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Summary of reviewsGo Hotel Østerport, located in a prime spot in Copenhagen, provides an ideal base for travelers wanting to explore the city. Situated directly across from Østerport Station, guests benefit from easy access to metro and train services, allowing for hassle-free transportation to major attractions, the airport and beyond. Noteworthy destinations like Nyhavn, the Little Mermaid and Kongens Nytorv are within walking distance, making the hotel convenient for urban adventurers.
The hotel consistently earns praise for its cleanliness and modern facilities. Guests appreciate the tidy, well-maintained rooms and common areas. The staff is frequently highlighted as friendly and professional, contributing to the welcoming and comfortable atmosphere. Housekeeping services also receive high marks for their diligence, ensuring a pleasant stay.
Go Hotel Østerport’s breakfast offerings are well-received, noted for their delicious variety and quality, despite some mixed opinions on selection and price. Many find the breakfast experience pleasant with options catering to different tastes, although improvements could be made in terms of variety, especially if not included in the room rate.
Room accommodations are generally positive with many guests complimenting the stylish decor, comfortable beds and spaciousness by European standards. The Scandinavian ambiance and larger-than-expected bathrooms add a pleasing touch. Even though some rooms may feel cramped for families and lack amenities like refrigerators and air conditioning, most found the facilities satisfactory for short stays. Noise from nearby railway tracks is mentioned occasionally, but many guests reported soundproof rooms that did not impede their rest.
The hotel staff stands out for their friendliness and helpfulness, often going beyond expectations to assist guests. Reception staff, in particular, are lauded for their professionalism and occasionally remembering guests by name, adding a personal touch to the service.
Wi-Fi service at the hotel has mixed reviews. While many guests praise the high-speed and reliable connections, others encountered issues with slow speeds or occasional dropouts.
Families find the hotel accommodating with comfortable and spacious family rooms that suit up to four people, often with bunk beds, which are especially appealing to children. The proximity to train tracks is a bonus for young train enthusiasts. Some logistical challenges are noted, but the overall experience is positive with many families expressing a desire to return.
Business travelers appreciate the hotel’s practicality and value for money. The lobby provides a good space for remote work and the price-performance ratio makes it a popular choice for short stays and conferences. The hotel's location near public transport further enhances its appeal for business trips.
Overall, Go Hotel Østerport serves as a well-located, cost-effective option for travelers looking to explore Copenhagen. Its emphasis on cleanliness, friendly service and convenience makes it a commendable choice for both leisure and business visits. Show more
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Categories
3-Star Hotel
Go Hotel Østerport provides a comfortable stay with essential amenities. It is well-regarded for offering good value for money.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Railway Tiny SleeperThis double room features a TV and an electric kettle with complimentary tea and instant coffee.
The room has an en-suite bathroom and a work desk.
Because this room type is located on the ground floor with the train tracks next to the window, expect sounds of trains passing by.
Railway Sleeper 160This room has a TV and coffee/tea facilities. The room offers an en-suite bathroom, a work desk and a storage space for suitcase and clothes.
Because of the train tracks right outside, there is to be expected sounds of trains passing by.
Railway Sleeper FourThis family room features a TV, an electric kettle with complimentary tea and an en-suite bathroom.
The room offers a work desk and a storage space for suitcase and clothes.
Because of the train tracks right outside, there is to be expected sounds of trains passing by.
Sleeper 160The Sleeper 160 offers Scandinavian simplicity with views over an urban bike path. The room has a TV and coffee/tea facilities. All rooms have an en-suite bathroom, a small work desk and a space for your suitcase and clothes.
Railway Sleeper 90/90This twin room features a TV, an electric kettle with complimentary tea and instant coffee and an en-suite bathroom.
The room offers a work desk and a storage space for suitcase and clothes.
Because of the train tracks right outside, there is to be expected sounds of trains passing by.
Sleeper 90/90The Sleeper 90/90 is a twin room with views over an urban bike path. The room has a TV and coffee/tea facilities. All rooms have an en-suite bathroom, a small work desk and a space for your suitcase and clothes.
Large Family Sleeper/Two BedroomsThe family room features a tea and coffee maker, parquet floors, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 3 beds.
Railway Sleeper 180The double room provides a tea and coffee maker, parquet floors, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
This property is located near the train tracks, so guests might experience some noise.
Sleeper 180The double room offers a tea and coffee maker, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
Nestled in a superb location, Go Hotel Østerport in Copenhagen offers an excellent base for exploring the city. Conveniently positioned right across from Østerport Station, guests benefit from immediate access to metro and train services, making it an ideal choice for both urban adventurers and travelers with onward journeys. The proximity to public transport allows for seamless connections to major attractions, the airport and beyond.
The hotel’s strategic location also places guests within comfortable walking distance to key sites such as Nyhavn, the Little Mermaid and Kongens Nytorv. It's clear that this hotel is perfect for those looking to explore Copenhagen on foot or via its efficient transport network.
Guests consistently highlight the cleanliness and modernity of the hotel, coupled with friendly and professional staff, contributing to a pleasant overall experience. This blend of comfort, convenience and excellent connectivity makes Go Hotel Østerport a remarkable choice for visitors aiming to make the most of their time in the Danish capital.
Breakfast
The breakfast at Go Hotel Østerport receives predominantly positive feedback from guests. Numerous reviews highlight a lovely and good quality breakfast with plenty of variety to cater to different tastes, making it easy for everyone to find something they enjoy. Many guests describe the breakfast as delicious, fresh and abundant with some calling it the highlight of their stay. The breakfast buffet often receives praise for its quality and value, sometimes described as super delicious or fantastic.
However, there are some mixed opinions. A portion of the reviews mentions limited selection and basic offerings, suggesting room for improvement in terms of variety. Some guests found the breakfast to be overpriced, especially when it was not included in the room rate. There were also instances where the breakfast service was disrupted due to renovations, causing inconvenience to guests.
Despite some areas for enhancement, many visitors appreciate the good design of the breakfast area and the attentive service provided by the staff. Overall, Go Hotel Østerport offers a satisfying breakfast experience that is generally well-liked by its guests, though some may find it basic or not worth the extra cost.
Rooms
The rooms at Go Hotel Østerport received generally positive feedback from guests, who appreciated their cleanliness, modern decor and comfortable beds. Many reviews highlighted the spaciousness of the rooms, especially by European standards and found them to be cozy and well-arranged. The bathrooms were frequently mentioned as being larger than expected and well-equipped. Some guests enjoyed the Scandinavian vibe and calming ambiance of the rooms.
However, there were also mentions of smaller room sizes, which could be tight for families or those with more luggage. The lack of certain amenities such as refrigerators and air conditioning was noted as a drawback. Lighting was another common issue with several reviews indicating that the rooms could be too dark, particularly by the beds, making it difficult to read.
Noise from the nearby railway tracks was a concern for some, although others found the rooms to be quite soundproof and were not disturbed by passing trains. The beds received mixed reviews; while some found them to be super comfortable, others felt they were either too soft or noisy.
Despite these minor issues, guests generally found the rooms to be well-maintained, tidy and suitable for short stays. The hotel's location was praised for its proximity to public transport and the city center, making it a convenient choice for travelers.
Beds
At Go Hotel Østerport, the bed experience varies among guests but leans overall toward comfort and satisfaction. A majority of visitors found the beds extremely comfortable with adjectives like comfy, perfect and wonderful frequently used to describe them. The beds were often highlighted as a positive feature, being described as good-sized, clean, warm and offering crisp sheets. Many guests particularly appreciated the softness and the memory foam mattresses.
However, not all feedback was glowing. Some guests mentioned the beds being too soft for their liking, leading to discomfort or back pain. A few also noted issues with the firmness of the pillows, finding them either too hard or lumpy. Others commented that the beds seemed a bit too small or even felt like waterbeds. Despite these occasional complaints, the general sentiment indicates that most guests enjoyed a restful stay with the comfort of the beds contributing significantly to their overall experience.
Cleanliness
Go Hotel Østerport earns high marks for its outstanding cleanliness and overall pleasant environment. Many guests note that the rooms are very clean, tidy and well-maintained, ensuring a comfortable stay. The cleanliness is both in the individual rooms and the common areas, making it evident that the hotel prides itself on maintaining high hygiene standards. The bathrooms, while sometimes noted as basic, are generally clean and functional. Additionally, the hotel boasts modern and nicely decorated rooms, adding to the aesthetic appeal.
Guests appreciate the clean, comfortable beds and well-equipped rooms that often include amenities like kettles with complimentary tea and coffee. Housekeeping is thorough, providing clean sheets, towels and daily room cleaning services which are highly appreciated.
Another highlighted positive aspect is the friendly and helpful staff, contributing to an inviting and cozy atmosphere. The hotel's cleanliness is not just contained to the rooms; the entire property, including hallways and reception areas, maintains a high standard of tidiness and organization.
While some guests mention minor issues such as dust under the beds or occasional delays in check-in, these are overshadowed by the overwhelmingly positive impressions regarding cleanliness and overall upkeep. The hotel's excellent location, close to the city center and public transport, further enhances its appeal.
Overall, Go Hotel Østerport impresses with its super clean rooms, modern facilities and friendly staff, ensuring a pleasant and comfortable stay for its guests.
Staff
The reviews of Go Hotel Østerport highlight a largely positive experience with the hotel's staff. The consensus is that the staff are friendly, helpful and accommodating, often going above and beyond to assist guests. Numerous reviewers appreciated the warm welcome and the multilingual abilities of the staff. The reception staff, in particular, received accolades for their professionalism, friendliness and sometimes even remembering guests by name, adding a personal touch to the service.
Guests frequently noted the helpfulness of the staff in providing information about the city and their eagerness to solve any issues or fulfill requests. Cleaning staff also garnered praise for their pleasant demeanor and attentiveness. While some reviews pointed out a few instances of less friendly or less talkative staff, these were exceptions rather than the rule.
Overall, the staff was described as incredibly friendly, knowledgeable and competent, contributing significantly to the overall pleasant and comfortable stay at the hotel. This positive interaction left a lasting impression on many guests with some highlighting specific employees who made their stay exceptional.
Wi-Fi
Go Hotel Østerport offers a range of Wi-Fi experiences. Guests have praised the hotel for its excellent high-speed Wi-Fi, which is reliable and works everywhere in the facility. This makes it suitable for both business travelers needing to work from home and families traveling with teenagers. The internet allows for easy uploads of hundreds of pictures and some reviews specifically highlight its super speed. However, there are also mentions of very poor, slow or non-functional Wi-Fi connections. Some guests were unable to watch their Netflix subscription on the television due to internet issues and a few experienced occasional dropouts. Overall, while many guests had positive experiences with the hotel's Wi-Fi, there are mixed reviews indicating room for improvement.
Gym
The gym at Go Hotel Østerport receives praise for being well-equipped and fitting guests' needs. Despite its small size, visitors find it adequately outfitted and functional. Some even commend its spaciousness and beauty. The fitness area, included among the hotel’s amenities, proves satisfactory, offering a suitable option for staying active during a visit. Although not extensively advertised, it pleasantly surprises users with its quality and readiness.
Family
Go Hotel Østerport emerges as a favorable choice for families seeking accommodation in a central location. The hotel boasts family rooms that have garnered positive feedback from guests who found them comfortable and spacious. These rooms are particularly well-received by families with children with specific mentions of the room sizes being ideal for up to four people, including options with bunk beds that offer ample space. The hotel's location near train tracks is an added delight for young train enthusiasts.
While some reviews noted logistical challenges, such as rooms being a distance from the main reception or the unsuitability due to internal stairs, the overall sentiment highlights the hotel's convenience and family-friendly nature. Despite a few criticisms, many guests expressed intentions to return, particularly valuing the proximity to family-centric destinations and the overall positive experience of their stay.
3 Star
Go Hotel Østerport offers great value for the money, making it an ideal choice for budget-conscious travelers. The hotel's central location, right by the metro and train station, makes it a convenient base for exploring Copenhagen. Guests noted the hotel as a good option for a short city stay with excellent price-performance ratio and affordable rates, especially compared to other downtown options.
Although the rooms may be simple and a bit small for longer stays, they are clean and functional, providing a budget-friendly accommodation option. The hotel also features a small but well-equipped gym, adding to its appeal for those needing basic facilities. The comfortable beds received positive feedback, despite some mentioning noise from nearby trains, which seemed manageable for most.
The reception staff were often highlighted as very nice, helpful and courteous, contributing to a pleasant overall experience. However, some guests did express disappointment with occasional lapses in friendliness from the staff. Additionally, there were remarks about the lack of air conditioning, which could be a drawback in warmer weather.
Overall, Go Hotel Østerport serves as a solid, clean and well-located option for travelers prioritizing value for money over luxury. It is particularly suitable for city trips and as a base for excursions in Copenhagen.
Business
Go Hotel Østerport in Copenhagen receives commendable feedback from business travelers who appreciate its practicality and value for money. The lobby area stands out as an excellent space for remote work, adding to its appeal for professionals. The hotel strikes a good balance with its price-performance ratio, especially within a city where costs can be high. Businessmen and European tourists frequently choose this hotel, highlighting its popularity among those visiting for short stays or conferences.
The hotel's location is frequently mentioned as ideal for business trips, being well connected to the city center and near the train station, making travel convenient for guests. Clean rooms in good condition also add to the overall positive experience. With an emphasis on good taste for business stays, its practical features make it a best value choice for those traveling to Copenhagen for work. This budget-friendly hotel accommodates short stays effectively, ensuring guests have what they need for both work and leisure in the city.
No, Go Hotel Østerport doesn't have any pool.
No, a spa isn't available at Go Hotel Østerport.
No, Go Hotel Østerport doesn't allow dogs.
No, parking facilities aren't available at Go Hotel Østerport.