Hôtel Albert Elisabeth Gare SNCF

Clermont-Ferrand 45.77914100, 3.09673400 , 37, Av Albert Elisabeth (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHôtel Albert Elisabeth Gare SNCF in Clermont-Ferrand boasts an ideal location, just a few minutes’ walk from the SNCF train station and within easy reach of the city center and key local attractions. The hotel's central yet quiet setting, coupled with its easy access to transportation, restaurants and shops, makes it a convenient base for both business travelers and tourists. Guests frequently highlight the hotel's affordability and adequate facilities, further enhanced by the friendly and accommodating staff.

Breakfast at the hotel generally meets guests' expectations with its hearty and diverse offerings, including pastries, cheese and eggs. While some guests appreciated the buffet-style service and the option to dine on a pleasant terrace, others noted the need for more variety and better attention to detail in replenishing items and maintaining cleanliness. Despite these minor shortcomings, the breakfast is seen as a satisfactory start to the day for many.

The rooms at Hôtel Albert Elisabeth are well-received for their cleanliness, comfort and pleasant decoration. Though the rooms are often described as small and some bathrooms as cramped, guests appreciate the cozy and calm environment. Cleanliness stands out with frequent mentions of spotless conditions, though there are occasional maintenance issues such as outdated furniture and noise from water pipes.

Cleanliness is generally good across the hotel with many guests commenting positively on the clean and modern decor and well-maintained rooms and common areas. However, some noted issues with stained carpets and minor cleaning oversights.

The staff at the hotel receive high praise for their friendliness and professionalism. Guests appreciate the welcoming and helpful nature of the reception staff, who greatly contribute to a positive staying experience.

Regarding amenities, the free Wi-Fi service has mixed reviews with some guests reporting reliable connections while others mention frequent disconnections and difficulties, especially on the top floor. Family travelers note the presence of well-appointed family rooms but mention the lack of specific family-oriented amenities and services.

Beds at the hotel are generally described as comfortable with clean and satisfactory bedding. There are some isolated complaints about the firmness and small size of the beds, particularly the French double beds and sofa beds. Overall, guests find the bedding to provide a good sleeping experience.

Hôtel Albert Elisabeth Gare SNCF is considered a functional and affordable choice for travelers, offering practical accommodations with friendly service. While it provides good value for money, it lacks the more refined amenities and modern features typically associated with a three-star rating, making it suitable for those looking for basic comfort rather than luxurious facilities.
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Dog Friendly Hotel
This hotel welcomes pets. The hotel's location and services make it a practical choice for travelers with dogs.

Cheap Hotel
Located near the train station, this hotel offers affordable accommodation with easy access to transportation. It provides basic amenities suitable for budget-conscious travelers.

Family Friendly Hotel

Room Types
Double Bed room Air-conditioned room with private bathroom including free toiletries and hairdryer. Satellite TV and ironing facilities are provided.

Twin Room Air-conditioned room with private bathroom including free toiletries and hairdryer. Satellite TV and ironing facilities are provided.

Double Bed Room and 1 single sofa This air-conditioned room comes with a double bed and an additional single bed. The private bathroom includes free toiletries and a hairdryer. Satellite TV and ironing facilities are also provided.

Family Room Air-conditioned room with private bathroom including free toiletries and hairdryer. Satellite TV and ironing facilities are provided. Please note that bed preference is subject to availability.

Guest Reviews
7.3
Good
Location
Hôtel Albert Elisabeth Gare SNCF in Clermont-Ferrand is ideally located, boasting a prime position just a few minutes’ walk from the SNCF train station. Guests appreciate its central yet quiet setting, which is also within walking distance of the city center and key attractions such as the historic district and Place de Jaude. The hotel provides a convenient base for both business travelers and tourists with easy access to transportation hubs, restaurants and shops. Noteworthy is its excellent value for money with visitors frequently highlighting its affordability and adequate facilities. The friendly and accommodating staff further enhance the staying experience, making it a recommended choice for those seeking a comfortable and accessible hotel in Clermont-Ferrand.

Breakfast
Guests at 'Hôtel Albert Elisabeth Gare SNCF' generally found the breakfast to be satisfactory, complimenting its variety and quality. The breakfast is described as hearty, offering a mix of sweet and savory options including pastries, cheese and eggs. Many appreciated the buffet-style service and the pleasant terrace setting for outdoor dining. For a continental breakfast, guests noted that it met their basic needs and was fresh, featuring good bakery-quality pastries.

However, some guests did express concerns about the limited choices and lack of gluten-free options despite prior assurances. Occasional issues such as missing cutlery and unclean tables were mentioned. While some found the breakfast to be of good value, others considered it slightly expensive for what was offered, especially given the limited variety reported by several reviewers.

Overall, the breakfast at 'Hôtel Albert Elisabeth Gare SNCF' seems to fulfill expectations for a basic yet satisfactory start to the day, bolstered by the benefit of being included in the room price for many. Adjustments to increase variety and attention to replenishing buffet items could enhance the guest experience further.

Rooms
Hôtel Albert Elisabeth Gare SNCF offers a variety of rooms that guests largely appreciate for their cleanliness and comfort. Many reviews highlight the rooms as being cozy, functional and pleasant, despite their small size. The decoration and furnishings receive positive remarks, creating a welcoming atmosphere. Several guests emphasize the rooms' brightness and quietness, providing a calm and peaceful environment.

However, the tightness of space is a recurring theme. Many reviews mention that the rooms are small with words like tiny and cramped frequently used. The bathrooms follow a similar pattern, often being described as quite cramped and small with some functional issues noted such as water leakage from the shower and the need for renovation.

The cleanliness of the rooms stands out with terms like spotless and impeccable being common. However, occasional maintenance issues such as outdated furniture, noise from water pipes and stained carpets are reported. The value for money is frequently mentioned as great, suggesting that despite some drawbacks, guests find the stay worthwhile.

Overall, while the hotel excels in providing clean, comfortable and well-decorated rooms, the limited space and occasional maintenance issues seem to be the primary areas for improvement.

Beds
At Hôtel Albert Elisabeth Gare SNCF, guests have frequently commented on the quality of the bedding with many describing it as comfortable and satisfactory. Several reviews highlight the comfort of the beds, noting clean sheets and simple but effective bedding setups. Phrases such as very good bedding, comfortable bed and quality bedding reflect a generally positive consensus. The rooms are often described as comfortable, adding to the overall pleasant sleeping experience.

However, a few reviews indicate that the mattresses could be a bit firmer or softer and there are mentions of the beds being somewhat small, particularly the French double beds. While a significant number of beds were deemed comfortable, there were isolated complaints about hard mattresses or the small size of the beds and cushions. The sofa bed received specific criticism for being uncomfortable and noisy.

Despite these few drawbacks, the overall sentiment suggests that guests find the bedding at Hôtel Albert Elisabeth Gare SNCF to be generally comfortable, clean and providing good value for money.

Cleanliness
The reviews for Hôtel Albert Elisabeth Gare SNCF paint a mixed but mostly positive picture regarding cleanliness. Many guests found the hotel to be clean with phrases like “clean hotel,” “very clean all around,” and “impeccable cleanliness” appearing frequently. The rooms and bathrooms are often described as clean, spotless and well-maintained, contributing to a generally pleasant stay.

However, several reviews pointed out notable issues with the carpet in the rooms, describing it as stained, dirty and worn. This detracted from the overall cleanliness perception with some mentioning the need for a proper vacuum and more detailed cleaning, especially in the bathroom. Other minor cleanliness concerns included dust, hair and incomplete housekeeping.

Despite these issues, the hotel's clean and modern decor, coupled with its friendly staff and neat appearance, left a positive impression on many guests. The recurring theme of cleanliness in the rooms, bathrooms and common areas indicates that the hotel maintains a generally good level of hygiene, even if there are areas for improvement.

Staff
The staff at Hôtel Albert Elisabeth Gare SNCF consistently receives high praise for their exceptional service. Guests frequently highlight the reception staff's friendliness and professionalism, noting their courteous and attentive nature. The hotel's team is described as highly welcoming and always ready to assist, making sure to provide a warm and efficient check-in experience. Many reviews commend the night watchman and the morning staff for their pleasant demeanor and helpfulness. Overall, the staff's kindness, availability and genuine desire to make guests feel comfortable stand out as significant positive aspects of the hotel.

Wi-Fi
Hôtel Albert Elisabeth Gare SNCF offers a reliable Wi-Fi service in certain areas, but overall, guest experiences with the internet connection have been mixed. While some guests found the Wi-Fi to be perfect, many others reported issues with unstable and poor connections. There are specific complaints about frequent disconnections and difficulties connecting multiple devices simultaneously. Additionally, Wi-Fi access seems to be particularly problematic on the top floor. Despite these issues, the hotel does provide free Wi-Fi for its guests.

Family
Hôtel Albert Elisabeth Gare SNCF offers a mixed experience for families traveling with children. While the hotel features some well-appointed, spacious and quiet family rooms that provide a comfortable and peaceful stay, it lacks several family-oriented amenities and services. Reviews highlight the absence of baby cots, children's amenities and connecting rooms. Noise from neighboring rooms and instances of smoking can also be problematic. The hotel does offer family rooms with bunk beds upon request, making it a functional option for families looking for a convenient stopover. However, it falls short in enforcing family-friendly rules and does not offer special deals for families.

3 Star
Hôtel Albert Elisabeth Gare SNCF presents itself as a practical option offering good value for money. Guests have noted that although it is labeled as a three-star establishment, it falls short of expectations typically associated with this rating. The hotel, described as old and in need of renovation, is about a ten-minute walk from the train station, contrary to the hotel's website claims of being right opposite.

Facilities and amenities are considered dated and basic with some guests mentioning issues like hard mattresses, poor air circulation and stained towels. Despite these drawbacks, the hotel is functional and provides minimum comfort standards for its category. Guests looking for attentive service without the frills of a modern establishment may find this hotel a suitable, albeit modest, choice. However, travelers seeking a true three-star experience might find it lacking.


No, Hôtel Albert Elisabeth Gare SNCF doesn't have any pool.

No, a spa isn't available at Hôtel Albert Elisabeth Gare SNCF.

Yes, Hôtel Albert Elisabeth Gare SNCF welcomes dogs.

No, parking facilities aren't available at Hôtel Albert Elisabeth Gare SNCF.

No, Hôtel Albert Elisabeth Gare SNCF doesn't have a gym.

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