Upground Residence Apartments, situated in an upscale district of Bucharest, is acclaimed for its exceptional and convenient location. Nestled close to the Pipera metro station, it ensures swift access to the city center and key areas, making it ideal for both business and leisure travelers. The surrounding area is quiet, safe and provides a beautiful atmosphere with nearby business offices enhancing convenience for work travelers. Attractions like Promenada Mall, Baneasa Mall and the airport are just a short drive away.
The apartments are modern, spacious and well-equipped, offering large living spaces, full kitchens and multiple bathrooms. Guests often highlight the cleanliness and comfort with clean linens, comfy beds and pleasant fragrances enhancing their stay. Security is robust with 24/7 protections making the complex safe and quiet. The seamless contactless check-in process adds to the convenience.
Cleanliness is another strong point with many guests praising the pristine condition of the apartments and bathrooms. The apartments are frequently described as extremely clean and fresh, mirroring the photos featured online. Though there were occasional complaints about specific areas like dirty balconies or leftover items, the overall impression is overwhelmingly positive.
The staff at Upground Residence Apartments receive high praise for their friendliness and helpfulness. Excellent communication via apps like WhatsApp helps in addressing concerns swiftly and the professional yet warm interactions from staff members like Daniela and Mr. Leo leave a positive impression. While there were minor language barriers with some team members, the majority of guests found the staff polite, kind and accommodating, enhancing their stay.
High-speed, reliable internet is typically available and guests appreciate the strong Wi-Fi signal. Though a few experienced connectivity issues or incorrect information regarding Wi-Fi passwords, these instances are exceptions.
The apartments offer convenient amenities like a nearby pool, gym and spa facilities, which are well-received by guests. Some faced minor issues such as closures or lack of detailed information about these facilities, but overall, the amenities enhance the stay experience. Parking is generally seen as secure and convenient, albeit sometimes limited in availability.
Bedding quality varies with some guests finding the beds very comfortable while others faced issues with dirt, discomfort or broken beds.
Overall, Upground Residence Apartments deliver a commendable experience, combining a superb location, spacious and clean apartments, friendly staff and a range of amenities. While minor improvements could be made in areas like detailed cleanliness and bedding quality, the residence remains a solid choice for travelers seeking comfort and convenience in Bucharest.
Urban ApartHotel enjoys a quiet and serene neighborhood, lending itself to a peaceful stay for its guests. Conveniently located near public transport and offering nearby parking at a fair rate, most visitors find the location to be excellent and easy to locate. Although there are sporadic mentions of police presence in the area, this aspect does not overshadow the hotel's reputation for providing the best value in the vicinity. The rooms themselves are commended for being quiet with effective heating and air conditioning, which ensure a comfortable stay.
While the neighborhood where the hotel is situated remains very clean, the cleanliness of the hotel itself leaves much to be desired. Many guests reported significant issues with the hotel's upkeep, such as dirty towels, bed linens and shower cabins. The overall condition of the rooms, marred by problems like leaking shower hoses and cockroaches, often did not match the online images. Stained bedding, mold and dust issues were also frequently cited, leading to some guests expressing their disappointment and even taking on the cleaning themselves.
On the brighter side, the Urban ApartHotel staff is frequently praised for their attentiveness and helpfulness. Guests appreciate the excellent communication and kindness exhibited by the team, specifically mentioning the owner and host's sociability and welcoming nature. The staff’s willingness to explain every detail and promptly address any concerns significantly enhances the guests' experiences, making the overall sentiment towards the staff highly positive.
The hotel offers several parking options to accommodate guests, though the initial description of free private parking nearby was found to be inaccurate by many visitors. Instead, paid parking is provided with costs like 70 lei for 24 hours or 36 RON for unspecified durations being noted. However, free parking options are available within 200 meters of the hotel, ensuring that guests have suitable arrangements for vehicle parking despite some disappointment over the paid parking.