids or 1 queen sized bed.

Executive Room Queen Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Executive Suite King This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Executive Suite Double This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Classic Room - Twin Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Classic Room - Queen Bed Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Premier Suite This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Premier Family Suite Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 3 beds.

Premier One-Bedroom Suite This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

Premier Two-Bedroom Suite Providing free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious suite provides a minibar, a safe deposit box, an electric kettle, a TV with cable channels, as well as garden views.

Guest Reviews
8.2
Very Good
Location
Situated in an accessible and strategically convenient area, Widus Hotel Clark receives much praise for its superb location. It's ideally positioned near a golf course, Clark Airport and several other attractions, making it a practical choice for both leisure and business travelers. The hotel is adjacent to a casino and close to two other premium hotels, including Marriott and Swissotel, which simplifies dining and entertainment plans.

Guests appreciate the accessibility to various establishments, coffee shops and restaurants just outside the hotel's premises. The proximity to the airport, being just a 10-minute drive away, adds a layer of convenience, especially for those with tight travel schedules.

The hotel offers good value for money, supported by spacious rooms with amenities like dual televisions that cater to a comfortable stay. However, a minor downside noted by some guests is the need for maintenance within the property. Despite this, the overall location and ambiance make it a favorable spot for visitors looking to explore the Clark area or participate in nearby conference events.

Breakfast
The breakfast offerings at Widus Hotel Clark receive consistent praise for their variety and quality. Guests commend the extensive selection, including both local and American choices, that ensures there's something for every palate. The buffet format is particularly celebrated with many highlighting it as amazing, superb and even fantabulous.

There have been improvements noted in the variety of dishes available compared to previous visits and the menu changes daily, keeping it fresh and interesting for longer stays. The food itself is described as delicious and a great start to the day with many guests emphasizing the broad assortment available. Both the quality and selection tend to meet or exceed expectations.

However, a few guests suggest room for further improvement, especially in terms of adding more selections and ensuring hot items remain warm. Despite these minor critiques, the breakfast experience is generally seen as very positive, complemented by the efficient and friendly staff who further enhance the dining atmosphere. Overall, the range of breakfast options at Widus Hotel Clark sets a solid foundation for a great day ahead.

Rooms
Widus Hotel Clark offers spacious, clean and comfortable rooms, making it a suitable choice for families. Guests frequently comment on the large, well-appointed rooms that come equipped with complete amenities. Many appreciate the newly renovated rooms that contribute to the overall cleanliness, aesthetics and accessibility of the hotel.

The positive feedback extends to the comfort of the rooms with the beds often highlighted as particularly comfortable. While these rooms are deemed decent and good value for the price, some guests note that they may not match the luxury of other 4 or 5-star hotels in the area. However, the newly updated basic rooms are noted to be surprisingly nice.

Family travelers and those with seniors in their group have found the accommodations satisfactory, especially with options like the executive room offering nice views and ample space.

On the downside, some guests have expressed concerns over the older rooms, pointing out issues such as a moldy smell, outdated bathroom equipment, stained flooring and dusty countertops. There are mentions of noisy air conditioning and the general need for renovation in parts of the hotel. Despite some maintenance issues and a somewhat dated aesthetic, the friendly staff and the spaciousness of the rooms are consistent redeeming qualities.

Beds
Widus Hotel Clark features comfortable beds, as several guests have noted their satisfaction with the comfort of the beds and the spaciousness of the rooms. However, some reviews indicated issues with bed size, mentioning that requests for queen-sized beds were sometimes unmet, resulting in twin beds instead. There are also comments about the discomfort of the pillows and the need for upgraded beddings. Additional concerns included itchy bed sheets, small bed sizes and squeaky, disproportionate beds. While some guests highlighted the comfort of the beds and the quality of the bathrooms, others pointed out that certain areas, like the comfort room, appeared old and dirty.

Cleanliness
Widus Hotel Clark receives generally favorable reviews regarding its cleanliness, particularly for its guest rooms. Guests frequently emphasized that the rooms were very clean, spacious and well-maintained, contributing to a positive overall experience. The hotel's surroundings were also noted for their cleanliness. Some guests highlighted the friendly and proactive staff, enhancing the appeal of staying at Widus Hotel Clark.

However, there were some areas for improvement. While most areas were clean, a few guests mentioned issues with bathroom cleanliness, including mold in some places and inadequately cleaned floors and carpeting. There were also suggestions to better address hard-to-reach areas. Despite these occasional lapses, the overall sentiment about cleanliness at Widus Hotel Clark is positive and the general atmosphere and room conditions are appreciated by many.

Staff
Widus Hotel Clark boasts an exceptional team whose service consistently impresses guests. The hotel is praised for its polite, friendly and professional staff who provide excellent customer service and ensure an amazing experience. From the receptionists to the bellboys and restaurant staff, everyone is described as kind, accommodating and always ready to assist. The professional and welcoming demeanor extends from in-person interactions to responsive email exchanges, highlighting the staff's proactive approach.

Guests frequently highlight the staff's friendliness, helpfulness and respectfulness. The employees are particularly noted for being courteous, generous and happy to assist guests in any way possible. Special mentions of staff members, such as Diana from the front desk, underline the personalized and attentive service that guests appreciate. The staff's accommodating nature, along with their proactive and responsive communication, helps in creating a hospitable environment where guests feel genuinely welcomed and cared for.

Pool
The pool at Widus Hotel Clark has received widespread acclaim from guests for its excellent maintenance and welcoming atmosphere. Featuring a large, clean design, the pool provides a comfortable and enjoyable swimming experience, complemented by appropriately balanced chlorine levels and commendable illumination. The pool area is well-thought-out, catering to both adults and children, highlighted by a fun slide that many young visitors particularly enjoy.

Guests have noted that the pool is a perfect spot for relaxation, often emphasizing its simplicity and the overall pleasant experience it affords. The helpful and courteous pool staff further enhance the positive experience. Although some found the pool area smaller than expected, its thoughtful design and upkeep negate any major disappointments.

Many visitors also appreciated the proximity of the pool to other amenities, such as the restaurant and gym, making it a central feature of their stay. Additionally, the hotel's proactive and responsive staff, both at the pool and in other areas, contribute to the high level of customer satisfaction. Overall, the pool at Widus Hotel Clark stands out as a significant attraction, praised for meeting and exceeding guest expectations.


Yes, Widus Hotel Clark has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Widus Hotel Clark.

No, Widus Hotel Clark doesn't allow dogs.

Yes, parking facilities are available at Widus Hotel Clark.

Yes, Widus Hotel Clark has a gym.

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