Grand Oriental Hotel

Colombo 6.93742100, 79.84515700 , 02 York Street (Show on Map)
6.8
Rated


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Summary of reviewsThe Grand Oriental Hotel, situated in the heart of Colombo, is celebrated for its prime location in the old Fort district, allowing easy access to key attractions such as the Dutch Hospital area, Pettah market, and the waterfront. Guests frequently commend its convenience and historical charm, which is enhanced by well-preserved architecture and vintage decor. Visitors can enjoy picturesque harbor views from the hotel's restaurant, adding to the overall charm.

Guests appreciate the breakfast, heralding it as a delightful start to the day with a varied buffet that showcases local flavors alongside international options. The breathtaking port view from the breakfast room enhances the experience. Dinner offerings are equally impressive, with a range of quality dishes, especially the seafood buffet, and lively ambiance complemented by live music. The restaurant service is outstanding, contributing to a memorable dining experience.

Rooms are notably spacious, echoing colonial grandeur with high ceilings and large windows offering harbor views. Although the decor feels old-fashioned to some, many guests find charm in the vintage appeal. Beds are consistently praised for their comfort, facilitating restful nights. While cleanliness receives mixed reviews, most rooms are well-maintained with efficient housekeeping.

The staff is a standout feature, known for their friendliness and helpfulness. From the reception team to restaurant staff, employees are lauded for their warm hospitality and attentiveness. Additionally, the hotel offers free Wi-Fi, generally reliable despite occasional connectivity issues in rooms.

Though the hotel’s decor and structure show signs of aging, with a need for some renovations to meet international four-star standards fully, its colonial charm and budget-friendly offerings make it an attractive choice for travelers. Overall, the Grand Oriental Hotel provides an enriching stay, blending historical allure with convenient accessibility, culinary delights, and warm hospitality from an exceptional staff.
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Categories
Historic Hotel
Operating since 1875, this hotel is a significant historical landmark in Colombo with a notable past and classic architecture.

Business Hotel
Grand Oriental Hotel offers a historical setting and essential amenities. It is suitable for business travelers interested in experiencing Colombo's heritage.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Cheap Hotel

4-Star Hotel

Room Types
Standard Double or Twin Room Air-conditioned room with a TV, telephone and minibar.

Deluxe Double Room Room features a canopy bed and seating area for 4. Harbour view rooms can be provided, depending on availability.

Suite Spacious suite features fine wood furnishings and ample seating area with a sofa set.

Budget Twin Room The twin room provides a safe deposit box and a tiled floor, as well as a private bathroom boasting a bidet. The air-conditioned twin room features a TV with cable channels, a private entrance, executive lounge access, a wardrobe as well as city views. The unit has 2 beds.

Guest Reviews
6.8
Rated
Location
Nestled in the heart of Colombo, the Grand Oriental Hotel boasts a prime location that guests frequently commend for its sheer convenience and historical charm. Situated in the old Fort district, this historic hotel offers easy access to key attractions, making it an ideal base for exploring the city. The proximity to the Colombo Fort train station is particularly praised, making excursions both within Colombo and beyond remarkably straightforward.

The hotel's location provides guests with the delightful opportunity to explore the colonial heritage and vibrant markets of the surrounding area on foot. With landmarks such as the Dutch Hospital area, Pettah market, and the bustling waterfront just a short walk away, visitors can immerse themselves in the rich tapestry of local life without straying far from their accommodations.

Guests also appreciate the views, especially of the harbor, which can be enjoyed from the hotel's restaurant, adding to the overall charm of their stay. The hotel radiates a sense of history, enhanced by its well-preserved architecture and the vintage feel that evokes the charm of a bygone era. The friendly and helpful staff further elevate the experience, providing warm hospitality that complements the hotel’s magnificent location. Whether one is visiting for business or leisure, the Grand Oriental Hotel serves as a gateway to Colombo's diverse attractions and cultural heritage.

Breakfast
The breakfast experience at the Grand Oriental Hotel in Colombo offers a delightful start to the day, with many guests praising its extensive and varied buffet. The restaurant provides a rich assortment of dishes ranging from local favorites like curries and string hoppers to international options, satisfying diverse palates. The breakfast buffet excels in showcasing local flavors, featuring an array of sambals and curries alongside continental choices. A standout feature mentioned by numerous guests is the breathtaking view of the busy port from the breakfast room, which enhances the dining experience with stunning vistas of Colombo's harbor.

Diners appreciate the good selection and value for money, with some noting that the breakfast is both delicious and plentiful. Even though a few guests mention a less varied breakfast, the stunning view compensates for it. There is a mix of opinions on the breakfast’s versatility, with some guests yearning for more options, while others find satisfaction in the quality and taste of the available dishes.

The ambiance of the breakfast room adds to the charm, making it a popular spot for visitors, especially given its historical significance and captivating port view. The friendly staff further enhances the breakfast experience, ensuring guests start their day on a positive note. Overall, the Grand Oriental Hotel's breakfast is a worthy highlight of the stay for many visitors, combining delightful flavors with a remarkable setting.

Dinner
Dinner at the Grand Oriental Hotel offers a range of dining experiences that have impressed guests with both taste and ambiance. The restaurant is frequently described as excellent, providing quality food and a delightful panoramic view of the port. Many guests have highlighted the deliciousness of the meals, stating that the hotel serves some of the best food they've tasted in Sri Lanka. The dinner buffet, particularly the seafood buffet on Saturdays, receives positive remarks for its variety and taste, with well-prepared options that cater to diverse palates. The ambience during the buffet dinner is further enhanced by live music performances, creating a lively dining environment.

The restaurant service at the hotel is consistently praised for being exceptional, contributing to enjoyable dining experiences whether guests opt for room service or dine in. The Harbor Room on the top floor offers a particularly memorable setting with beautiful harbor views, making dinner an impressive affair—notably during special events like the dinner gala, which is recognized for its high-quality service despite being costly. Although the buffet options are extensive and satisfying, some guests feel there is room for improvement, especially regarding vegetarian choices. While prices might be considered expensive by some, others find the buffet to be reasonably priced, especially considering the quality and entertainment provided.

Overall, dinner at Grand Oriental Hotel successfully combines exquisite flavors with the charm of its surroundings, with most guests leaving satisfied with their culinary experience.

Rooms
Nestled in a historic building that echoes a bygone colonial era, the rooms at the Grand Oriental Hotel are renowned for their impressive size and comfort. Visitors frequently highlight the spaciousness and grandeur of the accommodations, often describing them as massive or akin to the size of a tennis court. Many rooms feature high ceilings, four-poster beds, and large windows that offer expansive views, with some capturing the bustling harbor below, which adds to the lively atmosphere. Despite the evident charm and history of the rooms, elements like furniture and decor reflect an old-fashioned style, impressing some for their vintage appeal while others feel they need updating.

Cleanliness receives mixed reviews, with many rooms praised for being very clean, although some guests note issues with dust and maintenance. The comfort of the beds is consistently appreciated, as well as the modern comforts such as air conditioning and clean linen, ensuring a restful stay. The facilities in the rooms, although comprehensive with essentials like kettles and fridges, are seen as slightly outdated.

The hotel’s prime location, a short distance from local attractions and transport, makes it an appealing choice for tourists. The friendly and accommodating staff, coupled with a delicious breakfast, enhance the overall experience. Despite the need for some renovations, the Grand Oriental Hotel remains a testament to its glorious past and offers good value, particularly for those who appreciate its historical allure.

Beds
At the Grand Oriental Hotel, guests can expect a generally positive experience when it comes to the beds offered in their rooms. Most reviews highlight the comfort and coziness of the beds, with many guests appreciating the plush bedding and new, high-quality bed linen. The beds are often described as comfortable, with some noting the luxurious firmness that one might expect from a well-established hotel. The presence of four-poster beds adds a touch of elegance and charm to the hotel’s accommodations.

While there are a few remarks about issues such as overly firm mattresses or bed-related discomfort, they seem to be the exception rather than the rule. The majority of feedback suggests that guests usually enjoy a restful night's sleep in the comfortable and accommodating sleeping arrangements provided by the hotel.

Amenities like excellent pillows and the option of having a comfortable bed in a spacious room contribute to the overall positive impression. Despite the occasional critique, it seems that the hotel has made significant efforts to ensure that guests leave well-rested and satisfied with their sleeping experience.

Cleanliness
Grand Oriental Hotel, with nearly two centuries of history, stands as a testament to architectural nostalgia, offering a unique blend of old-world charm and historical allure. While this age-old hotel has managed to preserve its historical significance, opinions on its cleanliness seem to diverge significantly. The interiors, although well-kept, have been described as somewhat faded, maintaining an atmosphere reminiscent of days gone by, yet for some, lacking the desired refreshment.

Guests have praised the hotel for its clean and tidy rooms, which are spacious and comfortable, and appreciate the 24/7 availability of hot water, a bonus that enhances the stay. Positive remarks highlight efficient housekeeping services and the cleanliness of some areas within the hotel. This aligns with the hotel's offering of clean linen, towels, and bathrooms, ensuring that the essentials are well taken care of.

However, it seems that not all areas of the hotel have received equal attention. Reports of cleanliness issues are frequent, with some guests expressing dissatisfaction with certain aspects of room and bathroom hygiene. The dated interiors in public areas and rooms, alongside occasional encounters with pests, suggest that the hotel might benefit from more substantial renovations and a rigorous cleaning regimen. Despite these challenges, the hotel's excellent internet connectivity and its central location make it a choice for those drawn to its historical allure.

Overall, Grand Oriental Hotel has the potential to return to its former glory with some upgrades and more attention to cleanliness and maintenance. The property offers a glimpse into the past and, with its central location, provides convenient access to everything important within walking distance.

Staff
Grand Oriental Hotel is renowned for its remarkable staff who consistently receive praise for their friendly and helpful demeanor. Guests often highlight the exceptional service provided by the staff, noting their attentiveness and willingness to go the extra mile to ensure a satisfying stay. The reception team is frequently mentioned for their warm and welcoming approach, making the check-in experience smooth and enjoyable. From the doorman to the housekeeping team, employees are celebrated for their courteous and accommodating nature.

Restaurant and bar personnel are also lauded for their amiable interactions, with particular commendation directed at the bar/restaurant supervisor’s accommodating service. Guests appreciate the staff’s readiness to assist with various needs and find their willingness to share insights about the hotel and its history particularly charming. The presence of a manager like Priyantha Galhenage, who is noted for his efficiency and kindness, further enhances the reputation of the hotel’s personnel.

Though a few instances indicate varying levels of friendliness, the majority of feedback underscores the professionalism and affability of the staff. Collectively, the Grand Oriental Hotel staff contribute significantly to the overall positive guest experience, characterized by a hospitable environment where customer care is prioritized.

Wi-Fi
The Wi-Fi experience at the Grand Oriental Hotel appears to be mixed, but leans towards a positive note across different areas of the property. Many guests appreciated the good and sometimes excellent internet connection, noting that it worked well throughout the hotel. They found the Wi-Fi provided to be free and easy to connect to, enhancing their overall stay. In some instances, hotel staff were accommodating by moving routers to improve the connection, which guests found helpful.

On the flip side, there were instances of inconsistent connectivity, particularly in the rooms, and some guests expressed frustration with the requirement to refresh the connection regularly. Occasional outages and the need for a constant password connection were also highlighted as minor inconveniences. Overall, while the Wi-Fi is generally reliable in communal areas, room-specific connectivity can be less dependable, with some guests enjoying seamless experiences and others encountering periodic challenges.

4 Star
The Grand Oriental Hotel in Colombo, with its rich history and colonial charm, offers guests a unique experience that deviates from the modern hotel chains. Though it carries the legacy of past grandeur, with the hall exuding magnificence and historical significance—evidenced by notable past guests like Queen Elizabeth—the hotel undeniably shows signs of aging. The structure and decor feel outdated, revealing a need for investment and renovation, and at times the hotel falls short of the expectations one might have for a four-star establishment.

Positioned conveniently for exploring Colombo's vibrant center, the hotel serves as a budget-friendly option for travelers. The experience is enhanced by the reasonable pricing and good value offerings, making it an attractive choice for those mindful of costs. Additional perks include affordable laundry services, adding to the overall value.

While the staff's attentiveness varies and the ambiance may not reflect international four-star standards, the charm of this colonial gem coupled with its culinary delights can provide a memorable stay for those who appreciate its unique character and generous pricing. Despite its shortcomings, there remains a nostalgic appeal to its authentic, atmospheric presence in the heart of the city.

Historic
Grand Oriental Hotel in Colombo is a captivating destination for history enthusiasts and travelers who cherish the allure of antiquity. Established in the colonial era, this hotel boasts nearly two centuries of illustrious past, making it the oldest hotel in Colombo. Its historical significance is underscored by noteworthy past visitors, including Queen Elizabeth II and the celebrated writer Anton P. Chekhov. As a vintage hotel with old-world charm, guests often feel as if they are taking a step back in time, experiencing the grandeur and style of a bygone Victorian era.

The architectural marvel of the hotel, with its colonial style and antique furniture, evokes a sense of nostalgia, transporting visitors to the golden age of the Victorian era. Despite showing signs of aging, the establishment retains its charm and distinctive character, providing a unique blend of historical ambiance with modern comfort and amenities. This creates an atmosphere where staying at the Grand Oriental Hotel feels akin to living in a museum, enriched with the cultural values and historical flair that history lovers appreciate.

The hotel is strategically located near the bustling Colombo railway station, offering guests convenience alongside an enriched cultural experience. With a reputation for cleanliness and friendly service, the staff's genuine efforts to preserve its heritage are commendable. Additionally, the hotel presents a very good price-performance ratio, ensuring guests receive great value alongside the charming antiquity of the establishment.

Whether intrigued by the architectural story or the marvellous history it embodies, the Grand Oriental Hotel stands as a historical gem in Colombo’s city center. With its colonial grandeur still palpable, it is a place where the past meets the present, allowing guests to immerse themselves in an authentic historical experience.


No, Grand Oriental Hotel doesn't have any pool.

Yes, a spa is available at Grand Oriental Hotel.

No, Grand Oriental Hotel doesn't allow dogs.

No, parking facilities aren't available at Grand Oriental Hotel.

No, Grand Oriental Hotel doesn't have a gym.

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