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Summary of reviewsThe ibis Budget Clermont Ferrand Centre Montferrand is a well-reviewed budget hotel, praised for several key aspects that make it a favorable choice for travelers. Its location is a significant highlight, offering convenient access to major highways, public transportation and local attractions like the Michelin Museum and Puy du Dôme. The hotel's strategic position between the highway and downtown makes it an excellent base for exploring the city or stopping overnight en route to destinations like the Alps. Moreover, its proximity to restaurants, shops and public transport adds to its practicality.
Guests generally speak positively about the breakfast, describing it as varied, hearty and good value for the cost. The coffee and orange juice are particularly noted for their quality. The nearby Courte Paille restaurant offers an easy dining option without the need to venture far, though its reviews are mixed regarding service and food quality.
Rooms are appreciated for their cleanliness and functional design, though they are often noted as compact. While some rooms are small and occasionally affected by issues like tobacco smell or lack of soundproofing, guests find them clean and comfortable overall. The recent refurbishments in some rooms have enhanced their comfort and aesthetic appeal. The hotel's strong emphasis on cleanliness extends to common areas and daily room servicing.
The hotel’s staff are frequently praised for their friendliness, politeness and multilingual abilities. Guests often single out specific staff members for their exceptional service, contributing significantly to a welcoming atmosphere. Although there are occasional mentions of inconsistent service during breakfast, the overall reception of the staff remains highly positive.
Parking at the hotel is highly commended, offering a mix of free and paid options that are both easily accessible and secure. This includes underground and street-level parking, adding to the convenience for guests with vehicles.
For families, the hotel provides a budget-friendly and comfortable stay with family rooms and suites. While space can be a bit tight, the overall value and comfort make it a reasonable choice for short stays. The beds receive generally favorable reviews for their comfort and quality, though there are minor complaints about pillow and mattress firmness.
Accessibility features at the hotel are well-regarded with accessible rooms and facilities like ramps and elevators. The staff’s responsiveness to accessibility needs further enhances the guest experience. The hotel is also noted for being pet-friendly, making it a convenient option for travelers with dogs, though additional pet facilities could improve the overall experience.
In summary, the ibis Budget Clermont Ferrand Centre Montferrand stands out for its strategic location, cleanliness, friendly staff and practical amenities, making it a strong choice for budget-conscious travelers, families and those with pets. Show more
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Categories
Hotel with Parking
This hotel offers free parking or an underground garage. It is located near the city center and a tramway station.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Room Types
Triple Room with Double Bed and Bunk BedThe triple room features parquet floors, heating, as well as a private bathroom featuring a shower. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as city views. The unit offers 2 beds.
Double RoomThe double room offers parquet floors and heating, as well as a private bathroom featuring a shower. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Nestled conveniently near major highways and the tramway, ibis Budget Clermont Ferrand Centre Montferrand offers an ideal location for travelers. Guests frequently commend its easy access, making it a breeze to get on the highway in a matter of minutes. This proximity is particularly appreciated by those stopping overnight while traveling towards destinations like the Alps.
The hotel’s position between the highway and downtown provides a balanced base for exploring. Visitors can effortlessly reach the city center by tram or car with many commenting on the convenience of public transportation options nearby. Additionally, the hotel's location is perfect for visiting local attractions such as the Michelin Museum, Puy du Dôme and the medieval district of Montferrand.
Being close to an array of restaurants, shops and public transport, the hotel also proves to be a practical choice for those in need of amenities within walking distance. This strategic spot not only offers quick access to routes leading in and out of the city but also ensures that guests can enjoy the local dining and market scenes with ease.
Overall, the hotel’s central and accessible location, complemented by its clean and welcoming environment, makes it a favored choice for both short stays and extended visits to Clermont-Ferrand.
Breakfast
The breakfast experience at 'ibis Budget Clermont Ferrand Centre Montferrand' receives a mixed reception in guest reviews. On the positive side, many guests describe the breakfast as very good, varied and even generous. Phrases like "rich and varied breakfast," "hearty breakfasts," and "good breakfast" frequently appear with several reviews highlighting the excellence and ample options at the buffet. The coffee quality, in particular, receives commendations with terms like "great coffee" and "orange juice is very good" adding to the praise.
Guests appreciate the value and adequacy of the breakfast for the price with remarks on its cleanliness and the helpfulness of the staff, even under busy conditions. Notably, the breakfast is often mentioned as satisfactory with sufficient and diverse choices to start the day well.
However, there are critiques peppered throughout the reviews. Some find the breakfast to be limited in options and lacking in local products or fresh fruits. Issues such as insufficient freshness, light portions for the price and basic offerings are noted. Several reviews mention the breakfast as being "very average" or "simple with few things." Additionally organizational problems, unfavorable staff interactions and equipment issues such as missing trays or coffee makers not working at times, detract from the overall experience.
In summary, while many guests have pleasant and satisfying experiences with the breakfast at the hotel, appreciating its variety, taste and value, others find it lacking in choice, freshness and presentation, indicating room for improvement in both service and offerings.
Dinner
The dining experience at the ibis Budget Clermont Ferrand Centre Montferrand primarily revolves around the nearby Courte Paille restaurant, which provides the convenience of having a meal without the need to travel far. Guests appreciate the ability to dine on-site and not worry about moving their cars, making it convenient for those traveling with pets, as the hotel is pet-friendly.
Reviews highlight the diverse meal options and the nice recommendation of a restaurant within walking distance. The all-you-can-eat buffet breakfast is a satisfying feature and many guests find the adjoining restaurant beneficial for enjoying dinner after a day of travel or activities.
However, the Courte Paille restaurant receives mixed reviews. Some diners report poor service, long wait times and subpar food quality, describing incidents like undercooked baked potatoes and quality-price ratio concerns. Despite these drawbacks, the presence of the restaurant is seen as a valuable amenity for those wanting a hassle-free dining experience close to the hotel.
Rooms
The rooms at ibis Budget Clermont Ferrand Centre Montferrand garner mixed reviews, focusing on their small, compact nature but appreciating their cleanliness and functionality. Many guests find the rooms to be clean, comfortable and well-maintained, making them suitable for short stays at an affordable price. Some rooms are described as spacious and comfortable; however, this appears to be less common.
Despite being described as small and cramped, the rooms are often noted for being clean with some guests appreciating the simple, practical design. Issues such as the presence of a tobacco smell, lack of soundproofing and the occasional need for maintenance detract from the overall experience. The bathrooms, frequently mentioned as very small and sometimes aged, also present challenges, though cleanliness is typically maintained.
The hotel offers a good price-quality ratio, earning praise for being a budget-friendly option despite room size limitations. Some rooms have had recent refurbishments, enhancing their appearance and comfort level. Guests staying with pets or needing accessibility features appreciated the accommodations made for their needs.
In conclusion, the rooms at this ibis Budget hotel serve their purpose for short, budget-friendly stays, providing cleanliness and basic comfort despite their small size and occasional maintenance issues.
Beds
The beds at Ibis Budget Clermont Ferrand Centre Montferrand generally offer a comfortable experience for guests with many reviews highlighting the comfort and quality of the bedding. Words like comfortable room, good bedding and great beds frequently appear, suggesting that many find the sleeping arrangements satisfactory. Guests also appreciate the clean sheets and efficient room configurations, which contribute to a restful sleep. There's consistent feedback about the beds being clean and neat with mentions of comfortable mattresses and duvets. However, some reviews do note issues such as hard pillows, beds being too small or occasionally hard mattresses. Despite these minor drawbacks, the overall impression is that the beds provide a good sleep experience, enhanced by friendly staff and a welcoming atmosphere.
Cleanliness
'ibis Budget Clermont Ferrand Centre Montferrand' has received a variety of feedback concerning cleanliness. Many guests praised the hotel for its cleanliness, mentioning that the rooms and shared spaces were notably clean and well-maintained. Reviews often highlighted clean rooms with tidy bed linens and a general cleanliness that persisted throughout the establishment. Daily cleaning services were also appreciated by guests, adding to the sense of comfort and order.
However, there were some negative comments scattered throughout. A few guests reported issues such as dirty bathrooms, mold and unpleasant odors, particularly of tobacco. Some pointed out specific cleanliness concerns like dirty floors, carpets and fingerprints on door handles. Instances of uncleaned hallways and common areas were also noted, along with occasional lapses in breakfast area hygiene.
Overall, the establishment generally succeeded in maintaining cleanliness with the majority of reviews leaning towards a positive experience, although there were some notable areas for improvement.
Staff
Reviews of the ibis Budget Clermont Ferrand Centre Montferrand highlight the hotel's friendly and attentive staff as a defining feature. Numerous guests praised the warm and efficient welcome from the front desk with particular mention of their politeness, professionalism and multilingual capabilities. Claudia and other receptionists were specifically noted for their friendliness and helpfulness, often going the extra mile to ensure a pleasant stay.
The staff's availability and responsiveness were recurrent themes with many guests appreciating the team's readiness to address issues and provide support promptly. Guests frequently mentioned the kind and understanding nature of the personnel, leading to a welcoming atmosphere throughout the hotel.
However, there were a few mentions of inconsistent experiences, particularly at breakfast, where some guests felt the staff lacked friendliness. Despite this, the overwhelming sentiment remains positive, valuing the hotel's courteous and engaging employees who contribute significantly to the overall comfort and satisfaction of the stay.
Parking
The ibis Budget Clermont Ferrand Centre Montferrand offers guests various parking solutions that have been well-received. The hotel boasts both free and paid parking options, including underground and street-level parking. Many reviews highlight the availability of numerous parking spaces, which are easy to access and conveniently located right at the hotel. Users appreciate the free, secure and sometimes even guarded parking, describing it as large and spacious, although a few mention that the spaces can be tight.
The parking facilities contribute significantly to the overall value for money, frequently praised as great and convenient. The proximity of the free parking to public transportation like the tram is an added benefit for those looking to explore the area. Despite a minor drawback of no electric charging points and tight spaces during major events like rugby matches, the general sentiment indicates that parking is plentiful, free and secure - making it a highlight of guests' stay at the hotel.
Family
'ibis Budget Clermont Ferrand Centre Montferrand' has garnered a mix of feedback from families who have stayed at the hotel. Many visitors highlight its value for money and convenient geographical location within the city. The hotel is praised for being family-friendly, offering family rooms and family suites, which makes it a viable option for those traveling with children. Notably, some families found the beds comfortable and appreciated the overall value provided by the hotel.
However, there are mentions that the rooms felt a bit tight for a family stay and in some cases, families had to split up due to room configurations. Additionally, there were comments regarding the lack of suitable equipment for family activities or receptions.
Despite these limitations, the general consensus is that it is a cost-effective choice for families, especially for a short stay with adequate comfort and a strategic location in the city.
Accessible
ibis Budget Clermont Ferrand Centre Montferrand receives commendable feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers accessible rooms and though there was an instance of an accessible room being unavailable, an upgrade was provided to address the issue. The establishment ensures convenience with ground floor options for accessibility and is well-equipped with ramps and an elevator.
The hotel's location is another advantage for guests, being accessible and near public transport, making it easy to navigate the city center and its nearby shops and transportation options. Additionally, the presence of safe, private and secure parking facilities adds to the convenience for guests traveling with their vehicles.
While the overall reception of accessibility features is positive, it’s noted that access to a disabled room may pose challenges for wheelchair users. However, the hotel staff's excellent hospitality and efforts to accommodate guests' needs are appreciated.
Dog Friendly
The ibis Budget Clermont Ferrand Centre Montferrand is praised for its pet-friendly atmosphere, allowing guests to bring their dogs and offering dog-friendly rooms. Many reviewers appreciated being placed on the ground floor, finding it particularly convenient for their pets. While the hotel accepts pets and provides an accommodating environment, some guests mentioned that additional dog-friendly facilities could enhance the overall experience. Overall, the hotel is noted for its good environment and services, making it a convenient option for those traveling with their furry friends.
No, ibis Budget Clermont Ferrand Centre Montferrand doesn't have any pool.
No, a spa isn't available at ibis Budget Clermont Ferrand Centre Montferrand.
Yes, ibis Budget Clermont Ferrand Centre Montferrand welcomes dogs.
Yes, parking facilities are available at ibis Budget Clermont Ferrand Centre Montferrand.
No, ibis Budget Clermont Ferrand Centre Montferrand doesn't have a gym.