This 4-star hotel features the Spa at the Gold Coast, which offers a tranquil oasis of relaxation and rejuvenation for the spirit within. The treatment menu includes massages, facials, manicures, pedicures and waxing services.
Level Chicago - Old Town enjoys widespread acclaim for its prime location at the gateway to Old Town, making it a top choice for visitors eager to explore Chicago. Guests appreciate the hotel's proximity to a variety of attractions, including dining, shopping, and convenient public transport options like the red line subway. This ideal setting is paired with stunning views and beautifully designed, spacious rooms that blend comfort and style, enhancing the guest experience.
The accommodations are particularly notable for their modern decor and well-appointed kitchen facilities, which provide a luxurious home-like atmosphere. Guests frequently commend the hotel for its exceptional cleanliness and friendly staff who are known for their welcoming and helpful demeanor. The combination of stylish accommodations and extensive amenities, such as a rooftop pool, superb gym facilities, and spa, make Level Chicago - Old Town a standout choice for both leisure and business travelers.
Guests also enjoy various leisure facilities on the 8th floor, including a well-equipped gym, pool, and sports areas, adding to the overall charm and appeal of the hotel. Families and active travelers find the range of activities available—from basketball to the game room—particularly entertaining. While on-site parking might come with a higher price tag, the convenience and security it offers are appreciated by many.
Though some minor issues like occasional lapses in cleaning or bedding discrepancies exist, they are overshadowed by the overwhelmingly positive experiences reported by guests, who often express a desire to return. Overall, Level Chicago - Old Town offers a memorable and comfortable stay, characterized by its exceptional location, luxurious accommodations, and attentive service.