Holiday Inn Express Hotel & Suites West Chester by IHG

Concordville 39.90499400, -75.56769800 , 1310 Wilmington Pike Rt 202 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express Hotel & Suites West Chester by IHG is highly regarded by guests for its strategic location, thoughtful amenities, and commendable staff service. Situated conveniently in West Chester, the hotel offers easy access to attractions such as Longwood Gardens and the King of Prussia mall, along with numerous dining and shopping venues. Visitors appreciate the friendly staff and find the accommodations comfortable, clean, and well-maintained.

The breakfast experience at the hotel stands out, offering a variety of options including a pancake station and homemade oatmeal, which guests describe as terrific and energizing. Despite minor feedback regarding some breakfast items, guests value the friendly service and cleanliness contributing to a pleasant morning routine.

Rooms at the hotel impress visitors with their spaciousness, modern updates, and excellent condition. Comfortable beds and quality linens enhance the stay, although occasional remarks about dim lighting and dated furniture arise. The overall sentiment remains positive, focusing on comfort and quality.

Cleanliness is another highlight, with guests frequently praising the hotel's pristine condition and modern ambiance throughout. The well-maintained rooms and common areas amplify the positive experience, ensuring guests enjoy both comfort and style during their visit.

The staff at the Holiday Inn Express West Chester receives accolades for their friendliness and helpfulness, often going above and beyond in providing recommendations and fulfilling requests. This attentive service is a key aspect of the comfortable and welcoming atmosphere at the hotel.

Overall, guests find the beds exceptionally comfortable, aiding in relaxation and rest, with occasional noise concerns near elevator areas. The combination of strategic location, clean and modern amenities, tasty breakfast options, and personable staff makes the Holiday Inn Express Hotel & Suites West Chester an appealing choice for travelers seeking a satisfying stay.
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Categories
Business Hotel
This hotel provides standard business amenities and comfortable accommodations. It offers a reliable option for business travelers seeking convenience and value.

Hotel with Parking
This hotel provides parking and is located in West Chester, a nearby area with parking options for guests.

EV charging stations  


Accessible Hotel
With a focus on providing accessible options, this hotel ensures that guests with diverse needs can find suitable rooms and navigate the property with ease and comfort.

Hotel with Gym
This hotel provides a fitness center. Guests can enjoy a workout during their stay.

3-Star Hotel
This hotel offers comfortable accommodations with complimentary breakfast and a range of amenities. Its location in West Chester provides easy access to local attractions and businesses.

Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Indoor Pool

Room Types
Standard Room with Two Queen Beds This room has a microwave, refrigerator, and flat-screen TV.

Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room This room has a sofa bed, flat-screen TV, microwave, and refrigerator.

King Suite This suite has a seating area, flat-screen TV, microwave, and refrigerator.

King Suite with Sofa Bed This suite has a flat-screen TV, microwave, and refrigerator.

Standard King Room - Mobility Accessible The unit has 1 bed.

Queen Suite with Two Queen Beds - Mobility Accessible The unit has 2 beds.

Single Room

King Room - Hearing Accessible The unit offers 1 bed.

Standard King Room with Mobility Accessible Tub The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking The unit has 2 beds.

Guest Reviews
7.5
Good
Location
Located in West Chester, the Holiday Inn Express Hotel & Suites by IHG offers a superb spot for travelers looking to explore the region's attractions. Its proximity to Longwood Gardens, Winterthur, and the King of Prussia mall makes it a top choice for visitors. The hotel enjoys a central location with easy access to a variety of restaurants, shopping, and tourist sites, ensuring a convenient stay for guests. Visitors appreciate the friendly staff and comfortable, clean accommodations. While some mention the journey involves traveling on narrow back roads, the overall location remains excellent for those keen to explore the greater Philadelphia area and beyond. With consistently positive feedback about its position, this hotel is well-suited for travelers with diverse itineraries.

Breakfast
The breakfast experience at the Holiday Inn Express Hotel & Suites West Chester by IHG generally leaves guests satisfied with a variety of offerings to start the day. Many guests appreciated the range and quality of options, describing the breakfast as terrific, very good, and great. The inclusion of a pancake station and homemade oatmeal added a pleasant touch for those seeking more than a typical continental selection. Despite some minor hiccups like missing cinnamon rolls and watery orange juice, the overall breakfast experience is positive, with hot options available and a selection that is enough to energize guests for the day ahead. The friendly staff and excellent cleanliness amplify the breakfast experience, making it a valued part of the hotel stay.

Rooms
The Holiday Inn Express Hotel & Suites West Chester by IHG largely impresses with its accommodation offerings. Guests frequently praise the hotel's rooms for being comfortable, clean, and spacious, with modern updates that contribute to a fresh and new feel. The rooms and bathrooms are noted to be in excellent condition, and many visitors appreciate the comfortable beds and quality linens provided. While the hotel generally maintains a high standard of cleanliness and organization, a few mentions indicate occasional lapses, such as dim lighting and some dated or unclean furniture. Overall, guest reviews highlight the positive aspects of staying at this establishment, particularly in terms of comfort and room quality.

Beds
Holiday Inn Express Hotel & Suites West Chester by IHG provides guests with an experience often highlighted by its comfortable accommodations. The beds at the hotel receive frequent praise, with many guests noting the exceptional comfort they offer. Newly renovated, the hotel seems to prioritize guest satisfaction in terms of relaxation and rest. While most reviews favorably mention the comfort of the beds, there is a mention of one unsatisfactory experience. The presence of good pillows in the bathrooms adds to the overall comfort experience, ensuring guests find plenty of ways to enhance their rest during their stay. However, it's worth noting that the double queen rooms may be situated near the elevator, which could affect noise levels. Overall, the hotel's emphasis on comfort through its bedding is a broadly appreciated feature by those who have visited.

Cleanliness
Nestled in the heart of West Chester, the Holiday Inn Express Hotel & Suites by IHG stands out for its commendable cleanliness and modern ambiance. Guests have frequently noted the pristine condition of both the rooms and common areas, creating a refreshing and organized atmosphere throughout the property. The hotel's modernized feel adds to its appeal, enhancing the overall guest experience. This cleanliness is complemented by the hotel’s strategic location, making it a convenient choice for visitors to the area. Despite isolated remarks about instances of less-than-perfect room conditions, the general consensus paints a picture of a well-maintained hotel offering comfort and style. The facility boasts not only clean rooms but also updated amenities, contributing to a stay that is both restful and visually appealing. The inclusion of a free breakfast is an added bonus, providing a good start to the day in an environment where cleanliness and quality go hand in hand.

Staff
At the Holiday Inn Express Hotel & Suites West Chester by IHG, guests can expect to be warmly greeted by a friendly and attentive team. Reviews highlight the consistently pleasant demeanor of the staff, with numerous mentions of their kindness and helpful nature. Visitors appreciated the excellent recommendations provided by the team for nearby dining options, enhancing their overall experience in the area. The staff is described as accommodating, ensuring guests’ requests are fulfilled promptly, contributing to a comfortable stay. Whether it is the cordial front desk personnel or the professional staff maintaining the breakfast area, guests felt well taken care of throughout their visit. While a minor note suggested room for improvement in friendliness, the overarching sentiment reflected a highly supportive environment, with staff often going above and beyond to assist.


Yes, Holiday Inn Express Hotel & Suites West Chester by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express Hotel & Suites West Chester by IHG.

No, Holiday Inn Express Hotel & Suites West Chester by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express Hotel & Suites West Chester by IHG.

Yes, Holiday Inn Express Hotel & Suites West Chester by IHG has a gym.

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