Woodlands Park Hotel is a charming and serene hotel nestled in the beautiful Surrey hills, offering easy access to London and Heathrow. The hotel's impressive Victorian/Gothic building is surrounded by lovely grounds and the staff is welcoming and helpful. The breakfast is excellent with a lovely selection of hot and cold items and the dinner is unforgettable with varied, tasty and well-cooked menu options. The rooms are comfortable and attractive with comfortable beds and spotless bathrooms. The hotel is extremely well presented with comfortable furnishings in public areas adding to the overall cleanliness. The staff is exceptional, going above and beyond to provide a wonderful experience for their guests. Overall, Woodlands Park Hotel is an excellent choice for those seeking a friendly, welcoming atmosphere with high levels of service and professionalism from its staff.
Holiday Inn London-Shepperton by IHG, offers a serene retreat in a tranquil countryside setting, appreciated for its clean and quiet surroundings. While not ideal for those seeking easy access to central London without a vehicle, the hotel's convenient location near the airport, plentiful on-site parking and ease of access cater well to travelers, particularly those with cars. The hotel's friendly and efficient staff significantly enhance the positive guest experience.
Breakfast at the hotel receives high praise for its variety and quality, providing a delightful start to the day despite occasional chaos during peak times. The dinner experience, though receiving mixed feedback, is often noted for its good food quality and value, especially for families with children who eat for free. The lack of vegan options and pricing are noted as areas for improvement.
Guests consistently commend the hotel's spacious, clean and comfortable rooms, which feature modern furnishings and cozy beds. The serene environment and the availability of a swimming pool make it a good choice for families, further highlighted by child-friendly amenities.
Cleanliness is a standout feature with guests praising the well-maintained rooms and overall hotel environment. The staff are frequently described as polite, friendly and accommodating, enhancing the stay with their professionalism and attentiveness.
The swimming pool is highly regarded, providing a warm and relaxing experience for guests, particularly families. The ample, on-site parking is another strong feature, offering convenience and sometimes inclusive in the room rate, though additional charges for parking are occasionally mentioned.
Overall, Holiday Inn London-Shepperton by IHG, excels in offering a peaceful and comfortable stay with excellent staff service, clean facilities and family-friendly amenities, making it a well-rounded choice for travelers.
DoubleTree by Hilton London Kingston Upon Thames is notably celebrated for its prime location in the heart of Kingston Upon Thames. Its proximity to the town center, shops, restaurants, cafes, train station and the Thames River makes it an ideal spot for both business and leisure travelers. The convenience of nearby public transportation options further enhances its appeal, allowing easy access to central London and nearby attractions, such as Twickenham and Hampton Court. The clean, well-maintained facilities and friendly staff contribute significantly to the overall positive experience.
Guests frequently commend the breakfast offerings, describing it as excellent with a wide variety of quality food options, including gluten-free choices. Despite occasional mentions of basic selections or early closing times, the breakfast experience is generally praised for its freshness and delicious options, supported by a welcoming atmosphere and attentive staff.
Dinner experiences, while mixed, often highlight the quality of the food and pleasant ambiance of the lobby bar. However, some guests note issues with slow service, limited menu options and early restaurant closing times, which sometimes limit dining choices.
The hotel's rooms receive strong positive feedback for their cleanliness, modern design, spaciousness and comfort, particularly the large, comfy beds and well-sized bathrooms. Despite minor issues like noise from nearby streets or trains and the absence of certain amenities such as fridges or room service, the overall impression is favorable.
The hotel's cleanliness is consistently praised with guests appreciating the regular maintenance and the spotless condition of common areas and rooms. The friendly and professional housekeeping staff further add to the hotel's reputation for cleanliness.
The staff at the DoubleTree by Hilton are frequently highlighted for their friendliness, professionalism and helpfulness, particularly at the reception. Positive interactions with the entire team contribute significantly to guests' enjoyable stays, despite occasional mentions of staff disorganization or slow service.
For families, the hotel offers a comfortable and clean environment with spacious family rooms and convenient adjoining room options. The high standard of cleanliness and fresh linens are particularly appreciated by families.
The beds at the hotel are especially noted for their comfort with many guests praising the soft feather pillows and spacious bed options that ensure a restful night's sleep.
Regarding its four-star status, the hotel receives mixed feedback. While some guests feel that the hotel lives up to its four-star rating with great amenities and value, others believe it falls short of the Hilton standard. Nonetheless, the location is often seen as adding significant value.
Finally, for business travelers, the hotel's strategic location and excellent business setup make it a popular choice. Despite the relatively high cost of parking and rooms, the friendly and knowledgeable staff contribute positively to the overall business travel experience.
In summary, DoubleTree by Hilton London Kingston Upon Thames offers a convenient, comfortable and clean stay with excellent service from a friendly staff, making it a strong choice for both leisure and business travelers.
The Hilton Cobham is highly favored by guests for numerous aspects, particularly its enchanting location, breakfast offering, room quality, cleanliness and staff service. Nestled amidst lush gardens and beautiful scenery, guests appreciate the hotel's tranquil ambiance despite its proximity to major roads like the M25 and A3. This prime location offers convenient access to Cobham village, Chessington, Painshill and other local attractions, making it an ideal retreat for travelers.
Notably, the hotel’s breakfast garners widespread praise. Guests enthusiastically highlight the extensive variety of hot and cold options, excellent presentation and the quality and taste of the food. The breakfast experience is further enhanced by the friendly and efficient service from the staff.
While the dinner service receives mixed reviews, many guests enjoy dining on the terrace and commend the food quality and variety, along with the pleasant and attentive service. However, some diners find the costs high and the menu limited, alongside sporadic issues with service speed.
The rooms at Hilton Cobham are frequently lauded for their cleanliness, comfort and spaciousness. Guests appreciate the modern, well-maintained interiors, large comfortable beds and bright ambiance. Minor issues such as noise from other guests and occasional concerns with amenities like air conditioning do appear, but overall, the rooms consistently meet guest expectations.
Cleanliness throughout the hotel receives high commendation with guests recognizing the spotless condition of both rooms and communal areas. Guests note the hotel maintains a high standard of hygiene, adding to their sense of comfort and satisfaction.
The Hilton Cobham’s staff are highlighted as a standout feature. The team is praised for their responsiveness, friendliness and professional service, contributing significantly to the positive experiences of guests.
Parking amenities are convenient with ample space and facilities for electric vehicle charging, though parking fees are a point of contention among guests. The hotel's EV charging facilities are appreciated, despite occasional issues with non-functioning chargers.
Families find the Hilton Cobham accommodating with spacious family rooms, cots and high chairs, making it a good choice for visitors with children. The beds also receive high marks for comfort, contributing to restful stays, despite some noting preferences for softer mattresses.
In summary, Hilton Cobham excels in providing a serene location, excellent breakfast, clean and comfortable rooms and stellar service, making it a favored choice for travelers seeking tranquility and convenience. While minor areas like dinner service, Wi-Fi connectivity and parking fees could improve, the overall guest experience remains exceptionally positive.
The Lensbury Resort offers a tranquil getaway on the banks of the River Thames with beautifully maintained grounds and easy access to Richmond Park, Hampton Court and Twickenham. The setting is ideal for nature lovers and provides convenient access to central London via public transport. Guests appreciate the ample space for leisurely walks, cycling routes and nearby pubs.
Breakfast at the resort receives high praise for its variety, quality produce and accommodating staff. The spacious breakfast room offers a buffet style set-up catering to various dietary needs, including gluten-free options. Though generally positive, a few guests experienced occasional delays in replenishment during peak hours.
Dinner experiences are mixed with standout dishes like lamb and hake receiving high marks, while the limited dinner menu and slow service present some challenges. Although the scenic setting and facilities add to the experience, improvements in menu diversity and service efficiency are recommended.
Rooms receive mixed feedback; while some are spacious and comfortable, many are considered small and outdated with maintenance issues. Guests commend the cleanliness but note that refurbishment and improved amenities are needed in some rooms. The picturesque surroundings and quiet ambiance contrast with the high room rates, which some feel do not offer good value.
Cleanliness overall receives positive remarks with rooms and shared facilities often described as spotless. Beautifully kept grounds and a clean property enhance the pleasant atmosphere. However, lapses in housekeeping standards such as dirty carpets and mold in showers are noted by some.
Staff is consistently praised for their friendliness and attentiveness, significantly contributing to a welcoming stay. Reception, bar and breakfast staff are frequently highlighted for their excellent service, though occasional instances of less trained or disinterested staff members are mentioned.
WiFi experiences vary; while some guests find it strong and reliable, others face connectivity issues. Consistent high-speed internet access would enhance the guest experience.
The spa is a highlight, offering well-equipped and relaxing facilities. Guests appreciate the range of treatments and the helpful staff. Minor concerns include occasional crowding and a desire for more amenities, but the spa generally receives positive reviews.
The gym at The Lensbury Resort also stands out, described as spacious and well-equipped. Visitors enjoy the range of modern equipment and the clean, well-maintained facilities. Fitness classes and additional activities such as kayaking add to the positive experience, though some note it can be crowded in the mornings.
The resort's pool facilities are family-friendly and well-maintained with guests particularly enjoying the heated indoor pool. The availability of both indoor and outdoor options, though separate from the main hotel, offers convenience and adds to the resort’s allure.
In summary, The Lensbury Resort is lauded for its stunning location, excellent breakfast and friendly staff. While the dinner menu and room conditions present some challenges, the clean facilities, superior gym and spa and beautiful grounds make it a favored choice for a relaxing retreat. Improvements in menu variety, room upgrades and WiFi reliability could further enhance the guest experience.
The 'Hand and Spear' hotel presents a charming and strategically convenient location near Weybridge station, making it an ideal base for both leisure and business travelers. The surroundings combine scenic beauty with accessibility, allowing guests to effortlessly explore local attractions or travel to London. The serene and picturesque grounds offer a peaceful ambiance, despite the lively atmosphere of the adjacent pub and restaurant.
Breakfast at the 'Hand and Spear' consistently receives high praise, marked by descriptive adjectives such as fantastic, brilliant, and exceptional. Guests enjoy a variety of breakfast options served in a calming conservatory setting, with ample choices contributing to a delightful start to the day. The dining experience extends to dinner, with guests relishing excellent meals marked by quality and presentation, including standout dishes like the Sunday roast and impressive culinary accommodations for dietary needs.
The rooms at the hotel are celebrated for their spaciousness, cleanliness, and inviting design. Guests appreciate the thoughtful balance between historic charm and modern comfort, with well-equipped interiors featuring luxury toiletries and comfortable bedding. The stylish and unique decor, combined with excellent shower facilities and quiet ambiance, create a home-away-from-home experience.
Cleanliness across the hotel is highly commended, contributing to a relaxing retreat. The high standards of hygiene coupled with the beautifully designed interiors ensure a cozy stay. The dedication of the staff enhances the overall atmosphere, providing exceptional service that is frequently noted for its friendliness and attentiveness. The hotel team is recognized for their obliging and supportive approach, with thoughtful gestures like complimentary tiffin exemplifying their commitment to guest satisfaction.
Parking facilities are generally seen as a positive feature, offering convenience and security, though guests are advised to arrive early due to limited spaces. The beds provide a particularly comfortable sleeping experience, adding to the overall sense of coziness, despite occasional minor feedback on pillows or firmness.
Overall, the 'Hand and Spear' stands out for its thoughtful combination of convenience, comfort, and exceptional service, creating a welcoming and memorable stay for travelers seeking a serene and stylish haven.
Warren House Hotel has garnered substantial praise for its idyllic location, blending serene countryside tranquility with urban convenience. Set in lush surroundings near Richmond Park, it offers a picturesque Victorian building and well-maintained gardens that provide a relaxing escape. Visitors appreciate its convenient proximity to nearby attractions and reliable public transport links.
Breakfast generally receives positive feedback for its variety and quality, highlighted by freshly made yogurt and Full English breakfasts. However, guests note occasional shortcomings like limited selection, cold food and disorganization. Dinner also earns high marks for delicious and well-prepared meals, though some find the prices steep and service inconsistent.
Rooms at Warren House Hotel are commended for their cleanliness, comfort and modern amenities. They are often described as spacious and well-decorated, maintaining a balance of historical charm and contemporary comforts. Guests appreciate the comfortable beds, clean bathrooms and garden views, although some minor maintenance issues and noise concerns are occasionally noted. The hotel's cleanliness is consistently highlighted with even the swimming pool receiving praise for its upkeep.
The staff at Warren House Hotel are frequently mentioned as a standout feature, described as exceptionally attentive, friendly and helpful. Many guests single out specific staff members for their outstanding service, contributing to a welcoming atmosphere despite occasional slow service.
Wi-Fi is largely reliable and appreciated by guests, particularly those visiting for work. The gym facilities are well-equipped and well-maintained, though some guests note its somewhat inconvenient location. The indoor swimming pool is often praised for its cleanliness and warm temperature, despite occasional maintenance closures.
Parking is another strength with ample, secure and easy options contributing to a stress-free stay. The hotel is also family-friendly, offering spacious rooms, child-friendly amenities and a safe environment that enhances the overall experience for families.
In summary, Warren House Hotel excels in providing a tranquil yet accessible location, high cleanliness standards and exceptional staff service. While breakfast and dining could improve in terms of variety and organization, the well-appointed rooms, reliable amenities and family-friendly atmosphere make it a commendable choice for a memorable stay.
Brooklands Hotel & Spa is a luxurious hotel located in a prime location for car enthusiasts, overlooking the tracks of Mercedes Benz world and close to Brooklands Museum. The hotel's location is a major selling point with guests appreciating its historical significance and proximity to car events. The rooms are spacious, clean and comfortable with modern and stylish decor and the bathrooms are luxurious and well-appointed. The staff are friendly, helpful and professional with some guests singling out individual staff members for their exceptional service. However, the hotel's breakfast and dinner options have received mixed reviews with some guests finding them limited and expensive. The spa facilities are not included in the room rate and have received mixed reviews with some guests disappointed with the limited facilities available. The hotel charges £10 per day for parking, which many guests feel is an unnecessary additional expense. Despite some issues, Brooklands Hotel & Spa is a great option for families with spacious and comfortable family rooms and excellent facilities to keep the kids entertained. Overall, the hotel is a luxurious and unforgettable experience that guests highly recommend.
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Luxury
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