Located in Cartagena de Indias, Colombia, this hotel provides a swim-up bar for guests to enjoy drinks without leaving the pool. The beachfront location enhances the overall experience.
Hotel Dann Carlton Belfort Medellin enjoys a prime location in the upscale and tranquil neighborhood of El Poblado, providing a peaceful retreat amidst a leafy, residential setting. The serene atmosphere and easy access to transportation options, nearby parks and malls enhance the overall appeal, making it a standout choice for both leisure and business travelers.
The hotel's breakfast receives high praise for its excellent variety, featuring a wide range of options from fresh fruits to local Colombian dishes. Guests consistently describe it as superb and enjoy the opportunity to dine on the terrace with beautiful views and a musical ambiance. Dinner experiences are also generally positive, highlighted by high-quality food and a delightful dining environment, although there are suggestions for more menu diversity and improved service efficiency.
Rooms are notably spacious, clean and comfortable, boasting modern amenities and stylish, albeit slightly outdated, decor. Guests appreciate the comfort of the beds and the efficient room service, despite minor issues such as noise in certain areas and occasional maintenance needs. The hotel's commitment to cleanliness is evident with well-maintained facilities, clean rooms and attentive housekeeping.
The staff at Hotel Dann Carlton Belfort Medellin are frequently commended for their friendliness, attentiveness and professionalism, contributing significantly to the positive guest experience. While the WiFi service is generally reliable and fast, some guests encounter intermittent issues and suggest clearer access guidelines.
The spa offers a mixed experience with a highly praised sauna and friendly staff but requires updates and better maintenance to meet guest expectations fully. The gym, situated in the basement, is described as outdated and in need of significant improvements, falling short of guest expectations for functionality and cleanliness.
The pool area stands out with positive feedback for its cleanliness, spaciousness and overall ambiance, though some guests note that the pool temperature could be improved. The parking facilities are also appreciated for their convenience and ample space.
In summary, Hotel Dann Carlton Belfort Medellin provides a harmonious blend of calm and convenience, delivering a high-quality experience through its excellent location, delightful breakfast and dinner options and exceptional staff service, despite areas needing improvement such as the gym and spa facilities.
Located in Cartagena de Indias, Colombia, this resort offers a swim-up bar as part of its poolside amenities, providing a convenient and enjoyable way to stay refreshed.