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Summary of reviewsHotel Copenhagen enjoys a superb location in a quiet, residential neighborhood with easy access to the city center and key attractions such as the University of Copenhagen and Town Hall Square. This strategic placement, combined with the convenience of nearby public transport options and a vibrant area with numerous restaurants and bars, makes it an excellent base for exploring Copenhagen. The location is highlighted as perfect, particularly for its value for money in a typically expensive city.
Guests have mixed experiences with the breakfast at Hotel Copenhagen. Although the quality of the food is often praised, issues such as limited availability, high cost and timing miscommunications have led to some dissatisfaction. Early risers, in particular, might consider nearby cafes for a more dependable breakfast option.
The rooms cater well to budget-conscious travelers, offering clean and comfortable beds with basic amenities. Despite occasional issues such as cramped spaces, small family rooms and minor maintenance problems, the rooms are generally described as satisfactory for those focusing on sightseeing and needing a place to sleep. The hotel’s peaceful location adds to its appeal for a practical stay.
Cleanliness has been a concern for many guests with reports of dirt in corners, under beds and on various surfaces. While some rooms and communal bathrooms are well-maintained, inconsistencies in cleaning standards across the property have been noted, affecting the overall guest experience.
The staff at Hotel Copenhagen largely receive praise for their friendliness and helpfulness, creating an accommodating atmosphere. The receptionists and manager are particularly noted for their welcoming demeanor and efficient service. However, some guests reported inconsistent interactions with a few staff members being perceived as indifferent or unwelcoming.
The hotel's Wi-Fi service has been a notable downside with many guests expressing disappointment over its unavailability, weak and unreliable connection. The fact that Wi-Fi is only available for a fee adds to the frustration, especially when it does not perform adequately.
While the availability of free parking is a significant advantage, the limited number of spots often leads to challenges. Guests sometimes have to resort to street parking, which can be costly and difficult to find. Thus, those who need assured parking may find this aspect less convenient.
For families, the hotel offers suitable accommodations, including secure environments, cribs and comfortable settings for kids. Despite the practical accommodations, the simple facilities have been well-received by families seeking a comfortable stay.
Opinions on the beds at Hotel Copenhagen are divided. Some guests found them comfortable and conducive to a good night's sleep, while others pointed out discomfort and cleanliness issues, suggesting a need for improvement in this area.
In summary, Hotel Copenhagen is praised for its excellent location, friendly staff and value for money, making it a favored choice for budget travelers. However, inconsistencies in cleanliness, breakfast service, Wi-Fi and parking may impact the overall experience for some guests. Show more
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Categories
Cheap Hotel
Hotel Copenhagen offers simple and affordable accommodations. It provides a budget-friendly option for travelers looking for a basic place to stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Triple Room with Shared BathroomBright room that includes an in-room washbasin, TV and access to shared bathroom facilities.
Studio (4 Adults)Bright room that has a small kitchenette with a fridge, microwave and tea/coffee facilities. Also includes a TV and private bathroom with shower.
Family Room with Shared BathroomBright room that includes an in-room washbasin, TV and access to shared bathroom facilities.
Double or Twin Room with Shared BathroomBright room that includes an in-room washbasin, TV and access to shared bathroom facilities.
Guest Reviews
5.9
Rated
Location
Hotel Copenhagen boasts a superb location that garners high praise from guests. Situated in a quiet, residential neighborhood, it offers a peaceful retreat while being conveniently close to the city's attractions and amenities. Guests appreciate the proximity to the town center with many key sights within walking distance, including the University of Copenhagen and Town Hall Square. The hotel is also well-connected with easy access to the metro, buses and subway, making it an excellent base for exploring the city.
The area around the hotel is vibrant, featuring numerous restaurants, bars and shops, particularly around Islands Brygge. Despite a few comments on limited parking, the overall consensus highlights the strategic and central placement of the hotel. It is noted for providing good value for money, especially considering the typically high prices in Copenhagen. Overall, the hotel's location is described as perfect, making it a favored choice for both leisure and practical purposes.
Breakfast
Guests' experiences with breakfast at Hotel Copenhagen appear to vary widely. Many reviewers mention that the breakfast buffet was good, but there were numerous issues regarding its availability and value. Some guests were confused about breakfast hours with one stating it was listed as starting at 7:15 but was only available from 9:15, creating inconvenience for early risers. Others couldn't have breakfast at all due to timing issues.
A recurring criticism was the breakfast being overpriced in relation to its limited selection and small size. Some felt it didn't justify the cost of 90 DKK per day. Several guests were disappointed to find that breakfast was not available at all, either due to COVID-19 restrictions or miscommunications about its inclusion in their stay.
Despite the positive remarks about the quality of the breakfast when available, the hotel's management of breakfast services clearly left many guests unsatisfied. For travelers prioritizing an early or reliable breakfast, alternative nearby cafes may be a more dependable option.
Rooms
Hotel Copenhagen offers a variety of room experiences that tend to favor budget-conscious travelers. Most guests appreciated the clean and comfortable beds with rooms being tidy and well-maintained. Despite being described as small and sometimes cramped, the rooms were generally satisfactory for their intended purpose, especially for those focusing on sightseeing and simply needing a place to sleep. Key amenities include wardrobes, sinks, tables, chairs and occasionally, a well-equipped kitchen in the more spacious rooms.
The hotel’s location in a quiet neighborhood, just a 20-minute walk from the city center, adds to its appeal. While some guests noted issues such as flickering lights, insufficient soap replenishment and occasional flooding in the bathrooms where shower trays were absent, the overall sentiment indicates that the rooms provided decent comfort and value for money.
Though a few details, like small family rooms and limited TV channels, might not cater to everyone's preferences, the affordability and simplicity of Hotel Copenhagen's accommodations make it a viable option for those seeking a practical stay in the city.
Beds
The reviews about the beds at Hotel Copenhagen present a mixed picture. On the positive side, several guests found the beds to be comfortable with phrases like "comfortable beds," "the beds were really very comfortable," and "comfy bed and nice room." Some guests also noted that they slept well with soft and inviting bedding.
However, a significant number of reviews highlight issues with the quality and cleanliness of the beds. Comments such as "uncomfortable beds," "the mattresses could be improved," and "the bed was also completely worn out" underscore discomfort among the guests. Problems such as a hard mattress in the bunk bed, dirty mattress edges and beds that were incredibly stuffy were also pointed out. Some even described unpleasant experiences like beds making noise and the pillows smelling bad.
In sum, while some guests had a restful sleep on comfortable beds, others found the beds uncomfortable, dirty or in need of replacement, indicating variable experiences at Hotel Copenhagen.
Cleanliness
Hotel Copenhagen has received numerous comments regarding its cleanliness. Guests mentioned that while some rooms were clean, many others fell short on hygiene standards with dirt evident in corners, under beds and on various surfaces. Communal spaces, including shared bathrooms and kitchens, were frequently described as dirty and poorly maintained with specific mentions of mold, limescale and stagnant odors. The hotel's communal bathrooms were sometimes noted for being well-cleaned and accessible, but this was not consistently the case.
Moreover, the cleanliness of rooms and public areas was a common concern with guests pointing out dusty conditions, inadequately cleaned toilets and unswept floors. Some rooms were marred by unpleasant smells, including cigarette smoke and mustiness and instances of stained bedding were also reported. Overall, the lack of thorough cleaning and maintenance has been a notable downside for many who stayed at the hotel.
Staff
The staff at Hotel Copenhagen largely receives praise for their friendliness and helpfulness, creating an accommodating atmosphere for guests. Many reviewers specifically highlight the friendly and welcoming nature of the receptionists and the overall pleasant demeanor of the staff. The hotel's manager is noted for being helpful and late check-ins are handled efficiently with great and supportive service. Guests appreciate the staff's flexibility and willingness to go the extra mile, such as assisting with luggage storage on the day of departure.
However, some negative feedback points to inconsistencies in the staff's friendliness and availability. Certain guests felt some staff members were rude, indifferent or unwelcoming. Mention was made of a lack of staff at times with some reception staff not speaking the local language and the reception desk closing early in the evening. Mixed interactions with the staff seemed to affect the overall experience for a few guests, suggesting an area for improvement in maintaining consistent, high-quality service across the board.
Wi-Fi
Hotel Copenhagen has garnered several reviews regarding its Wi-Fi service and the feedback highlights a few consistent issues. Many guests were disappointed to find that Wi-Fi, which is touted as a standard amenity in modern accommodations, is only available for a fee and not freely accessible as advertised. Some reported that the connection is often weak, unreliable or nonfunctional, making it a significant inconvenience during their stay. Complicated Wi-Fi settings and brief instructions contributed to the frustration.
Additionally, there were instances where guests noted misleading information about the availability of Wi-Fi, as receptionists admitted it did not work properly even though it was advertised. This resulted in several travelers having to pay extra for an inadequate service. The absence of free Wi-Fi and its poor performance seem to have overshadowed other aspects of the stay for many visitors.
While the focus here remains on Wi-Fi-related issues, no reviews provided any positive insights into the internet service at Hotel Copenhagen. This suggests that potential guests may need to consider alternative options if a reliable internet connection is a priority during their stay.
Parking
Hotel Copenhagen offers a mixed experience when it comes to parking. On the positive side, the hotel does provide free parking, which is a rare and valuable feature in urban settings. Guests often appreciated this convenience, especially since parking in Copenhagen can be quite costly. The hotel is also well-situated in a charming area, close to the city center, making it easy for guests to explore the city on foot after parking their car.
However, the parking situation comes with its challenges. The hotel only has a few parking spots—reported to be between three to five—which are insufficient for the number of rooms available. As a result, these spaces are frequently occupied, leaving some guests to seek street parking. While affordable parking options are available in the surrounding streets, it can still be difficult to find free spots and the costs of street parking can add up, sometimes even rivaling the cost of the hotel room itself. There is also no possibility to reserve these hotel parking spots in advance or guarantee their availability throughout the stay, which can be a source of frustration for those who need to use their vehicles frequently.
In summary, while the availability of free parking at Hotel Copenhagen is a notable positive, the limited number of spaces and the uncertainty of finding a spot can be a significant drawback. Guests looking for assured and ample parking might need to weigh these factors when planning their stay.
Family
Hotel Copenhagen offers a variety of accommodations suited for families with children, such as dormitory-style rooms with bunk beds and small family rooms. Many guests appreciated the secure environment of the hotel, recognizing it as a safe place for kids. The availability of cribs was noted as convenient and well-received by families with babies. Bathrooms within the rooms were also highlighted positively, being considered quite good. Overall, while the accommodation was simple, it was deemed more than sufficient for family vacations and provided a comfortable setting for family stays.
No, Hotel Copenhagen doesn't have any pool.
No, a spa isn't available at Hotel Copenhagen.
No, Hotel Copenhagen doesn't allow dogs.
Yes, parking facilities are available at Hotel Copenhagen.