5-Star Hotels, Guesthouses in Santo Domingo

Hodelpa Nicolás de Ovando

Hotel in Santo Domingo

8.5

Very Good

From $161

5-Star HotelSummary of reviews related to the '5 Star' categoryHodelpa Nicolás de Ovando garners mixed feedback regarding its five-star rating, facilities and services. While some guests appreciate its great location and describe it as an excellent hotel, others feel it falls short of the five-star mark they expected. Everything is perfect for a subset of reviewers, but critiques suggest that the service and attention to detail do not consistently meet the standards of a 5-star establishment. Additionally, there are concerns about a decline in quality since the hotel transitioned to the Hodelpa brand. Despite this, it remains a venue that some believe claims to offer excellent service and comfort.
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InterContinental Real Santo Domingo, an IHG Hotel

Hotel in Santo Domingo

9.0

Excellent

From $255

Info Categories

5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

Catalonia Santo Domingo

Hotel in Santo Domingo

8.2

Very Good

From $114

5-Star HotelSummary of reviews related to the '5 Star' categoryCatalonia Santo Domingo receives a mix of reviews concerning its five-star rating, facilities and services. Many guests praised the hotel’s luxurious feel and elegant room decor, noting it meets the criteria of a five-star hotel. Highlights include the first-class breakfast, cleanliness and spectacular views, particularly from the breakfast room on the 5th floor overlooking the promenade.

Guests often commend the hotel for its peaceful and clean environment and it’s seen as providing good value for money for a five-star establishment. The location, professionalism of the staff and the overall cleanliness further enhance the overall positive experiences.

However, not all feedback is glowing. Several guests felt that the hotel's general conditions and certain aspects of service fell short of five-star standards. Some mentioned that the quality of food and some services did not meet their high expectations for a hotel of this caliber. Despite this, many acknowledge the hotel’s amenities and service as deserving of its five-star rating, especially when considering the value for a luxury stay.

In summary, Catalonia Santo Domingo is celebrated for its luxurious atmosphere, excellent breakfast offerings and stunning views, making it a solid choice for both business and leisure stays. However, some guests believe there is room for improvement to fully uphold its five-star claim.
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El Embajador, a Royal Hideaway Hotel

Hotel in Santo Domingo

8.8

Excellent

From $154

5-Star HotelSummary of reviews related to the '5 Star' categoryEl Embajador, a Royal Hideaway Hotel is an exceptional five-star hotel in Santo Domingo. Guests have had an unforgettable experience during their stay with exceptional services and facilities. The fast check-in process and perfect breakfast have received high praise. The hotel's beautiful location and excellent attention have made it the best option in Santo Domingo. Although one guest was disappointed with the restaurant, they found a perfect alternative just outside the hotel's grounds. Despite the higher price, guests found the accommodation to be well-equipped and of excellent quality. The hotel staff has received high praise, except for one guest's negative experience with the restaurant manager. Despite this, the hotel met all the necessary health and quality standards. Overall, guests highly recommend El Embajador, a Royal Hideaway Hotel and call it a truly five-star royal hotel.
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Billini Hotel, Historic Luxury

Hotel in Santo Domingo

8.3

Very Good

From $133

Info Categories

5-Star Hotel

Boutique-style Hotel

Luxury Hotel

Sheraton Santo Domingo

Hotel in Santo Domingo

8.1

Very Good

From $141

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Barceló Santo Domingo

Hotel in Santo Domingo

7.9

Good

From $86

5-Star HotelSummary of reviews related to the '5 Star' categoryBarceló Santo Domingo offers a luxurious experience that has garnered a mix of opinions regarding its five-star rating. The hotel is well-situated in the city, presenting an elegant and high-standard environment. Guests have praised its spacious layout and fast lifts, along with impeccably clean facilities. The service provided is often described as impeccable with consistently good WiFi and a welcoming atmosphere.

While many reviews affirm that the hotel lives up to its five-star rating, citing it as a true luxury hotel worthy of its stars, some guests feel that certain aspects, such as the gym and the overall quality of food and services, do not meet the five-star benchmark. Despite these criticisms, the majority of experiences favorably compare the stay to other five-star establishments, highlighting the hotel’s devotion to maintaining a high standard expected from its renowned chain.

Overall, Barceló Santo Domingo receives a blend of accolades for its location, cleanliness and service, making it a notable option for travelers seeking luxury in the city, even as it faces occasional scrutiny over certain facilities.
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