Hotel in Santa MartaMagdalena > Santa Marta Dist Esp
9.3
Excellent
From $131
$
+1
Info
Summary of reviews
Santa Marta Marriott Resort Playa Dormida offers a premier beachfront location praised for its serene and private atmosphere, just steps from the sea. Its close proximity to the airport makes it convenient for travelers and the tranquil environment with stunning sunsets is often highlighted. Though some noise from passing planes and the isolated setting with limited nearby activities can be minor drawbacks, the hotel's peaceful ambiance and exquisite beach access are significant advantages. The access road's poor condition is frequently criticized, but once arrived, guests find the resort to be an excellent spot for relaxation.
Breakfast at the resort receives high acclaim for its variety and quality with many guests singling it out as a standout feature of their stay. While some note the breakfast's high cost and occasional menu repetition, the overall sentiment is overwhelmingly positive, highlighting the delicious offerings and excellent service.
Dining experiences for lunch and dinner are mixed. Many guests praise the food's freshness and taste, particularly themed dinners and the night brunch. However, some find the food average, expensive and occasionally inconsistent in quality. Despite this, the high standard of service and the positive experiences of many guests contribute to a commonly enjoyed dining time.
The hotel rooms are widely appreciated for being comfortable, spacious and clean, offering modern decor and luxury. Many guests commend the sea views, excellent room service and quality amenities. Minor issues like inadequate air conditioning and occasional maintenance problems are noted but do not detract significantly from the overall positive experience.
Cleanliness is a strong point of the resort with guests frequently praising the spotless rooms and well-maintained common areas. The hotel's strict COVID measures enhance the sense of safety and though occasional room cleaning service improvements are suggested, the general sentiment is highly positive.
The staff at Santa Marta Marriott Resort Playa Dormida receive consistent praise for their exceptional service and warmth. They are described as friendly, helpful and very attentive, often going above and beyond to meet guests' needs. This high level of personalized service significantly enhances the overall guest experience.
Regarding the hotel's wifi services, guests have mixed feelings. Common areas provide fast and reliable internet, whereas room connectivity is often slow and unstable. The requirement to pay for high-speed wifi further detracts from the experience, though the staff's helpfulness somewhat compensates for this inconvenience.
The spa receives positive reviews for its wonderful massages and attentive service, though some find it expensive with limited amenities or availability. Similarly, the gym is well-maintained and complete but is small and sometimes noisy, impacting its overall utility during peak hours.
The beachfront at the resort, while small and occasionally narrow, is clean, peaceful and semi-private, creating a calm retreat. However, limited space and intrusive street vendors can be minor inconveniences.
Parking facilities at the resort are generally secure and good with valet parking being a notable service. Some guests note the limited parking space, but the overall service quality in transportation is commendable.
For families, Santa Marta Marriott Resort Playa Dormida is a favorable choice, offering fun activities, particularly at the pool and Kids Club. Service aspects like room service enhance the family experience, despite minor issues like restrictions for small children in certain areas.
Overall, the Santa Marta Marriott Resort Playa Dormida excels in location, cleanliness, staff service and breakfast, making it a recommended destination for a restful vacation. Potential visitors should be aware of minor logistical inconveniences and the isolated setting but can expect a highly satisfying and serene experience.
Holiday Inn Cartagena Morros by IHG, garners significant praise from guests, especially for its excellent location. Situated close to the airport and historic city center, the beachfront hotel offers tranquil seaside views and easy access to the Caribbean Sea. Visitors enjoy the peace and quiet, away from bustling downtown Cartagena, while still being a short ride from main attractions. This blend of tranquility and accessibility makes it an ideal retreat for families and travelers seeking a restful yet connected holiday experience.
The breakfast at the hotel is highly regarded with guests appreciating its variety, freshness and quality. The breakfast buffet offers diverse options to cater to all tastes, including those with food intolerances and features well-loved items like an omelette station and traditional Colombian dishes. The excellence of the breakfast service is also frequently noted. Although the dining experience for dinner receives mixed reviews, the quality of food at the Blue restaurant is often praised, despite perceptions of high costs and occasional service lapses.
Guests find the rooms at the hotel comfortable, spacious and generally clean. Many appreciate the modern accommodations, comfortable beds and scenic ocean views. While there are some reports of maintenance issues and occasional cleanliness inconsistencies, the overall feedback emphasizes comfort and space, making the rooms a solid choice for a relaxing stay.
The hotel's commitment to cleanliness is applauded with guests highlighting the spotless environment, both in individual rooms and common areas. Exceptional cleaning services and professional staff contribute to a tidy and pleasant atmosphere, though some isolated issues do arise.
Staff service at Holiday Inn Cartagena Morros is consistently praised for its exceptional hospitality. The team’s friendly and attentive demeanor significantly enhances the guest experience with special mentions for standout service from specific employees. Staff professionalism and helpfulness in facilitating a smooth stay are noted, contributing to the hotel’s welcoming and enjoyable environment.
While the Wi-Fi service is generally good and appreciated for its strong and reliable connection, there are occasional mentions of instability. The spa receives positive feedback for the quality of massages and staff attentiveness, though improvements in the facilities could enhance the experience. The gym offers mixed experiences with some guests finding it well-equipped and others noting it needs improvement.
The pool, though clean and well-maintained, is often considered small for the hotel's size with limited seating and early closing times being common concerns. Despite these challenges, guests appreciate its family-friendly atmosphere. The hotel's convenient beach access and secured, clean beach area are favored aspects, despite minor drawbacks such as street vendors and occasional cleanliness issues.
Parking facilities are appreciated for being free, safe and spacious, though some noted the parking area can get crowded. Overall, Holiday Inn Cartagena Morros provides a satisfying blend of comfort, excellent service and a prime beachfront location, creating a commendable choice for a relaxing stay in Cartagena.
Hilton Cartagena boasts a prime location in the Bocagrande area, offering guests a tranquil and secure environment right by the beach. This setting provides easy access to both the lively city center and various shops, restaurants and commercial areas. While the location is peaceful and slightly distanced from major attractions, the convenience of transportation options like taxis mitigates this minor drawback.
The hotel’s facilities cater exceptionally well to families, providing entertaining options for children along with a sense of privacy and exclusivity. Guests frequently commend the hotel's amenities and the friendly, attentive staff, which together create a comfortable and relaxing stay.
Visitors consistently praise the breakfast experience, citing the variety and delicious range of selections, including fresh-cooked eggs and smoothies. Despite it being considered expensive by some and not included in the room rate, the quality and service during breakfast receive high marks overall. The dinner options receive mixed reviews with many guests appreciating the food's taste and service, although some feel there is room for improvement in terms of quality and menu diversification.
The rooms at Hilton Cartagena are highlighted for their comfort, cleanliness and spaciousness with many featuring beautiful ocean views. While some notes about needing updates and occasional maintenance issues exist, the overall ambiance remains positive. Guests appreciate the cleanliness of the entire hotel, from rooms to common areas, which is a significant contributor to guest satisfaction.
The staff's exceptional service and friendliness are frequently mentioned. Specific staff members like Rafael at the reception and Jesus at the beach receive special praise, adding to the overall positive guest experience. Though there are occasional mentions of slow room service, the general feedback is overwhelmingly favorable.
WiFi service receives mixed reviews with good coverage achieving decent speeds in some areas but being inconsistent in others, particularly in the rooms. The spa and gym facilities are generally well-received, although there are suggestions for improvement in terms of access and equipment updates.
The pool area is highly praised for its variety, cleanliness and family-friendly atmosphere, despite some suggestions for improved maintenance and more seating. The beach experience is also generally positive with guests enjoying the easy access and beautiful views, though occasional cleanliness issues and the presence of street vendors are noted.
Overall, Hilton Cartagena stands out for its excellent location, top-notch amenities, superb cleanliness and a highly commendable staff, making it a favored choice for travelers seeking a comfortable and enjoyable stay in Cartagena.
Hotel in Santa MartaMagdalena > Santa Marta Dist Esp
8.3
Very Good
From $108
$
+1
Info
Summary of reviews
Tamaca Beach Resort stands out as a prime destination, especially for its exceptional beachfront location in El Rodadero. The resort offers direct access to the sandy shores, breathtaking ocean views from every room and proximity to key amenities such as restaurants, shopping centers and local attractions. This strategic location balances tranquility with accessibility, making it a perfect choice for families, honeymooners and business travelers alike.
Guests frequently commend the resort for its well-maintained and spacious pool area, which enhances the overall stay with its picturesque setup, particularly during sunsets. The breakfast at Tamaca Beach Resort is another highlight with many guests finding it delicious, varied and satisfying, offering a mix of healthy and local options served by a kind and accommodating staff. However, some diners feel the variety and quality could be further improved.
Dinner experiences receive mixed feedback with some guests enjoying the cuisine and international menu, while others find it expensive and lacking in variety. Although the cocktails receive positive remarks, the overall sentiment calls for better pricing and more diverse offerings.
The rooms are lauded for their spaciousness, comfort and stunning ocean views, though there are calls for updated furnishings and better maintenance. Overall cleanliness is highly praised with the housekeeping staff ensuring well-tended rooms and public areas.
The resort’s staff consistently earn high marks for their friendliness, attentiveness and helpfulness, significantly contributing to the warm and welcoming atmosphere. However, some guests do mention occasional lapses in attentiveness.
The pool area is a guest favorite, admired for its size, cleanliness and direct beach access, despite minor issues with limited shaded areas. The beach itself is another major attraction, praised for its beauty and easy access, though improvements in beach service and shading are suggested.
Parking receives mixed reviews with some guests finding it ample and convenient, while others face challenges with availability. Families feel particularly welcome at Tamaca Beach Resort, enjoying the child-friendly atmosphere, extensive facilities and spacious rooms.
Overall, Tamaca Beach Resort provides a memorable and enjoyable experience, combining a serene beachfront location with excellent facilities and service.
GHL Corales de Indias offers a well-rounded hospitality experience, particularly appreciated for its strategic location and picturesque ocean views. The hotel's proximity to the airport and key city landmarks strikes a perfect balance between accessibility and tranquility. Guests speak highly of the serene environment, which is ideal for quiet getaways, yet allows for easy connectivity to tourist attractions. The beach and nearby walking trails further enhance the location's appeal.
The breakfast receives positive remarks for its abundance and flavorful local options, supported by friendly staff. However, there is room for improvement in variety and consistency with some guests finding it repetitive and certain items lacking in quality. The dinner experience also mirrors this trend with praise for the flavorful and well-presented meals alongside criticism for slow service and high prices. The room service, available around the clock, garners favorable reviews for its quality.
Rooms at the hotel are generally spacious and comfortable with stunning ocean views. They are well-kept and organized, although occasional maintenance issues like musty smells and outdated decor detract from the overall experience. Consistent cleanliness is a strong point, though some lapses in maintenance and minor issues with amenities are noted. The cleaning staff receives praise for their efforts and the hotel's cleanliness protocol is commendable, particularly in context of the pandemic.
The hotel’s staff is consistently lauded for their friendliness and helpfulness, contributing significantly to the positive guest experience. Specific staff members are frequently mentioned for their exceptional service. While a few issues with inconsistent service at the reception are mentioned, these are exceptions rather than the norm.
Wi-Fi services receive mixed reviews with some guests finding it reliable and others experiencing connectivity issues, particularly in the rooms and event areas. The pool facilities are largely appreciated for their cleanliness and pleasant atmosphere, though frequent maintenance and safety concerns are highlighted. The beach views from the hotel are beautiful, but direct beach access is not ideal with suggestions for better beach experiences in adjacent areas.
Parking at the hotel is generally favorable, offering secure and free facilities, though some guests find the parking areas narrow and difficult to navigate. Families particularly appreciate the hotel for its kid-friendly amenities, spacious environment and variety of activities for children, making it an excellent choice for family vacations.
Overall, GHL Corales de Indias stands out for its strategic location, comfort and friendly service. Enhancements in food variety, maintenance and Wi-Fi connectivity could further improve the guest experience.
The Radisson Cartagena Ocean Pavilion Hotel is a great option for those seeking a peaceful and luxurious vacation in Cartagena. The hotel's location receives high praise, offering a direct beachfront and proximity to the airport and city center. Guest rooms are spacious with stunning ocean views and comfortable bedding. The breakfast and dinner experience at the hotel are also highly regarded with a great variety of options and impeccable service. The hotel's staff are friendly and attentive, making guests feel at home. While some guests have mentioned minor maintenance issues, the hotel's cleanliness and well-maintained facilities outweigh any drawbacks. The hotel also provides great amenities for families, including activities for kids. Overall, the Radisson Cartagena Ocean Pavilion Hotel provides an authentic and exceptional five-star experience at a good price-quality ratio.
Hotel Capilla del Mar, located in Cartagena's Bocagrande area, is renowned for its exceptional location, making it a favored spot for travelers. The hotel's positioning directly across from the beach offers stunning sea views and easy access to sandy shores. Guests appreciate the proximity to essential amenities such as pharmacies, restaurants and shopping centers and the short taxi ride to Cartagena's historic center. Despite being in a bustling area, the hotel provides a tranquil environment, enhancing its appeal for both leisure and nightlife.
Breakfast at Hotel Capilla del Mar receives high praise for its variety and quality. The buffet is described as plentiful and diverse, including fresh fruits, varied breads, cereals and made-to-order omelets. While minor criticisms exist, such as occasional lack of variety and small dining area constraints, the overall feedback is positive with guests enjoying the rich and complete breakfast provided.
Dining at the hotel showcases a mix of highs and lows. While the quality and abundance of the food, especially at the San Marino restaurant, are highlighted, there are mentions of repetitive menus and average taste in some dishes. Small portions and high prices are also noted. Despite these issues, the friendly service and diverse menu enhance the dining experience.
The rooms at Hotel Capilla del Mar are spacious, comfortable and often come with stunning ocean views. Guests appreciate the cleanliness, modern amenities and well-maintained facilities. However, issues with air conditioning, noise and occasional musty smells are mentioned. Overall, the spaciousness and cleanliness ensure a comfortable stay.
Cleanliness is a standout feature of the hotel with facilities described as very clean and modern. Housekeeping is highly praised for maintaining high standards, attending to guests' needs promptly. Minor exceptions in some areas do not overshadow the overall impeccable cleanliness.
The staff at Hotel Capilla del Mar are frequently commended for their friendliness, attentiveness and willingness to go above and beyond for guests. Despite minor language barriers and occasional indifferent interactions, the staff's dedication significantly contributes to the hotel's welcoming atmosphere.
Wi-Fi at the hotel presents mixed experiences. While some guests find the connection stable and fast in common areas, others report slow speeds and unreliable service, especially in-room. The hotel could benefit from investments in upgrading the Wi-Fi infrastructure.
The spa services at the hotel are well-regarded with treatments like massages receiving particular praise. Despite the spa being small, the professionalism and friendliness of the staff enhance the overall experience, making it a valuable amenity.
Gym facilities receive mixed reviews. While the availability of a gym area complete with a jacuzzi and pool is appreciated, many guests find it small, poorly equipped and in need of upgrades. Issues with broken machines and ventilation are noted, suggesting room for improvement.
The rooftop pool is a highlight for many guests, offering stunning city views and a pleasant atmosphere for relaxation. Despite its small size and occasional overcrowding, the clean and well-maintained pool area is enjoyed by many with the pool bar service adding to the experience.
The beachfront location is a major advantage, offering easy access and great sea views from rooms. However, ongoing construction nearby has impacted the beach experience for some guests with closures and noise being mentioned. Despite this, the beach services provided by the hotel, such as loungers and tents, are appreciated.
Overall, Hotel Capilla del Mar provides a blend of relaxation and convenience with its exceptional location, friendly staff and quality amenities, making it a popular choice for visitors to Cartagena.
Hotel InterContinental Cartagena by IHG, in the bustling Bocagrande area, is favored for its prime location near the beach, providing easy access to local attractions, restaurants and the Historic Walled City. The beachfront proximity enhances the experience with stunning ocean views, despite the beach's occasional crowding and cleanliness issues.
Guests generally praise the breakfast offerings, describing them as delicious and varied with a broad selection catering to diverse tastes, particularly highlighting the 15th-floor breakfast experience for its excellent service. Dinner also receives commendations for its quality and variety, especially poolside meals prepared by the grill chef, although some find the service and prices could improve.
Rooms at the hotel are lauded for their spaciousness, cleanliness and modern comforts, often featuring beautiful ocean views and luxurious suites. However, occasional housekeeping oversights and minor maintenance issues are noted. Cleanliness overall is a strong point with rigorous daily cleaning and professional staff, although common areas sometimes need more attention.
The staff's exceptional service is a standout feature with many guests highlighting the friendly, attentive and professional demeanor that enhances their stay. Specific staff members are often mentioned for their outstanding hospitality. Free WiFi is generally reliable, although some guests experience intermittent issues, especially in common areas.
The hotel's spa receives positive feedback for its ambiance and quality treatments with the Turkish bath and massages being particularly well-regarded despite the higher costs. The gym is also appreciated for its modern equipment and ample space. The pool area, known for its cleanliness and panoramic ocean views, is a favorite among guests, though some note it can be too cold or crowded at times.
Family-friendly amenities, spacious rooms and helpful staff make Hotel InterContinental Cartagena a recommended option for families. While parking facilities are available, they come with added charges and occasional inconvenience due to sharing with a nearby shopping center.
In summary, Hotel InterContinental Cartagena excels with its excellent location, comfortable rooms and friendly staff, complemented by a range of amenities. Minor service improvements and attention to some facilities would further enhance the overall guest experience.
Hostel Blue Sea Rincon del Mar offers a mixed but generally positive experience for guests with standout features that overshadow some of its shortcomings. The hostel's prime beachfront location in the serene and picturesque Rincón del Mar is highly praised, allowing for immediate access to tranquil and uncrowded beaches with breathtaking sea views, making it an idyllic setting for relaxation and engagement with nature. The secluded position ensures a peaceful ambiance, encouraging guests to unwind and disconnect.
The breakfast experience at Hostel Blue Sea Rincon del Mar is marked by its unique setting—offering meals by the water or with feet in the sand—despite mixed reviews about its organization and variety. Dinner, however, receives more consistent praise for being flavorful and affordable, featuring fresh seafood straight from local fishermen, although some issues with food safety have been reported.
Room comfort and amenities provoke mixed reactions; while many appreciate the cleanliness, sea views and daily room service, other guests highlight issues with cramped spaces, poor ventilation and insufficient temperature control. Cleanliness across the hostel receives varied feedback with some instances of untidiness and insufficient hygiene in shared areas.
The hostel staff earns high marks for their exceptional kindness and attentiveness, creating a warm and homely atmosphere. The older couple running the place, along with key staff like Oscar, Ana and Fernando, are frequently lauded for their efforts in making guests feel welcome.
Wi-Fi connectivity faces significant challenges, being primarily available near the reception and often disrupted by power outages, affecting the overall guest experience.
The beachfront setting of Hostel Blue Sea Rincon del Mar remains one of its most praised aspects. The clean, calm beach, along with the easy access to water activities and the stunning seaside views, makes it a favorite among beach lovers. The semi-private beach ambiance and the friendly, accommodating staff further enrich the tranquil environment.
Overall, Hostel Blue Sea Rincon del Mar is a stellar choice for those seeking a picturesque and peaceful seaside retreat, despite some areas needing improvement, particularly in room amenities and Wi-Fi service.
Hotel Cartagena Plaza has received considerable commendation for its prime location, outstanding breakfast offerings and exemplary staff. Situated directly in front of the beach, the hotel provides breathtaking ocean views and easy access to Bocagrande's main street, making it a top choice for beach-goers and shopping enthusiasts. Proximity to bus routes and local amenities further enhances its appeal and the exceptional service provided by the friendly and attentive staff leaves a lasting positive impression on guests.
The hotel's breakfast buffet is often praised for its variety and comprehensiveness, featuring fresh fruit juices, a gourmet selection, an omelet station and smoothies. Guests note the breakfast area’s cleanliness and the attentive service as highlights. However, occasional issues such as crowded areas and inconsistent food quality have been reported.
Dinner at the on-site Lucía restaurant garners consistent praise for its delicious and diverse offerings. The buffet caters to all tastes with the coffee being a standout. Nonetheless, crowded dining spaces and a lack of air conditioning in certain areas slightly mar the dining experience.
Rooms at Hotel Cartagena Plaza are generally described as spacious, clean and comfortable with spectacular views of the sea and the Walled City. The beds are noted for their comfort, further enhancing the stay. Newly renovated "smart rooms" provide an upgraded experience, although some guests have encountered issues with air conditioning and humidity.
The hotel excels in cleanliness with both common areas and rooms maintained to a high standard by diligent housekeeping staff. Despite a few isolated reports of cleanliness issues in pool bathrooms and other common areas, the overall experience remains positive.
The staff at Hotel Cartagena Plaza stand out for their remarkable kindness and dedication to service with many guests praising individuals for their exceptional customer service. This attentiveness significantly enhances the overall experience, making guests feel valued and well-cared-for.
The rooftop pool, while enjoyable for some due to its games and atmosphere, is often criticized for being small and crowded. Maintenance and availability issues suggest room for improvement. However, the hotel's beachfront location provides convenient access to the sea, despite mixed reviews about the beach's attractiveness and the presence of aggressive vendors.
Overall, comfortable beds, friendly and exceptional staff, excellent breakfast and the prime location make Hotel Cartagena Plaza a highly recommended choice for visitors to Cartagena with only a few areas needing enhancement to ensure a consistently positive guest experience.
Hotel Chiniu is highly recommended for its idyllic location, remarkable service and overall serene atmosphere. Nestled on a pristine beach surrounded by lush greenery and palm trees, the hotel offers breathtaking views of the sea and an ideal retreat away from the bustling streets of Palomino. Guests consistently praise the stunning setting, the well-maintained facilities and the peaceful environment conducive to relaxation and rest.
The rooms are often described as beautiful, spacious and comfortable, adding to the overall charm of the hotel. They are kept clean and tidy, enhancing the guests' experience, though some practical issues such as lack of air conditioning and occasional maintenance problems, like poor lighting and intermittent water pressure, have been noted. However, the overall cleanliness and the attention to detail from the cleaning staff earn high marks from visitors.
Dining at Hotel Chiniu offers a luxurious and enjoyable experience with many guests raving about the quality and presentation of the food, especially dishes like the pork loin with mushrooms and Chiniu ceviche. The beachfront setting for dining adds to the delightful experience. Yet, there are suggestions for a more varied menu and more generous portion sizes. Prices are perceived to be high in comparison to local restaurants and there have been occasional complaints about the restaurant closing earlier than expected and slow service.
Breakfast receives mixed reviews with guests appreciating the fresh ingredients and tasty offerings like fresh juice, coffee or hot chocolate and fresh fruit plates. However, the selection can feel monotonous and some visitors find the portions insufficient. Improvements in variety and portion sizes would further enhance the breakfast experience.
Guests highlight the hotel's multiple pools with their panoramic sea views and serene setting, as a major attraction. The pools are clean and spacious, providing a refreshing environment for relaxation without feeling overcrowded. A slight inconvenience noted is the limited number of loungers available poolside.
The beachfront location remains one of Hotel Chiniu’s most praised aspects, described as a paradise-like setting perfect for a tranquil escape. The beach's beauty and tranquility are major draws, though some challenges like beach erosion and strong waves are mentioned. Despite this, the natural beauty and lush vegetation leave a lasting positive impression.
Families also find Hotel Chiniu to be an excellent choice, thanks to its safe environment, friendly staff and child-friendly amenities and activities. The pools, in particular, are a hit among families, making the hotel a perfect destination for a peaceful family retreat.
The staff at Hotel Chiniu are frequently commended for their warm hospitality, friendliness and attentiveness, significantly enhancing the overall guest experience. While there are some inconsistencies with restaurant service, the staff generally ensure that guests feel well-cared for and welcome.
Lastly, while Wi-Fi is available throughout the hotel, the signal can be patchy, especially in the rooms. Improving the Wi-Fi would greatly enhance the overall guest experience.
In summary, Hotel Chiniu comes highly recommended for those seeking a serene beachside paradise with beautiful natural surroundings, excellent service and well-maintained facilities. Despite some areas needing improvement, particularly in dining variety, room maintenance and Wi-Fi stability, the overall experience described by guests is overwhelmingly positive.
**Hotel Don Toño Tolú** enjoys a highly sought-after beachfront location, presenting guests with serene ocean views and a tranquil environment ideal for relaxation. Its prime spot, just a short distance from downtown and local attractions, is consistently praised for its convenience and peacefulness, free from intrusive city noise. The hotel staff further enhances the experience with their friendly and attentive service, creating a welcoming atmosphere for visitors.
The breakfast, while receiving some mixed reviews, is generally considered generous and flavorful with notable options such as the costeño and American breakfasts. Guests appreciate the affordability and the overall quality of the food, which is further enriched by the beachside dining experience. Some logistical issues do arise, such as the need for more variety and clarity on inclusivity in the room rate, but the economical pricing makes it a good value for guests.
Room reviews reveal a mixed experience: while many guests commend the spaciousness, cleanliness and excellent beach views, maintenance issues are a recurrent concern. Problems like dirty rooms, non-functional showers, insufficient air conditioning and uncomfortable mattresses are frequently mentioned. Bathrooms, in particular, seem prone to issues, including insufficient cleaning and poor design. Despite these setbacks, the hospitable staff and the scenic views contribute positively to the overall stay.
Cleanliness feedback is also mixed. Guests commend the overall well-maintained facilities and attentive staff, but several reviews indicate lapses in specific areas, such as bathrooms with mold, dusty rooms and occasional insect sightings. Regular room cleaning appears inconsistent, which detracts from the overall experience.
The hotel's staff receive high praise for their warmth and professionalism, creating a positive and inviting atmosphere. Their ability to address problems swiftly and their overall helpfulness significantly enhance the guest experience. Particular staff members, such as Lira and Yesenia, receive special mention for their exemplary service.
The private beach is a standout feature, clean and well-organized with convenient amenities like chairs, awnings and tents. Guests appreciate the serene environment, making it an ideal spot for relaxation and enjoying picturesque sunsets. The attentive beach service adds to the comfort and enjoyment of the seaside experience.
For families, Hotel Don Toño Tolú offers a friendly and welcoming ambiance, making it a suitable choice for a peaceful family getaway. Although some mention that the rooms can feel tight for larger families, the overall homey atmosphere and good food are well-suited for family needs.
However, the hotel's beds are a notable point of criticism with many guests finding the mattresses uncomfortable and in need of firmer replacements. Cleanliness of the bedding is also cited as an issue with reports of uncleanliness and cockroaches, lowering the overall comfort level during the stay.
In conclusion, Hotel Don Toño Tolú excels in location, staff service and beachfront amenities, providing an ideal setting for a serene and budget-friendly seaside escape. However, improvements in room maintenance and cleanliness, particularly concerning the beds and bathrooms, are necessary to ensure a consistently positive guest experience.
Hotel Las Americas Casa de Playa is a stunning five-star hotel in Cartagena that offers guests an excellent location with easy access to a beautiful and safe beach, perfect for families with children. The breakfast is diverse and complete with gluten-free and vegan options available. The hotel also offers a range of dining options at various restaurants and bars to choose from, though some guests have had minor issues with Cristobal Restaurant at dinner. The hotel's staff is incredibly friendly, professional and super attentive, providing guests with exceptional service throughout their stay. The hotel boasts of its clean and well-maintained facilities, making guests feel comfortable during their stay. Guests also enjoy the magnificent multiple swimming pools, water slides and playground, perfect for a family vacation. Reviewers have highlighted that the quality of the rooms varies with some guests finding them big and comfortable, while others suggest the rooms need improvements, though the hotel's manager is quick to resolve issues. Overall, Hotel Las Americas Casa de Playa has exceeded the expectations of its guests with its marvellous facilities, fantastic location and exceptional service, making it an ideal choice for lodging when in Cartagena.
Hotel in Santa MartaMagdalena > Santa Marta Dist Esp
9.1
Excellent
From $203
$
+4
Info
Summary of reviews
Hotel Irotama XXI is widely celebrated by guests as an exceptional destination that combines natural beauty with modern comforts. The location is particularly praised for its idyllic setting right by a pristine beach, offering a peaceful ambiance and breathtaking views. Strategically situated between the airport and Santa Marta, the hotel grants guests convenient access to nearby amenities, making it an attractive spot. As part of a larger resort complex, it provides a diverse range of facilities akin to those found in Mexican resorts, such as various dining options and swimming pools, all of which contribute to a fulfilling and serene experience. The beach itself is a standout feature, lauded for its cleanliness, comfort, and almost private feel.
The breakfast buffet at Hotel Irotama XXI is another highlight, offering a wide range of delicious Colombian comfort foods, fresh fruits, and refreshing juices. Although there are occasional remarks about fried food and dining efficiency, the overall experience is highly rated for its variety and value. Dinner options are equally commended, particularly the Italian and seafood offerings, though some guests suggest improvements in food consistency and pricing.
The accommodations are consistently noted for being spacious, modern, and well-maintained, with features like balconies and hammocks enhancing the guest experience. The rooms, especially those in the Reserved Tower, are equipped with high-quality bedding, ensuring a restful stay. Complementing the high standards of room quality is the cleanliness throughout the hotel, with both private and public spaces maintained immaculately by the attentive housekeeping staff.
The hotel's exceptional staff receives frequent acclaim for their friendliness and professionalism, contributing significantly to a welcoming atmosphere. Particular staff members are highlighted for their outstanding service, further enhancing the overall guest experience. The resort's swimming pools, including a main pool with a water slide, are described as fantastic, providing fun and relaxation for both families and individuals.
Overall, Hotel Irotama XXI is an ideal destination for families, offering a range of activities and superb service. The comfortable beds, beautiful views, and peaceful environment make it a highly recommended choice for a memorable vacation. With positive reviews emphasizing its many strengths, the hotel is an inviting retreat for travelers seeking relaxation and enjoyment by the sea.
Casa Coraje, nestled along the serene beachfront of Palomino, stands out as a tranquil retreat offering a picturesque boho-chic paradise steps away from the ocean. Guests consistently praise its prime location, which allows for easy exploration of local Palomino while providing a quiet, relaxing setting ideal for leisurely walks on the beach or surfing. The hotel's idyllic location is accentuated by its proximity to nearby restaurants and convenience to town, making it perfect for both relaxation and adventure.
The dining experience at Casa Coraje is exceptional with the restaurant Paluna offering a spectacular gastronomic journey. Visitors rave about the high-quality cuisine, particularly the fish dishes and international options available for lunch and dinner, as well as signature dishes like 'huevos coraje.' The delicious, fresh food and creative menu, combined with reasonable prices, make it a culinary highlight of their stay. Breakfast also receives positive notes for its quality and taste, despite some confusion regarding its inclusion in booking packages.
Accommodations at Casa Coraje receive high marks for their spaciousness and comfort. Designed with natural materials and elegant touches, the rooms provide a clean, relaxing environment. Daily cleaning ensures a spotless stay, although some guests noted minor issues like firmness of beds or proximity to noisy areas. Nonetheless, the overall ambiance and well-furnished interiors contribute to a restful and pleasurable experience.
One of Casa Coraje’s strongest attributes is its staff. Guests frequently commend the friendly, attentive and helpful team, highlighting individuals like Gabriela, Walter, Clara and Esmeralda for their exceptional service. The staff’s willingness to assist enhances the overall hospitality, making visitors feel welcome and well-cared for throughout their stay.
The beachfront access is a major draw, offering guests the ability to enjoy the sunrise, relaxing on loungers and engaging in activities like surfing and horseback riding along the shore. While the beach itself can have strong waves and varying appearances, it remains a highly praised feature of the hotel. The hotel’s pool, though smaller than expected and with limited sun exposure, is noted for being clean and enjoyable, especially for children.
Casa Coraje maintains high standards of cleanliness across its facilities, from the super clean pool to the tidied rooms, which receives daily housekeeping. Despite a few mentions of worn towels and occasional lapses in cleaning, the overall dedication to hygiene contributes significantly to the relaxation and calm environment.
However, WiFi connectivity presents a notable challenge with many guests experiencing issues in their rooms, relying instead on common areas for a more reliable connection. This could be a detriment for those needing consistent internet access.
Overall, Casa Coraje is celebrated for its beautiful beachside location, exceptional dining, comfortable accommodations and exemplary staff service. Its serene and romantic atmosphere makes it an excellent choice for couples seeking a peaceful escape, adding a layer of magic to their vacation by the sea.
Hotel in Santa MartaMagdalena > Santa Marta Dist Esp
8.3
Very Good
From $51
$
+1
Info
Summary of reviews
Hotel Be La Sierra in El Rodadero offers an overall satisfying experience with many guests highlighting its prime beachfront location as a major advantage. Situated directly facing Rodadero Beach, the hotel provides picturesque ocean views and easy access to the sand, drawing praise for its convenience to local restaurants, shops and attractions. Rooms with balconies are particularly favored for their stunning views and the relaxing sound of the sea.
Breakfast at the hotel generally receives positive feedback. Guests appreciate the variety, abundance and excellent presentation of the breakfast buffet, featuring both Colombian and continental dishes, although some note that more variety could be beneficial, especially for longer stays. The food quality excels with the dinner buffet also praised for its delicious and plentiful offerings. The restaurant’s terrace enhances the dining experience, despite minor suggestions for service improvement.
The rooms are often described as comfortable and spacious with many applauding their cleanliness and modern fittings. Ocean view rooms with balconies are especially popular. Guests frequently mention the reliable room service and the neat, daily cleaning. However, some have pointed out issues with small or outdated bathrooms and occasional noise intrusion.
Cleanliness throughout the hotel is consistently commended. The spotless rooms, tidy facilities and well-maintained common areas contribute to a pleasant stay, enhanced by the staff's friendly and helpful demeanor. Despite occasional minor issues, the attention to hygiene is highly appreciated.
The hotel staff receives high marks for their courtesy and professionalism. Positive interactions with employees across various roles are frequently noted, adding to the overall guest satisfaction.
The Wi-Fi service at Hotel Be La Sierra does have mixed reviews. While some guests find it functional, many report weak or unstable connections, particularly on higher floors. Reliable internet access seems to be more consistently available in common areas like the lobby.
The swimming pool is praised for its cleanliness and pleasant atmosphere, although it is often described as small and can become crowded. The limited pool hours also inconvenience some guests. Despite this, the pool remains an enjoyable feature for families, especially with small children.
Proximity to the beautiful and clean Rodadero Beach is a standout feature, offering guests close access to the shore and complimentary beach towels. The hotel's prime location ensures a favored beachfront experience, although some guests report noise disturbances from sea view rooms.
Hotel Be La Sierra is ideal for family vacations with spacious rooms and a range of activities suitable for both children and adults. Friendly and attentive staff enhance the family-friendly atmosphere, despite occasional noise complaints and early pool closures.
Beds at the hotel are generally comfortable with many guests praising their size and mattress quality. However, there are mixed opinions on firmness and some beds are reported to be too small or old.
Overall, Hotel Be La Sierra delivers a consistently positive experience that aligns with its three-star rating. It offers good value for money with clean rooms, excellent location and commendable dining options, making it a reliable choice for both families and solo travelers seeking an enjoyable stay in Santa Marta.