Colombo, 2 Sir Chittampalam A Gardiner Mawatha, Colombo 026.932591,79.845071(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Hilton Colombo Hotel stands out for its prime location in the heart of Colombo, making it a top choice for both business and leisure travelers. Guests appreciate its proximity to key city attractions, the vibrant Dutch Hospital area, and local nightlife, all enhanced by stunning views of the city and the sea. The hotel also offers a fantastic range of facilities, including a highly-praised pool and exceptional breakfast options, contributing to a delightful stay.
Breakfast at the Hilton Colombo is renowned for its extensive and quality buffet, catering to diverse tastes and dietary options, with its presentation and service matching the high Hilton standards. The dinner experience is equally commendable with a wide selection of local and international dishes, perfect for festive occasions like New Year’s Eve and Christmas, marked by a memorable atmosphere.
The rooms are applauded for their spaciousness and comfort, often providing sublime sea views. Despite some minor critiques of outdated decor, ongoing renovations are continuously enhancing the guest experience. Cleanliness is uniformly praised, with the hotel maintaining high hospitality standards, ensuring a spotless environment that contributes to a comfortable and welcoming stay.
The hotel's staff is a standout attribute, consistently described as dedicated, attentive, and willing to go above and beyond. Their friendliness and professionalism leave a lasting impression, contributing to the overall exceptional service that guests receive. The pool and spa services offer a refreshing retreat, further enhancing the hotel’s appeal.
Ensuring luxurious comfort, the Hilton Colombo Hotel offers a classic 5-star experience with its well-designed and clean rooms, supported by incredibly comfortable beds, making it a restful sanctuary amid the city's bustle. Overall, the Hilton Colombo Hotel delivers an excellent value for its price, blending comfort, service, and luxury in a way that aligns with guest expectations of an elite hotel experience.
Categories
Sustainability Journey
This hotel has taken concrete steps to reduce its carbon footprint, making it a more environmentally conscious choice for a luxury stay.
Spa
The Hilton is home to the Eforea Spa, Hilton's signature spa brand. It provides a range of therapeutic massages, innovative treatments, and wellness programs designed for relaxation and revitalization.
Romantic
This hotel offers a luxurious stay with multiple dining options and excellent service. It provides a comfortable and romantic atmosphere for couples. The hotel's central location and upscale amenities make it a great choice for a romantic getaway.
Nightlife
Offers multiple on-site nightlife options including the Stella Karaoke Bar, SunsetBlu pool club with DJs, and the L.A.B. lounge with nightly entertainment. Located centrally in Colombo.
Pool
Provides a large outdoor pool with comfortable lounging areas, making it a great place to relax and unwind. The hotel offers a range of amenities and services for a comfortable stay.
Outdoor Pool
Business
Situated in the heart of Colombo's Business District and connected to the World Trade Centre, this hotel offers a 24-hour business center, meeting rooms, and conference space. Business amenities include audio/visual equipment, express mail, fax, modem, photocopying, printer, secretarial services, and video conferencing.
Parking
Hilton Colombo provides a large, well-lit parking area with dedicated spaces for differently-abled guests. The parking facility is directly connected to the hotel lobby.
Accessible
Hilton Colombo Hotel, part of a renowned global chain, provides wheelchair accessibility in its common areas and offers facilities designed to accommodate guests with mobility requirements.
Gym
Hilton Colombo Hotel has a well-equipped fitness centre. Guests can enjoy the hot tub after a workout or play tennis. It offers a range of equipment for a comprehensive workout.
5 Star
This hotel offers quality service and a range of amenities, including a swimming pool and multiple dining options. It's a great choice for travelers looking for a comfortable and convenient stay in Colombo.
Outdoor Pool
The Hilton Colombo Hotel features an outdoor pool area with loungers, providing a space for guests to cool off and relax. A poolside bar is also available, serving casual cuisine.
Luxury
Beach
Honeymoon
Family
Room Types
Executive Twin RoomIncludes Executive Lounge access with complimentary breakfast and refreshments.
This air-conditioned room has a minibar, personal safe and tea/coffee making facilities.
Executive King RoomIncludes Executive Lounge access with complimentary breakfast and refreshments.
This air-conditioned room has a minibar, personal safe and tea/coffee making facilities.
Deluxe Twin RoomOn a high floor, this air-conditioned room comes with a minibar, personal safe and tea/coffee making facilities.
Corner King SuiteThis spacious air-conditioned corner suite comes with a separate living area. Includes a minibar, personal safe and tea/coffee making facilities.
Deluxe King RoomOn a high floor, this air-conditioned room comes with a minibar, personal safe and tea/coffee making facilities.
Business King SuiteSpacious air-conditioned suite with a separate living room. Includes a minibar, personal safe and tea/coffee making facilities.
Deluxe King Room with Sea ViewThe spacious air-conditioned triple room offers a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Deluxe Twin Room with Sea ViewThe spacious air-conditioned triple room features a flat-screen TV, a minibar, a tea and coffee maker and a seating area. The unit has 2 beds.
Deluxe King Suite with Sea ViewThe spacious air-conditioned suite features a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Deluxe King SuiteThis suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit has 1 bed.
Superior King RoomThe spacious triple room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Superior Twin RoomThe spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Nestled in the bustling heart of Colombo, the Hilton Colombo Hotel boasts a location that is consistently lauded by guests for its convenience and accessibility. Its central positioning makes it an ideal starting point for both business and leisure travelers looking to explore the city. The hotel is in close proximity to the vibrant Dutch Hospital area, with a plethora of bars and restaurants—a perfect spot for those looking to enjoy the local nightlife and dining scene.
Guests appreciate its easy access to the city’s attractions, including Galle Face Beach and nearby malls, making it a prime choice for visitors eager to discover the best of Colombo. The sweeping views of the city and the sea are a delightful bonus, offering a picturesque backdrop to any stay. Additionally, the hotel's excellent facilities, including a great pool and fantastic breakfast options, complement its superb location, ensuring a comfortable and pleasurable experience.
The hotel is not only about its advantageous setting; the staff receive equally high praise for their friendliness and helpfulness, creating a welcoming atmosphere that leaves a lasting impression. Whether for a short stay or an extended visit, Hilton Colombo Hotel’s strategic and central location stands out as a significant highlight, making it a favored choice for travelers visiting Sri Lanka's capital.
Breakfast
The breakfast experience at the Hilton Colombo Hotel receives overwhelmingly positive feedback from its guests. A highlight for many is the extensive and diverse buffet, praised for its exceptional variety and quality. Guests consistently describe the breakfast spread as delicious, sumptuous, and fantastic, often ranking it among the best they have encountered. The buffet features a wide array of choices, catering to different tastes and dietary preferences, including vegan options. The presentation of the buffet is noted for its attention to detail, contributing to a delightful dining experience. While some mention occasional disappointments and comparisons to previous years, the general sentiment is one of satisfaction, with the breakfast setting a high standard in both taste and selection. The breakfast service aligns with Hilton's reputation, underscored by personal attention, cleanliness, and well-maintained facilities. Despite minor criticisms, the breakfast at Hilton Colombo is considered a standout feature of the hotel stay, leaving guests impressed and eager for more.
Dinner
The Hilton Colombo Hotel offers a commendable dining experience, particularly notable for its buffet dinners. Guests have praised the buffet for its incredible array, featuring a wide selection from diverse cuisines, ensuring there is something to satisfy every palate. Special occasions like New Year's Eve are highlighted as spectacular events, enhancing the dining experience with festive flair. The Christmas ambiance is particularly cherished, with engaged staff and lively music from the orchestra contributing to a memorable atmosphere.
Besides the buffet, evening meals in the bar area are also well-received, appreciated for their quality. The hotel provides a mix of local and international dishes, allowing guests to explore a variety of flavors. Despite minor issues unrelated to dining, such as maintenance and housekeeping, the overall dinner experience at Hilton Colombo Hotel remains an attractive option for visitors seeking both variety and quality in their evening meals.
Rooms
The Hilton Colombo Hotel receives applause for its spacious and comfortable rooms, often featuring stunning sea views that guests find sublime. The rooms are described as clean, cozy, and well-equipped with all necessary amenities, making stays pleasant and relaxing. The hotel is appreciated for its strong air conditioning, ensuring a comfortable environment throughout. Many guests have enjoyed newly renovated rooms that enhance their experience with modern comforts and aesthetics.
Despite the praise, some rooms have been noted as outdated with dated bathroom facilities and old decor. Issues like old and rusty equipment, as well as broken tiles in bathrooms, are mentioned, suggesting a need for further renovations to meet expectations of a modern 5-star hotel. Thankfully, the hotel appears to be addressing these concerns, with ongoing upgrades to the rooms.
Nevertheless, the overall sentiment remains positive, with guests enjoying the combination of comfort, cleanliness, and beautiful views during their stay. The hotel's convenient location and attentive service also contribute to a lovely and memorable experience.
Beds
The beds at the Hilton Colombo Hotel consistently receive praise for their exceptional comfort. Guests frequently describe them as very comfortable, with many emphasizing the super comfortable and extremely comfy nature of the beds. The hotel also features big kingsize beds with comfortable mattresses, contributing to a restful night's sleep. While most reviews highlight the comfort, one noted that a cot for a young child was not as comfortable. Overall, guests appreciate the spacious and clean rooms, enhanced by the remarkable comfort of the beds.
Cleanliness
The Hilton Colombo Hotel is consistently praised for its exceptional cleanliness, with guests frequently highlighting the impeccably maintained and luxurious rooms as a key feature. Visitors appreciate the spotless environment and commend the hotel for its well-maintained amenities and facilities. The spacious rooms, along with their clean and smart designs, contribute to a comfortable and welcoming atmosphere. While most feedback is positive, noting high standards of hospitality and cleanliness, a few guests mentioned issues such as outdated decor and occasional lapses in cleaning standards. Despite these minor setbacks, the overall cleanliness and service at the Hilton Colombo make it a noteworthy choice for travelers seeking a tidy and pleasant stay.
Staff
At the Hilton Colombo Hotel, the staff consistently receive high praise for their dedication and service. Guests frequently highlight their attentiveness and willingness to go above and beyond to ensure customer comfort and enjoyment. Many reviewers commend the team for being exceptionally helpful and accommodating, always eager to assist with any requests. From the moment of check-in, the hospitality is described as unparalleled, setting a warm and welcoming tone for the stay.
The hotel's restaurant staff are noted for their friendliness and helpfulness, contributing to an overall enjoyable dining experience. Breakfast comes highly recommended alongside the warm and friendly service.
The professional approach of the staff stands out as a significant highlight, as they manage to balance friendliness with a high standard of customer service. Even when challenges arise, the staff maintain a polite and friendly demeanor, showcasing their commitment to making each guest's stay as comfortable as possible.
Overall, the team at Hilton Colombo is described as incredibly attentive, consistently going out of their way to assist guests, which enhances the overall experience and leaves a lasting impression. Despite occasional missteps, such as confusion regarding payment information, the overwhelmingly positive feedback paints a picture of a dedicated, friendly, and professional staff eager to provide an exceptional stay.
Pool
The Hilton Colombo Hotel features a well-regarded swimming pool, offering guests a pleasant spot to cool off and relax. Despite some criticism about the pool's location being a bit far from the main property—requiring a walk across a covered bridge—many guests find the experience rewarding and enjoyable. The pool area, though not exactly matching its photos, is described as great, lovely, and wonderful by many visitors. With a nice pool area and high praise for its spa services, the hotel offers a satisfying retreat overall. Although the service at the pool area could use some improvement, the combination of the pool and spa provides a refreshing escape.
Luxury
Set in the bustling cityscape of Colombo, Hilton Colombo Hotel offers an experience that allows guests to bask in luxury while disconnecting from the city's reality. The atmosphere and elegance of this hotel consistently live up to its 5-star rating, with accommodations that speak to comfort and spaciousness. Guests find themselves indulged by the very clean and simple luxurious rooms that provide the ideal retreat following a day's exploration.
The hotel, undeniably beautiful, ensures an experience that aligns with the expectations of a luxury hotel. It offers outstanding value relative to its 5-star status, drawing praise for its ability to deliver without excess. While some may feel it falls short of the quintessential 5-star experience, many appreciate its flawless delivery of comfort and service.
What sets Hilton Colombo apart is its exceptional service, marked by the attentiveness and professionalism of its amazing staff, making every guest feel rightfully pampered in their luxurious getaway.
FAQ
Yes, Hilton Colombo Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hilton Colombo Hotel.
No, Hilton Colombo Hotel doesn't allow dogs.
Yes, parking facilities are available at Hilton Colombo Hotel.
