Hilton Cobham
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Summary of reviewsThe Hilton Cobham is highly favored by guests for numerous aspects, particularly its enchanting location, breakfast offering, room quality, cleanliness and staff service. Nestled amidst lush gardens and beautiful scenery, guests appreciate the hotel's tranquil ambiance despite its proximity to major roads like the M25 and A3. This prime location offers convenient access to Cobham village, Chessington, Painshill and other local attractions, making it an ideal retreat for travelers.
Notably, the hotel’s breakfast garners widespread praise. Guests enthusiastically highlight the extensive variety of hot and cold options, excellent presentation and the quality and taste of the food. The breakfast experience is further enhanced by the friendly and efficient service from the staff.
While the dinner service receives mixed reviews, many guests enjoy dining on the terrace and commend the food quality and variety, along with the pleasant and attentive service. However, some diners find the costs high and the menu limited, alongside sporadic issues with service speed.
The rooms at Hilton Cobham are frequently lauded for their cleanliness, comfort and spaciousness. Guests appreciate the modern, well-maintained interiors, large comfortable beds and bright ambiance. Minor issues such as noise from other guests and occasional concerns with amenities like air conditioning do appear, but overall, the rooms consistently meet guest expectations.
Cleanliness throughout the hotel receives high commendation with guests recognizing the spotless condition of both rooms and communal areas. Guests note the hotel maintains a high standard of hygiene, adding to their sense of comfort and satisfaction.
The Hilton Cobham’s staff are highlighted as a standout feature. The team is praised for their responsiveness, friendliness and professional service, contributing significantly to the positive experiences of guests.
Parking amenities are convenient with ample space and facilities for electric vehicle charging, though parking fees are a point of contention among guests. The hotel's EV charging facilities are appreciated, despite occasional issues with non-functioning chargers.
Families find the Hilton Cobham accommodating with spacious family rooms, cots and high chairs, making it a good choice for visitors with children. The beds also receive high marks for comfort, contributing to restful stays, despite some noting preferences for softer mattresses.
In summary, Hilton Cobham excels in providing a serene location, excellent breakfast, clean and comfortable rooms and stellar service, making it a favored choice for travelers seeking tranquility and convenience. While minor areas like dinner service, Wi-Fi connectivity and parking fees could improve, the overall guest experience remains exceptionally positive.
Categories
Notably, the hotel’s breakfast garners widespread praise. Guests enthusiastically highlight the extensive variety of hot and cold options, excellent presentation and the quality and taste of the food. The breakfast experience is further enhanced by the friendly and efficient service from the staff.
While the dinner service receives mixed reviews, many guests enjoy dining on the terrace and commend the food quality and variety, along with the pleasant and attentive service. However, some diners find the costs high and the menu limited, alongside sporadic issues with service speed.
The rooms at Hilton Cobham are frequently lauded for their cleanliness, comfort and spaciousness. Guests appreciate the modern, well-maintained interiors, large comfortable beds and bright ambiance. Minor issues such as noise from other guests and occasional concerns with amenities like air conditioning do appear, but overall, the rooms consistently meet guest expectations.
Cleanliness throughout the hotel receives high commendation with guests recognizing the spotless condition of both rooms and communal areas. Guests note the hotel maintains a high standard of hygiene, adding to their sense of comfort and satisfaction.
The Hilton Cobham’s staff are highlighted as a standout feature. The team is praised for their responsiveness, friendliness and professional service, contributing significantly to the positive experiences of guests.
Parking amenities are convenient with ample space and facilities for electric vehicle charging, though parking fees are a point of contention among guests. The hotel's EV charging facilities are appreciated, despite occasional issues with non-functioning chargers.
Families find the Hilton Cobham accommodating with spacious family rooms, cots and high chairs, making it a good choice for visitors with children. The beds also receive high marks for comfort, contributing to restful stays, despite some noting preferences for softer mattresses.
In summary, Hilton Cobham excels in providing a serene location, excellent breakfast, clean and comfortable rooms and stellar service, making it a favored choice for travelers seeking tranquility and convenience. While minor areas like dinner service, Wi-Fi connectivity and parking fees could improve, the overall guest experience remains exceptionally positive.
Business Hotel
This hotel offers a range of business accommodation and conferencing facilities, making it a great choice for business visitors.
4-Star Hotel
Hilton Cobham is a comfortable and well-equipped hotel with modern amenities. Its location and services ensure a pleasant stay for both leisure and business travelers.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Guest Reviews
The Hilton Cobham boasts a wonderful location that has received numerous positive remarks from guests. Nestled in a beautiful, tranquil setting, it offers convenient access to both the M25 and A3 motorways, making it an ideal choice for those traveling to and from London or Heathrow. Guests appreciate the peaceful ambience, often highlighted by the birds singing, giving a sense of being in a forest despite its proximity to major roads.
Surrounded by lush gardens and beautiful scenery, the hotel is not only aesthetically pleasing but functional with amenities like EV charging points and ample parking. Its proximity to destinations such as Cobham village, Chessington, Painshill, Wisley and Brooklands makes it convenient for both leisure and event-related visits.
The hotel is particularly praised for its quiet and secluded atmosphere, making it an excellent retreat while still being close to local attractions and facilities. The serene environment does not impede accessibility; shops and restaurants are just a short drive away, adding to the convenience for guests.
While some reviews mention potential noise from the highway and the necessity of having a car due to limited walkable local amenities, the general consensus is that the Hilton Cobham's location is excellent, particularly for those seeking a peaceful stay close to key destinations.
The breakfast at Hilton Cobham receives widespread praise from guests, building a strong reputation as a standout feature of their stays. The extensive buffet offers a plethora of hot and cold options, ensuring a varied and satisfying start to the day. Guests consistently describe the breakfast as excellent with particular emphasis on the high quality and variety of the food available. The breakfast is marked by good presentation and the excellent organization of the buffet layout, which caters to all dietary needs.
The quality of ingredients is highlighted with many describing the food as delicious and tasty. Diners appreciate the plentiful and freshly cooked options available and some guests particularly enjoy the ability to dine outside. Breakfast service is often complemented by the friendliness and efficiency of the staff, adding to the enjoyable experience.
Several guests noted the ample choice and the fantastic variety of options, from traditional cooked items to healthier choices like smoothies. The breakfast spread is consistently described as amazing, superb and even out of this world by some. Overall, the breakfast at Hilton Cobham significantly enhances guests' stays, leaving them impressed with both the quality of the food and the exceptional service provided.
Reviews of the Hilton Cobham's dinner service present a mixed experience for guests. On the positive side, the terrace dinner atmosphere is delightful and diners frequently praised the food quality, labeling it as very good, excellent and even incredible. The menu offers plenty of options and guests appreciated enjoyable evenings in the hotel's restaurant. Several noted that the staff were friendly and attentive, enhancing the dining experience. Some dishes, such as the Caesar salad with chicken and steak, received special mentions for their quality.
However, not all feedback was glowing. Many guests found the dinner to be overpriced and not meeting the expected Hilton standard. Complaints about slow service and limited menu choices were common with some diners experiencing wait times and poor quality food, such as overcooked fish and cold BBQ dishes. There were also mentions of dishes being incorrectly prepared or not matching the order. The restaurant's high prices for average quality food did not sit well with reviewers and instances of rude bar staff further marred the dining experience for some.
Overall, although the food could be very good and the setting pleasant, the inconsistent service and menu limitations left room for improvement.
The guest reviews for Hilton Cobham highlight the hotel's rooms as generally impressive. Many guests praised the cleanliness, noting that rooms were spotless and very clean. Comfort was also a recurring theme with mentions of large, comfortable beds and cozy rooms providing restful stays. The rooms were described as spacious and well-appointed, featuring modern and newly refurbished interiors. Guests also appreciated the bright and inviting ambiance, excellent amenities and the serene and quiet surroundings. Bathrooms received positive remarks for their cleanliness and quality.
While the hotel managed to deliver in terms of comfort and cleanliness, a few guests pointed out minor issues such as noise from other guests or the lack of storage space. Additionally, some visitors mentioned that certain room features could be improved, such as the air conditioning system and room phones. Despite these small concerns, the vast majority of reviews reflected a positive experience with the rooms at Hilton Cobham, making it a commendable choice for a comfortable stay.
Nestled in a scenic setting with a forest perfect for dog walks, Hilton Cobham has garnered numerous positive reviews for its bedding arrangements. Many guests have emphasized the comfort and size of the beds with phrases like large comfortable bed, huge comfortable bed and super comfortable bed recurring frequently. The bedding is often described as fantastic with mattresses and pillows that cater to a restful night's sleep. Several mentioned the beds as being incredibly comfy, highlighting the luxurious feel and often very soft pillows. Families looking for ample space will be pleased with the massive size bed offerings and extra king-sized beds.
However, there are some mixed feelings regarding the firmness of the mattresses with instances of guests finding the beds very firm or too hard. A few reviews even noted discomfort, such as a bed being hard and creaky or an uncomfortable mattress that led to back issues. Despite these isolated instances, the general consensus remains highly favorable towards the comfort and quality of the beds at Hilton Cobham.
Whether you end up with a large bed or two single beds pushed together, the majority of guests agree that the beds contribute to a comfortable and refreshing stay. The overall sentiment is that the hotel provides a pleasant sleeping experience that enhances the guest's enjoyment of their visit.
Hilton Cobham consistently receives high praise for its standards of cleanliness. Guests frequently describe the rooms as spotless, immaculate and bright, noting that the hotel maintains a very high standard of hygiene throughout. The bathrooms, in particular, are often highlighted as being really clean and well-appointed. Many guests find the rooms not only clean but also comfortable and tastefully decorated.
The hotel itself is recognized as one of the cleanest in all areas with facilities that are both modern and well-maintained. Visitors appreciate the spacious and tidy rooms, the excellent overall cleanliness and the well-kept properties, despite its age, ensuring a welcoming and hygienic environment.
While a handful of reviews mention minor issues with specific areas such as toilet cleanliness and the hotel under renovation, the overwhelmingly positive feedback underscores the hotel's commitment to maintaining a pristine environment. Staff also receive commendations for their friendliness and attentiveness, further contributing to the pleasant and clean experience at Hilton Cobham.
Visitors to Hilton Cobham often praise the hotel's staff, describing them as responsive, attentive and consistently friendly. Numerous reviews highlight the exceptional friendliness and professionalism of the team with many guests noting the welcoming atmosphere created by the staff upon arrival and throughout their stay. The staff are frequently mentioned as being very helpful and courteous, often going above and beyond to ensure a pleasant experience for guests.
Many guests specifically point out the lovely, accommodating and polite demeanor of the reception and restaurant staff. The efficiency and attentiveness of the team are also recurring themes in the reviews with staff being described as well-trained and motivated to serve. A number of visitors appreciate the superb customer service and the willingness of the staff to assist with any issues or questions that arise.
While there are occasional mentions of less positive experiences, such as periods of inattentiveness or instances of rudeness, the overwhelming sentiment is that the Hilton Cobham staff are a standout feature of the hotel, consistently contributing to a positive and enjoyable stay for guests.
Travelers to Hilton Cobham have mixed opinions regarding the hotel's Wi-Fi service. While some guests noted that the Wi-Fi worked well throughout the hotel, others encountered significant difficulties with connectivity in their rooms. Communication through the hotel's app was praised prior to arrival, suggesting that some aspects of the digital service are reliable. However, many reviews pointed out the absence of free Wi-Fi and mentioned weak or unreliable connections with frequent buffering. Paying for Wi-Fi was a common point of disappointment among guests. It seems that improving the Wi-Fi connectivity and making it complimentary could enhance the overall guest experience at Hilton Cobham.
Hilton Cobham boasts a range of fitness amenities that have garnered mixed reviews. Guests appreciate the modern, well-equipped fitness center, often describing it as a great facility with good, kitted-out features. Additionally, many have praised the brilliant sauna and the overall quality of the gym facilities, which meet the requirements of travelers with specific fitness goals, such as those participating in rigorous events like marathons.
However, some reviews highlight areas needing improvement. Complaints include the gym being small with limited space and no natural light. At times, the gym was found to be closed or inaccessible due to refurbishment, which was an inconvenience for some guests. Overall, while the gym has its merits, there are certain aspects that could benefit from better maintenance and expansion to enhance the guest experience.
Hilton Cobham features tennis courts that receive mixed reviews from its guests. While some guests appreciate the presence of the courts and describe them as great facilities, there are concerns from others about their upkeep. Specifically, mentions include that the tennis courts appear neglected and unkempt, suggesting that they have seen better days. However, for those who enjoy playing tennis, there are positive remarks about the tennis court facilities being a notable amenity at the hotel.
Parking at the Hilton Cobham receives mixed reviews from guests. Many found the parking situation convenient, praising the plenty of spaces available, the ease of parking and the secure environment. Guests also acknowledged the value added by facilities like EV chargers and the availability of disabled parking. However, there is a widespread dissatisfaction regarding the parking fees. Several guests noted the unexpected and additional costs, finding the £8 per night charge or £16 for two nights, to be excessive. Some felt that residents should not have to pay for parking and that the charges were not well communicated prior to their stay. Despite ample parking and the overall convenience, the parking fees remain a significant point of contention.
The Hilton Cobham offers convenient amenities for electric vehicle owners, featuring EV chargers in its car park. Guests appreciated the easy access to these chargers, making their travel more seamless. The car charging points were highlighted as a positive feature, adding to the overall convenience. While some reviews pointed out issues such as non-functional chargers and the absence of EV charging at certain times, the availability of fully operational car recharge stations generally received favorable remarks. Overall, the EV charging options were seen as beneficial for travelers with electric cars.
Hilton Cobham has garnered positive feedback for being a family-friendly hotel. Guests have praised the family rooms for being clean and spacious with ample room for families of various sizes. The family suites are particularly noted for their appeal and cots are available to ensure young children have a comfortable stay. High chairs are provided, highlighting the hotel’s thoughtfulness towards families with young children. Additionally, there is good access for children throughout the hotel. Although some guests mentioned noisy children affecting the dining atmosphere and a limited lunch menu for kids, the hotel staff are recognized for accommodating dietary requirements with recommendations. Overall, Hilton Cobham is well-regarded as a good choice for families, providing a welcoming environment for children of different ages.
Hilton Cobham proves to be a solid four-star hotel, delivering a good value for money. Guests often note that it meets reasonable expectations for a Hilton property with its offerings aligning well with its four-star rating. While some visitors feel it could be more luxurious, the general consensus is that it deserves its rating and fits the standards expected of such a hotel. The hotel's ability to accommodate requests for features like quiet rooms with balconies and garden views is appreciated and contributes to its image as a comfortable and reliable choice. However, there are mentions that the hotel feels dated, suggesting that while it provides a true four-star experience, there is room for enhancement to fully satisfy its guests. Despite this, Hilton Cobham continues to deliver on the promise of a dependable and enjoyable stay.
Hilton Cobham is a practical choice for business travelers, offering a range of amenities tailored to their needs. Guests have successfully gained new clients during their stays, pointing to the hotel’s suitability for business activity. The location is particularly praised as perfect and convenient for business trips with many guests highlighting its business-friendly environment. The presence of corporate offices within the building enhances the professional atmosphere.
The hotel offers several areas conducive to work, such as spaces just off the restaurant and the cafeteria, which serves as a good place to work. There are dedicated business rooms and meeting spaces; however, some reviews noted that meeting rooms can be loud and workroom space may be limited. Despite these minor concerns, the overall feedback shows guests find it very good for business stays and many highly recommend Hilton Cobham to other businesses. The hotel is described as a fairly basic business hotel, but its strengths lie in its strategic location and functional facilities catering to business needs.
Hilton Cobham offers a range of accessible-friendly accommodations that caters well to guests with disabilities. Many reviews highlight the hotel's excellent accessibility with several accessible rooms available that are ideally located, often next to the reception for added convenience. These rooms feature accessible-friendly options, such as accessible bathrooms, making them suitable for guests with mobility scooters. The hotel provides good disabled access throughout, ensuring easy navigation and support for disabled guests. Although a few reviews mention minor issues like difficulties with small sets of stairs, overall, the hotel's disabled access is highly praised with numerous positive remarks about the comprehensive range of accessible options. Hilton Cobham demonstrates a clear commitment to accommodating the needs of all guests, including those with disabilities.
Hilton Cobham stands out as an excellent choice for honeymooners, offering a range of facilities and services that enhance a romantic getaway. Described as honeymoon-worthy with elegant salons perfect for the occasion, the hotel caters well to newlyweds. Guests have highlighted the availability of special honeymoon packages, which add an exclusive touch to the experience. Additionally, thoughtful gestures such as anniversary surprises with sparkling wine further contribute to the hotel's charm for couples celebrating their love. While not all reviews explicitly mention honeymoons, the consistent positive feedback underlines the hotel's suitability for such significant occasions.
Hilton Cobham offers a serene and relaxing environment, perfect for a romantic retreat. Guests often highlight the hotel's stunning views which enhance the romantic atmosphere. Couples appreciate the romantic dinners and the idyllic setting for anniversaries, making it an ideal spot for memorable celebrations. The property features adults-only options and thoughtful romantic touches such as special bags for couples, contributing to an unforgettable romantic stay. Though there were a few negative experiences, the overall sentiment suggests that Hilton Cobham provides a great backdrop for a romantic getaway.
Nestled in a picturesque location, Hilton Cobham is highly praised for its dog-friendly environment. The hotel boasts great facilities catering specifically to guests with dogs, making it a top choice for dog owners. Dogs are allowed in the rooms and in a separate restaurant area, ensuring a comfortable stay for both pets and their owners. The grounds are dog-friendly, offering ample space for dog-walking and beautiful spots to enjoy a stroll with your furry friend.
Many have noticed the welcoming attitude of the staff towards dogs with some guests highlighting that their dogs loved the experience. However, while the hotel charges a fee for bringing pets, some guests pointed out a lack of specific amenities like dog bowls. Despite this, Hilton Cobham’s dog-friendly atmosphere and excellent facilities create a warm and inviting space for all dog owners.
Do note that dogs are not permitted inside the main restaurants, but with plenty of accessible areas for walking and a pet-friendly attitude, the hotel remains a favorite for those traveling with their canine companions.
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Location
Surrounded by lush gardens and beautiful scenery, the hotel is not only aesthetically pleasing but functional with amenities like EV charging points and ample parking. Its proximity to destinations such as Cobham village, Chessington, Painshill, Wisley and Brooklands makes it convenient for both leisure and event-related visits.
The hotel is particularly praised for its quiet and secluded atmosphere, making it an excellent retreat while still being close to local attractions and facilities. The serene environment does not impede accessibility; shops and restaurants are just a short drive away, adding to the convenience for guests.
While some reviews mention potential noise from the highway and the necessity of having a car due to limited walkable local amenities, the general consensus is that the Hilton Cobham's location is excellent, particularly for those seeking a peaceful stay close to key destinations.
Breakfast
The quality of ingredients is highlighted with many describing the food as delicious and tasty. Diners appreciate the plentiful and freshly cooked options available and some guests particularly enjoy the ability to dine outside. Breakfast service is often complemented by the friendliness and efficiency of the staff, adding to the enjoyable experience.
Several guests noted the ample choice and the fantastic variety of options, from traditional cooked items to healthier choices like smoothies. The breakfast spread is consistently described as amazing, superb and even out of this world by some. Overall, the breakfast at Hilton Cobham significantly enhances guests' stays, leaving them impressed with both the quality of the food and the exceptional service provided.
Dinner
However, not all feedback was glowing. Many guests found the dinner to be overpriced and not meeting the expected Hilton standard. Complaints about slow service and limited menu choices were common with some diners experiencing wait times and poor quality food, such as overcooked fish and cold BBQ dishes. There were also mentions of dishes being incorrectly prepared or not matching the order. The restaurant's high prices for average quality food did not sit well with reviewers and instances of rude bar staff further marred the dining experience for some.
Overall, although the food could be very good and the setting pleasant, the inconsistent service and menu limitations left room for improvement.
Rooms
While the hotel managed to deliver in terms of comfort and cleanliness, a few guests pointed out minor issues such as noise from other guests or the lack of storage space. Additionally, some visitors mentioned that certain room features could be improved, such as the air conditioning system and room phones. Despite these small concerns, the vast majority of reviews reflected a positive experience with the rooms at Hilton Cobham, making it a commendable choice for a comfortable stay.
Beds
However, there are some mixed feelings regarding the firmness of the mattresses with instances of guests finding the beds very firm or too hard. A few reviews even noted discomfort, such as a bed being hard and creaky or an uncomfortable mattress that led to back issues. Despite these isolated instances, the general consensus remains highly favorable towards the comfort and quality of the beds at Hilton Cobham.
Whether you end up with a large bed or two single beds pushed together, the majority of guests agree that the beds contribute to a comfortable and refreshing stay. The overall sentiment is that the hotel provides a pleasant sleeping experience that enhances the guest's enjoyment of their visit.
Cleanliness
The hotel itself is recognized as one of the cleanest in all areas with facilities that are both modern and well-maintained. Visitors appreciate the spacious and tidy rooms, the excellent overall cleanliness and the well-kept properties, despite its age, ensuring a welcoming and hygienic environment.
While a handful of reviews mention minor issues with specific areas such as toilet cleanliness and the hotel under renovation, the overwhelmingly positive feedback underscores the hotel's commitment to maintaining a pristine environment. Staff also receive commendations for their friendliness and attentiveness, further contributing to the pleasant and clean experience at Hilton Cobham.
Staff
Many guests specifically point out the lovely, accommodating and polite demeanor of the reception and restaurant staff. The efficiency and attentiveness of the team are also recurring themes in the reviews with staff being described as well-trained and motivated to serve. A number of visitors appreciate the superb customer service and the willingness of the staff to assist with any issues or questions that arise.
While there are occasional mentions of less positive experiences, such as periods of inattentiveness or instances of rudeness, the overwhelming sentiment is that the Hilton Cobham staff are a standout feature of the hotel, consistently contributing to a positive and enjoyable stay for guests.
Wi-Fi
Gym
However, some reviews highlight areas needing improvement. Complaints include the gym being small with limited space and no natural light. At times, the gym was found to be closed or inaccessible due to refurbishment, which was an inconvenience for some guests. Overall, while the gym has its merits, there are certain aspects that could benefit from better maintenance and expansion to enhance the guest experience.
Tennis
Parking
EV charging stations
Family
4 Star
Business
The hotel offers several areas conducive to work, such as spaces just off the restaurant and the cafeteria, which serves as a good place to work. There are dedicated business rooms and meeting spaces; however, some reviews noted that meeting rooms can be loud and workroom space may be limited. Despite these minor concerns, the overall feedback shows guests find it very good for business stays and many highly recommend Hilton Cobham to other businesses. The hotel is described as a fairly basic business hotel, but its strengths lie in its strategic location and functional facilities catering to business needs.
Accessible
Honeymoon
Romantic
Dog Friendly
Many have noticed the welcoming attitude of the staff towards dogs with some guests highlighting that their dogs loved the experience. However, while the hotel charges a fee for bringing pets, some guests pointed out a lack of specific amenities like dog bowls. Despite this, Hilton Cobham’s dog-friendly atmosphere and excellent facilities create a warm and inviting space for all dog owners.
Do note that dogs are not permitted inside the main restaurants, but with plenty of accessible areas for walking and a pet-friendly attitude, the hotel remains a favorite for those traveling with their canine companions.
No, Hilton Cobham doesn't have any pool.
No, a spa isn't available at Hilton Cobham.
Yes, Hilton Cobham welcomes dogs.
No, parking facilities aren't available at Hilton Cobham.
Yes, Hilton Cobham has a gym.
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