AS Hoteles Ponferrada
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Summary of reviewsAS Hoteles Ponferrada offers an ideal stopover for travelers due to its strategic location next to the A-6 highway, making it convenient for those on the move or heading towards Coruña. The hotel strikes a balance between quality and price, providing functional amenities and ample parking right outside the door. Its proximity to tourist attractions like Las Médulas adds to the appeal, despite being somewhat distant from the center of Ponferrada. The 24-hour check-in service and quiet surroundings ensure restful nights, essential for long-distance travelers.
The hotel's breakfast receives mixed feedback with some guests enjoying the good quality and correct value for money, while others find it lacking in variety and expensive for the portions offered. However, items like fresh orange juice, pastries and options like the Nocilla croissant are often appreciated. The dinner service, available 24/7, is praised for its correct and reasonably priced meals, although the café and bar prices are considered high by some. The helpful and friendly staff greatly contribute to a pleasant dining experience.
Guest reviews highlight the spacious, clean and comfortable rooms, complete with amenities like air conditioning and smart TVs. The rooms' soundproofing ensures a peaceful environment, although some maintenance issues such as marks on walls or occasional problems with bathroom fixtures have been noted. The cleanliness receives mixed reviews; while many find the rooms impeccable, others point out areas that need more attention, such as mold in showers and general neglect in some spaces.
The staff at AS Hoteles Ponferrada consistently receive high praise for their attentiveness, friendliness and professionalism. Their excellent treatment significantly enhances the guests' experience, from the front desk to the cleaning crew. The staff's willingness to provide local attraction advice adds to their value.
The hotel's free WiFi has inconsistent coverage, working well in some areas but weak or non-existent in others. Despite this, the use of contactless key cards adds convenience to the stay.
AS Hoteles Ponferrada comes recommended for families due to its spacious rooms and accommodating nature, making it suitable for those traveling with children. Guests can expect large, comfortable beds, although some find the mattresses too hard for their liking.
Accessibility is a strong point with convenient entry, large parking areas and accessible bathrooms. The hotel's location right by the highway facilitates easy access. Additionally, the hotel is highly pet-friendly, welcoming both cats and dogs without extra charges and providing dedicated areas for walking pets.
Overall, AS Hoteles Ponferrada is a strategically located, comfortable stay option with commendable service, especially suitable for travelers, families and pet owners.
Categories
The hotel's breakfast receives mixed feedback with some guests enjoying the good quality and correct value for money, while others find it lacking in variety and expensive for the portions offered. However, items like fresh orange juice, pastries and options like the Nocilla croissant are often appreciated. The dinner service, available 24/7, is praised for its correct and reasonably priced meals, although the café and bar prices are considered high by some. The helpful and friendly staff greatly contribute to a pleasant dining experience.
Guest reviews highlight the spacious, clean and comfortable rooms, complete with amenities like air conditioning and smart TVs. The rooms' soundproofing ensures a peaceful environment, although some maintenance issues such as marks on walls or occasional problems with bathroom fixtures have been noted. The cleanliness receives mixed reviews; while many find the rooms impeccable, others point out areas that need more attention, such as mold in showers and general neglect in some spaces.
The staff at AS Hoteles Ponferrada consistently receive high praise for their attentiveness, friendliness and professionalism. Their excellent treatment significantly enhances the guests' experience, from the front desk to the cleaning crew. The staff's willingness to provide local attraction advice adds to their value.
The hotel's free WiFi has inconsistent coverage, working well in some areas but weak or non-existent in others. Despite this, the use of contactless key cards adds convenience to the stay.
AS Hoteles Ponferrada comes recommended for families due to its spacious rooms and accommodating nature, making it suitable for those traveling with children. Guests can expect large, comfortable beds, although some find the mattresses too hard for their liking.
Accessibility is a strong point with convenient entry, large parking areas and accessible bathrooms. The hotel's location right by the highway facilitates easy access. Additionally, the hotel is highly pet-friendly, welcoming both cats and dogs without extra charges and providing dedicated areas for walking pets.
Overall, AS Hoteles Ponferrada is a strategically located, comfortable stay option with commendable service, especially suitable for travelers, families and pet owners.
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Accessible Hotel
Small Hotel
Guest Reviews
AS Hoteles Ponferrada enjoys a strategic location ideal for travelers on the go. Situated right next to the A-6 highway, it serves as an excellent stopover for those continuing their journey or heading towards Coruña. The hotel's placement in a highway service area ensures easy access without the need for detours, making it highly convenient, especially for overnight stays.
Guests frequently highlight the perfect balance of quality and price, appreciating the functional amenities and the availability of parking right outside the door. While it is somewhat distant from the center of Ponferrada, guests find it beneficial for its proximity to tourist attractions like Las Médulas and other areas around Bierzo. The hotel’s location, near the highway but still quiet, allows for restful nights essential for long-distance travelers.
Though the restaurant prices are considered high due to its highway location, overall, the services provided, including the 24-hour check-in, are well-regarded. Despite occasional complications with access routes, the convenience of being able to resume travel swiftly without entering the city center offsets these minor issues. For individuals or families looking for a clean, comfortable and economical place to rest during their travels, AS Hoteles Ponferrada proves to be a fitting choice.
AS Hoteles Ponferrada offers a breakfast experience that has received mixed feedback from guests. Many reviews highlight the basic nature of the breakfast with limited variety in the buffet offerings. While some guests found the breakfast to be of good quality and delicious, others felt it was not worth the price, describing it as expensive and scarce in portions.
The prices for breakfast seem to vary with some guests reporting costs around €3.95 to €5.50 for a meal that includes items like fresh orange juice, pastries and coffee. There were also mentions of misunderstandings concerning pricing and advance reservations, adding to the dissatisfaction of some guests.
Despite these issues, the establishment did receive praise for providing a correct breakfast in terms of quality and value for money, especially given the portion sizes for options like the Nocilla croissant. However, there were additional comments about the lack of kid-friendly options such as Cola-cao or Nesquik, soft bread and occasional issues with service efficiency due to high volume or inconsistent waitstaff knowledge.
Overall, while the breakfast at AS Hoteles Ponferrada does have its merits, improvements in variety and clearer communication about pricing and offerings could enhance the guest experience.
AS Hoteles Ponferrada offers the convenience of a 24-hour restaurant, allowing guests to enjoy meals at any time of day or night—a major plus for late arrivals or those with irregular schedules. Guests commend the helpful and friendly staff, contributing to a pleasant dining experience. The restaurant downstairs provides correct, reasonably priced meals that many travelers find to be delicious. However, frequent comments highlight the high prices in the café and support bar, which some guests found to be excessive compared to the quality and variety available. Additionally, while the restaurant's offerings are suitable for a standard meal, there seems to be a lack of variety, which could be a downside for those staying multiple nights. Despite these mixed reviews on value, the accessibility and overall quality make it a viable dining option for many travelers.
AS Hoteles Ponferrada offers rooms that are generally praised for their spaciousness and comfort. Many guests appreciated the large, clean rooms, often highlighting the ample space and comfortable beds as key positive aspects. The rooms provide everything necessary for a pleasant stay, including amenities like air conditioning and smart TVs, which are both clean and well-maintained. Rooms are also soundproof, ensuring a peaceful environment.
Despite these positives, some guests pointed out maintenance issues such as marks on the walls, broken air conditioners and occasional problems with the bathroom fixtures. There were also mentions of rooms smelling like tobacco or being inadequately cleaned. However, most rooms are well-conditioned, clean and offer good value, making them suitable for travelers, especially those needing a restful night on the road.
Additionally, the price point is deemed attractive by many, offering a comfortable stay at an incredible value. Overall, while the hotel rooms are spacious, modern and well soundproofed, there is room for improvement in terms of maintenance and cleanliness to ensure a consistently high standard.
While staying at AS Hoteles Ponferrada, guests have mixed experiences with the beds. Many guests noted that the beds are comfortable and provide a good night's sleep with mentions of large, spacious rooms that contribute to an overall pleasant stay. The hotel features notably large and super comfortable beds with some describing them as XXL-sized, perfect for those seeking extra space.
However, not all guests shared the same comfort level. Several reviews pointed out that the mattresses are quite hard, which some found to cause discomfort during their stay. There were mentions of hard and firm mattresses that some guests found unsuitable for extended stays. Additionally, a few reviews highlighted that while the mattresses offered sufficient support, the pillows left much to be desired, being described as worn out or too soft.
Despite the varied experiences with comfort, the general consensus is that AS Hoteles Ponferrada offers spacious accommodations with beds that often meet but sometimes fall short of guest expectations.
AS Hoteles Ponferrada receives mixed reviews regarding its cleanliness. Many guests commend the hotel for its very clean rooms and comfortable, tidy facilities. Words like "impeccable" and "excellent cleaning service" are often mentioned, indicating that many visitors find the overall cleanliness to be satisfactory.
However, there are significant and recurring issues raised by other guests. Numerous reviews point out mold in the showers and bathrooms, dampness and general neglect in these areas. Some guests have noted cleanliness problems ranging from dust under the beds to dirt on walls, furniture and curtains. Additional concerns include rooms smelling like tobacco or cleaning products, broken fixtures and unattended or poorly maintained common areas, leading to a generally mixed perception of the hotel's upkeep.
Despite the commendable aspects of cleanliness in various parts of the hotel, including some spotless rooms and facilities, it is clear that the hotel needs consistent improvement in maintenance and attention to detail in order to address the recurring cleanliness issues noted by multiple guests.
AS Hoteles Ponferrada is highly praised for its remarkable staff, who consistently exhibit attentiveness, friendliness and professionalism. Guests frequently highlight the helpful and super friendly nature of the staff, contributing significantly to a pleasant stay. Whether it's the receptionists, dining room employees or management, the entire team is noted for their excellent treatment, efficient service and genuine kindness.
The staff's attitude is consistently described as lovely and welcoming, making guests feel well cared for. Despite occasional signs of being overwhelmed, the reception girls, in particular, manage to maintain their composure and friendliness. The cleaning staff also garners positive feedback, ensuring rooms are well-maintained and clean.
One notable aspect is the staff’s ability to provide valuable advice on local attractions and pricing, demonstrating both their knowledge and willingness to enhance the guests' experience. The prompt attention from the control room and the professional handling of any issues further showcase their dedication to excellent service.
While there are minor mentions of occasional lapses in proper service or organization, these are largely overshadowed by the positive interactions and overall satisfaction expressed by the guests. For the price, the level of service provided by the attentive, polite and efficient staff makes AS Hoteles Ponferrada an outstanding choice for travelers.
AS Hoteles Ponferrada generally offers good value for money with its accommodation. The hotel utilizes contactless key cards for convenience. While some guests have mentioned that the WiFi works well in common areas, others have reported weak internet coverage or no connection at all in certain rooms. Overall, the WiFi experience appears to be inconsistent with some areas of the hotel having strong signals and others lacking reliable coverage.
AS Hoteles Ponferrada comes highly recommended for families, especially those on overnight travel from Galicia to Madrid. The hotel offers fantastic value for the price with rooms that comfortably accommodate two adults and a child and in some cases, even two adults and two children. Parents will appreciate the family-friendly atmosphere and amenities designed with families in mind. With rooms near kid facilities and a breakfast option for children, it's clear that the hotel prioritizes the comfort of younger guests. Although some reviews mentioned hard mattresses and pillows, the overall quality-price ratio makes it a worthwhile stay for families. The staff are friendly and efficient, ensuring a pleasant experience whether you're spending the night or exploring the area.
AS Hoteles Ponferrada offers excellent accessibility, particularly for guests with disabilities. The hotel is conveniently located right next to the highway, making it an ideal stopover for road travelers. Guests appreciated the ease of entering and leaving the hotel, as well as the large parking area that offers convenient access.
The bathrooms are noted to be accessible for disabled individuals, adding to the positive experience. The property is situated on the A6 road, which ensures a tranquil stay due to minimal guests on certain days. Additionally, guests can enjoy the convenience of parking right in front of the hotel without any issues.
Located just steps from Ponferrada, the hotel features easy access to rooms via elevators and it is accessible by car. However, some guests mention that it might take a bit of time to get to the location, but the overall accessibility by car compensates for this minor inconvenience.
AS Hoteles Ponferrada stands out as a pet-friendly destination, welcoming pets without any extra charge. For those traveling with dogs, the hotel provides many convenient facilities, including a dedicated external area for walking pets and ensuring easy access for dog owners. The friendly staff further enhances the experience, making pet owners feel at ease during their stay. With policies that accept both cats and dogs, AS Hoteles Ponferrada proves to be a considerate choice for pet-loving travelers.
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Location
Guests frequently highlight the perfect balance of quality and price, appreciating the functional amenities and the availability of parking right outside the door. While it is somewhat distant from the center of Ponferrada, guests find it beneficial for its proximity to tourist attractions like Las Médulas and other areas around Bierzo. The hotel’s location, near the highway but still quiet, allows for restful nights essential for long-distance travelers.
Though the restaurant prices are considered high due to its highway location, overall, the services provided, including the 24-hour check-in, are well-regarded. Despite occasional complications with access routes, the convenience of being able to resume travel swiftly without entering the city center offsets these minor issues. For individuals or families looking for a clean, comfortable and economical place to rest during their travels, AS Hoteles Ponferrada proves to be a fitting choice.
Breakfast
The prices for breakfast seem to vary with some guests reporting costs around €3.95 to €5.50 for a meal that includes items like fresh orange juice, pastries and coffee. There were also mentions of misunderstandings concerning pricing and advance reservations, adding to the dissatisfaction of some guests.
Despite these issues, the establishment did receive praise for providing a correct breakfast in terms of quality and value for money, especially given the portion sizes for options like the Nocilla croissant. However, there were additional comments about the lack of kid-friendly options such as Cola-cao or Nesquik, soft bread and occasional issues with service efficiency due to high volume or inconsistent waitstaff knowledge.
Overall, while the breakfast at AS Hoteles Ponferrada does have its merits, improvements in variety and clearer communication about pricing and offerings could enhance the guest experience.
Dinner
Rooms
Despite these positives, some guests pointed out maintenance issues such as marks on the walls, broken air conditioners and occasional problems with the bathroom fixtures. There were also mentions of rooms smelling like tobacco or being inadequately cleaned. However, most rooms are well-conditioned, clean and offer good value, making them suitable for travelers, especially those needing a restful night on the road.
Additionally, the price point is deemed attractive by many, offering a comfortable stay at an incredible value. Overall, while the hotel rooms are spacious, modern and well soundproofed, there is room for improvement in terms of maintenance and cleanliness to ensure a consistently high standard.
Beds
However, not all guests shared the same comfort level. Several reviews pointed out that the mattresses are quite hard, which some found to cause discomfort during their stay. There were mentions of hard and firm mattresses that some guests found unsuitable for extended stays. Additionally, a few reviews highlighted that while the mattresses offered sufficient support, the pillows left much to be desired, being described as worn out or too soft.
Despite the varied experiences with comfort, the general consensus is that AS Hoteles Ponferrada offers spacious accommodations with beds that often meet but sometimes fall short of guest expectations.
Cleanliness
However, there are significant and recurring issues raised by other guests. Numerous reviews point out mold in the showers and bathrooms, dampness and general neglect in these areas. Some guests have noted cleanliness problems ranging from dust under the beds to dirt on walls, furniture and curtains. Additional concerns include rooms smelling like tobacco or cleaning products, broken fixtures and unattended or poorly maintained common areas, leading to a generally mixed perception of the hotel's upkeep.
Despite the commendable aspects of cleanliness in various parts of the hotel, including some spotless rooms and facilities, it is clear that the hotel needs consistent improvement in maintenance and attention to detail in order to address the recurring cleanliness issues noted by multiple guests.
Staff
The staff's attitude is consistently described as lovely and welcoming, making guests feel well cared for. Despite occasional signs of being overwhelmed, the reception girls, in particular, manage to maintain their composure and friendliness. The cleaning staff also garners positive feedback, ensuring rooms are well-maintained and clean.
One notable aspect is the staff’s ability to provide valuable advice on local attractions and pricing, demonstrating both their knowledge and willingness to enhance the guests' experience. The prompt attention from the control room and the professional handling of any issues further showcase their dedication to excellent service.
While there are minor mentions of occasional lapses in proper service or organization, these are largely overshadowed by the positive interactions and overall satisfaction expressed by the guests. For the price, the level of service provided by the attentive, polite and efficient staff makes AS Hoteles Ponferrada an outstanding choice for travelers.
Wi-Fi
Family
Accessible
The bathrooms are noted to be accessible for disabled individuals, adding to the positive experience. The property is situated on the A6 road, which ensures a tranquil stay due to minimal guests on certain days. Additionally, guests can enjoy the convenience of parking right in front of the hotel without any issues.
Located just steps from Ponferrada, the hotel features easy access to rooms via elevators and it is accessible by car. However, some guests mention that it might take a bit of time to get to the location, but the overall accessibility by car compensates for this minor inconvenience.
Dog Friendly
No, AS Hoteles Ponferrada doesn't have any pool.
No, a spa isn't available at AS Hoteles Ponferrada.
Yes, AS Hoteles Ponferrada welcomes dogs.
No, parking facilities aren't available at AS Hoteles Ponferrada.
No, AS Hoteles Ponferrada doesn't have a gym.
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