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Summary of reviewsVacancéole - Le Domaine d'Enserune is beautifully situated near the tranquil Canal du Midi in a charming village, offering guests picturesque views and a peaceful ambiance ideal for relaxation. The location is praised for its proximity to local attractions, markets, and eateries, providing convenience and an enriched experience for visitors eager to explore the area. The estate is noted for its welcoming pool area, which is a highlight for both families and those seeking a serene escape.
Guests frequently commend the friendly and professional staff, who enhance the warm and welcoming atmosphere of the property. The staff's attentiveness and helpfulness stand out, making for a generally positive guest experience. The pool is particularly appreciated for its cleanliness and accessibility, with guests enjoying the relaxing environment it provides.
While the breakfast service receives positive remarks for being pleasant and accommodating, there are areas for improvement, such as expanding the selection and ensuring consistent availability. The rooms themselves offer practical amenities, including the allowance of pets, but face criticism for cleanliness issues and a lack of air conditioning, which some guests find uncomfortable. The older style and poor soundproofing are also noted, affecting overall satisfaction.
Consistent cleanliness challenges detract from the potential of the accommodations, though some guests find them clean and comfortable. Bedding experiences are mixed, with some guests finding comfort, while others express dissatisfaction with the quality and state of the mattresses and pillows.
In summary, Vacancéole - Le Domaine d'Enserune provides a charming and serene setting complemented by a dedicated staff and pleasant facilities, particularly the pool. However, improvements in cleanliness, bedding quality, and breakfast variety could significantly enhance the overall guest experience. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Mezzanine House (4 adults)This house includes a furnished terrace, a sleeping mezzanine and a lounge area. There is a kitchenette with hotplates, a refrigerator and a microwave.
For stays from 1 to 6 nights, bed linen and towels. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.
For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.
One-Bedroom House (6 Adults)This house includes furnished terrace, and a lounge area with a TV. There is a kitchenette with hotplates, a refrigerator and a microwave.
For stays from 1 to 6 nights, bed linen and towels. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.
For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.
Two-Bedroom House (6 Adults)This house includes furnished terrace, and a lounge area with a TV. There is a kitchenette with hotplates, a refrigerator and a microwave.
For stays from 1 to 6 nights, bed linen and towels. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.
For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.
Guest Reviews
6.8
Rated
Location
Nestled near the tranquil Canal du Midi in a charming village, Vacancéole - Le Domaine d'Enserune offers an idyllic setting for a serene escape. The estate's proximity to the canal ensures that many attractions are just minutes away, enhancing the experience for those eager to explore. Surrounded by lush vineyards, the location boasts picturesque views, especially from the welcoming pool area. The geographic positioning allows easy access to local farmers' markets and delightful bakeries, providing opportunities to indulge in fresh produce and artisanal treats.
Guests appreciate the quiet atmosphere, making it perfect for relaxation, with many enjoying the peaceful ambiance of the residential area. Families find the facilities particularly appealing, with excellent amenities for children, including a charming pool. The locality is replete with conveniences, with shops and eateries within reach, making for a seamless and enjoyable stay.
Moreover, the estate is conveniently located near tourist spots and the bustling port, offering the best of both worlds—a serene refuge and a gateway to the exploration of nearby gems. With effortless check-in and welcoming staff, Vacancéole - Le Domaine d'Enserune is an ideal destination for travelers seeking a tranquil and enjoyable retreat, whether for a family holiday or a peaceful overnight stopover.
Breakfast
The breakfast experience at Vacancéole - Le Domaine d'Enserune appears to be a mixed bag. On the positive side, guests note that the breakfast service is pleasant and accommodating, with some highlighting the option to have breakfast served earlier on request. Descriptions of the breakfast often range from good to excellent, suggesting satisfaction with its quality for some guests, albeit without extravagant options. However, there are several areas for improvement. The selection is described as limited, with no offerings of whole grain bread, fruit, or cold cuts, and occasionally lacking essential items like orange juice. Furthermore, logistical issues seem to affect some guests' experiences, as indicated by occasional breakfast availability gaps, lack of communication regarding service on certain days, and limited operating hours. Overall, while the quality of breakfast can meet expectations, the variety and reliability of availability could benefit from enhancements.
Rooms
The accommodations at Vacancéole - Le Domaine d'Enserune have elicited mixed reactions from guests, with a notable emphasis on the practicality and completeness of the amenities provided. Many guests appreciate the allowance of pets, which is a significant advantage for those traveling with their furry companions. However, there are consistent reports of the rooms being uncomfortably hot, especially in the mezzanine areas, given the absence of air conditioning, which limits ventilation. Cleanliness appears to be a recurring issue, with several remarks highlighting dirty apartments, including complaints about mold and tobacco odors. Aesthetically, the accommodations reflect an older style reminiscent of the 1990s and suffer from poor soundproofing. The quality of the beds has also been criticized, with mentions of low-quality mattresses and uncomfortable sleeping arrangements. Though some found the rooms consistent with the level of service expected, the overall experience could be improved with better attention to hygiene and modernized facilities.
Beds
At Vacancéole - Le Domaine d'Enserune, experiences with bedding appear to be varied, with a few standout positives. Guests have noted that some beds are comfortable, adding a touch of relaxation to their stay. However, a recurrent theme is the expectation for guests to make and unmake their own beds, which is not typical in hotel experiences and could catch some visitors by surprise.
Although there are mentions of comfortable beds, many guests have expressed dissatisfaction with the general quality of the bedding. Common concerns include thin, uncomfortable, and sometimes damaged mattresses and pillows. Additionally, the sofa beds, intended for extra sleeping space, have not met comfort expectations for many, with issues such as stained cushions being pointed out.
Overall, while there are instances of comfort, improvements in bedding quality and consistency could enhance the experience for future guests.
Cleanliness
Located in a charming setting, Vacancéole - Le Domaine d'Enserune offers an appealing structure that is both nice and well-designed. However, guests have consistently pointed out that the cleanliness of the accommodations often does not meet expectations. While some guests found their lodgings to be very clean and comfortable, many reviews highlight significant issues including dirty dishes, grimy utensils, dusty cobwebs, and poorly maintained interiors. The condition of the accommodations appears to vary greatly, with some units needing urgent attention to cleanliness and upkeep. Guests have reported apartments with marks on the floors, dirty walls, and even mold in some cases. Despite the challenges in maintaining cleanliness, guests have appreciated the friendly nature of the cleaning staff. Overall, the potential for a pleasant stay is marred by inconsistent maintenance and cleanliness, suggesting that improvements in these areas could enhance the overall guest experience at the property.
Staff
At Vacancéole - Le Domaine d'Enserune, the staff frequently garners praise for their friendliness and professionalism. Guests often appreciate the warm and welcoming atmosphere created by the team, particularly at the reception. The staff's kindness and enthusiasm are standout qualities, as is their attentiveness to guests' needs. Many reviewers highlight how approachable and helpful the employees are, consistently ready to offer solutions or advice. Although a few visitors noted less-than-ideal encounters upon arrival, the overall sentiment reflects a generally positive experience with the hotel's personnel. From the reception to the cleaning crew, the staff's professionalism and courteous demeanor contribute significantly to the pleasant ambiance of the establishment.
Pool
Nestled in the picturesque setting of Colombiers, Vacancéole - Le Domaine d'Enserune boasts a swimming pool that is frequently noted as the highlight of many guests' stays. The pool is described as ultra-clean, spacious, and well-located, offering ample sun loungers for visitors to soak up the sun in a tranquil environment. It is particularly appreciated for its accessibility, providing a safe and enjoyable swimming experience for both adults and children. With attentive management, especially noted in the children's club overseen by Julie, guests can enjoy a peaceful ambiance ideal for relaxation. Despite occasional reports of seasonal closures and maintenance issues, the pool remains a key attraction that adds to the charm and appeal of the establishment.
Yes, Vacancéole - Le Domaine d'Enserune has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vacancéole - Le Domaine d'Enserune.
Yes, Vacancéole - Le Domaine d'Enserune welcomes dogs.
Yes, parking facilities are available at Vacancéole - Le Domaine d'Enserune.
Yes, Vacancéole - Le Domaine d'Enserune has a gym.