La Isla y el Mar, Hotel Boutique in Puerto Del Carmen is a highly praised destination for those seeking a peaceful and luxurious retreat. Its prime location above the old quarter and harbor offers stunning views and a welcoming, serene atmosphere, ideal for relaxation. Although the steep hill can be challenging for some and the immediate surroundings may feel less upscale, the proximity to the town center and local attractions make it a convenient base for exploring the island.
The breakfast experience at the hotel is exceptional, featuring an extensive buffet with high-quality, freshly prepared dishes and a variety of choices that cater to different tastes. The well-presented and abundant options, combined with attentive service, make breakfast a memorable part of the stay. The dinner offerings also receive high marks with themed nights and a gourmet restaurant providing delicious, meticulously prepared dishes. Despite occasional critiques about food temperature and service, the overall dining experience is highly positive.
Guests consistently praise the spacious, modern and stylish rooms which often come with terraces offering stunning sea views. The bathrooms are noted for their size and luxury, further adding to the comfortable and tranquil ambiance. Excellent cleanliness throughout the hotel, including the public areas and suites, is frequently highlighted with housekeeping staff commended for their thoroughness and friendliness.
The staff at La Isla y el Mar are a standout feature, known for their warm, helpful and professional nature. Guests frequently highlight the exceptional service and personal attention provided by team members across various departments, enhancing the overall hospitality experience.
The spa, despite some booking logistics and restricted access, offers a cozy and intimate setting with excellent facilities that contribute to a relaxing escape. The gym, though small, is well-equipped and maintained, serving its purpose effectively for most guests.
The pool area is described as beautiful and relaxing with guests appreciating the clean, heated pool and comfortable sun loungers. While the pool's size and depth may limit swimming, the tranquil ambiance and excellent poolside services make it a delightful spot for relaxation.
The adults-only policy adds to the hotel's serene and relaxing environment, making it an ideal choice for those looking to unwind without the presence of children. Overall, La Isla y el Mar, Hotel Boutique combines luxury, tranquility and outstanding service to create a memorable and enjoyable stay for its guests.