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Summary of reviewsThe Beach Retreat Coolum has received overwhelmingly positive reviews for its prime location, exceptional staff and commendable facilities. Situated in the heart of Coolum, this hotel offers immediate access to the sandy shores and stunning ocean views right across the road. Guests are charmed by its proximity to a variety of shops, cafes, restaurants and the Surf Club, making it an ideal destination for beach lovers who enjoy vibrant local amenities.
The accommodations provide clean and well-furnished rooms, enhancing the overall comfort and convenience of the stay. Although some guests noted that the rooms could benefit from refurbishment due to dated decor and maintenance issues, the large balconies with ocean views and comfortable beds significantly contribute to a pleasant experience. The hotel's self-contained units equipped with kitchens and washer/dryers are particularly appreciated for longer stays.
Cleanliness is generally upheld with rooms and facilities consistently praised for being spotless and well-maintained. Despite occasional lapses in housekeeping, the overall perception is that of a clean and comfortable retreat. The exceptional service provided by the staff is a standout feature with guests frequently highlighting the friendliness, professionalism and helpfulness of the team, notably the reception staff who make the check-in process quick and pleasant.
While the complimentary WiFi is a valued amenity, its performance is often criticized for being weak and unstable, indicating a need for improvement. The pool facilities, however, receive glowing reviews for being lovely, clean and well-maintained. The heated pool, spa, jacuzzi and sauna provide a relaxing environment, particularly enjoyed by families with children.
Additionally, the beachfront location offers stunning panoramic views and easy beach access, enhancing the overall guest experience. The secure and convenient parking options, although sometimes limited, add to the appeal, making The Beach Retreat Coolum a favored choice for a relaxing coastal getaway.
Overall, The Beach Retreat Coolum excels in providing a scenic, comfortable and convenient stay with excellent amenities and an outstanding staff, despite some areas needing updates and improvements. The combination of its prime location, friendly service and enjoyable facilities make it a highly recommended destination for visitors. Show more
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Aparthotel near The Beach
Situated on David Low Way, this aparthotel is directly opposite the main beach park. Its name "The Beach Retreat" emphasizes its focus on providing a beach-centric holiday experience.
Aparthotel with Swimming Pool
Features a heated outdoor swimming pool, 2 hot bathtubs, a sauna, a children's pool, and a game room. Offers an on-site cafe. Provides great views and is close to Coolum Beach.
Heated Pool Children's Pool Outdoor Pool
Aparthotel with Parking
The Beach Retreat Coolum offers free covered secure parking for guests, though it is subject to availability and noted as limited free parking.
Aparthotel with Outdoor Pool
Located on the beachfront, this hotel has a heated outdoor swimming pool with ocean views, two spa pools, a sauna, and a children's pool. It also offers a games room and is close to local cafes and restaurants.
Boutique-style Aparthotel
Beachfront Aparthotel
Cheap Aparthotel
Aparthotel with Children's Pool
Aparthotel with Heated Pool
Room Types
Queen Room with Sea ViewThis ocean view, motel-style room has a balcony with an outdoor seating area.
Please note this room has no cooking facilities.
Please note there is no capacity for additional beds.
Please note that this room will not be serviced daily for the duration of your stay.
One-Bedroom Apartment - BeachfrontThis 1-bedroom, self-contained apartment has a kitchenette, laundry facilities and a balcony with outdoor seating area.
Please note that this room will not be serviced daily for the duration of your stay.
One-Bedroom Apartment with Ocean ViewThis self-contained, one-bedroom apartment features views of Coolum Beach. Has a kitchenette, laundry facilities and a balcony with outdoor seating area.
Please note that this room will not be serviced daily for the duration of your stay.
One-Bedroom ApartmentThis self-contained, one-bedroom apartment has a kitchenette, laundry facilities and a balcony with outdoor seating area.
Please note that this room will not be serviced daily for the duration of your stay.
One-Bedroom Apartment with Roof TerraceThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this apartment also offers a washing machine and a flat-screen TV with satellite channels. The unit offers 1 bed.
Queen RoomThis standard motel-style room has a balcony or a courtyard with an outdoor seating area.
Please note this room has no cooking facilities.
Please note there is no capacity for additional beds.
Please note that this room will not be serviced daily for the duration of your stay.
Three-Bedroom ApartmentThis apartment has a living area, flat-screen TV and a kitchen.
Two-Bedroom Apartment Dual KeyThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment features a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit offers 2 beds.
Two-Bedroom Apartment Ocean View Dual KeyThis spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit has 2 beds.
Two-Bedroom Apartment Dual Key with Roof TerraceThis spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit has 2 beds.
Two-Bedroom Apartment Dual Key - BeachfrontThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as sea views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Coolum, The Beach Retreat boasts a prime location that seems to have charmed numerous guests. The hotel's position right across from the beach is repeatedly praised for its immediate access to the sandy shores and stunning ocean views, making it an ideal spot for beach lovers. Guests consistently highlight the convenience of its central location with a variety of shops, cafes, restaurants and the Surf Club all within a short walking distance. This easy accessibility means that visitors can fully immerse themselves in the local amenities without the need for a car.
Additionally, the picturesque beachfront views and the proximity to significant Coolum Beach facilities provide an excellent backdrop for a relaxing getaway. The accommodations are described as clean and well-furnished, enhancing the overall stay with comfort and convenience. The hotel's amenities, including pools and spa areas, also receive positive mentions, adding to the enjoyable experience.
Overall, The Beach Retreat Coolum stands out for its exceptional location, offering both the tranquility of the ocean and the vibrancy of the town's social and dining options just steps away.
Rooms
The Beach Retreat Coolum offers a mixed experience for guests with a blend of positive and negative aspects noted in the reviews. Many guests appreciated the comfortable and clean rooms with some units being described as spacious and well-appointed. The large balconies, often with fantastic ocean views, were a highlight for many. The beds were frequently mentioned as comfortable, adding to a good night's rest.
However, several reviews pointed out that the rooms and units are generally dated with some in desperate need of refurbishment. Issues such as old furniture, peeling paint, dated decor and musty smells were commonly mentioned. There were also complaints about maintenance problems, including moldy showers, faulty appliances and worn-out bathrooms.
Despite these issues, the overall cleanliness and convenience for long stays were appreciated. Guests mentioned that the units are self-contained, often equipped with a kitchen and washer/dryer and the location was highly praised for its proximity to the beach and other amenities.
In summary, while The Beach Retreat Coolum offers clean and comfortable accommodation with great views and a prime location, it could benefit from significant updates and maintenance to improve the overall guest experience.
Beds
The beds at The Beach Retreat Coolum have generally received positive feedback from guests. Many visitors found the beds to be comfortable, describing them as very comfortable, great and even supportive. There were a significant number of mentions about the beds being comfy and conducive to a good night's sleep.
Guests frequently noted the king size beds as being particularly excellent and comfortable, which contributed to their overall restful experiences. There were numerous mentions of the good quality of the mattresses with adjectives ranging from very comfortable to beautiful.
However, there were some negative comments as well. A few guests experienced discomfort due to the beds being too hard or stiff. Some mentioned issues with beds being two singles pushed together, which reportedly made sleep uncomfortable for couples. There were also instances where a dip in the bed or an uneven mattress was highlighted, disrupting an otherwise pleasant stay.
Overall, while most guests appreciated the comfort and quality of the beds at The Beach Retreat Coolum, there were occasional issues that indicated inconsistency in bed quality.
Cleanliness
The Beach Retreat Coolum receives strong praise for its cleanliness with many guests noting that rooms and facilities are consistently clean, tidy and comfortable. Guests frequently mention that the apartments are spacious and well-appointed and offer stunning beach views. Cleanliness of the rooms and facilities stands out in many reviews as a key positive with specific mentions of clean and comfortable rooms being a common theme.
Despite the overall positive feedback, there are recurring comments about areas needing attention. Some guests reported issues such as dirty floors, moldy bathrooms and outdated décor. Specific concerns included stained carpets, dirty showers and general tiredness of some units. Additionally, several reviews mentioned unpleasant smells and the presence of ants and cockroaches.
While the cleanliness is generally upheld, there are mentions of lapses in housekeeping, such as previous guests' food crumbs left behind and dirty coffee cups. However, many guests complimented the overall housekeeping service and found the units to be spotless and well-maintained.
In summary, The Beach Retreat Coolum is generally perceived as a clean and comfortable place to stay with exceptional views and good facilities, although some areas could benefit from refurbishment and more consistent deep cleaning.
Staff
The Beach Retreat Coolum's staff consistently received high praise for their friendliness, professionalism and helpfulness. Guests frequently mentioned how the reception staff were welcoming and accommodating, making check-in both quick and pleasant. The team at the hotel goes above and beyond to ensure a positive experience, often described as amazing, exceptional and very lovely. Several reviews highlight staff members by name, such as Annette and Cris, for their outstanding customer service and readiness to assist with any needs.
Moreover, the interactions with staff were noted to be consistently positive across different aspects, including the reception, housekeeping and management teams. Despite some minor issues mentioned regarding the dated condition of the building, the exceptional service from the staff stood out as a redeeming factor. Overall, the staff at The Beach Retreat Coolum played a significant role in creating a delightful and memorable stay for guests.
Wi-Fi
The Beach Retreat Coolum guests frequently highlight the complimentary WiFi, which is appreciated, but there are consistent concerns about its performance. Most reviews mention that the WiFi is weak, spotty or unstable, making it difficult to maintain a reliable connection. Several guests pointed out that the internet speed is very slow or even unusable at times. Additionally, some noted that the free data limit was quickly exhausted, especially when streaming movies. While the hotel does provide free WiFi, it appears that the service would benefit from significant improvements to enhance the guest experience.
Pool
The Beach Retreat Coolum boasts a pool that is frequently praised by guests as lovely, great and fantastic. It offers a welcoming environment for both relaxation and family fun with a main pool that is especially enjoyed by children. The pool area is noted for being clean and well-maintained with ample child-friendly features that add to its appeal. Guests appreciate the warm temperature of the pool, which is a highlight, along with the bonus of having a spa, jacuzzi and sauna available.
The surrounding area of the pool also receives positive remarks for being a pleasant space to unwind. Although some reviews mention minor drawbacks such as occasional traffic noise and cleanliness issues, the overall impression remains highly positive. The amenities, including the heated pool and supportive facilities, align well with guests' needs, making it a standout feature of their stay. The combination of the pool, spa and sauna creates a relaxing and enjoyable experience for all ages.
Beach
Nestled in a beautiful location, The Beach Retreat Coolum boasts an unparalleled proximity to Coolum Beach, offering easy and direct access right across the road. Guests can enjoy stunning, panoramic views of the beach from their rooms, providing a picturesque scene to wake up to each morning. With its central locale, the retreat is just a short walk away from a patrolled beachfront, making safety a convenience for families and beachgoers.
Adding to the appeal, the surrounding area is rich with facilities, shops and restaurants, all within walking distance. Visitors particularly appreciate the nearby surf club and the various eateries, enhancing the overall experience. The beachfront apartments also promise convenient access to both the ocean and local amenities. While some noted that the beach could benefit from better maintenance, the general consensus paints The Beach Retreat Coolum as an ideal spot for enjoying beautiful ocean views, superb beach access and a vibrant local scene.
Parking
The Beach Retreat Coolum offers a range of secure parking options that guests generally find convenient. Many reviews highlight the presence of secure, undercover and locked-up parking areas, which offer a heightened sense of security for vehicles. Free parking is available and is often described positively, being considered a bonus by those who stay there. Underground parking facilities are also mentioned favorably, making car storage more convenient.
However, the parking situation does come with some caveats. While many appreciated the secure and undercover facilities, others noted that parking is somewhat limited and operates on a first-come, first-served basis. Guests have mentioned that parking can be tricky and occasionally scarce, leading to some frustration. Despite this, there are trolleys available for luggage, adding a layer of convenience to the overall experience.
In summary, The Beach Retreat Coolum offers secure and functional parking facilities, though the limited availability may pose occasional challenges.
Children's Pool
The Beach Retreat Coolum offers a child-friendly swimming experience with its smaller, shallow lagoon designed for young children. Guests appreciate the various pool options, including a heated pool and a dedicated children's pool. The presence of multiple hot tubs and a spa pool adds to the relaxation opportunities. Despite a minor concern regarding tile maintenance in the children's pool, the overall pool facilities, including play areas for kids, receive positive feedback for their suitability and enjoyment.
Heated Pool
Guests at The Beach Retreat Coolum consistently praise the hotel for its excellent heated pool facilities. Described as always being the right temperature and lovely, the pool area includes a jacuzzi, heated spas and a sauna, all of which are seen as exceptional bonuses. The heated pool area, along with warm rooms and a central heating system, ensures a comfortable stay, no matter the weather. The fabulous heated pool and spa often stand out as highlights for visitors seeking a relaxing and enjoyable experience.
Outdoor Pool
The Beach Retreat Coolum features a lovely outdoor pool area that has garnered positive feedback from guests. There are multiple pool options, including a children's splash pool and several hot tubs, which are highlighted as great for relaxation. Guests appreciate the heated pool, noting it is maintained at a pleasant temperature, making it enjoyable for swimming year-round. The additional amenities of a spa and sauna further enhance the experience. Although there are mentions of the kids' splash pool appearing dated, overall, the outdoor facilities are well-regarded for their comfort and suitability for both adults and children.
Beachfront
The Beach Retreat Coolum boasts a superb beachfront view, putting guests directly across the road from the beach. The prime location not only offers breathtaking ocean views and fantastic beach scenes, but it also places visitors in close proximity to the main street, where shops and restaurants are within walking distance. The property provides an ideal setting for travelers seeking both scenic beauty and convenience with easy access to beach and pool areas as well as nearby attractions. Whether it's the flowing waterfalls, reefs or the incredible sights of the beachfront, guests can enjoy a picturesque and tranquil coastal experience.
Yes, The Beach Retreat Coolum has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at The Beach Retreat Coolum.
No, The Beach Retreat Coolum doesn't allow dogs.
Yes, parking facilities are available at The Beach Retreat Coolum.