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Cinnamon Grand Colombo

Colombo , 77 Galle Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCinnamon Grand Colombo is a luxurious 5-star hotel located in a great location with easy access to shopping centers, supermarkets and tourist spots. The hotel boasts of exceptional breakfast and dinner buffets with a vast selection of food to choose from. The rooms are well-maintained, clean and comfortable with attention to detail that is impressive. The hotel staff is exceptionally friendly, helpful and professional, making guests feel special and accommodated. The pool facilities are very nice and clean with multiple swimming pools and a pool bar. The hotel is family-friendly with spacious accommodations and a lively atmosphere. Overall, Cinnamon Grand Colombo offers amazing value for money and is highly recommended by guests as one of the best hotels in Colombo.
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Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types

Courtyard Suite Spacious suite offers a large living room, work space, and a walk-in closet. An additional powder room is included.

Executive Room with Lounge access Located on the exclusive VIP floor, this elegant room was re-done in November 2017 and offers benefits that include: - Separate elevator access - Express check-in / late check-out - Boardroom access - 24-hour butler services - Executive lounge access - Breakfast, high-tea and evening cocktails - Pressing for 1 piece of laundry per night - Shoe shine service - Happy Hour and complimentary wine bottle

Executive Suite with Lounge access Located on the exclusive VIP floor, this elegant room was re-done in November 2017 and offers benefits that include: - - Express check-in / late check-out - Boardroom access - 24-hour butler services - Executive lounge access - Breakfast, high-tea and evening cocktails - Pressing for 1 piece of laundry per night - Shoe shine service. - Happy Hour and complimentary wine bottle

Premium Room These rooms are in either twin or double configuration and were re-done in November 2017 to a modern space with everything a traveler needs.

Presidential Suite with Lounge access Located on the exclusive VIP floor, this elegant room was re-done in November 2017 and offers benefits that include: - Separate elevator access - Express check-in / late check-out - Boardroom access - 24-hour butler services - Executive lounge access - Breakfast, high-tea and evening cocktails - Pressing for 1 piece of laundry per night - Shoe shine service - Happy Hour and complimentary wine bottle.

Apartment Suite This suite's standout feature is the rooftop pool. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

Penthouse Suite The rooftop pool is the standout feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.

Premium Suite Guests will have a special experience as this suite offers a rooftop pool. This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.

Deluxe Room The rooftop pool is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Staycation Offer - 20% Discount on Food & Beverage, Early Check-in (9 AM) & Late Check-out (9 PM) and Free Upgrade to the next room category (on Availability) This twin/double room offers a rooftop pool. The spacious twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This twin/double room features a tea and coffee maker, a wardrobe, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 1 bed.

Executive Twin Room The unit has 2 beds.

Premium Twin Room The unit has 2 beds.

About Cinnamon Grand Colombo

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Guest Reviews

8.4

Very Good

Location

Cinnamon Grand Colombo boasts of a great location, situated on a main street in Colombo with many good restaurants nearby. Guests love the convenient location which is within walking distance to Galle Face and Old Town - great for exploring the city. The hotel also has a good gym and pool facilities, which is a bonus for fitness enthusiasts. The front desk staff are helpful and the rooms are conveniently located. The central location of the hotel is highly praised with easy access to shopping centers, supermarkets and tourist spots. The hotel also guarantees safety for guests and the nearby presence of a money withdrawal machine and pharmacy is a plus. Overall, guests highly recommend the hotel for its great location and easy access to everything Colombo has to offer.

Breakfast

The breakfast at Cinnamon Grand Colombo is a must-try with an exceptional buffet that has a great selection of both local and continental dishes. Guests have the option to choose from multiple restaurants within the hotel, each with their own elaborate spread for breakfast. The breakfast room is spacious and the food is great with lots of variety to suit individual tastes. Some reviewers mentioned a need for improvement in the breakfast service, as they waited a bit for different things, but overall, the breakfast was fantastic with good quality food. One guest even described it as a "très bon buffet, copieux et varié, petit déjeuné au top"!

Dinner

The dinner options at Cinnamon Grand Colombo offer a variety of choices to suit every guest's taste. Guests rave about the quality of the seafood and the delicious steaks served at the London Grill on the ground floor. The Nuga Gama restaurant proves to be exceptional with one of the best meals ever. The breakfast and dinner buffets are amazing with a vast selection of food. The dining options are so vast that one reviewer describes it as a "gigantic selection of restaurants." The evening buffet is outstanding with superb food selection. However, the room service food was not pleasant according to one guest. The New Year's Eve dinner served at the hotel was a masterpiece and even surpassed the reviewer's expectations. Finally, one reviewer specifically mentioned their enjoyable experience at the Lagoon restaurant. Overall, the dinner options at Cinnamon Grand Colombo are excellent with an amazing variety of food to choose from.

Rooms

If you're looking for a luxurious stay at a 5-star hotel, Cinnamon Grand Colombo is a great choice. The rooms are well-maintained and kept very clean with attention to detail that is impressive. The beds are extremely comfortable and although some guests found the pillows a bit too soft, the soundproofing ensures a good night's sleep. The rooms can feel a bit small for extended stays, but they are cozy and modern. The hotel itself is spacious and boasts high-class facilities with some guests delighted by the large panoramic windows. However, some guests reported smoking smells in the rooms and corridors. The hotel is beautiful with large rooms and great views. While there have been a few issues with service, they are not unique to Cinnamon Grand Colombo or Sri Lanka in general. Despite some minor issues, the vast majority of guests were thrilled with their room, finding it comfortable, clean and welcoming.

Cleanliness

If you're looking for a large and luxurious hotel in Colombo, Cinnamon Grand Colombo is a great choice. Guests rave about the cleanliness of the hotel with many noting that the property is very well maintained and the rooms are clean and comfortable. The pool is also repeatedly mentioned as being very nice and clean. While some guests noted that the corridors lacked fresh air or had a stale scent, overall the level of room cleanliness was exceptional. The hotel staff is also complimented for their friendliness and helpfulness. Some guests noted that the pool could use more chairs and some maintenance, but overall, guests seem very happy with their stay at Cinnamon Grand Colombo.

Staff

The staff at Cinnamon Grand Colombo receive glowing reviews, consistently described as exceptionally friendly, helpful and professional. The hotel's culture of greeting and accommodating guests is especially noted by many guests. The executive lounge service is highlighted as a standout. Specific staff members are also mentioned for their excellent service, such as Leeza, Jehan, Tharaka, Upeksha and Saldin. However, there are a few negative comments regarding check-in and check-out staff, as well as some issues with language barriers. Overall, the hotel's staff make a guest's stay feel special and go above and beyond to meet their needs.

Pool

The Cinnamon Grand Colombo offers guests a range of gym and pool facilities, including several swimming pools. Reviews indicate that the pools are very nice and clean, albeit some guests note that there isn't much space around the pools to lounge. The pool bar and Shisha is highly recommended and the hotel's garden and pool area is delightful. Some guests note that the music played poolside can be loud for early risers and there were also some negative comments about the cleanliness of the pool. However, overall, the pool was described as very pleasant, awesome and beautiful. One guest reported being locked out of their room twice with no apology and another guest noted that the hotel closed the pool and outside areas to accommodate a cricket team. Despite some negative comments, the pool area is described as a superb facility with multiple pools.

Family

If you're looking for a family-friendly hotel, Cinnamon Grand Colombo has got you covered. Guests have raved about the spacious accommodations, perfect for families with young children. The hotel has a lively atmosphere which almost feels like home, making your stay comfortable and enjoyable. It's an ideal place to spend your family vacation with a variety of activities available for kids. Although a couple of guests were not happy for family stays, overall, it seems like a great hotel to visit with your little ones. However, a few guests experienced some issues with the breakfast service, particularly with one receptionist who placed individuals at big tables, causing some discomfort. Don't let that put you off though; there are plenty of other amenities and cheerful staff to make your stay an unforgettable one.

5 Star

Cinnamon Grand Colombo has been praised as one of the best hotels in Colombo, offering exceptional service and hospitality that meets world standards. Guests have recommended the hotel to friends and family with some stating it is their new favorite place to stay in Colombo. The staff are friendly and positive, helping guests feel comfortable and relaxed during their stay. While some guests found the hotel to be a second-tier 5-star property, the majority of reviews speak highly of the hotel's facilities, including exceptional restaurants and luxurious rooms. Overall, Cinnamon Grand Colombo offers amazing value for money, making it a solid choice for a central Colombo stay. Positive reviews have been received in multiple languages including Arabic, French and Russian.

Outdoor Pool

The outdoor pool at the Cinnamon Grand Colombo hotel is a delightful experience! Guests have enjoyed the pool bar and Shisha which were simply amazing. The setting of the pool is lovely and offers a green and well-maintained zone. However, the loud disco by the pool has been a concern and can disrupt outside dining. While some guests felt that the pool area could have been better maintained with a shortage of loungers and cleanliness concerns, others have considered the pool area superb in every way. Overall, the Cinnamon Grand Colombo hotel boasts of a vast lobby with multiple amenities and is an ideal spot for those seeking a big and luxurious property.

Luxury

The Cinnamon Grand Colombo is a fantastic and luxurious 5-star hotel, located in a grand and upmarket area. Guests have raved about the hospitality they received during their stay with all meals and drinks being of excellent 5-star quality. Everything about the hotel was simply amazing, providing guests with the perfect experience. The property is considered to be one of the best 5-star hotels around and offers everything you could possibly need. While some guests did experience slow service, it did not detract from the overall magnifique experience.

Yes, Cinnamon Grand Colombo has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Cinnamon Grand Colombo.

No, Cinnamon Grand Colombo doesn't allow dogs.

No, parking facilities aren't available at Cinnamon Grand Colombo.

Yes, Cinnamon Grand Colombo has a gym.

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