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Summary of reviewsThe Best Western Plus Fillmore Inn & Suites in Colorado Springs is highly praised for its strategic location, offering easy access to popular attractions like Garden of the Gods, Manitou Springs and Pikes Peak. Nestled near Interstate 25, it provides convenient travel options without the usual noise, making it a central and ideal base for various explorations.
One standout feature of the hotel is its breakfast, often described as one of the best among American hotels. Guests appreciate the variety and quality of the offerings, the well-organized buffet and the clean breakfast area with extended service hours. Unique extras like a pizza kitchen and fresh-baked cookies in the evening add to the charm. Despite occasional minor issues, the breakfast experience is celebrated as a highlight.
For dining, the in-house pizza restaurant and bar receive notable accolades. Guests enjoy a variety of delicious options, including gluten-free pizza with commendations for excellent food, prompt service and reasonable prices. Whether dining in the lobby restaurant, outdoor patio or via room service, the experience is deemed top-notch, contributing to the hotel's appeal.
The rooms are consistently well-reviewed for their spaciousness, cleanliness and modern amenities. Ideal for extended stays, they feature kitchenettes, comfortable beds and updated furnishings. Guests appreciate the overall cleanliness and maintenance, enhanced by modern fixtures and thoughtful room layouts. Despite occasional mentions of smaller room sizes, the efficient use of space and excellent customer service elevate the stay.
Cleanliness is emphasized throughout the hotel with spotless rooms, bathrooms and common areas receiving glowing remarks. The well-maintained indoor pool and other amenities add to a welcoming atmosphere, upheld by a diligent housekeeping team.
Staff at the hotel are frequently described as friendly, helpful and professional. From the front desk to the breakfast staff, their accommodating nature and quick service significantly enhance the guest experience. Multiple reviews highlight the staff's willingness to go above and beyond, contributing to a positive and enjoyable stay.
The fitness facilities are well-regarded, featuring well-maintained equipment and a pleasant workout environment, though some reviews suggest the need for additional equipment. The pool, while clean and inviting, is perceived as small and occasionally murky with room for improvement in water quality and additional amenities like life jackets.
Families find the hotel exceptionally accommodating with spacious rooms and family-friendly amenities like the pool and hot breakfast. The environment is clean and welcoming, making it suitable for family events and extended stays. Activities and meal options cater well to children, enhancing the family-friendly appeal.
Guests consistently praise the comfort of the beds and pillows, describing them as extremely comfortable and conducive to a restful sleep. Various bed sizes cater to different needs, supported by a quiet environment that promises relaxation.
Business travelers also find the hotel well-equipped with amenities like a business center and conference room, offering a practical setting for professional engagements. The business facilities are appreciated for their convenience and efficiency, making the hotel a favored choice for corporate travelers.
Overall, the Best Western Plus Fillmore Inn & Suites is celebrated for its excellent location, top-tier breakfast, comfortable and clean rooms, friendly staff and suitable amenities for both families and business travelers, ensuring a pleasant and memorable stay. Show more
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Categories
Accessible Hotel
While specific accessibility features were not detailed in the search results, Best Western is a brand known for having accessibility standards and accessible room options available for guests.
Hotel with EV Charging Stations
The Best Western Plus Fillmore Inn & Suites provides EV charging stations. Guests can enjoy a comfortable stay with convenient charging options.
3-Star Hotel
The hotel provides a comfortable stay with amenities such as a complimentary hot breakfast, an indoor pool, and a fitness center. It is also conveniently located near Garden of the Gods.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King Room with Bath Tub - Disability AccessOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds and Bath Tub- Disability AccessProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible family room features air conditioning, a seating area with a flat-screen TV and a low bathroom sink. The unit offers 2 beds.
Queen Room with Two Queen BedsProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Suite with Two Queen Beds with Sofa BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Suite with Sofa BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds and KitchenetteProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a toaster. The family room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
King Room with KitchenetteFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The well-equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
King Suite - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels.
King Suite with Roll-In Shower - Mobility Access/Non-SmokingThe suite features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels.
Queen Suite with Two Queen Beds - Non-SmokingThis suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating.
Queen Suite with Two Queen Beds and Bathtub - Mobility Access/Non-SmokingThis suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating.
King Suite with Jetted Tub - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels.
Queen Suite with Two Queen Beds - Non-SmokingThis suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating.
King Suite with Full Kitchen - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels.
Guest Reviews
8.9
Excellent
Location
The Best Western Plus Fillmore Inn & Suites in Colorado Springs boasts a highly praised location. Guests appreciate its proximity to popular attractions like Garden of the Gods, Manitou Springs and Pikes Peak. The hotel's central setting allows easy access to various hiking trails, local restaurants and essential amenities such as hospitals and gas stations. Positioned near Interstate 25, the hotel provides convenient travel options without the associated noise, making it easy to explore Colorado Springs and beyond. Overall, the location is described as perfect, conveniently central and accommodating for various activities and excursions. Despite occasional traffic congestion nearby and some noise from being on a main road, the ease of access and close vicinity to key attractions make it an ideal base for visitors.
Breakfast
The breakfast at Best Western Plus Fillmore Inn & Suites leaves a strong impression on its guests with many calling it the best they’ve experienced among American hotels. Frequent mentions praise its substantial, delicious and well-organized offerings, featuring a variety of hot and cold items. Guests particularly enjoyed the variety and quality of the food, including hot options served by friendly, helpful staff. Some unique features like a pizza kitchen and fresh-baked cookies in the evening add extra charm. The breakfast area is highlighted as clean with extended service hours and a large selection at the buffet. While most guests found the breakfast excellent and complete, a few noted minor issues such as occasional unavailability of certain items, need for vegan options or finding the breakfast room noisy. Despite this, the breakfast at the hotel is widely celebrated, making it a standout amenity for visitors.
Dinner
The dining experience at Best Western Plus Fillmore Inn & Suites has received notable praise from guests, particularly highlighting the on-site pizza restaurant and bar. The hotel offers a variety of dining options, including delicious pizzas, salads and Italian cuisine with many guests particularly appreciating the availability of gluten-free pizza. The pizza kitchen and bar area received numerous commendations for their excellent food, prompt service and convenience. Additionally, the in-house restaurant meets guest needs effectively and provides a great atmosphere with reasonable prices for both food and drinks.
The hotel also serves a plentiful breakfast every morning and features a smart TV in the rooms for added comfort. Guests can enjoy their meals in various settings, including the restaurant in the lobby, a nice outdoor patio or even through room service. The bar, which opens at 5 pm, serves a variety of beverages and both the coffee and fresh lemonade have been mentioned positively. Despite one incident of sickness from dining at the pizza kitchen, the overall food experience is described as amazing, wonderful and top-shelf, making the dining facilities a standout feature of this hotel.
Rooms
Situated at no shortage of glowing reviews, the Best Western Plus Fillmore Inn & Suites offers a consistently positive experience for guests, focusing on exceptional room quality. Guests frequently note the spaciousness of the rooms, which are often described as very clean, well-appointed and equipped with modern fixtures. The rooms are ideal for extended stays, featuring kitchenettes stocked with dishes and cookware, adding to the comfort and convenience for families and longer-term visitors.
Numerous reviews highlight the impressive cleanliness and maintenance of the rooms with many guests appreciating the updated furnishings and decor. Comfortable beds and ample lighting in the bathrooms enhance the overall experience, ensuring a restful stay. The modern amenities, including Keurig coffee makers and large fridges with freezers, cater to a variety of needs.
The property itself is well-kept and new, contributing to the hotel’s appeal. Despite occasional mentions of smaller room sizes, particularly challenging for larger groups, the general consensus remains positive due to the efficient use of space and thoughtful room layout.
Additionally, guests appreciate the hotel's convenient location, boasting easy access to local amenities and nearby attractions such as Pikes Peak, which can be viewed from some rooms. The customer service received high praise for being prompt and accommodating, enhancing the overall guest experience further.
Overall, the Best Western Plus Fillmore Inn & Suites stands out for its spacious, clean and well-furnished rooms, modern amenities and excellent service, making it a favored destination for both short and extended stays.
Beds
Visitors to the Best Western Plus Fillmore Inn & Suites consistently praise the comfort of the hotel's beds and pillows. Guests describe the beds as very comfortable, cozy and in some instances, akin to resting on clouds. Many mention the excellent quality of the linens and the ample, comfortable pillows accompanying the beds. While a few noted preferences for firmer mattresses, the general consensus underscores a positive sleep experience with the term "super comfy" frequently cited. The variety of bed sizes, including options for king and queen beds, cater well to different guest needs, whether it's a family of five or a couple seeking relaxation. The hotel’s peaceful and quiet environment further complements the comfort of the beds, promising a restful stay.
Cleanliness
The Best Western Plus Fillmore Inn & Suites consistently impresses guests with its exceptional cleanliness. Reviews highlight that the hotel and its rooms are not only very clean but also comfortable and well-appointed. Guests appreciate the fresh, newly updated look of the facilities, which extends to every area of the property, including the spacious rooms, bathrooms and common areas like the lobby and dining spaces.
Housekeeping is frequently praised for maintaining a high standard of cleanliness with everything from linens to surfaces being spotless. Guests also note the clean environment around the hotel, both inside and out, contributing to a welcoming and cozy atmosphere.
Special mentions are made of the clean, well-kept rooms that are also spacious and offer great comfort. The indoor pool and other amenities are described as being very clean and in good condition, further enhancing the guest experience. Staff members are noted for being friendly and helpful, which complements the overall cleanliness and makes for a pleasant stay.
Overall, the significant focus on cleanliness at the Best Western Plus Fillmore Inn & Suites ensures that guests feel comfortable and well taken care of during their visits.
Staff
The staff at the Best Western Plus Fillmore Inn & Suites consistently receive high praises in guest reviews. Guests frequently describe the staff as very nice, wonderful and extremely helpful. The front desk team is often highlighted for offering great customer service and being very welcoming, ensuring a smooth check-in and checkout process. The breakfast staff also receive accolades for their friendliness and professionalism.
The general temperament of the staff is noted as friendly, personable and cheerful. Numerous reviews mention the staff going above and beyond, showing eagerness to please and accommodating guests' needs efficiently. The efforts of the bartender and the cleaning team have been positively recognized as well, adding to the overall pleasant experience.
Common themes in the reviews include the staff's consistent friendliness, helpfulness and professionalism with multiple guests noting how these interactions enhanced their stays. The manager and supervisory staff are also commended for their exceptional service and hands-on approach. The promptness and attentiveness of the staff further contribute to a positive and enjoyable atmosphere at the hotel.
Gym
The fitness facilities at Best Western Plus Fillmore Inn & Suites are highly regarded by guests. The gym is consistently described as great with well-maintained equipment and a pleasant workout environment. Guests appreciate the good quality and variety of equipment available in the fitness center, noting that the gym area is both well taken care of and nice to use. Some feedback suggests that the gym could benefit from additional equipment, indicating room for improvement. Overall, the establishment provides a satisfactory workout experience that complements other amenities like the pool and dining options.
Pool
The pool facilities at the Best Western Plus Fillmore Inn & Suites receive a mixture of feedback, primarily highlighting the cleanliness and maintenance as major strengths. Guests frequently note that the indoor pool is clean, well-maintained and inviting, making it a pleasant spot for families and kids. The pool area itself is commendable, often described as nice and comfortable with the added benefit of it being heated.
Despite the praises, some criticisms exist, mainly about the pool's size and water quality. The pool is described as small, shallow and sometimes murky or cloudy. A few reviews also mention the pool being too cold or temporarily out of service. Issues such as dirty pool towels and the lack of lifeguards are noted as areas needing improvement.
Overall, guests find the pool area suitable for children and families and appreciate the maintained and welcoming environment, though there's room for enhancements regarding size and water clarity.
Family
The Best Western Plus Fillmore Inn & Suites emerges as an exceptional choice for families, offering a range of family-oriented amenities and accommodations that make it ideal for all types of family gatherings and vacations. The spacious rooms, particularly those equipped with kitchenettes, provide the perfect setting for a family of four or even five, ensuring comfort and convenience. The clean and welcoming environment contributes to a seamless family-friendly atmosphere, making it a suitable location for family events and extended stays.
Children will find plenty to enjoy, especially the family activity options such as the pool and the hotel's hot breakfast, which is a hit among the younger guests. Groups like baseball teams or family-led pizza parties can also find the hotel accommodating for big gatherings. Additionally, the variety of food choices caters well to different family needs and the added amenities make it easier for families to prepare meals or store leftovers.
In summary, this hotel stands out as a highly recommended destination for families seeking a clean, comfortable and activity-rich environment, whether for a short visit or an extended vacation.
Business
Located in a business-friendly environment, the Best Western Plus Fillmore Inn & Suites offers a range of amenities designed for business travelers. The hotel features a well-equipped business center and a conference room, ensuring convenience for corporate events and business meetings. The facilities are noted for their suitability for business trips, providing an ideal setting for professional engagements. Although the business center is singular, it functions efficiently, supporting various business needs. Guests have highlighted the convenience and practicality of the hotel's business amenities, making it a favored choice for those traveling for work.
Yes, Best Western Plus Fillmore Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Plus Fillmore Inn & Suites.
No, Best Western Plus Fillmore Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Fillmore Inn & Suites.
Yes, Best Western Plus Fillmore Inn & Suites has a gym.