Accessible Hotels in London

The Langham London

Hotel in London

9.2

Excellent

From $622

$

Accessible Hotel Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? Yes

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms
Please specify: Deluxe and Executive

In the rooms, does the toilet have support handrails? Yes, in certain rooms
Please specify: Deluxe and Executive

Are wheelchairs offered to guests who do not come with their own? Yes, for free

Is there anything that you would like to highlight, add or clarify?
Emergency Evacuation Chairs on site and staff trained. Portable emergency pagers, induction loops and vibrating pillows available.

Royal Lancaster London

Hotel in London

9.0

Excellent

From $338

$

Accessible Hotel Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? Yes

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in certain rooms

In the rooms, does the toilet have support handrails? Yes, in certain rooms

Are wheelchairs offered to guests who do not come with their own? Yes, for free

Point A Hotel London Paddington

Hotel in London

8.0

Very Good

From $143

$

Accessible Hotel

Summary of reviews related to the 'Accessible' categoryPoint A Hotel London Paddington stands out for its commendable efforts to cater to guests with disabilities, ensuring a comfortable stay with a variety of accessible features. The hotel boasts elevators for easy movement between floors and compliant accessibility standards, making it suitable for both manual and electric wheelchair users. Guests praised the accessibility options, including wheelchair accessible rooms, bathrooms and well-maintained access ramps.

Despite a few challenges such as the heavy double doors at the lobby and the steps making access difficult for some, the overall layout facilitates easy navigation, especially for those with mobility impairments. The hotel's location is considered highly convenient with close proximity to Paddington and Edgware Road stations, various public transport options and the Heathrow Express, making it an ideal base for exploring London.

The reception staff were noted for their helpfulness and facilities such as accessible signage, plug sockets and lock systems were appreciated. The rooms were consistently described as clean and modern with accessible rooms available upon request, enhancing the comfort for differently-abled guests.

While visitors did face minor inconveniences with certain areas not accessible by lift and narrow entrances, the hotel’s central location, near vital transport links and routes, ensured that moving around was relatively hassle-free. In essence, Point A Hotel London Paddington provides a well-rounded experience for guests with disabilities, balancing comfort, accessibility and a strategic location in the heart of London.
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Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf

Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

Are there designated parking spaces for people with disabilities? No

If you offer free transfers to guests, do you have a wheelchair accessible vehicle? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

In the rooms, is there a level-access (roll-in) shower? Yes, in all rooms
Please specify: accessible rooms only

In the rooms, does the toilet have support handrails? Yes, in certain rooms
Please specify: accessible rooms only

Are wheelchairs offered to guests who do not come with their own? Νο

Hilton London Metropole

Hotel in London

7.6

Good

From $210

$

Accessible Hotel Questionnaire

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

Hotel Cafe Royal

Hotel in London

9.3

Excellent

From $806

$

Accessible Hotel

Facilities for disabled guests, an elevator and allergy-free rooms are available.

JW Marriott Grosvenor House London

Hotel in London

8.2

Very Good

From $564

$

Info Categories

Accessible Hotel

Luxury Hotel

Hotel for Honeymoon

The LaLit London - Small Luxury Hotel of the World

Hotel in London

8.5

Very Good

From $213

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryThe LaLit London - Small Luxury Hotel of the World offers several amenities geared toward accessibility for guests with disabilities. The property features accessible rooms that cater to various needs, including handicap and wheelchair-accessible options. Guests appreciated the ease of access to the hotel, which is conveniently reachable by bus or subway. Additionally, parking is available, enhancing the convenience for all visitors. However, there were some mentions of a lack of certain facilities that might be necessary for those with specific accessibility needs.
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Novotel London Greenwich

Hotel in London

7.6

Good

From $135

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryNovotel London Greenwich offers a mixed but generally positive experience for guests with disabilities. Guests appreciated the hotel's excellent location, situated conveniently close to the train station and DLR, providing easy access to the city center and other key areas via public transport. The hotel's reception, bar and restaurant areas have been recently refurbished, enhancing the overall ambiance.

The hotel features rooms that are accessible for people with disabilities, including good access for wheelchairs and barrier-free entryways. Guests noted that the lift does not require a ramp, making it user-friendly. Despite these positive aspects, there were some concerns about certain facilities being difficult to use – specifically, complaints about high toilets and small ensuite cubicles.

Parking at the hotel generally offers plenty of spaces, although some guests mentioned that disabled parking bays were occasionally used for storage, which could present challenges. While the hotel staff were described as very friendly and willing to provide accessible rooms upon request, some guests faced difficulties with specific details such as cooling the rooms or finding suitable beds for children.

Overall, Novotel London Greenwich offers good value for money and a range of facilities that are suitable for people with disabilities, despite a few areas that might need improvement. The hotel’s staff and its ideal location enhance its appeal, particularly for disabled visitors looking for convenient transport links and easy access to nearby attractions.
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The Guardsman - Preferred Hotels and Resorts

Hotel in London

9.0

Excellent

$

Info Categories

Accessible Hotel

Luxury Hotel

Hotel for Honeymoon

Copthorne Tara Hotel London Kensington

Hotel in London

6.9

Rated

From $139

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Copthorne Tara Hotel London Kensington receives generally positive feedback concerning its accessibility for guests with disabilities. The hotel's location is frequently highlighted as a major advantage, being conveniently situated near several accessible tube stations and bus routes, making sightseeing and exploring London much easier. Taxis are readily available from the hotel, further enhancing mobility for those with special needs.

The hotel itself is described as having good accessibility features, including wheelchair-accessible rooms, accessible public facilities and disabled parking spaces with blue badges. The entrance and main areas of the hotel are noted as being accessible for people with disabilities with good lift access to various floors.

However, there are some areas for improvement. Guests have pointed out the need for more walk-in showers in the rooms and mentioned occasional lift issues. The lack of a ramp at the entrance and a few steps may pose challenges for those relying on wheelchairs. Despite these points, overall feedback indicates that the hotel is quite accessible, providing a convenient and quiet stay for guests with disabilities.
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DoubleTree by Hilton London Angel Kings Cross

Hotel in London

7.9

Good

From $196

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryThe DoubleTree by Hilton London Angel Kings Cross offers a generally positive experience for travelers with disabilities, standing out for its accessible entrances and facilities. The hotel's location is lauded for its convenience, being close to both tube and bus stations, making it easily accessible for guests needing mobility aids. The hotel ensures good accessibility with features such as wheelchair-accessible rooms, accessible bathrooms and easy-to-use lifts.

Guests frequently highlight the staff's attentiveness and helpfulness, contributing significantly to a positive stay. Cleanliness and modernity of the hotel also receive accolades. However, there are some areas for improvement noted by guests. Some accessible bathrooms lack design consideration and certain rooms meant for disabled guests can be too small or uncomfortable due to poor layout or features like low sinks and limited storage.

Parking options are praised with handicapped spaces readily available. Despite occasional issues like heaters not working, crowded elevators and occasional disorganization in room assignments, the staff generally manage to address concerns promptly, enhancing the overall experience. For those dependent on accessible amenities, the hotel provides comfortable, disability-friendly rooms outfitted with walk-in showers.

Overall, the DoubleTree by Hilton London Angel Kings Cross is a solid choice for travelers with disabilities due to its helpful staff, convenient and accessible location and a commitment to accommodating various accessibility needs.
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Hilton London Kensington Hotel

Hotel in London

7.0

Good

From $157

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryHilton London Kensington Hotel offers guests easy access to bus routes and is conveniently located near an underground station, making transportation straightforward. The hotel provides accessible rooms, ensuring that guests with disabilities have accommodations that meet their needs. Clean rooms and comfortable beds are consistently highlighted, pointing to the hotel's commitment to maintaining a good standard of cleanliness and comfort. While there are positive remarks on accessibility for those with specific needs, it should be noted that not all areas, such as certain wheelchair access routes, may be entirely satisfactory for everyone.
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St. Ermin's Hotel, Autograph Collection

Hotel in London

9.0

Excellent

From $431

$

Info Categories

Accessible Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

The Savoy

Hotel in London

9.4

Excellent

From $745

$

Info

Perfectly situated on the banks of the River Thames, this hotel is the most celebrated 5-star luxury hotel in Central London. It features 267 luxurious and tastefully appointed rooms and suites, excellent dining options and bars, a rejuvenating spa to pamper yourself, as well as a convenient location, giving guests the opportunity to explore all the shops and attractions nearby.

Categories

Accessible Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

The Prince Akatoki London

Hotel in London

8.9

Excellent

From $433

$

Accessible Hotel

Facilities for disabled guests, a lift/elevator and an Allergy-free room are available.

Leonardo Royal Hotel London City - Tower of London

Hotel in London

8.5

Very Good

From $209

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryLeonardo Royal Hotel London City - Tower of London proves to be a commendable choice for travelers, particularly those with accessibility needs. The hotel is strategically located right beside the Tower Bridge tube station, making it easily accessible to public transportation and major attractions. Guests found the facilities to be clean and welcoming with good accessibility features in place. Accessible rooms were available and the facilities are designed to accommodate wheelchair users and disabled guests comfortably.

The hotel also boasts a family-friendly environment, which extends its convenience to families with children. Despite some minor issues, like the entrance into the shower being relatively high and not suitable for elderly guests, the overall accessibility and ease of access were well-received by guests. This makes it a solid option for both short and extended stays, providing a convenient base from which to explore London.
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Park Plaza Westminster Bridge London

Hotel in London

8.3

Very Good

From $256

$

Info Categories

Accessible Hotel

Hotel with Spa

Luxury Hotel

Novotel London West

Hotel in London

7.4

Good

From $155

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryNovotel London West has mixed reviews regarding its accessibility for guests with disabilities. Many visitors appreciated the efforts made by the hotel to provide an accessible environment. Highlights include the availability of wheelchair-friendly facilities, such as accessible parking spaces, ramps, elevators and showers. The location of the hotel offers convenient access to public transport, including the London Underground and trains, which is a significant advantage for those with mobility issues.

Guests who benefited from accessible rooms complimented the accommodations for being disability friendly. Staff members were frequently noted for being helpful, accommodating, friendly and professional, contributing to a positive experience for those requiring assistance.

However, there were some criticisms. A few guests reported difficulties in securing wheelchair-accessible rooms upon request and found certain accessible rooms to be smaller than expected. There were also mentions of general accessibility challenges within the hotel.

Overall, while Novotel London West does have several accessible features and a supportive staff, some improvements could further enhance the experience for guests with disabilities.
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London Marriott Hotel Grosvenor Square

Hotel in London

7.9

Good

From $552

$

Info Categories

Accessible Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Parking

EV charging stations

Aloft London Excel

Hotel in London

8.3

Very Good

From $125

$

Accessible HotelSummary of reviews related to the 'Accessible' categoryAloft London Excel stands out as a hotel that caters well to guests with disabilities, offering a range of accessible features to ensure a comfortable stay. The property is lauded for its wheelchair-accessible rooms and bathrooms with easy access provided throughout the hotel, including nice wide corridors and clearly marked sections. The doors and rooms are designed to be wheelchair-friendly, making the environment more navigable.

Families traveling with children will appreciate the hotel's family-friendly atmosphere, combined with its accessibility. Aloft London Excel's close proximity to the DLR station and other public transport links makes it easy to reach central London, enhancing its convenience for those relying on public transportation.

Accessible parking and the ease of picking up and accessing the hotel add to its appeal. While there were a few mentions of poor access and rude staff at reception, these were not dominant themes. Accessibility issues that did arise were dealt with promptly, showcasing the hotel's commitment to guest satisfaction. Overall, Aloft London Excel provides a good location and facilities for guests with disabilities, ensuring both comfort and ease of travel.
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