Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComfort Suites Concord Mills offers guests an exceptional stay, underscored by its prime location, outstanding amenities, and attentive service. Positioned in a vibrant area, the hotel is ideally situated for those wanting to explore nearby attractions like the Charlotte Motor Speedway and indulge in shopping at Concord Mills mall. The array of dining options within walking distance and easy access to major highways make it a convenient and practical choice for travelers.
The hotel's breakfast service garners widespread praise for its extensive selection and quality. Guests appreciate the variety of choices, including hot items like scrambled eggs and waffles, which often surpass expectations. The attentive breakfast staff and the cleanliness of the dining area further enhance the experience, making breakfast a standout feature of the hotel.
Rooms at Comfort Suites Concord Mills are consistently noted for their spaciousness and cleanliness, with many guests valuing the well-kept accommodations suitable for families or extended stays. The overall comfort, combined with thoughtful room layouts and amenities like kitchenettes, ensures guests feel they receive great value for their money.
Cleanliness is a prominent highlight, with guests commending the hotel for maintaining pristine conditions both in the rooms and common areas. This, paired with exceptional customer service, creates a welcoming atmosphere that guests appreciate. The staff, from the front desk to housekeeping, is frequently praised for their friendliness and professionalism, which significantly contribute to a pleasant stay.
While the pool receives mixed feedback due to occasional closures and outdated facilities, it is still favored by families and adds to the hotel's overall appeal. Guests frequently mention the comfortable beds as a key element of their restful stay, further cementing Comfort Suites Concord Mills as a preferred choice for visitors to the area. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
Featuring a pool, this hotel provides a swimming amenity for guests seeking relaxation. It is located near Concord Mills shopping area.
Heated Pool Indoor Pool
Business Hotel
While detailed business amenities are not specified in the provided context, Comfort Suites generally offers amenities suitable for business travelers, such as free WiFi and potentially meeting spaces.
Hotel with Parking
This hotel offers complimentary onsite parking with ample space, including room for buses. Accessible parking is available, and valet parking is also provided for added convenience.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double SuiteThis suite features a microwave, refrigerator and coffee-making facilities. A cable TV is also included.
Standard King Suite - Non-SmokingThis suite features a microwave, refrigerator and coffee-making facilities. A cable TV is also included.
One-Bedroom King Suite - Non-SmokingThis suite features a microwave, refrigerator and coffee-making facilities. A cable TV is also included.
One-Bedroom Queen Suite with Two Queen Beds - Non smokingThis suite features a microwave, refrigerator and coffee-making facilities. A cable TV is also included.
Suite with Two Double Beds - Accessible/Non-SmokingThis suite has a tea and coffee maker, heating and a TV with cable channels.
King Suite - Accessible/Non-SmokingThis suite features a tea and coffee maker, heating and a TV with cable channels.
King Suite - Accessible/Non-SmokingThis suite features a tea and coffee maker, heating and a TV with cable channels.
Guest Reviews
8.0
Very Good
Location
Nestled in a vibrant area, Comfort Suites Concord Mills boasts an unbeatable location for both leisure and convenience. Guests frequently highlight the hotel's proximity to a variety of attractions, making it a fantastic base for exploring the region. Whether visiting the Charlotte Motor Speedway or indulging in retail therapy at Concord Mills mall, everything is just moments away. The abundance of nearby dining options, many of which are within walking distance, is particularly appealing, with an array of restaurants to satisfy any palate. Easy access to major highways further enhances the hotel's convenience, allowing guests to navigate the area with ease. Enveloped in a peaceful atmosphere, the location strikes an ideal balance between accessibility and tranquility. This prime positioning, coupled with exceptional customer service, makes Comfort Suites Concord Mills an attractive choice for travelers seeking a centrally located, comfortable stay.
Breakfast
The breakfast experience at Comfort Suites Concord Mills has been met with widespread positivity among guests. Regularly described as good or even fantastic, the breakfast offers a broad assortment of options that include cereals, muffins, eggs, sausage, biscuits and gravy, and a variety of pastries, fruits, juices, waffles, and more. Guests particularly appreciated the inclusion of hot items like scrambled eggs, grits, bacon, and freshly prepared waffles, with some praising the banana nut waffles. The breakfast buffet has been noted for being well-replenished and often exceeding expectations with its variety and availability.
The friendly and attentive staff, particularly the breakfast attendants and hostesses, have significantly contributed to the pleasant dining experience. Guests have frequently highlighted the overall cleanliness and comfort of the dining area. Despite minor critiques about certain items being cold or occasionally running out early, the overall impression remains that the breakfast is a standout feature of the hotel stay, comparable to the best experiences guests have had in other hotels post-COVID. The convenience of breakfast on-site, paired with the hotel's location near various dining options, enhances the overall travel experience for visitors to the area.
Rooms
Comfort Suites Concord Mills, according to guest reviews, consistently impresses with its spacious and clean rooms. The accommodations are described as roomy, making them ideal for families or groups needing extra space. Many guests appreciate the room layouts, which often feature separate living areas and convenient amenities like kitchenettes, perfect for extended stays. Cleanliness is repeatedly noted, with many guests highlighting the rooms as well-kept and fresh-smelling. Despite some comments about outdated furnishings and misunderstandings regarding bed sizes, most visitors find the beds comfortable and the overall environment restful. Guests often find the hotel conveniently located near dining options and appreciate the quiet ambiance, enhancing their overall stay. Comfort Suites Concord Mills is recognized for offering great room sizes and comfort, ensuring guests feel they received good value for their money.
Beds
Guests at Comfort Suites Concord Mills frequently highlight the comfort of the beds as a standout feature of their stay. Many reviewers describe the beds as very comfortable, with some specifically mentioning the king-sized beds providing an excellent night's sleep. The pillows also receive praise for their comfort, often complementing the overall sleep experience. Despite some occasional feedback regarding wear on one side of a bed and issues with the sofa mattress, the consensus is overwhelmingly positive, with many guests stating the beds were among the best they have encountered in hotels. Overall, the bedding at Comfort Suites Concord Mills contributes significantly to a restful and enjoyable stay for travelers.
Cleanliness
Located close to a variety of restaurants and leisure spots, Comfort Suites Concord Mills offers an impressively clean and convenient stay. Guests consistently highlight the hotel's cleanliness, noting that both the rooms and common areas are kept in pristine condition, with a fresh, clean smell welcoming them as they enter. The hotel is described as very clean, both inside and out, with rooms that are spacious and comfortable. The staff contributes to the positive experience with their friendly demeanor and exceptional service, including diligent housekeeping that ensures rooms are spotless and fresh towels are provided regularly. The hotel’s location in a clean and safe area adds to the overall comfort and satisfaction of guests. The cleanliness consistently meets and often exceeds expectations, creating a pleasant environment that guests appreciate. Additionally, the hotel offers a good breakfast and excellent amenities at a reasonable price, making it a favored choice for those visiting the area.
Staff
The Comfort Suites Concord Mills boasts a staff that consistently delivers friendly and accommodating service, making guests feel welcomed and valued throughout their stay. Visitors frequently praise the warm and attentive nature of the personnel, noting how their kindness enhances the overall experience at the hotel. The front desk team, particularly, receives commendations for their professionalism and efficiency, ensuring smooth check-ins and check-outs. Several reviews highlight standout individuals such as Lauren and Mark for their exceptional assistance and resourcefulness.
Exceptional service is not limited to the front desk, as the housekeeping staff receives high marks for maintaining cleanliness and orderliness in rooms, which further contributes to an enjoyable and comfortable stay. Moreover, the efforts of the breakfast buffet team are widely recognized; their friendly and welcoming demeanor often serves as the highlight of many guests' mornings. The positive atmosphere fostered by the staff is a cornerstone of the hotel's appeal, confirming the importance of excellent customer service in creating a memorable lodging experience at Comfort Suites Concord Mills.
Pool
The pool at Comfort Suites Concord Mills has received mixed feedback from guests. Many visitors appreciate the presence of a large indoor pool that offers a refreshing break, especially for those accompanied by children. The clean pool water and warm temperatures are notable highlights, providing a pleasant swim. Some guests noted there were plenty of towels available for use. However, there are comments about the pool being occasionally closed and issues with outdated facilities, alongside rare instances of inadequate towel supplies. Despite these challenges, guests like the nephews and granddaughters of reviewers found great enjoyment in the pool, especially when combined with the hotel's breakfast offerings. While the parking situation and room comfort have room for improvement, the indoor pool generally serves as a valued amenity for travelers.
Yes, Comfort Suites Concord Mills has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Suites Concord Mills.
No, Comfort Suites Concord Mills doesn't allow dogs.
Yes, parking facilities are available at Comfort Suites Concord Mills.