Travelers seeking accommodation at HomeTowne Studios & Suites by Red Roof Charlotte - Concord should be aware that cleanliness has been a recurring concern among guests. Many reviews highlighted the persistent presence of unpleasant odors throughout the hotel, ranging from cigarette smoke to marijuana and other foul smells pervasive in hallways and rooms. Additionally, common areas, including elevators and stairwells, were noted for their lack of cleanliness with reports of garbage, crumbs, and a musty environment.
Rooms were frequently described as not adequately cleaned with issues such as cigarette burns on comforters, mold presence, missing amenities, filthy floors, and remnants of food left unchecked. Non-smoking rooms were not exempt from smoke odors, contributing to a less than ideal atmosphere for guests. The state of the property's upkeep also came under scrutiny, as the hotel appears to be somewhat outdated and could benefit from renovations.
Despite the challenges with cleanliness, staff interactions were described as generally positive, though not enough to offset the shortcomings in maintenance. For travelers prioritizing a clean and smoke-free stay, it may be advisable to consider alternative lodging options.
