Shangri-La Colombo

If you're looking for a hotel with an excellent location, Shangri-La Colombo is the place for you. Guests consistently rave about the hotel's perfect location and its connection to the One Galle Face mall. This prime location in the heart of Colombo puts visitors near plenty of attractions and events. Plus, the hotel's proximity to the parliament makes it a great choice for business travelers. Additionally, guests appreciate the convenience of having a fantastic shopping mall linked directly to the hotel. Even those who found the location a bit out of the way report that it was well worth it. Overall, the hotel's location garners rave reviews from all types of travelers, from solo explorers to families with young children.

Guests of the Shangri-La Colombo hotel have raved about their breakfast experiences. With a big variety of mainly Asian oriented cuisine on offer, the breakfast buffet has impressed many travelers who hail it as "amazing" with "every type of cuisine" available. The buffet also caters to all dietary requirements and is "suitable for all types." Additionally, the hotel staff are accommodating, ensuring guests' dietary and seating requirements are met. While some reviewers found the food quality to be subpar, the vast majority praised the breakfast as "incredible," "delicious," and "one of the best" they've had in a large international hotel. The buffet is also praised for its leckeres Frühstück mit großer Auswahl and tolles Frühstücksbuffet, offering hopper in allen Varianten and an extensive grand choix de plats au buffet. Despite some confusion regarding not being able to post the breakfast to the room, guests thoroughly enjoyed the breakfast experience at Shangri-La Colombo.

The dinner options at the Shangri-La Colombo hotel are receiving mixed reviews from guests with some praising the authentic dishes and huge variety of choices, while others express disappointment with the poor service and quality of the food. The Capital Bar & Grill and Japanese restaurant are popular options with one guest particularly enjoying the live band in the bar during their steak dinner. The Cantonese and Singapore styles at the super Chinese restaurant are also recommended. However, one guest had a horrible experience with F&B, including cold food and long wait times, while another felt that some promoted menu items were not actually included in their package. Despite some negative reviews, many guests are still raving about the amazing food they had for both lunch and dinner.

The Shangri-La Colombo is a fantastic hotel that offers modern and comfortable rooms with wonderful views. The ocean view rooms are expansive and well-appointed with new and stylish facilities. The horizon suite is the best option with a massive room, a huge wardrobe, two toilets and panoramic views. Guests loved the Premier Ocean View Room's cleanliness, comfort and spaciousness. The hotel's cleanliness, lighting and room decor were all highly praised and the toiletries were a hit. The beds were large and comfortable and the views of the coast line were amazing. Beautifully appointed and spacious rooms with great views were common themes throughout guest reviews. While some reviewers found the rooms small and outdated, most agreed that the rooms were clean and comfortable, making them perfect for a holiday.

The beds at Shangri-La Colombo are receiving rave reviews from guests. From the super quiet floor to the superweiche Sonnenliegen, visitors are finding their stay to be incredibly comfortable. Several rave reviews mention the comfy beds with one guest describing their bed as "like sleeping in a cloud." The mattress and pillows are also getting high marks with phrases like "очень классные подушки и матрас," "Sehr komfortable Betten," and "Kingsize bed was super comfortabel." The bedding itself is also getting positive feedback with guests appreciating the "comfortable" and "белоснежными полотенцами" linens. Overall, guests are describing the beds at Shangri-La Colombo as "absolutely fantastic" and "very comfortable."

The Shangri-La Colombo is a stunning hotel that prides itself on its cleanliness. From the amazing toiletries to the well-maintained property, guests are treated to everything they need for a faultless stay. The staff is friendly and the hotel is incredibly clean with regular cleaning ensuring the rooms are spotless. Although there have been some comments about the smell of mould in some rooms or poor cleaning service, the majority of guests are impressed by the hotel's cleanliness. Overall, the hotel is one of the most spotlessly clean places to stay in Colombo and the friendly staff only adds to the experience.

The staff at Shangri-La Colombo exceed expectations and go above and beyond to provide exceptional service. Guests rave about their kindness, helpfulness, professionalism and personal attention. From the doorman's recommendations to the club manager's friendliness, guests are made to feel welcome from the start to end of their stay. The F&B, FO, HK and Concierge staff all receive kudos for their efforts. Waiters and reception staff can be hit or miss, but overall the staff are highly trained and motivated. Pool lifeguards are noted as being super qualified and Thimlya, a club lounge waiter, is described as being very attentive during happy hour. Even when staff may feel untrained or overworked, they maintain a positive attitude and try to help guests to the best of their abilities. The food is also highly praised and guests are impressed with every little detail of the service. Despite some mixed experiences with waiters, the majority of guests agree that the staff at Shangri-La Colombo are friendly, polite and accommodating.

Staying at the Shangri-La Colombo, guests have access to a beautiful spa offering authentic and traditional products and a rooftop pool with a jacuzzi. The massages received at the spa were described as amazing and the massage salon itself was praised as being wonderful. However, a couple of guests had some negative experiences regarding payment policies at the spa, which left them feeling offended. One guest was surprised when asked to pay upfront before receiving their treatment while questioning why they weren't asked to pay for services at F&B outlets. Meanwhile, another guest was charged double for taxes and services despite the spa menu stating that all fees were included. Despite these negative experiences, others still highly recommend the spa at Shangri-La Colombo.

The pool at Shangri-La Colombo hotel is the main highlight and a fantastic leisure facility according to guest reviews. The outdoor pool on the 5th floor was particularly praised for its beautiful design, water jets and water lounges. The pool lifeguard, Sures, impressed guests with his professionalism and attentiveness. The pool area was described as charming and inviting, a perfect place to relax despite the hotel's city location. Guests had free access to the sauna and jacuzzi, while others mentioned other leisure facilities, such as a steam room and gym. However, the pool bar service left some guests waiting too long and there were complaints of smoking in the pool area. The only downside of the pool was its small size compared to other hotels. Overall, guests found the pool area to be lovely, magnificent and a perfect place to unwind.

If you're looking for a truly exceptional 5-star hotel, Shangri-La Colombo should definitely be on your list. Guests consistently rave about the quality of service, luxurious facilities and true 5-star experience offered at this wonderful Aziatisch property. Everything was perfect and the hotel is definitely one of the greatest with outstanding value for money. The hotel is worth every penny and it meets all standards for a five-star hotel. Some guests have even said that it's a true 5+ star experience! From the moment you walk in, you'll know that you're in a hotel that is worthy of such high praise. The only downside is that some reviewers have felt that the hotel did not always meet 5-star standards, but overall, the hotel comes highly recommended.

The Shangri-La Colombo is truly a world-class 5-star hotel that provides a luxurious level of service that is unmatched by many other hotels of this class. Many reviewers speak of the hotel's elegance and modernity, describing it as a bel établissement or a true 5-star experience. Guests rave about the outstanding service provided by the staff, making the stay at the hotel a fantastic experience. The hotel is great value for money and has excellent facilities that include a shopping center. The Horizon Club is also a highlight of the hotel for many with guests describing it as beautiful. This gorgeous Asian 5-star hotel is an amazing option for guests who are looking to indulge in luxury and sophistication.