Palazzo Portinari Salviati Residenza D'Epoca is a hotel that is highly recommended by guests due to its exceptional staff. The service provided is described as outstanding with staff members being polite, friendly and incredibly helpful. Guests appreciated the attention to detail and the welcoming atmosphere with everyone always smiling. Specific staff members, such as the hotel manager and Chiara at the front desk, are mentioned by name and praised for their exceptional service. Guests from all around the world have left rave reviews, describing the service as above and beyond all praise. It's clear that the staff at Palazzo Portinari Salviati Residenza D'Epoca are a huge part of what makes this hotel amazing.
Overall, the Rivoli Boutique Hotel is a great option for travelers looking for a convenient and accessible base for exploring Florence's cultural sites. The hotel's location is fantastic, just a short walk from the main attractions, restaurants and bars and close to the train station with direct connections to the airport. The breakfast is a highlight with a good variety of sweet and savory options and lactose-free products available. While the rooms received mixed reviews, the hotel overall is spotlessly clean and the staff is courteous and knowledgeable. The pool and spa have an extra charge, but guests who used them enjoyed it. The only negative aspect that guests have pointed out is the Wi-Fi service, which can be slow and intermittent. Despite some criticisms, the Rivoli Boutique Hotel still provides a charming atmosphere and exceptional service, making it a recommended choice for travelers looking for a comfortable and enjoyable experience in Florence.
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Sustainability Journey
Pool
Heated Pool
Outdoor Pool
Spa
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