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Summary of reviewsResidence Inn Charlotte Concord is highly praised for its prime location, offering easy access to popular local attractions such as the Great Wolf Lodge, speedway, and zMAX Dragway. Guests appreciate the hotel's proximity to dining, shopping, and entertainment options, making it a convenient choice for both leisure and business travelers. The hotel impresses with its clean and spacious rooms, complemented by a quiet atmosphere and friendly staff, providing a well-rounded experience.
The complimentary breakfast at Residence Inn Charlotte Concord receives positive feedback for its variety and quality, featuring items like fruit, eggs, bacon, bagels, and oatmeal. Guests enjoy the excellent selection and availability of vegetarian options, contributing to a satisfying breakfast experience. While there were minor suggestions for improvement, the overall dining ambiance is enhanced by the property's cleanliness and the staff's friendliness.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness, and comfort. The well-equipped accommodations include full kitchens, offering a home-away-from-home experience. Guests commend the comfort of the beds and the meticulous cleanliness of the rooms and linens. The option to cook and the generous room size contribute to a pleasant and quiet stay.
The hotel's commitment to cleanliness is evident throughout, with clean and spacious rooms contributing to a cozy atmosphere. While there were isolated incidents like ants, dirty towels, and some bugs, the overall impression is positive, with a clean and attractive setting being a notable advantage.
Staff at Residence Inn Charlotte Concord are frequently applauded for their impeccable service. The front desk team and housekeepers are noted for their friendliness and dedication, ensuring guests feel welcomed. Their helpfulness and accommodating nature extend to all areas of the hotel, contributing to a warm and inviting atmosphere.
While the beds received mixed reviews, with some guests finding them hard and uncomfortable, the overall experience at Residence Inn Charlotte Concord is positive. The hotel's excellent location, clean environment, and exceptional staff service make it a favorable option for travelers visiting the area. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers spacious suites with fully equipped kitchens. It also provides free Wi-Fi and complimentary hot breakfast.
Hotel with Swimming Pool
This hotel features an indoor pool. It also has a 24-hour exercise room, outdoor grill, fire pit, putting green, picnic area and basketball court.
Indoor Pool
Business Hotel
While specific details regarding business amenities are not available in the provided context, Residence Inn is known for extended stays with amenities that could suit business travelers needing longer accommodation.
Hotel with Gym
The Residence Inn Charlotte Concord provides a fitness center for guests.
Hotel with EV Charging Stations
This hotel offers EV charging stations. Provides a convenient location and extended stay amenities for electric vehicle owners.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Indoor Pool
Room Types
King Suite with Sofa BedThis suite features 2 flat-screen TVs and a separate living area. A kitchenette is provided as well.
Queen Suite with Sofa BedThis suite features 2 flat-screen TVs and a separate living area. A kitchenette is provided as well.
King Studio with Sofa BedThis studio features a seating area with a sofa bed. A kitchenette is provided as well.
Two-Bedroom SuiteThis two bedroom suite is features 2 separate bedrooms, 2 bathrooms, and 3 flat-screen TVs. A kitchenette is provided as well.
One-Bedroom Suite with Two Queen Beds and Sofa Bed - Hearing AccessibleOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area.
Guest Reviews
8.4
Very Good
Location
Residence Inn Charlotte Concord boasts a prime location that guests repeatedly praise for its convenience and proximity to numerous local attractions. Perfectly situated just minutes away from the Great Wolf Lodge and close to well-known venues like the speedway and zMAX Dragway, this hotel offers easy access to a plethora of dining options, shopping centers, and entertainment spots. Visitors appreciate the clean and spacious rooms, complemented by the hotel's quiet atmosphere and friendly staff. The views from various rooms add to the appeal, making it a well-rounded choice for travelers looking to explore the area. With its excellent facilities and strategic location, the hotel serves as an ideal base for both leisure and business guests.
Breakfast
Residence Inn Charlotte Concord offers a complimentary breakfast that has received praise for its variety and quality. Guests generally appreciate the selection, which includes fruit, eggs, bacon, bagels, and oatmeal. Many have described the breakfast as excellent and enjoyable, with some considering it among the best they have experienced at a hotel. The presentation and availability of vegetarian options have been positively noted, enhancing the overall breakfast experience.
While most reviews highlight the breakfast positively, there are some minor critiques regarding specific items, such as breakfast meats, and suggestions for additional pancake makers and improved buffet arrangements. Despite these observations, the friendly staff and clean property contribute to an enjoyable dining ambiance, making breakfast at Residence Inn Charlotte Concord a satisfying aspect of guests' stays.
Rooms
Nestled in a convenient location, the rooms at Residence Inn Charlotte Concord receive high praise for their spaciousness, cleanliness, and comfort. Guests consistently appreciate the generous size of the rooms, which offer ample space to relax and unwind. The accommodations are well-equipped with essential items, catering to the needs of guests seeking a home-away-from-home experience. The option to cook with a full kitchen, including a fridge with an ice maker, is a notable highlight. Many guests commend the cozy and home-like setup, contributing to a quiet and pleasant stay. The comfort of the beds and the meticulous cleanliness of the rooms and linens further enhance the accommodation experience. Additionally, the spacious bathrooms complement the overall room layout. With great customer service and attention to detail, staying at Residence Inn Charlotte Concord offers well-worth value and a remarkable experience.
Beds
The beds at Residence Inn Charlotte Concord have received mixed feedback from guests. While the accommodations are clean, the primary concern revolves around the comfort of the mattresses. Several reviewers noted that the beds were hard and uncomfortable, describing the mattresses as feeling akin to a stone. Guests also mentioned issues with the sofa beds, pointing out their discomfort and the absence of sheets or extra blankets, which could further impact one's stay. Furthermore, the bed height didn't cater well to those requiring handicap accessibility, posing some inconvenience. These aspects suggest that improvements in bedding comfort and accessibility could significantly enhance the guest experience.
Cleanliness
Residence Inn Charlotte Concord consistently impresses guests with its high standards of cleanliness, offering a welcoming atmosphere for travelers. Reviews frequently highlight the hotel's clean and spacious rooms, contributing to a cozy and comfortable stay. The property's well-maintained exterior further reflects its commitment to cleanliness. Guests also appreciate the polite service provided by the front desk, enhancing the overall experience.
However, some guests noted occasional issues such as ants in the bathroom, dirty towels, and spillages in the elevator that were not promptly addressed. There were also reports of bugs in some rooms and a few noted a lingering cigarette smoke odor. Despite these isolated concerns, the majority of reviews emphasize the property's cleanliness and quiet, enjoyable environment. While the food choices received mixed reactions, the overall impression of the Residence Inn Charlotte Concord remains positive, with its clean and attractive setting standing out as a major advantage for visitors.
Staff
Nestled in a prime location, the Residence Inn Charlotte Concord is praised for its impeccable service, especially when it comes to the hospitality offered by its staff. Travelers consistently commend the front desk team and housekeepers for their friendliness and dedication, ensuring guests feel right at home from the moment they check in. The staff's helpfulness and accommodating nature extend to all areas of the hotel, with many noting the excellence of the team at breakfast, providing everything guests need to start their day right. The clean and comfortable rooms, particularly the spacious suites with living and kitchen areas, further enhance the overall guest experience. Whether it's a simple checkout process or assistance during the stay, the staff's approach to customer service continually delights visitors, contributing to the hotel's warm and inviting atmosphere.
Yes, Residence Inn Charlotte Concord has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Residence Inn Charlotte Concord.
Yes, Residence Inn Charlotte Concord welcomes dogs.
No, parking facilities aren't available at Residence Inn Charlotte Concord.