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Summary of reviewsLe Relais du Valois Cognac Centre enjoys a remarkable reputation for its convenient central location in Cognac, making it an ideal base for exploring local attractions while maintaining a peaceful atmosphere. Guests appreciate the ease of access to nearby restaurants and the availability of car parking, contributing to a pleasant and seamless stay experience. The warm welcome and hearty breakfast further enhance the appeal of this well-positioned hotel.
The breakfast offerings receive frequent commendation for their variety and quality. The buffet provides a wide range of options and is often described as excellent, with homemade cakes standing out as a popular feature. Although some guests note the need to clear their own trays and offer mixed opinions on value, the overall breakfast experience is positive and accommodating to different preferences.
Accommodations at Le Relais du Valois are praised for their spaciousness, modernity, and cleanliness. Equipped with air conditioning and amenities like fridges and microwaves, the rooms are designed for comfort. Guests enjoy the cozy decor and quiet environment, despite some comments on the smaller size of certain rooms and the aging condition of some bathrooms. The quality and comfort of the interiors often exceed initial perceptions of the hotel's facade.
The hotel maintains high standards of cleanliness, with guests frequently noting the spotless condition of both rooms and common areas. The combination of tasteful decor and cleanliness results in a comfortable stay, bolstered by the convenience of accessible parking. While there are minor issues such as delayed room readiness and occasional noise, cleanliness remains a significant contributor to guest satisfaction.
The hotel's staff are consistently praised for their warmth and professionalism. Guests report positive interactions with the attentive and friendly team, particularly highlighting Severina for her exceptional helpfulness. The staff's courteousness ensures a welcoming atmosphere, enhancing the overall hospitality of Le Relais du Valois Cognac Centre and leaving guests with memorable experiences. Show more
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Categories
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Small Hotel
This hotel offers cozy and comfortable rooms. It is conveniently located in Cognac Centre, making it easy to explore the town's attractions. Guests appreciate the clean and well-maintained rooms.
Family Friendly Hotel
Accessible Hotel
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a private entrance, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
Classic Triple RoomThe triple room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room offers a minibar, a coffee machine, a wardrobe, a flat-screen TV, as well as city views. The unit has 2 beds.
Guest Reviews
Location
Le Relais du Valois Cognac Centre enjoys a fantastic reputation for its central and convenient location in Cognac. Just a short two-minute walk places guests in the heart of the city, making it an ideal spot for exploring local attractions and amenities. This prime position offers easy access to an array of nearby restaurants while still providing a peaceful and quiet environment. Guests appreciate the availability of car parking in such a central area, enhancing the ease of travel. The hotel's excellent location is consistently praised, with many noting that it provides a very pleasant stay experience. With an added bonus of a warm welcome and a hearty breakfast, Le Relais du Valois makes for a well-rounded and comfortable base in the center of Cognac.
Breakfast
Le Relais du Valois Cognac Centre receives frequent praise for its breakfast offerings, with guests often describing them as very good, varied, and more than satisfactory. The breakfast buffet features a wide range of options, providing everything one could need for a hearty start to the day. Many commend the choice and quality of products, highlighting the homemade cakes as a standout feature. The breakfast is often considered excellent and provides good value for money. While some guests note the breakfast as typically continental, they generally find it to be decent, especially considering the price. However, there are occasional remarks about the need for guests to clear their own trays and some mixed opinions regarding the breakfast's value. Overall, the breakfast experience is largely positive, catering well to different preferences and appetites.
Rooms
Le Relais du Valois Cognac Centre offers a diverse range of accommodations that cater to various preferences. Many guests commend the rooms for being spacious, modern, and exceptionally clean, contributing to an overall pleasant stay. Equipped with air conditioning and functional amenities like fridges and microwaves, these rooms are designed for comfort and convenience. Several reviews highlight the cozy and tastefully decorated interiors, expressing satisfaction with the comfort of the beds and quality pillows. While some rooms are described as smaller, they still manage to provide a comfortable and well-equipped environment that meets the guests' needs. The quietness of the rooms ensures a restful experience. However, a few guests noted that some bathrooms show signs of aging, and some rooms are located in an annex across the street, which might not be ideal for everyone. Despite a less impressive facade, visitors are frequently pleasantly surprised by the quality and comfort inside the accommodations. Overall, Le Relais du Valois Cognac Centre presents a reliable and comfortable option for travelers seeking a pleasant stay in Cognac.
Cleanliness
Le Relais du Valois Cognac Centre has garnered commendation for its exceptional standards of cleanliness. Many guests appreciated the spotless condition of both the rooms and the overall establishment. The hotel is described as very clean, well-maintained, and well-located, making it an attractive option for travelers. Visitors noted the tasteful room decor combined with cleanliness, resulting in a comfortable stay. Accessible parking within the hotel premises is mentioned as an added convenience. However, a few drawbacks were reported, including delayed room readiness and occasional noise from the toilets, as well as the absence of a Wi-Fi code in the rooms. Despite these minor issues, the cleanliness and modernity of the hotel remain standout features that contribute significantly to guest satisfaction.
Staff
At Le Relais du Valois Cognac Centre, guests consistently praise the hotel's staff for their warmth and professionalism. Visitors frequently mention the exceptionally friendly and attentive nature of the team, highlighting how the reception staff make a positive difference to their stay. Severina, in particular, receives commendation for her helpfulness. The staff are not only kind but also remarkably courteous, ensuring that guests feel comfortable and well-informed throughout their stay. Whether checking in or enjoying a meal, the personnel manage to provide a warm and welcoming atmosphere, with countless guests emphasizing the politeness and helpfulness they experienced during their visit. The managers, too, contribute to this pleasant experience, maintaining a standard of service that enhances the overall hospitality of the hotel.
No, Le Relais du Valois, Cognac Centre doesn't have any pool.
No, a spa isn't available at Le Relais du Valois, Cognac Centre.
Yes, Le Relais du Valois, Cognac Centre welcomes dogs.
No, parking facilities aren't available at Le Relais du Valois, Cognac Centre.
No, Le Relais du Valois, Cognac Centre doesn't have a gym.