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Summary of reviewsThe Coleshill by Greene King Inns offers guests a convenient and pleasant stay with several standout features. Located on the High Street, the hotel is praised for its accessible position near shops, restaurants, pubs and key travel points like the airport and the NEC. Guests enjoy the vibrant surroundings, beautiful views, birdsong and amenities such as free parking and easy check-in and check-out, complemented by a welcoming pub atmosphere with good food.
The breakfast experience mostly receives positive remarks with guests appreciating the variety and quality of the cooked options, including full English breakfasts and continental choices like cereals, croissants and fresh fruit juices. However, some have experienced slower service and occasional issues with food preparation. Despite these few shortcomings, the majority find the breakfast offerings to be excellent and a good value.
Dinner at The Coleshill is often highlighted as a high point with guests enthusiastically praising the delicious, well-priced meals and the friendly and accommodating staff. Though there are occasional mentions of average food and limited options due to equipment issues, the general consensus remains positive regarding the dining experience.
Rooms at the hotel are also well-regarded, noted for their cleanliness, comfort, spaciousness and charming decor. Guests frequently mention the large, comfy beds as a distinct advantage, providing a restful night's sleep. While some rooms are described as dated or in need of minor refurbishments, the overall sentiment is that they are warm, cozy and quiet, contributing to a pleasant stay.
Cleanliness throughout the hotel is consistently praised with many describing the rooms and the property itself as very clean and well-maintained. Guests appreciate the fresh linens, clean bathrooms and tidy spaces, although a few have noted minor issues like old carpets and infrequent ant problems.
The staff at The Coleshill is a significant highlight, consistently described as friendly, helpful and welcoming. Guests often note the exceptional service provided by the team, including receptionists like Debbie, Helen and Laura, whose warm and accommodating nature positively impacts the guest experience.
Although the hotel is a mid-range option, showing some signs of wear and in need of updates in decor and lighting, the dining experience and comfortable beds provide a pleasant counterbalance. Overall, The Coleshill by Greene King Inns is a recommended choice for travelers looking for a convenient location, excellent food, comfortable accommodations and outstanding service. Show more
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Categories
Cheap Inn
The Coleshill provides budget-conscious travelers with a straightforward and economical lodging option. Guests can expect essential amenities and services suitable for a comfortable stay.
Accessible Inn
3-Star Inn
Room Types
Double RoomFeatures include a TV and an en suite bathroom.
Twin RoomFeatures include a TV and an en suite bathroom.
Family Room (2 Adults + 2 Children)Features include a TV and an en suite bathroom.
Family Room (2 Adults + 1 Child)The family room includes a private bathroom fitted with a bath, a shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
The Coleshill by Greene King Inns boasts a highly praised location that guests find exceptionally convenient. Situated on the High Street, it's close to an array of shops, restaurants and pubs, making it a vibrant and accessible spot for visitors. Its proximity to the airport and the NEC is frequently highlighted, offering excellent value for travelers needing quick and straightforward access to these key points. The location is also ideal for those looking to travel into Birmingham or requiring a short taxi ride to the Belfry. Adding to the charm, guests enjoy beautiful views and birdsong right in the heart of Coleshill. With free parking and easy check-in and check-out, the hotel provides a pleasant and convenient stay. The pub's nice atmosphere and good food further enhance the guest experience, making The Coleshill a well-regarded choice for many.
Breakfast
The breakfast experience at The Coleshill by Greene King Inns receives mixed reviews with a majority leaning towards positive highlights. Many guests praise the meals, often describing them as lovely, variable and freshly prepared to order. The choice of cooked breakfasts, including full English options, cereals, bread, crumpets and croissants, is lauded by several reviewers, who also appreciate the variety and inclusion of fruit juice, jams and marmalades.
Several guests found the breakfast to be excellent and fantastic with adjectives like exceptional and amazing frequently used. While some enjoyed the meal's quality and variety, noting it was a good value for the price, others pointed out that the offerings could occasionally be dry, overcooked or served in smaller portions.
There are, however, a few criticisms regarding breakfast service. Instances of slow service were mentioned with some guests experiencing delays, especially when pre-ordering. Issues such as not-hot food and poorly prepared items like overdone bacon and eggs were highlighted by others.
Despite these concerns, the general sentiment remains positive with good portion sizes, a comfortable setting and decent breakfast menu choices contributing to a pleasant start to the day for most guests.
Dinner
The dining experience at The Coleshill by Greene King Inns consistently receives high praise from guests. Many visitors highlight the excellent and delicious food served in the restaurant and bar. The meals are often described as great, lovely and tasty with many guests particularly enjoying both dinner and breakfast offerings. The food is noted to be well priced, adding extra value to the dining experience. Guests frequently compliment the friendly, helpful and accommodating staff, who contribute positively to the overall dining atmosphere. Despite some mixed feedback with occasional mentions of average or poor meals and limited food options due to equipment issues, the general consensus points to a high-quality dining experience.
Rooms
The Coleshill by Greene King Inns offers a blend of convenience and comfort with its rooms situated just a short walk from local attractions like wedding venues. Guests frequently praise the cleanliness and comfort of the rooms, mentioning that they're often spacious and well-equipped. Many reviewers found their rooms lovely, nicely decorated and well-presented with modern touches in some cases. However, a few noted the need for refurbishment and minor updates, describing some rooms as dated or showing signs of wear. Despite these occasional remarks, the overall sentiment remains positive with many highlighting the large, comfy beds and quiet atmosphere. The rooms, many of which are above a pub or across the road in a cottage, offer a warm and pleasant stay, thanks to friendly reception staff and a cozy environment.
Beds
Visitors to 'The Coleshill by Greene King Inns' consistently praise the hotel for its exceptionally comfortable beds. Guests frequently describe the beds as large, cozy and extremely comfortable with many specifying the quality of the pillows and duvets as well. The beds, ranging from queen size to king size, are highlighted as both spacious and supportive, greatly contributing to a restful night's sleep. Positive comments include mentions of the beds being super comfy, incredibly comfortable and very comfortable, pointing to a generally high standard of bedding across various rooms. Although there are occasional mentions of external noise and other disturbances, the overwhelmingly positive feedback on bed comfort makes it a notable feature of the hotel.
Cleanliness
The Coleshill by Greene King Inns receives favorable mentions for cleanliness from guests. Reviews consistently highlight the cleanliness of the rooms with many describing them as very clean, clean and tidy. Guests appreciate the fresh and plenty towels provided and the spotlessly clean bedding. The overall ambiance of the rooms is often described as clean and comfortable.
Specific areas such as the bathroom were noted as clean, although some guests felt that the cleanliness and decor could have been improved. Issues such as old and stained carpets and occasional ant problems were noted, though these reviews were in the minority.
The property itself is praised for being lovely and super clean and the hotel bar area receives positive remarks for its cleanliness as well. Overall, guests find the rooms well presented, nicely decorated and immaculately kept, contributing to a pleasant and comfortable stay.
Staff
The Coleshill by Greene King Inns is consistently praised for its exceptional staff, who are frequently described as friendly, helpful and welcoming. Guests often highlight the team's efficiency and professionalism. The receptionists, particularly mentioned by name like Debbie, Helen and Laura, stand out for their warm and accommodating nature. The staff's commitment to ensuring a pleasant stay is evident with many reviewers noting that nothing was too much trouble for them. Positive interactions with the staff significantly enhance the experience, even when other aspects of the hotel fall short. The management's dedication to improvement, including plans for refurbishment, also instills confidence in guests. Overall, the staff's superb service and personal touch create a welcoming atmosphere that makes The Coleshill a recommended stay.
3 Star
The Coleshill by Greene King Inns offers an experience characterized by a mix of positives and areas needing improvement. Guests have noted that while the facilities and services perform adequately, the hotel itself appears somewhat tired and in need of refurbishment. The decor, lighting and cleanliness, particularly in the rooms, have evoked comments indicating that an update would significantly enhance the ambiance and comfort.
However, despite these remarks on the physical state of the hotel, the dining experience has been a highlight for many with the food in the restaurant receiving praise. This indicates that while the aesthetic and functional aspects of the rooms could improve, the culinary offerings provide a pleasant counterbalance. For visitors seeking a mid-range accommodation with enjoyable dining, The Coleshill remains a viable option, though expectations regarding room decor should be tempered.
No, The Coleshill by Greene King Inns doesn't have any pool.
No, a spa isn't available at The Coleshill by Greene King Inns.
No, The Coleshill by Greene King Inns doesn't allow dogs.
No, parking facilities aren't available at The Coleshill by Greene King Inns.
No, The Coleshill by Greene King Inns doesn't have a gym.