Novotel Suites Clermont Ferrand Polydome
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Summary of reviewsLocated just minutes from the city center of Clermont-Ferrand, the Novotel Suites Clermont Ferrand Polydome enjoys a prime and practical location, praised for its accessibility and ease of transportation. The convenience of nearby tram stops and the proximity to the Polydome make exploring the area effortless. Despite a few mixed opinions about the immediate neighborhood, guests frequently commend the hotel's strategic position and its easy access to the highway.
Guests consistently praise the hotel for its spacious, comfortable rooms. The accommodations are described as clean, tidy and well-maintained, suitable for families and longer stays. Large bathrooms that often include both showers and bathtubs contribute to the positive experience. The friendly and helpful reception staff further enhance the welcoming atmosphere of the hotel.
The breakfast at the hotel is often highlighted as a key positive aspect. With a rich variety of fresh and high-quality options, including gluten-free choices, fruit salads and a range of breads, it caters well to diverse tastes. Families particularly appreciate that children eat for free when adults purchase breakfast. Despite occasional mentions of price and organizational issues, the overall sentiment remains highly favorable.
Cleanliness is a strong point for the hotel with guests noting the rooms and the entire establishment's immaculate state. The friendly staff play a significant role in maintaining a positive, welcoming environment, consistently receiving high praise for their professionalism, kindness and attentiveness.
For those traveling with families, the hotel offers significant advantages. Large family rooms equipped with essential amenities like a table, fridge and microwave make in-room dining easy and comfortable. Added touches like a small playroom and complimentary gifts for children further underscore the hotel's family-friendly focus.
While the parking facilities, including a gated space, yard and underground garage, are appreciated for their security, some guests find the fees a bit steep and the availability uncertain, as advance booking isn't possible. Nevertheless, alternative parking options nearby offer some relief.
Overall, the Novotel Suites Clermont Ferrand Polydome provides a well-connected, comfortable base for visitors to the city, excelling in room comfort, breakfast options, cleanliness and especially its welcoming and helpful staff, making it an ideal choice for families and solo travelers alike.
Categories
Guests consistently praise the hotel for its spacious, comfortable rooms. The accommodations are described as clean, tidy and well-maintained, suitable for families and longer stays. Large bathrooms that often include both showers and bathtubs contribute to the positive experience. The friendly and helpful reception staff further enhance the welcoming atmosphere of the hotel.
The breakfast at the hotel is often highlighted as a key positive aspect. With a rich variety of fresh and high-quality options, including gluten-free choices, fruit salads and a range of breads, it caters well to diverse tastes. Families particularly appreciate that children eat for free when adults purchase breakfast. Despite occasional mentions of price and organizational issues, the overall sentiment remains highly favorable.
Cleanliness is a strong point for the hotel with guests noting the rooms and the entire establishment's immaculate state. The friendly staff play a significant role in maintaining a positive, welcoming environment, consistently receiving high praise for their professionalism, kindness and attentiveness.
For those traveling with families, the hotel offers significant advantages. Large family rooms equipped with essential amenities like a table, fridge and microwave make in-room dining easy and comfortable. Added touches like a small playroom and complimentary gifts for children further underscore the hotel's family-friendly focus.
While the parking facilities, including a gated space, yard and underground garage, are appreciated for their security, some guests find the fees a bit steep and the availability uncertain, as advance booking isn't possible. Nevertheless, alternative parking options nearby offer some relief.
Overall, the Novotel Suites Clermont Ferrand Polydome provides a well-connected, comfortable base for visitors to the city, excelling in room comfort, breakfast options, cleanliness and especially its welcoming and helpful staff, making it an ideal choice for families and solo travelers alike.
Family Friendly Hotel
This hotel offers spacious 30 sqm rooms and is located conveniently close to the Clermont-Ferrand train station. It provides free accommodation and breakfast for up to two children under 16, along with a welcome gift and kids' entertainment areas. Interconnecting rooms are available for families.
Dog Friendly Hotel
Novotel Suites Clermont Ferrand Polydome allows pets of any size for an additional fee of €10 per pet, per night. Specific details about dog-related amenities are not available.
Business Hotel
The Novotel Suites Clermont Ferrand Polydome offers spacious 30 sqm rooms and a dedicated meeting room, making it suitable for business travelers. It also provides amenities like a bar, gourmet store, sports room, and free seated massages, enhancing the overall business stay experience. It is located in the city center, providing easy access to business districts.
Hotel with Parking
This hotel has indoor private parking with 35 spaces available 24/7 for a fee, subject to availability. The maximum height limit is 2.4m.
Accessible Hotel
The Novotel Suites offers spacious rooms and facilities suitable for guests requiring more accessibility. The hotel provides a comfortable and accommodating environment.
4-Star Hotel
Located opposite the Polydome Congress Centre and near the train station, this hotel offers spacious suites. It's well-suited for extended stays and business travelers, providing comfort and convenience.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Located just minutes from Clermont-Ferrand's city center, the Novotel Suites Clermont Ferrand Polydome enjoys a prime position, especially appreciated for its accessibility. The hotel is conveniently situated near multiple tram stops with one directly opposite, providing quick and easy transportation to downtown areas. Guests highlight its close proximity to the Polydome and note that it’s only about a 10-minute walk from the city center. This makes exploring Clermont-Ferrand and its surroundings quite hassle-free.
Despite some mixed feelings about the immediate area with a few finding it less appealing, many reviews commend the hotel’s location for its practicality and convenience. The strategic placement also offers easy access to the highway, facilitating travel to other parts of the region.
The hotel itself is praised for its spacious rooms, comfortable amenities and excellent breakfast. The friendly staff and overall welcoming atmosphere contribute positively to the guest experience, enhancing the already favorable location. On the whole, the Novotel Suites Clermont Ferrand Polydome stands out for offering a well-connected, comfortable base for visitors to the city.
The breakfast at Novotel Suites Clermont Ferrand Polydome consistently receives positive feedback from guests. Many commend the rich, varied and plentiful options available, highlighting the consistent replenishment and excellent quality of the food. Guests describe the breakfast as excellent, fantastic and very good with fresh products and a wide selection that includes gluten-free options, fruit salads and a range of breads. Families appreciate that children eat for free when accompanied by an adult purchasing breakfast. The cheerful and helpful staff contribute to a welcoming atmosphere that enhances the dining experience.
However, some reviews mention that the breakfast can be pricey and there are occasional organizational issues leading to item shortages, causing some dissatisfaction. In rare instances, guests feel the breakfast doesn't meet the expectations of a 4-star hotel, citing a lack of traditional items such as scrambled eggs, sausage and bacon. Despite these few critiques, the overall sentiment is that the breakfast at Novotel Suites Clermont Ferrand Polydome is a highlight of the stay, praised for its variety, quality and the positive atmosphere created by the attentive staff.
Novotel Suites Clermont Ferrand Polydome offers rooms that are consistently praised for their spaciousness, comfort and cleanliness. Guests frequently mention that the rooms are not only large but also well-suited for families, easily accommodating two adults and two children. The layout and arrangement of the rooms meet expectations and match the photos provided by the hotel, ensuring no unwelcome surprises upon arrival.
The rooms are described as functional and welcoming with a focus on comfort, highlighted by the comfortable bedding. Decoration and maintenance are impeccable, adding to the overall positive experience. Bathrooms are spacious and often feature both a shower and a bathtub, although some guests noted that they could use an update.
Families especially appreciate the generous size of the rooms and the thoughtful separation of spaces, making it easy for everyone to settle in. The rooms are well-equipped, making them suitable for longer stays or those traveling with children. Furthermore, the friendly and helpful reception staff enhance the overall pleasant experience at the hotel. Overall, the rooms at Novotel Suites Clermont Ferrand Polydome are well-regarded for their size, comfort and suitability for families.
Novotel Suites Clermont Ferrand Polydome is notably praised for its bed comfort with many guests frequently highlighting the very comfortable and quality bedding. The suites are spacious and equipped to accommodate families, ensuring everyone, from adults to children, can rest well. However, there are a few notes on variations in bed firmness with one guest mentioning overly hard bedding that hindered proper rest, while another found the bed a bit too soft. Despite these occasional remarks, the general consensus leans towards positive experiences with exceptional comfort and well-balanced bedding options available for parents and children alike. Some room amenities, like the couch covers, show signs of wear, but this does not overshadow the overall comfortable and well-equipped accommodations.
Novotel Suites Clermont Ferrand Polydome is frequently praised for its high standards of cleanliness and spacious accommodations. Guests consistently note the rooms as clean, cozy and tidy, contributing to an overall positive impression of the establishment. The cleanliness extends beyond the rooms with mention of the entire hotel's cleanliness and a particular highlight on the immaculate state of the bathrooms. Guests also commend the friendly and helpful staff, enhancing the welcoming atmosphere.
However, there are occasional lapses, such as dusty areas under the beds and along the shelves, as well as mold spots around the shower, which some guests encountered. Despite these minor issues, the general sentiment reveals that the hotel maintains a reputable standard of cleanliness and comfort.
The staff at Novotel Suites Clermont Ferrand Polydome receives overwhelmingly positive feedback from guests. Described as very helpful, extremely kind and consistently friendly, the staff makes a notable impression on visitors. Many reviews highlight the warm welcome provided upon arrival with several guests specifically mentioning receptionist Ismail's friendly demeanor. The team is praised for their attentiveness, availability and professionalism, ensuring that children are treated with pleasant kindness and that all guests feel at ease. The positive atmosphere created by the staff extends to various interactions throughout the stay, including a perfect room check-in process and an excellent breakfast experience. Overall, the pleasant, smiling and dedicated personnel significantly enhance the hospitality at this hotel.
The Novotel Suites Clermont Ferrand Polydome offers several parking options, including a gated parking space, a yard and an underground garage, which guests find convenient and secure, particularly for an overnight stop. However, the parking is paid with fees ranging from 12 to 13 euros per night, which some guests consider to be quite expensive. Additionally, booking parking in advance is not possible and guests sometimes arrive to find no spaces available. There are alternative parking spaces on the nearby avenue, but the hotel could improve its communication regarding parking availability and fees.
Novotel Suites Clermont Ferrand Polydome is highly recommended for families, particularly those traveling with young children or making a stopover heading south. The hotel offers ample convenience for families with large, well-equipped rooms that easily accommodate everyone. Guests particularly appreciate the spacious family rooms featuring separate toilets, showers and bathtubs, along with useful amenities like a table, fridge and microwave. These setups make it ideal for easy in-room dining and overall comfort.
The playful atmosphere is evident with features like a small playroom downstairs, which children enjoy while parents manage other tasks or take care of younger kids. Adding to the family-friendly vibe, the rooms are noted for their comfort with excellent adult beds and the availability of requested baby beds. Moreover, the hotel's policy of allowing dogs ensures that furry family members can come along, although some note poor soundproofing between rooms.
Overall, the well-arranged family rooms are both practical and comfortable with bedding that promises a good night's sleep. Special touches like complimentary gifts for children further highlight the hotel's dedication to being a family-friendly destination.
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Location
Despite some mixed feelings about the immediate area with a few finding it less appealing, many reviews commend the hotel’s location for its practicality and convenience. The strategic placement also offers easy access to the highway, facilitating travel to other parts of the region.
The hotel itself is praised for its spacious rooms, comfortable amenities and excellent breakfast. The friendly staff and overall welcoming atmosphere contribute positively to the guest experience, enhancing the already favorable location. On the whole, the Novotel Suites Clermont Ferrand Polydome stands out for offering a well-connected, comfortable base for visitors to the city.
Breakfast
However, some reviews mention that the breakfast can be pricey and there are occasional organizational issues leading to item shortages, causing some dissatisfaction. In rare instances, guests feel the breakfast doesn't meet the expectations of a 4-star hotel, citing a lack of traditional items such as scrambled eggs, sausage and bacon. Despite these few critiques, the overall sentiment is that the breakfast at Novotel Suites Clermont Ferrand Polydome is a highlight of the stay, praised for its variety, quality and the positive atmosphere created by the attentive staff.
Rooms
The rooms are described as functional and welcoming with a focus on comfort, highlighted by the comfortable bedding. Decoration and maintenance are impeccable, adding to the overall positive experience. Bathrooms are spacious and often feature both a shower and a bathtub, although some guests noted that they could use an update.
Families especially appreciate the generous size of the rooms and the thoughtful separation of spaces, making it easy for everyone to settle in. The rooms are well-equipped, making them suitable for longer stays or those traveling with children. Furthermore, the friendly and helpful reception staff enhance the overall pleasant experience at the hotel. Overall, the rooms at Novotel Suites Clermont Ferrand Polydome are well-regarded for their size, comfort and suitability for families.
Beds
Cleanliness
However, there are occasional lapses, such as dusty areas under the beds and along the shelves, as well as mold spots around the shower, which some guests encountered. Despite these minor issues, the general sentiment reveals that the hotel maintains a reputable standard of cleanliness and comfort.
Staff
Parking
Family
The playful atmosphere is evident with features like a small playroom downstairs, which children enjoy while parents manage other tasks or take care of younger kids. Adding to the family-friendly vibe, the rooms are noted for their comfort with excellent adult beds and the availability of requested baby beds. Moreover, the hotel's policy of allowing dogs ensures that furry family members can come along, although some note poor soundproofing between rooms.
Overall, the well-arranged family rooms are both practical and comfortable with bedding that promises a good night's sleep. Special touches like complimentary gifts for children further highlight the hotel's dedication to being a family-friendly destination.
No, Novotel Suites Clermont Ferrand Polydome doesn't have any pool.
No, a spa isn't available at Novotel Suites Clermont Ferrand Polydome.
Yes, Novotel Suites Clermont Ferrand Polydome welcomes dogs.
Yes, parking facilities are available at Novotel Suites Clermont Ferrand Polydome.
No, Novotel Suites Clermont Ferrand Polydome doesn't have a gym.
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